SlideShare a Scribd company logo
Dominate Your AI Strategy to Reach
Real Individuals. Right Now.
April 30, 2019
22019 Zeta Global Proprietary & Confidential
Chief Technology Officer
and Head of Product
+ Focused on ensuring technology & product strategy meets the
requirements of business strategy: Data, AI, Scale, UX.
+ Joined Zeta in 2017 through acquisition of his AI company
+ Greatest achievement is not being out-witted by his 3 year old
son, yet.
Christian Monberg
2019 Zeta Global · Proprietary & Confidential 2
32019 Zeta Global · Proprietary & Confidential
Our Mission is to reinvent
how data is used to make
experiences between
brands and consumers to
be more personal,
perceptive and productive
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com2019 Zeta Global · Proprietary & Confidential 4
CHAPTER 1
AI & DATA STRATEGY
CUSTOMER
52019 Zeta Global Proprietary & Confidential
AI &
DATA LAB
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com
"You can see the computer age everywhere
except in the productivity statistics.”
–Robert Solow
92017 Zeta Global Proprietary & Confidential
102019 Zeta Global Proprietary & Confidential
KEY TAKEAWAY 1:
Real-time systems need to be
near your customer interactions
112019 Zeta Global Proprietary & Confidential
KEY TAKEAWAY 2:
Data should be intrinsically
transportable
122019 Zeta Global Proprietary & Confidential
KEY TAKEAWAY 3:
A 360-degree view of your
customer must extend beyond
your four walls
132019 Zeta Global Proprietary & Confidential
KEY TAKEAWAY 4:
Data-driven marketing will
become model-driven
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com2019 Zeta Global · Proprietary & Confidential 14
CHAPTER 2
Understanding Real Individuals:
Right Now
152019 Zeta Global Proprietary & Confidential
2018 Zeta Global – Proprietary & Confidential www.zetaglobal.com | 16
Acquisition vs Retention
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com
2018 Zeta Global Proprietary & Confidential
Marketing has never been more chaotic
10,000
messages/day
21
screens/hour
8
seconds each
347,222
tweets/min
51,000
Apple apps/min
284,722
snaps/min
28%
of the
internet
is fake
18
It’s burning through
marketing dollars
And your attention…
CMO’s struggle to crack the code.
2019 Zeta Global – Proprietary & Confidential. 19192019 Zeta Global · Proprietary & Confidential
People are
complicated.
Understanding them
doesn’t
have to be.
202019 Zeta Global · Proprietary & Confidential
There is opportunity in chaos. Their journey is telling.
212019 Zeta Global · Proprietary & Confidential
Simple: start by
knowing who
they are
222019 Zeta Global · Proprietary & Confidential
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com All rights reserved. | 23
Intent modeled from Real-
time Behaviors
+ Knowing when
someone’s in market
+ Understanding how to
market to them
+ See how your segments
over or under index and
adjust creative
242019 Zeta Global Proprietary & Confidential
KEY TAKEAWAY 5:
Acquisition and Retention
Marketing will converge
around individual experiences
252019 Zeta Global Proprietary & Confidential
KEY TAKEAWAY 6:
Understanding (latent) data in
motion is of far greater value
than attributes at rest
262019 Zeta Global Proprietary & Confidential
KEY TAKEAWAY 7:
Campaign managers will
become behavioral
psychologists
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com2019 Zeta Global · Proprietary & Confidential 27
CHAPTER 3
Bringing it all together
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com
“The true sign of intelligence is not knowledge
but imagination.”
-Einstein
OBSERVATION CURIOSITY EXPERIMENTATION
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com
“The true sign of intelligence is not knowledge
but imagination.”
-Einstein
Provide the data and AI
to inform new, better
decisions
Provide the insights &
automation from AI to
enable people to be
curious again
Provide the activation &
testing framework to
validate optimal,
outcome-drive results
DATA INSIGHT EXPERIENCES
OBSERVATION CURIOSITY EXPERIMENTATION
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com 30
Our value has always started with
data and ended with experiences.
312019 Zeta Global · Proprietary & Confidential
COLLECT ENRICH ANALYZE STRATEGY ORCHESTRATE MEASURE
• 1st Party
• 3rd Party
• Connectors
• NLP
• ETL
• AI/ML
• Experience
Builder
• Omnichannel
• Real-time
Scoring
• BI
• Attribution
• Data Exports
DATA INSIGHT EXPERIENCES
AI without identity is short-sighted
Deterministic Measurement
Findings
Insights Develop acquisition, retention
and scale
Platform Execution
2019 Zeta Global · Proprietary & Confidential 32
ZID: 3w4649
Email: Fhakan@gmail.com
Name: Farris Hakan
Z_32_IntentScore: .85
Z_403_IntentScore: .66
Drive
Outcomes
332019 Zeta Global · Proprietary & Confidential
Getting AI, ML, NLP to work for you
The Right ExperienceRight Now
PRIME
PERSON
PRIME
CONTENT
PRIME
CHANNEL
PRIME
TIME
2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com
• Retool so that real
time data & identity
systems are close to
your customer
interactions
• A true 360 view of
your customers must
extend past your four
walls, be tied to
identity and focused
on intent
KEY TAKEAWAYS
Q&A
Christian Monberg
Chief Technology Officer
LinkedIn/chrismonberg
Zetaglobal.com
Thank you

More Related Content

Similar to Dominate Your AI Strategy to Reach Real Individuals. Right Now.

Boost Win-Back Rates and Demystify the “Many-Faced” Millennial
Boost Win-Back Rates and Demystify the “Many-Faced” MillennialBoost Win-Back Rates and Demystify the “Many-Faced” Millennial
Boost Win-Back Rates and Demystify the “Many-Faced” Millennial
Zeta Global
 
Coming to Tech's Mecca 2020
Coming to Tech's Mecca 2020Coming to Tech's Mecca 2020
Coming to Tech's Mecca 2020
Matteo Fabiano
 
NTT DATA FinTech meetup - AI and Experience design
NTT DATA FinTech meetup - AI and Experience designNTT DATA FinTech meetup - AI and Experience design
NTT DATA FinTech meetup - AI and Experience design
Tom Winstanley
 
2019 London Data Science Festival. Making Money in AI, Machine Learning and ...
2019 London Data Science Festival.  Making Money in AI, Machine Learning and ...2019 London Data Science Festival.  Making Money in AI, Machine Learning and ...
2019 London Data Science Festival. Making Money in AI, Machine Learning and ...
Simon Greenman
 
Forecast 2019
Forecast 2019Forecast 2019
Forecast 2019
Ubiwhere
 
Final pulse report 2018 event slides
Final pulse report 2018   event slidesFinal pulse report 2018   event slides
Final pulse report 2018 event slides
Sabeha Mohamed
 
Redefining the customer experience through immersive technology
Redefining the customer experience through immersive technologyRedefining the customer experience through immersive technology
Redefining the customer experience through immersive technology
National Retail Federation
 
Deterministic Measurement & Attribution; What You Need to Know Now to Drive P...
Deterministic Measurement & Attribution; What You Need to Know Now to Drive P...Deterministic Measurement & Attribution; What You Need to Know Now to Drive P...
Deterministic Measurement & Attribution; What You Need to Know Now to Drive P...
Zeta Global
 
DPS2019 data scientist in the real estate industry
DPS2019 data scientist in the real estate industry DPS2019 data scientist in the real estate industry
DPS2019 data scientist in the real estate industry
Mia Chang
 
Webinar: Building a Data-Driven, Customer Focused Business
Webinar: Building a Data-Driven, Customer Focused BusinessWebinar: Building a Data-Driven, Customer Focused Business
Webinar: Building a Data-Driven, Customer Focused Business
LinkedIn
 
The Future of Internal Communication
The Future of Internal CommunicationThe Future of Internal Communication
The Future of Internal Communication
Jonas Bladt Hansen
 
Fjord Trends 2016 - Seema Jain and Celia Romaniuk, Fjord
Fjord Trends 2016 - Seema Jain and Celia Romaniuk, Fjord Fjord Trends 2016 - Seema Jain and Celia Romaniuk, Fjord
Fjord Trends 2016 - Seema Jain and Celia Romaniuk, Fjord
UXPA UK
 
Smart business - is cloud part of the problem or part of the solution
Smart business - is cloud part of the problem or part of the solutionSmart business - is cloud part of the problem or part of the solution
Smart business - is cloud part of the problem or part of the solution
ebuc
 
Connecting a Global Workforce
Connecting a Global WorkforceConnecting a Global Workforce
Connecting a Global Workforce
Black Sun plc
 
What's Coming This Year: Marketo's 2019 Marketing Predictions
What's Coming This Year: Marketo's 2019 Marketing PredictionsWhat's Coming This Year: Marketo's 2019 Marketing Predictions
What's Coming This Year: Marketo's 2019 Marketing Predictions
Marketo
 
Filippo Perlini - From Real to Unreal and Viceversa
Filippo Perlini - From Real to Unreal and ViceversaFilippo Perlini - From Real to Unreal and Viceversa
Filippo Perlini - From Real to Unreal and Viceversa
nois3
 
Technology & Digital thinking form CIO forum submit 2019
Technology & Digital thinking form CIO forum submit 2019Technology & Digital thinking form CIO forum submit 2019
Technology & Digital thinking form CIO forum submit 2019
Duy, Vo Hoang
 
Big Lies and Small Truths About Big Data
Big Lies and Small Truths About Big DataBig Lies and Small Truths About Big Data
Big Lies and Small Truths About Big Data
John Feland
 
Raise Your Business IQ
Raise Your Business IQRaise Your Business IQ
Raise Your Business IQ
Leena Patel
 
KEY TAKEAWAYS FROM SATYA NADELLA’S KEYNOTE AT MICROSOFT IGNITE 2018, ORLANDO
KEY TAKEAWAYS FROM SATYA NADELLA’S KEYNOTE AT MICROSOFT IGNITE 2018, ORLANDOKEY TAKEAWAYS FROM SATYA NADELLA’S KEYNOTE AT MICROSOFT IGNITE 2018, ORLANDO
KEY TAKEAWAYS FROM SATYA NADELLA’S KEYNOTE AT MICROSOFT IGNITE 2018, ORLANDO
Ninad Gupte
 

Similar to Dominate Your AI Strategy to Reach Real Individuals. Right Now. (20)

Boost Win-Back Rates and Demystify the “Many-Faced” Millennial
Boost Win-Back Rates and Demystify the “Many-Faced” MillennialBoost Win-Back Rates and Demystify the “Many-Faced” Millennial
Boost Win-Back Rates and Demystify the “Many-Faced” Millennial
 
Coming to Tech's Mecca 2020
Coming to Tech's Mecca 2020Coming to Tech's Mecca 2020
Coming to Tech's Mecca 2020
 
NTT DATA FinTech meetup - AI and Experience design
NTT DATA FinTech meetup - AI and Experience designNTT DATA FinTech meetup - AI and Experience design
NTT DATA FinTech meetup - AI and Experience design
 
2019 London Data Science Festival. Making Money in AI, Machine Learning and ...
2019 London Data Science Festival.  Making Money in AI, Machine Learning and ...2019 London Data Science Festival.  Making Money in AI, Machine Learning and ...
2019 London Data Science Festival. Making Money in AI, Machine Learning and ...
 
Forecast 2019
Forecast 2019Forecast 2019
Forecast 2019
 
Final pulse report 2018 event slides
Final pulse report 2018   event slidesFinal pulse report 2018   event slides
Final pulse report 2018 event slides
 
Redefining the customer experience through immersive technology
Redefining the customer experience through immersive technologyRedefining the customer experience through immersive technology
Redefining the customer experience through immersive technology
 
Deterministic Measurement & Attribution; What You Need to Know Now to Drive P...
Deterministic Measurement & Attribution; What You Need to Know Now to Drive P...Deterministic Measurement & Attribution; What You Need to Know Now to Drive P...
Deterministic Measurement & Attribution; What You Need to Know Now to Drive P...
 
DPS2019 data scientist in the real estate industry
DPS2019 data scientist in the real estate industry DPS2019 data scientist in the real estate industry
DPS2019 data scientist in the real estate industry
 
Webinar: Building a Data-Driven, Customer Focused Business
Webinar: Building a Data-Driven, Customer Focused BusinessWebinar: Building a Data-Driven, Customer Focused Business
Webinar: Building a Data-Driven, Customer Focused Business
 
The Future of Internal Communication
The Future of Internal CommunicationThe Future of Internal Communication
The Future of Internal Communication
 
Fjord Trends 2016 - Seema Jain and Celia Romaniuk, Fjord
Fjord Trends 2016 - Seema Jain and Celia Romaniuk, Fjord Fjord Trends 2016 - Seema Jain and Celia Romaniuk, Fjord
Fjord Trends 2016 - Seema Jain and Celia Romaniuk, Fjord
 
Smart business - is cloud part of the problem or part of the solution
Smart business - is cloud part of the problem or part of the solutionSmart business - is cloud part of the problem or part of the solution
Smart business - is cloud part of the problem or part of the solution
 
Connecting a Global Workforce
Connecting a Global WorkforceConnecting a Global Workforce
Connecting a Global Workforce
 
What's Coming This Year: Marketo's 2019 Marketing Predictions
What's Coming This Year: Marketo's 2019 Marketing PredictionsWhat's Coming This Year: Marketo's 2019 Marketing Predictions
What's Coming This Year: Marketo's 2019 Marketing Predictions
 
Filippo Perlini - From Real to Unreal and Viceversa
Filippo Perlini - From Real to Unreal and ViceversaFilippo Perlini - From Real to Unreal and Viceversa
Filippo Perlini - From Real to Unreal and Viceversa
 
Technology & Digital thinking form CIO forum submit 2019
Technology & Digital thinking form CIO forum submit 2019Technology & Digital thinking form CIO forum submit 2019
Technology & Digital thinking form CIO forum submit 2019
 
Big Lies and Small Truths About Big Data
Big Lies and Small Truths About Big DataBig Lies and Small Truths About Big Data
Big Lies and Small Truths About Big Data
 
Raise Your Business IQ
Raise Your Business IQRaise Your Business IQ
Raise Your Business IQ
 
KEY TAKEAWAYS FROM SATYA NADELLA’S KEYNOTE AT MICROSOFT IGNITE 2018, ORLANDO
KEY TAKEAWAYS FROM SATYA NADELLA’S KEYNOTE AT MICROSOFT IGNITE 2018, ORLANDOKEY TAKEAWAYS FROM SATYA NADELLA’S KEYNOTE AT MICROSOFT IGNITE 2018, ORLANDO
KEY TAKEAWAYS FROM SATYA NADELLA’S KEYNOTE AT MICROSOFT IGNITE 2018, ORLANDO
 

More from Zeta Global

5 easy hacks to improve email open rates
5 easy hacks to improve email open rates 5 easy hacks to improve email open rates
5 easy hacks to improve email open rates
Zeta Global
 
They're Not Wrong, They're Just Not Right
They're Not Wrong, They're Just Not RightThey're Not Wrong, They're Just Not Right
They're Not Wrong, They're Just Not Right
Zeta Global
 
From Customer Insights to Customer Action: How to Capture Intent Through AI, ...
From Customer Insightsto Customer Action: How to Capture Intent Through AI, ...From Customer Insightsto Customer Action: How to Capture Intent Through AI, ...
From Customer Insights to Customer Action: How to Capture Intent Through AI, ...
Zeta Global
 
You Can't Beat Amazon, But You Can Learn from Them.
You Can't Beat Amazon, But You Can Learn from Them.You Can't Beat Amazon, But You Can Learn from Them.
You Can't Beat Amazon, But You Can Learn from Them.
Zeta Global
 
Signal Data Powered by AI
Signal Data Powered by AISignal Data Powered by AI
Signal Data Powered by AI
Zeta Global
 
Micro Moments That Matter: What your customer really needs.
Micro Moments That Matter: What your customer really needs.Micro Moments That Matter: What your customer really needs.
Micro Moments That Matter: What your customer really needs.
Zeta Global
 

More from Zeta Global (6)

5 easy hacks to improve email open rates
5 easy hacks to improve email open rates 5 easy hacks to improve email open rates
5 easy hacks to improve email open rates
 
They're Not Wrong, They're Just Not Right
They're Not Wrong, They're Just Not RightThey're Not Wrong, They're Just Not Right
They're Not Wrong, They're Just Not Right
 
From Customer Insights to Customer Action: How to Capture Intent Through AI, ...
From Customer Insightsto Customer Action: How to Capture Intent Through AI, ...From Customer Insightsto Customer Action: How to Capture Intent Through AI, ...
From Customer Insights to Customer Action: How to Capture Intent Through AI, ...
 
You Can't Beat Amazon, But You Can Learn from Them.
You Can't Beat Amazon, But You Can Learn from Them.You Can't Beat Amazon, But You Can Learn from Them.
You Can't Beat Amazon, But You Can Learn from Them.
 
Signal Data Powered by AI
Signal Data Powered by AISignal Data Powered by AI
Signal Data Powered by AI
 
Micro Moments That Matter: What your customer really needs.
Micro Moments That Matter: What your customer really needs.Micro Moments That Matter: What your customer really needs.
Micro Moments That Matter: What your customer really needs.
 

Recently uploaded

How to Kickstart Content Marketing With A Small Team - Dennis Shiao
How to Kickstart Content Marketing With A Small Team - Dennis ShiaoHow to Kickstart Content Marketing With A Small Team - Dennis Shiao
How to Kickstart Content Marketing With A Small Team - Dennis Shiao
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Mastering The Best Restaurant Advertising Campaigns Detailed Guide
Mastering The Best Restaurant Advertising Campaigns Detailed GuideMastering The Best Restaurant Advertising Campaigns Detailed Guide
Mastering The Best Restaurant Advertising Campaigns Detailed Guide
Kopa Global Technologies
 
Learn more about affiliate marketing as a beginner
Learn more about affiliate marketing as a beginnerLearn more about affiliate marketing as a beginner
Learn more about affiliate marketing as a beginner
MichaelGiles34
 
SEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
SEO in the AI Era - Trust, Quality and Content Discovery - Andy CrestodinaSEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
SEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Story Telling Master Class - Jennifer Morilla
Story Telling Master Class - Jennifer MorillaStory Telling Master Class - Jennifer Morilla
Mastering Your Online Visibility - Fernando Angulo
Mastering Your Online Visibility - Fernando AnguloMastering Your Online Visibility - Fernando Angulo
Efficient Website Management for Digital Marketing Pros
Efficient Website Management for Digital Marketing ProsEfficient Website Management for Digital Marketing Pros
Efficient Website Management for Digital Marketing Pros
Lauren Polinsky
 
From Subreddits To Search: Maximizing Your Brand's Impact On Reddit
From Subreddits To Search: Maximizing Your Brand's Impact On RedditFrom Subreddits To Search: Maximizing Your Brand's Impact On Reddit
From Subreddits To Search: Maximizing Your Brand's Impact On Reddit
Search Engine Journal
 
The Future of ''Digital marketing'' .pptx
The Future of ''Digital marketing'' .pptxThe Future of ''Digital marketing'' .pptx
The Future of ''Digital marketing'' .pptx
bhavanasizcom
 
Practical Progress from a Theory by Steven Kingpdf
Practical Progress from a Theory by Steven KingpdfPractical Progress from a Theory by Steven Kingpdf
Practical Progress from a Theory by Steven Kingpdf
william charnock
 
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
原版制作(Sunderland毕业证书)桑德兰大学毕业证录取通知书一模一样
原版制作(Sunderland毕业证书)桑德兰大学毕业证录取通知书一模一样原版制作(Sunderland毕业证书)桑德兰大学毕业证录取通知书一模一样
原版制作(Sunderland毕业证书)桑德兰大学毕业证录取通知书一模一样
5ys5mvlp
 
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdfTop Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
1Solutions Pvt. Ltd.
 
AI Best Practices for Marketing HUG June 2024
AI Best Practices for Marketing HUG June 2024AI Best Practices for Marketing HUG June 2024
AI Best Practices for Marketing HUG June 2024
Amanda Farrell
 
No Cookies, No Problem - Steve Krull, Be Found Online
No Cookies, No Problem - Steve Krull, Be Found OnlineNo Cookies, No Problem - Steve Krull, Be Found Online
No Cookies, No Problem - Steve Krull, Be Found Online
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Influencer Marketing Master Class - Alexis Andreasik
Influencer Marketing Master Class - Alexis AndreasikInfluencer Marketing Master Class - Alexis Andreasik
Influencer Marketing Master Class - Alexis Andreasik
DigiMarCon - Digital Marketing, Media and Advertising Conferences & Exhibitions
 
Breaking Silos To Break Bank: Shattering The Divide Between Search And Social
Breaking Silos To Break Bank: Shattering The Divide Between Search And SocialBreaking Silos To Break Bank: Shattering The Divide Between Search And Social
Breaking Silos To Break Bank: Shattering The Divide Between Search And Social
Navah Hopkins
 
Boost Your Instagram Views Instantly Proven Free Strategies.
Boost Your Instagram Views Instantly Proven Free Strategies.Boost Your Instagram Views Instantly Proven Free Strategies.
Boost Your Instagram Views Instantly Proven Free Strategies.
InstBlast Marketing
 

Recently uploaded (20)

How to Kickstart Content Marketing With A Small Team - Dennis Shiao
How to Kickstart Content Marketing With A Small Team - Dennis ShiaoHow to Kickstart Content Marketing With A Small Team - Dennis Shiao
How to Kickstart Content Marketing With A Small Team - Dennis Shiao
 
Mastering The Best Restaurant Advertising Campaigns Detailed Guide
Mastering The Best Restaurant Advertising Campaigns Detailed GuideMastering The Best Restaurant Advertising Campaigns Detailed Guide
Mastering The Best Restaurant Advertising Campaigns Detailed Guide
 
Learn more about affiliate marketing as a beginner
Learn more about affiliate marketing as a beginnerLearn more about affiliate marketing as a beginner
Learn more about affiliate marketing as a beginner
 
SEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
SEO in the AI Era - Trust, Quality and Content Discovery - Andy CrestodinaSEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
SEO in the AI Era - Trust, Quality and Content Discovery - Andy Crestodina
 
Story Telling Master Class - Jennifer Morilla
Story Telling Master Class - Jennifer MorillaStory Telling Master Class - Jennifer Morilla
Story Telling Master Class - Jennifer Morilla
 
Mastering Your Online Visibility - Fernando Angulo
Mastering Your Online Visibility - Fernando AnguloMastering Your Online Visibility - Fernando Angulo
Mastering Your Online Visibility - Fernando Angulo
 
Efficient Website Management for Digital Marketing Pros
Efficient Website Management for Digital Marketing ProsEfficient Website Management for Digital Marketing Pros
Efficient Website Management for Digital Marketing Pros
 
From Subreddits To Search: Maximizing Your Brand's Impact On Reddit
From Subreddits To Search: Maximizing Your Brand's Impact On RedditFrom Subreddits To Search: Maximizing Your Brand's Impact On Reddit
From Subreddits To Search: Maximizing Your Brand's Impact On Reddit
 
The Future of ''Digital marketing'' .pptx
The Future of ''Digital marketing'' .pptxThe Future of ''Digital marketing'' .pptx
The Future of ''Digital marketing'' .pptx
 
Practical Progress from a Theory by Steven Kingpdf
Practical Progress from a Theory by Steven KingpdfPractical Progress from a Theory by Steven Kingpdf
Practical Progress from a Theory by Steven Kingpdf
 
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
Crafting Seamless B2B Customer Journeys - Strategies for Exceptional Experien...
 
Mastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis YuMastering SEO for Google in the AI Era - Dennis Yu
Mastering SEO for Google in the AI Era - Dennis Yu
 
原版制作(Sunderland毕业证书)桑德兰大学毕业证录取通知书一模一样
原版制作(Sunderland毕业证书)桑德兰大学毕业证录取通知书一模一样原版制作(Sunderland毕业证书)桑德兰大学毕业证录取通知书一模一样
原版制作(Sunderland毕业证书)桑德兰大学毕业证录取通知书一模一样
 
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
Digital Marketing Trends - Experts Insights on How to Gain a Competitive Edge...
 
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdfTop Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
Top Strategies for Building High-Quality Backlinks in 2024 PPT.pdf
 
AI Best Practices for Marketing HUG June 2024
AI Best Practices for Marketing HUG June 2024AI Best Practices for Marketing HUG June 2024
AI Best Practices for Marketing HUG June 2024
 
No Cookies, No Problem - Steve Krull, Be Found Online
No Cookies, No Problem - Steve Krull, Be Found OnlineNo Cookies, No Problem - Steve Krull, Be Found Online
No Cookies, No Problem - Steve Krull, Be Found Online
 
Influencer Marketing Master Class - Alexis Andreasik
Influencer Marketing Master Class - Alexis AndreasikInfluencer Marketing Master Class - Alexis Andreasik
Influencer Marketing Master Class - Alexis Andreasik
 
Breaking Silos To Break Bank: Shattering The Divide Between Search And Social
Breaking Silos To Break Bank: Shattering The Divide Between Search And SocialBreaking Silos To Break Bank: Shattering The Divide Between Search And Social
Breaking Silos To Break Bank: Shattering The Divide Between Search And Social
 
Boost Your Instagram Views Instantly Proven Free Strategies.
Boost Your Instagram Views Instantly Proven Free Strategies.Boost Your Instagram Views Instantly Proven Free Strategies.
Boost Your Instagram Views Instantly Proven Free Strategies.
 

Dominate Your AI Strategy to Reach Real Individuals. Right Now.

  • 1. Dominate Your AI Strategy to Reach Real Individuals. Right Now. April 30, 2019
  • 2. 22019 Zeta Global Proprietary & Confidential Chief Technology Officer and Head of Product + Focused on ensuring technology & product strategy meets the requirements of business strategy: Data, AI, Scale, UX. + Joined Zeta in 2017 through acquisition of his AI company + Greatest achievement is not being out-witted by his 3 year old son, yet. Christian Monberg 2019 Zeta Global · Proprietary & Confidential 2
  • 3. 32019 Zeta Global · Proprietary & Confidential Our Mission is to reinvent how data is used to make experiences between brands and consumers to be more personal, perceptive and productive
  • 4. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com2019 Zeta Global · Proprietary & Confidential 4 CHAPTER 1 AI & DATA STRATEGY CUSTOMER
  • 5. 52019 Zeta Global Proprietary & Confidential AI & DATA LAB
  • 6. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com "You can see the computer age everywhere except in the productivity statistics.” –Robert Solow
  • 7.
  • 8.
  • 9. 92017 Zeta Global Proprietary & Confidential
  • 10. 102019 Zeta Global Proprietary & Confidential KEY TAKEAWAY 1: Real-time systems need to be near your customer interactions
  • 11. 112019 Zeta Global Proprietary & Confidential KEY TAKEAWAY 2: Data should be intrinsically transportable
  • 12. 122019 Zeta Global Proprietary & Confidential KEY TAKEAWAY 3: A 360-degree view of your customer must extend beyond your four walls
  • 13. 132019 Zeta Global Proprietary & Confidential KEY TAKEAWAY 4: Data-driven marketing will become model-driven
  • 14. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com2019 Zeta Global · Proprietary & Confidential 14 CHAPTER 2 Understanding Real Individuals: Right Now
  • 15. 152019 Zeta Global Proprietary & Confidential
  • 16. 2018 Zeta Global – Proprietary & Confidential www.zetaglobal.com | 16 Acquisition vs Retention
  • 17. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com 2018 Zeta Global Proprietary & Confidential Marketing has never been more chaotic 10,000 messages/day 21 screens/hour 8 seconds each 347,222 tweets/min 51,000 Apple apps/min 284,722 snaps/min
  • 18. 28% of the internet is fake 18 It’s burning through marketing dollars And your attention…
  • 19. CMO’s struggle to crack the code. 2019 Zeta Global – Proprietary & Confidential. 19192019 Zeta Global · Proprietary & Confidential People are complicated. Understanding them doesn’t have to be.
  • 20. 202019 Zeta Global · Proprietary & Confidential There is opportunity in chaos. Their journey is telling.
  • 21. 212019 Zeta Global · Proprietary & Confidential Simple: start by knowing who they are
  • 22. 222019 Zeta Global · Proprietary & Confidential
  • 23. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com All rights reserved. | 23 Intent modeled from Real- time Behaviors + Knowing when someone’s in market + Understanding how to market to them + See how your segments over or under index and adjust creative
  • 24. 242019 Zeta Global Proprietary & Confidential KEY TAKEAWAY 5: Acquisition and Retention Marketing will converge around individual experiences
  • 25. 252019 Zeta Global Proprietary & Confidential KEY TAKEAWAY 6: Understanding (latent) data in motion is of far greater value than attributes at rest
  • 26. 262019 Zeta Global Proprietary & Confidential KEY TAKEAWAY 7: Campaign managers will become behavioral psychologists
  • 27. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com2019 Zeta Global · Proprietary & Confidential 27 CHAPTER 3 Bringing it all together
  • 28. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com “The true sign of intelligence is not knowledge but imagination.” -Einstein OBSERVATION CURIOSITY EXPERIMENTATION
  • 29. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com “The true sign of intelligence is not knowledge but imagination.” -Einstein Provide the data and AI to inform new, better decisions Provide the insights & automation from AI to enable people to be curious again Provide the activation & testing framework to validate optimal, outcome-drive results DATA INSIGHT EXPERIENCES OBSERVATION CURIOSITY EXPERIMENTATION
  • 30. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com 30 Our value has always started with data and ended with experiences.
  • 31. 312019 Zeta Global · Proprietary & Confidential COLLECT ENRICH ANALYZE STRATEGY ORCHESTRATE MEASURE • 1st Party • 3rd Party • Connectors • NLP • ETL • AI/ML • Experience Builder • Omnichannel • Real-time Scoring • BI • Attribution • Data Exports DATA INSIGHT EXPERIENCES
  • 32. AI without identity is short-sighted Deterministic Measurement Findings Insights Develop acquisition, retention and scale Platform Execution 2019 Zeta Global · Proprietary & Confidential 32 ZID: 3w4649 Email: Fhakan@gmail.com Name: Farris Hakan Z_32_IntentScore: .85 Z_403_IntentScore: .66
  • 33. Drive Outcomes 332019 Zeta Global · Proprietary & Confidential Getting AI, ML, NLP to work for you
  • 34. The Right ExperienceRight Now PRIME PERSON PRIME CONTENT PRIME CHANNEL PRIME TIME
  • 35. 2019 Zeta Global – Proprietary & Confidential www.zetaglobal.com • Retool so that real time data & identity systems are close to your customer interactions • A true 360 view of your customers must extend past your four walls, be tied to identity and focused on intent KEY TAKEAWAYS
  • 36. Q&A Christian Monberg Chief Technology Officer LinkedIn/chrismonberg Zetaglobal.com Thank you

Editor's Notes

  1. PDC Mission – could be used instead of about Zeta or in addition too
  2. We have an innate need to communicate and be understood. Lascaux Cave Paintings
  3. Understanding people through empathy.
  4. “Marketing has never been more complicated.” “On average, we “connected” humans: are bombarded with up to 10,000 messages a day, across multiple channels, and switch between 21 screens an hour with an attention span for any given message, according to Microsoft, that is just 8 seconds”. “And we ignore the vast majority of them. People have zero time for brands they don’t connect with. Marketers need to engage consumers in a very personal, individual manner: ” 49% of people disregard a brand if they perceive the message to be irrelevant On the flip side, more than one-third - 36% - are more likely to buy from a brand that sends them personal, tailored message
  5. Screen shot of VR video to introduce the Zeta Data Cloud expierence
  6. 1-1 activation of a known identity through a real time platform"