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March 19, 2015
USC Annenberg Webinar
Arnold Milstein MD
Professor and Clinical Excellence Research Center Director
Stanford University
Care Delivery Innovations
Providing More with Less
© 2015 A. Milstein/Stanford Univ
Desired Gain in the Value of Healthcare
(Pursued 2012-2018 by 2 Policy Engines)
 >2% annual growth in US quality composite
 30% lower baseline spending
 2.5 pp slower long-term annual spending growth
1© 2015 A. Milstein/Stanford Univ
Visualizing ~30% Gain in Affordability of
Good Care Via “Bright Spot” Replication
Source: IHA 2012
2
Performance of 200+ California Physician Groups Accountable for Value
Positive
value
outliers
Annual Risk-Adjusted Total Healthcare Spending Per Patient
QualityCompositeScore
© 2015 A. Milstein/Stanford Univ
3
Findings from the First National Study
of Most Valuable PPO Primary Care
 Deeper relationship with patients
 Expanded width of clinical responsibility
 Leverage via team, not physical assets
 Associated with 14% better quality
and ~20% less annual total spending
 Validation and learning next
© 2015 A. Milstein/Stanford Univ
Scaling Complex Best Practices is Hard;
Cognitive Appliances & Individuation Help
4
 ICU mortality 25%
 Hospital mortality 15%
 ICU & hospital LOS 15%
Lilly CM, McLaughlin JM, Zhao H, et al. A Multicenter
Study Of ICU Telemedicine Reengineering Of Adult Critical
Care. Chest. 2014;145(3):500-507.
© 2015 A. Milstein/Stanford Univ
Closing Thoughts
 Better, cheaper care is a national imperative
 Positive outlier research is one of four value
improvement inputs
 Behavioral and computer sciences required
© 2015 A. Milstein/Stanford Univ 5

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  • 1. March 19, 2015 USC Annenberg Webinar Arnold Milstein MD Professor and Clinical Excellence Research Center Director Stanford University Care Delivery Innovations Providing More with Less © 2015 A. Milstein/Stanford Univ
  • 2. Desired Gain in the Value of Healthcare (Pursued 2012-2018 by 2 Policy Engines)  >2% annual growth in US quality composite  30% lower baseline spending  2.5 pp slower long-term annual spending growth 1© 2015 A. Milstein/Stanford Univ
  • 3. Visualizing ~30% Gain in Affordability of Good Care Via “Bright Spot” Replication Source: IHA 2012 2 Performance of 200+ California Physician Groups Accountable for Value Positive value outliers Annual Risk-Adjusted Total Healthcare Spending Per Patient QualityCompositeScore © 2015 A. Milstein/Stanford Univ
  • 4. 3 Findings from the First National Study of Most Valuable PPO Primary Care  Deeper relationship with patients  Expanded width of clinical responsibility  Leverage via team, not physical assets  Associated with 14% better quality and ~20% less annual total spending  Validation and learning next © 2015 A. Milstein/Stanford Univ
  • 5. Scaling Complex Best Practices is Hard; Cognitive Appliances & Individuation Help 4  ICU mortality 25%  Hospital mortality 15%  ICU & hospital LOS 15% Lilly CM, McLaughlin JM, Zhao H, et al. A Multicenter Study Of ICU Telemedicine Reengineering Of Adult Critical Care. Chest. 2014;145(3):500-507. © 2015 A. Milstein/Stanford Univ
  • 6. Closing Thoughts  Better, cheaper care is a national imperative  Positive outlier research is one of four value improvement inputs  Behavioral and computer sciences required © 2015 A. Milstein/Stanford Univ 5