Trousers and Toilets; the
reason why you need a digital
      marketing strategy
         James Dearsley
     Dorking Halls Business Meeting
            November 2012



                          www.thedigitalmarketingbureau.com
Content
                   Email      Marketing    Mobile
                  Marketing               Marketing

       Video                                             TV
      Marketing                                       Marketing



Pay Per                                                       Radio
 Click                                                       Marketing


                          What is
                                                                  Social
SEO                       Digital                                 Media
                         Marketing?


                                     www.thedigitalmarketingbureau.com
“What's the ROI of putting your
                                     pants on every day? It's hard to
                                     measure but there's negative
                                     consequences for not doing it”

                                     Scott Monty, Chief Media Officer, Ford Motor Company




“being connected on Facebook is
more important than having a
flushing loo”

British Science Museum study, 2011




                                             www.thedigitalmarketingbureau.com
2nd Largest search
           engine in the world


Most visited site in
   the world

             Over 1 million
            accounts added
               every day

  Fastest growing
Social Network ever


           Largest business to
            business network


  More than 400
   million users

                       www.thedigitalmarketingbureau.com
Traffic
Branding         PR
                                 Generation

        Local           Lead
       Search         Generation

      Sales             Customer
    Generation           Service


                      www.thedigitalmarketingbureau.com
Obama                   Romney


              21.7million followers   1.6million followers


              31.6million likes       11.6million likes


              254,000 subscribers     27,000 subscribers


              1.5million followers    68,000 followers


It has been far closer than this figures would lead you to believe however
        Social Media is all about engagement rather than following




                                         www.thedigitalmarketingbureau.com
Twitter Comparison: Total Followers
 2.5K
                                   2,112
 2.0K


 1.5K


 1.0K
                                                           552
             422
 500


   0




Twitter Engagement Details Comparison
                   Mentions        Retweets           @Replies

  80
        71
  70
  60
                              48
  50
  40
  30                                                 25

  20         16
                                     9                      8
  10                   6
                                              3                  2
   0




                                              www.thedigitalmarketingbureau.com
Fan Page Comparison: Total Fans
                      1.6K         1,454
                      1.4K

                      1.2K

                      1.0K

                      800

                      600

                      400
                                                                                                   239
                      200                                         138

                          0




                   Fan Page Comparison: Total Engagement
                                           Total Engagement             Engagement as % of Fans
                     16                                                                                         5%
                                  14




                                                                        4.3%
                     14                                                                                         5%
                                                                                                                4%
                     12
                                                                                                                4%
Fan Interactions




                     10                                                                                         3%
                      8                                                                                         3%
                                                              6                                          1.7%   2%
                      6




                                                                                                  4
                                               1.0%                                                             2%
                      4
                                                                                                                1%
                      2                                                                                         1%
                      0                                                                                         0%




                                                                    www.thedigitalmarketingbureau.com
www.thedigitalmarketingbureau.com
Common Myths
                   My brand
 I don’t   Not my   will get
have time audience hurt by a
                   complaint


               www.thedigitalmarketingbureau.com
James Dearsley
Managing Director
The Digital Marketing Bureau
www.thedigitalmarketingbureau.com

Basic Social Marketing Overview

  • 1.
    Trousers and Toilets;the reason why you need a digital marketing strategy James Dearsley Dorking Halls Business Meeting November 2012 www.thedigitalmarketingbureau.com
  • 2.
    Content Email Marketing Mobile Marketing Marketing Video TV Marketing Marketing Pay Per Radio Click Marketing What is Social SEO Digital Media Marketing? www.thedigitalmarketingbureau.com
  • 3.
    “What's the ROIof putting your pants on every day? It's hard to measure but there's negative consequences for not doing it” Scott Monty, Chief Media Officer, Ford Motor Company “being connected on Facebook is more important than having a flushing loo” British Science Museum study, 2011 www.thedigitalmarketingbureau.com
  • 4.
    2nd Largest search engine in the world Most visited site in the world Over 1 million accounts added every day Fastest growing Social Network ever Largest business to business network More than 400 million users www.thedigitalmarketingbureau.com
  • 5.
    Traffic Branding PR Generation Local Lead Search Generation Sales Customer Generation Service www.thedigitalmarketingbureau.com
  • 6.
    Obama Romney 21.7million followers 1.6million followers 31.6million likes 11.6million likes 254,000 subscribers 27,000 subscribers 1.5million followers 68,000 followers It has been far closer than this figures would lead you to believe however Social Media is all about engagement rather than following www.thedigitalmarketingbureau.com
  • 7.
    Twitter Comparison: TotalFollowers 2.5K 2,112 2.0K 1.5K 1.0K 552 422 500 0 Twitter Engagement Details Comparison Mentions Retweets @Replies 80 71 70 60 48 50 40 30 25 20 16 9 8 10 6 3 2 0 www.thedigitalmarketingbureau.com
  • 8.
    Fan Page Comparison:Total Fans 1.6K 1,454 1.4K 1.2K 1.0K 800 600 400 239 200 138 0 Fan Page Comparison: Total Engagement Total Engagement Engagement as % of Fans 16 5% 14 4.3% 14 5% 4% 12 4% Fan Interactions 10 3% 8 3% 6 1.7% 2% 6 4 1.0% 2% 4 1% 2 1% 0 0% www.thedigitalmarketingbureau.com
  • 9.
  • 10.
    Common Myths My brand I don’t Not my will get have time audience hurt by a complaint www.thedigitalmarketingbureau.com
  • 11.
    James Dearsley Managing Director TheDigital Marketing Bureau www.thedigitalmarketingbureau.com

Editor's Notes

  • #4 Facebook was ranked the 5th highest answer of what was most important to them. Sunshine was first followed by Internet Connection. NHS was 6th with Facebook 5th. Toilet was 9th. Also in the top 10 however were e-mail and having a smart phone. Behind the laughability factor it is quite telling what people are viewing as important nowadays.
  • #5 Never be concerned about having a presence on all of these but you have to ask should you be on there on a business level of just a personal levelThe glory is that these link up with other activity i.e. content marketing/blogging/email marketing and this is why I believe that a/ a strategy is needed and b/ it is the future of advertising moving forward.
  • #6 Focussing on SM marketing a lot of people view it wrongly. They think it is only about traffic generation and therefore sales. This is untrue and is often the problem that marketing managers, Financial directors and also Internet Marketing Consultants have with it. You have to define what you want it for and then go from there.
  • #11 I don’t have timePoppycock – you may not have time to learn all about it and know where you are meant to be but you do have time to run campaigns or at the very least, make some timeNot my audienceFastest growing segment on FB is 55yr old women40% of Facebook's active users are over age 35.52% of 55-64 year old internet users have joined a social network.My brand will get hurt by a complaintYes and that is why crisis management comes in and social media monitoriing is so important. You can actually turn people around very quickly and impress people by your speed.