Charles Watts has over 30 years of experience in executive IT management, strategic planning, sales, and operations. He has a proven track record of transforming IT operational models, developing new service management systems, and successfully migrating to new technology platforms. His most recent role was as Chief Information Officer for Blackman Plumbing Supply Co., where he improved sales by 300% through developing a new e-commerce platform and reduced costs by 38% by migrating to a new data center technology platform. Prior to that, he managed IT operations for a $200 million IT services contract as Operations Manager at Vexcel Corp.
Scenario is changing. The role of an IT department as well as CIO is getting transformed day by day. The dilemma between multiple strategies are being prominent and creating further challenges. IT partners also need to realize the same.
¿te has preguntado cual es la diferencia que hace exitoso la implementación de un programa de transformación digital y otro que no?. Seguramente encontrarás varias diferencias y una de ellas sera las metodologías, practicas y herramientas que se utilizaron durante la definición, planeación, ejecución, monitoreo y control de la estrategia. Arquitectura Empresarial es un marco de referencia que aunado a otras disciplinas permite el éxito de cualquier transformación.
Dale M. Forrester....I am a dedicated, visionary, Senior manager with a proven record of solving complex customer issues and driving value propositions to lower overall cost, improve ROI, increase revenue/market share/customer base. A creative problem-solver with a passion for excellence and a unique, dual background in engineering sciences and marketing, I consistently seek to produce exceptional results based on attention to detail and continuous improvement. I have a track record of exceeding expectations and successfully developing fast and efficient solutions, working independently and collaboratively with a team of multidisciplinary consultants, engineers, architects, sales/account executives, VARs, channel partners and procurement. I guarantee timely delivery of projects within budget, and rely on my leadership abilities to determine critical facts, conquer challenges, perform analyses, delegate, innovate, inspire, motivate and mentor/Council. My peers describe me as: Driven, Consistent, Proactive, Engaging, Flexible, Ability to Lead, Ability to Adapt, Successful, Knowledgeable, Confident and Energetic.
We describe the market forces driving changes in the role of IT and the CIO. These forces include: Cloud Service; Outsourcing; and business acquisition of technology-based services. We predict the emerging role of IT as a broker of Business Services as well as IT Services. A new Business Services function will source services both internally and externally, enabling a broad market perspective on industry best practices and a greater focus on value and innovation. This will enable CIOs to shift their attention from Technology Managers to Service Brokers and possibly Chief Innovation Officers.
This is the updates the Small Enhancements slides, for the second half of 2016. (Remember: 50% is updated every 6 months, so 50% of this is identical to Edition 2016A.) Enjoy.
Scenario is changing. The role of an IT department as well as CIO is getting transformed day by day. The dilemma between multiple strategies are being prominent and creating further challenges. IT partners also need to realize the same.
¿te has preguntado cual es la diferencia que hace exitoso la implementación de un programa de transformación digital y otro que no?. Seguramente encontrarás varias diferencias y una de ellas sera las metodologías, practicas y herramientas que se utilizaron durante la definición, planeación, ejecución, monitoreo y control de la estrategia. Arquitectura Empresarial es un marco de referencia que aunado a otras disciplinas permite el éxito de cualquier transformación.
Dale M. Forrester....I am a dedicated, visionary, Senior manager with a proven record of solving complex customer issues and driving value propositions to lower overall cost, improve ROI, increase revenue/market share/customer base. A creative problem-solver with a passion for excellence and a unique, dual background in engineering sciences and marketing, I consistently seek to produce exceptional results based on attention to detail and continuous improvement. I have a track record of exceeding expectations and successfully developing fast and efficient solutions, working independently and collaboratively with a team of multidisciplinary consultants, engineers, architects, sales/account executives, VARs, channel partners and procurement. I guarantee timely delivery of projects within budget, and rely on my leadership abilities to determine critical facts, conquer challenges, perform analyses, delegate, innovate, inspire, motivate and mentor/Council. My peers describe me as: Driven, Consistent, Proactive, Engaging, Flexible, Ability to Lead, Ability to Adapt, Successful, Knowledgeable, Confident and Energetic.
We describe the market forces driving changes in the role of IT and the CIO. These forces include: Cloud Service; Outsourcing; and business acquisition of technology-based services. We predict the emerging role of IT as a broker of Business Services as well as IT Services. A new Business Services function will source services both internally and externally, enabling a broad market perspective on industry best practices and a greater focus on value and innovation. This will enable CIOs to shift their attention from Technology Managers to Service Brokers and possibly Chief Innovation Officers.
This is the updates the Small Enhancements slides, for the second half of 2016. (Remember: 50% is updated every 6 months, so 50% of this is identical to Edition 2016A.) Enjoy.
El derecho de sobreelevar en la propiedad horizontal y el contrato que le da nacimiento. Titularidad del derecho. Adquisición de las nuevas construcciones
Congregation P'nai Tikvah honored Rabbi Yocheved Mintz with this special slide presentation on June 18, 2016 at the 100 Blessings: Havdallah Celebration.
Preston Williams III is Senior Partner & Chief Information Officer (CIO) at GBC® Global Services. He is a pioneer and futurist with 20+ years of Big 4, Fortune 500, Global 100 and entrepreneurial experience. That experience includes Senior Auditor with Price Waterhouse (PriceWaterhouseCoopers), Controller for Lynn-Phill, IT Consultant with McGladrey & Pullen and Andersen Consulting (Accenture) as well as Project Executive at IBM® Global Services. He also worked as the first Product Manager for Global Data Collection with Dun & Bradstreet (D&B) and the first Chief Information Officer (CIO) at Langston University.
From 2002 to 2004, Preston served as the first Chief Executive Officer (CEO) & Managing Partner at GBC®. Incorporated in Delaware, USA; the firm operates in Kenya, Liberia, Uganda and the United States. He has successfully implemented sound, reliable, dynamic and robust IT systems integration and financial management solutions in North America, Asia Pacific (APAC), Latin America (LATAM), Europe, the Middle East and Africa (EMEA).
Mr. Williams is Chairman of the GBC® Board of Directors, a recipient of the IBM® Global Services Leadership Award, a member of the Global CIO Think Tank and a member of the Internet Evolution Executive Clan.
1. Charles S. Watts
1925 Finch Lane • Central Islip, New York 11722 • cswatts57@gmail.com • (516) 380-2122
EXECUTIVE MANAGEMENT
Strategic Planning • Engagement Sales & Management • Delivery & Operations
Accomplished Executive with sales and delivery experience in operations, P&L oversight, engagement
management, and personnel management in a diverse number of complex situations. Results-oriented,
highly motivated, decisive leader with proven success in developing engagement models, develop
processes while exceeding client expectations. An experienced problem solver dedicated on improving
all IT domains including technology, personnel and processes. Proven track record of growth, by
motivating people, providing a positive attitude, while improving efficiency and effectiveness. Excel in
challenging environments with pragmatism and focus. Looking for a challenging situation where skills,
perseverance, motivation, a positive attitude and a team builder are required.
CORE COMPETENCIES
ŒVision Œ Engagement Development/Management Œ Organizational Change Œ Leadership
ŒStrategic Alliances Œ IT Services Sales and Delivery Œ Risk Management Œ People Management
ŒC Level Negotiations Œ IT Budgets / Sales Forecasting Œ Public Presentations
PROFESSIONAL EXPERIENCE
Blackman Plumbing Supply Co. INC, Bayport, New York
Chief Information Officer, 3/2014–10/2015
Provide Senior Technology Leadership for a $240 million plumbing wholesale and retail distributor
with twenty-one branch offices most with retail showrooms.
Oversee IT operations; develop strategic IT direction aligned with the market and sales strategy.
Develop and manage end user technologies for 350 users in 40 different roles performing a very diverse
set of business processes supporting thousands of customers. Manage the operation of an IBM
Mainframe and the resident ERP system. Manage IT employees and vendors providing service and
support for all infrastructure technologies: LAN, WAN, fiber providers and voice and data networks.
Transform operational model; Develop and deploy IT Service management technologies and introduced
automation. Reported to President and CoB.
Key Achievements:
¾ Created a new IT Service management system empowering end users in request and service
management electronically.
¾ Successfully migrated a new technology platform in the data center improving performance by
600% while reducing costs by 38%.
¾ Successfully migrated the network from a 12-year-old one-gigabit backbone to a new ten-gigabit
backbone and replacing old T1 WAN with dedicated 100 megabit broadband.
¾ Designed, deployed a new E Commerce platform improving sales by 300%.
2. ...continued...
Charles S Watts • Page 2
Vexcel Corp. (A Microsoft Co.), New York, New York
TSS Operations Manager, 7/2012–3/2014
Managed IT Operations for a multi-data center infrastructure for a $200 million plus IT services
contract for a large New York City Agency.
Directed fifteen helpdesk and engineering personnel, including a helpdesk manager, a lead platform
engineer, and a lead network engineer. Developed IT operational processes for data acquisition and
reporting assets not previously managed in IT. These assets included radiation sensors, chemical
sensors, license plate readers, IP cameras and new mobile technologies. Management oversight
integrating new IT assets supporting a large data warehouse, query and reporting engine.
Reported to Director of Delivery Services.
Key Achievements:
¾ Upgraded Microsoft Systems Center from version 10 to version 12.
¾ Develop IT services management processes for new assets such as: radiation, chemical sensors
mobile assets in vehicles and boats.
¾ Manage the growth of data center assets from 60 petabytes to 100 petabytes of storage, from 750
physical / virtual servers 1000 servers and from 2 data centers to 3.
IBM Corp., New York, New York
Service Product Manager, 11/1981–4/2012
Served many roles over 30 years at IBM in field engineering, sales and management. Grown from local
New York City territories to a territory covering all of the Americas. Largest annual quota was $400
million. Roles included Consulting Partner / Practice Leader, Business Development Executive.
Lead the pursuit of consulting sales in the Financial Services Sector and Public Sector. Assigned
accounts such as JPMC, Prudential, AIG, Citi Group, Merrill Lynch, Dean Witter and Morgan Stanley.
Public Sector assignments were New York City and New York State Governments.
Key Achievements:
¾ Participated in the largest IT Outsourcing contract in history, JPMC $7 Billion over 7 years. The
network was $1.5 Billion my portion was $450 Million network transformation.
¾ Developed new techniques and methods for consulting as part of IBM Method Blue.
¾ Developed 100 consulting practitioners and many new consulting partners over 8 years.
EDUCATION AND CREDENTIALS
Pima Community College / Farmingdale College Criminal Justice
Community College of the Air Force / Suburban Technical School Electronics Technology
USAF 1976-1980 Missile Facilities Technician