Dr. Atul Gawande developed a surgical checklist to reduce errors during complex procedures, resulting in a 40% reduction in inpatient deaths and one-third fewer surgical complications. His experiences are documented in 'The Checklist Manifesto,' which influenced DMC, Inc. to create checklists for their common tasks to ensure essential steps are not overlooked. The DMC checklists include tasks such as planning calls, customer qualifications, proposal generation, and project trips.

1. DMC Checklists

2. Dr. AtulGawandeis a surgeon who wanted to decrease the amount of simple errors taking place during complex procedures.So he made a checklistwww.gawande.com…and it worked.

3. The Checklist Manifestois the book he wrote about his experiences creating and implementing a safe surgery checklist for the World Health Organization.Inpatient deaths fell 40%Surgical complications were reduced by 1/3

4. DMC, Inc.was inspired by Gawande’s message of documenting simple tasks in checklist formso they are not o v e r l o o k e dwhile we’re focused on the complex.

5. DMC Checklistsdocument our most common tasksand list their componentsso we never miss a beat.

6. Here is what DMC came up with …

7. Daily Planning

8. Phone Calls

9. Post - Phone Call

10. Customer Qualification

11. Proposal Generation

12. On Site Project Trips

13. Customer/Vendor Meeting

14. Customer/Vendor Meeting Follow-UP

15. Hosting Office Visitors

16. Timesheet Submission

17. DMC, Inc.www.dmcinfo.com