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Diversity Management
Objectives

To provide an understanding of diversity
and diversity management principles
Overview

   Define Diversity and Diversity Management
   EEO vice Diversity
   Business Case for Diversity Management
   Barriers for Diversity
   Strategies for Inclusion
What is Diversity?
Elements of Diversity

                            Income
   Age
                            Education
   Gender
   Ethnicity
                            Marital Status
   Race
                            Religious Beliefs
   Physical Ability        Geographic
   Sexual Orientation       Location
   Physical                Parental Status
    Characteristics         Personality Type
Diversity:

 The uniqueness of all
individuals; includes everyone.
Diversity vice EEO/AA
   EEO - Laws that guarantee all people the right to apply
    and be evaluated for employment, regardless of their
    race, color, sex, national origin, religion, age, or disability.

   Affirmative Action - Workforce profile improvement
    through recruiting, retention, and promotions

   Diversity – Represents the unique values, culture and
    characteristics of all individuals; includes everyone.
Three R’s

       EEO = Requirements

Affirmative Action = Representation

     Diversity = Relationship
Diversity Quiz
Principles of
          Diversity Management
   Establish a business strategy for effectively
    managing a diverse workforce
   Create a positive work environment
   Promote personal and professional
    development
   Empower all people to reach their full potential
   Attract talent that reflects America
   Remove barriers that hinder progress
Potential Benefits of an Effective
      Diversity Management Program
   Improve organizational performance
   Help prevent unlawful discrimination or
    harassment incidents
   Improve workplace relations
   Build more effective work teams
   Improve organizational problem solving
   Improve customer service
   Enhanced recruitment efforts
Diversity Management builds
upon EEO, but does not replace
it
“By 2050, the U.S. population is expected to
 increase by 50% and minority groups will make
 up nearly half of the population…. The population
 of older Americans is expected to more than
 double. One-quarter of all Americans will be of
 Hispanic origin…. More women and people with
 disabilities will be on the job.”

               U.S. Department of Labor, Futurework: Trends and
 Challenges
              for Work in the 21st Century. Washington, D.D. (Labor Day
 1999).
Changes in Demographics Create
Tension


   Tension challenges our conditioning and
    perceptions about the nature of things

   Tension creates both dangers and
    opportunities
NESDIS Workforce Analysis by Race & National Origin

                                                90.00%


                                                80.00%

                                                70.00%

                                                60.00%
Percentage in Workforce




                                                50.00%


                                                40.00%

                                                30.00%


                                                20.00%


                                                10.00%

                                                   0.00%
                                                             White           Black          Hispanic        Asian    Amer. Indian

                          Nat'l CLF - Sci, Eng, & Comp       78.88%          5.41%           4.28%          11.10%     0.33%
                          NESDIS - Sci, Eng, & Comp          83.05%          8.80%           1.29%          6.87%      0.00%
                          Nat'l CLF - All Positions          73.98%         10.67%          10.87%          3.81%      0.66%
                          NESDIS - All Positions             77.82%         16.13%           1.78%          4.15%      0.12%
NESDIS Workforce Analysis by Gender
                                                      90

                                                      80

                                                      70

                                                      60
Percentage of Workforce




                                                      50

                                                      40

                                                      30

                                                      20

                                                      10

                                                       0
                                                                      Male                       Female
                          Nat'l CLF - Sci, Eng, & Comp                76.4                        23.6
                          NESDIS - Sci, Eng, & Comp                   79.6                        20.4
                          Nat'l CLF - All Positions                   53.2                        46.8
                          NESDIS - All Positions                      65.7                        34.3
Making heads count is more
important than counting heads
What are the barriers in the
organization that prevent a
more balanced workforce?
Possible Barriers
   Limiting area of consideration
   Lack of diverse applicant pool in STEM positions
   Lack of diversity at the senior ranks
   Categorizing people into certain positions
   Always recruiting from same source
   Grooming/developing only one person
   Pre-selection
Strategies for Inclusion


(Hope is not a strategy)
The Value of Mentoring

   Without regard to race, gender, religion,
    national origin ….

   Inconvenience yourself to show someone
    else the way

   Unleash someone else’s potential
Recruitment Alternatives
   Entry level – Upward Mobility Positions
   Bridge Positions
   Special Appointing Authorities
       Schedule A for severe disabilities
       Veterans Readjustment Appointment
       Outstanding Scholar
   Student Employment Programs
Outreach Efforts
   Minority Serving Institutions (MSI) Program
       Cooperative Science Centers
       Undergraduate & Graduate Science Programs
       Environmental Entrepreneurship Program

   Educational Outreach

   Bring Your Child to Work Day

   Community and Civic organizations
Professional Development

   Identify training and development needs for
    all employees

   Utilize Individual Development Plans

   Rotational & Developmental Assignments

   Rotate “acting” supervisor
Mind Your Business
      at the Workplace

You don’t have to endorse what you
have to tolerate to create respectful
workplace to get the job done.
If values clash, we can . . .

   Celebrate

   Tolerate

   But not discriminate
Summary

   Diversity management is about full utilization
    of people with different backgrounds and
    experiences.

   Effective diversity management strategy has
    a positive effect on cost reduction, creativity,
    problem solving, and organizational flexibility.
Video:

 “A Fair Way to
Manage Diversity “
If we could shrink the earth's population to a village of
precisely 100 people, with all the existing human ratios
remaining the same, it would look like this. There would be:
    61 Asians                       11 would be homosexual
    12 Europeans                    6 people would possess
    14 from the Western              59% of the entire world's
     Hemisphere, both north and       wealth and all 6 would be
     south                            from the United States
    13 Africans                     80 would live in substandard
                                      housing
    50 would be female
                                     14 would be unable to read
    50 would be male
    74 would be nonwhite
                                     33 would die of famine
    26 would be white
                                     1 would be near death;
    67 would be non-Christian
                                     1 would be near birth
                                     7 would have a college
    33 would be Christian
                                      education
    89 would be heterosexual        8 would own a computer

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Diversity managementrevisedsept2004nocasestudy

  • 2. Objectives To provide an understanding of diversity and diversity management principles
  • 3. Overview  Define Diversity and Diversity Management  EEO vice Diversity  Business Case for Diversity Management  Barriers for Diversity  Strategies for Inclusion
  • 5. Elements of Diversity  Income  Age  Education  Gender  Ethnicity  Marital Status  Race  Religious Beliefs  Physical Ability  Geographic  Sexual Orientation Location  Physical  Parental Status Characteristics  Personality Type
  • 6. Diversity: The uniqueness of all individuals; includes everyone.
  • 7. Diversity vice EEO/AA  EEO - Laws that guarantee all people the right to apply and be evaluated for employment, regardless of their race, color, sex, national origin, religion, age, or disability.  Affirmative Action - Workforce profile improvement through recruiting, retention, and promotions  Diversity – Represents the unique values, culture and characteristics of all individuals; includes everyone.
  • 8. Three R’s EEO = Requirements Affirmative Action = Representation Diversity = Relationship
  • 10. Principles of Diversity Management  Establish a business strategy for effectively managing a diverse workforce  Create a positive work environment  Promote personal and professional development  Empower all people to reach their full potential  Attract talent that reflects America  Remove barriers that hinder progress
  • 11. Potential Benefits of an Effective Diversity Management Program  Improve organizational performance  Help prevent unlawful discrimination or harassment incidents  Improve workplace relations  Build more effective work teams  Improve organizational problem solving  Improve customer service  Enhanced recruitment efforts
  • 12. Diversity Management builds upon EEO, but does not replace it
  • 13. “By 2050, the U.S. population is expected to increase by 50% and minority groups will make up nearly half of the population…. The population of older Americans is expected to more than double. One-quarter of all Americans will be of Hispanic origin…. More women and people with disabilities will be on the job.” U.S. Department of Labor, Futurework: Trends and Challenges for Work in the 21st Century. Washington, D.D. (Labor Day 1999).
  • 14. Changes in Demographics Create Tension  Tension challenges our conditioning and perceptions about the nature of things  Tension creates both dangers and opportunities
  • 15. NESDIS Workforce Analysis by Race & National Origin 90.00% 80.00% 70.00% 60.00% Percentage in Workforce 50.00% 40.00% 30.00% 20.00% 10.00% 0.00% White Black Hispanic Asian Amer. Indian Nat'l CLF - Sci, Eng, & Comp 78.88% 5.41% 4.28% 11.10% 0.33% NESDIS - Sci, Eng, & Comp 83.05% 8.80% 1.29% 6.87% 0.00% Nat'l CLF - All Positions 73.98% 10.67% 10.87% 3.81% 0.66% NESDIS - All Positions 77.82% 16.13% 1.78% 4.15% 0.12%
  • 16. NESDIS Workforce Analysis by Gender 90 80 70 60 Percentage of Workforce 50 40 30 20 10 0 Male Female Nat'l CLF - Sci, Eng, & Comp 76.4 23.6 NESDIS - Sci, Eng, & Comp 79.6 20.4 Nat'l CLF - All Positions 53.2 46.8 NESDIS - All Positions 65.7 34.3
  • 17. Making heads count is more important than counting heads
  • 18. What are the barriers in the organization that prevent a more balanced workforce?
  • 19. Possible Barriers  Limiting area of consideration  Lack of diverse applicant pool in STEM positions  Lack of diversity at the senior ranks  Categorizing people into certain positions  Always recruiting from same source  Grooming/developing only one person  Pre-selection
  • 20. Strategies for Inclusion (Hope is not a strategy)
  • 21. The Value of Mentoring  Without regard to race, gender, religion, national origin ….  Inconvenience yourself to show someone else the way  Unleash someone else’s potential
  • 22. Recruitment Alternatives  Entry level – Upward Mobility Positions  Bridge Positions  Special Appointing Authorities  Schedule A for severe disabilities  Veterans Readjustment Appointment  Outstanding Scholar  Student Employment Programs
  • 23. Outreach Efforts  Minority Serving Institutions (MSI) Program  Cooperative Science Centers  Undergraduate & Graduate Science Programs  Environmental Entrepreneurship Program  Educational Outreach  Bring Your Child to Work Day  Community and Civic organizations
  • 24. Professional Development  Identify training and development needs for all employees  Utilize Individual Development Plans  Rotational & Developmental Assignments  Rotate “acting” supervisor
  • 25. Mind Your Business at the Workplace You don’t have to endorse what you have to tolerate to create respectful workplace to get the job done.
  • 26. If values clash, we can . . .  Celebrate  Tolerate  But not discriminate
  • 27. Summary  Diversity management is about full utilization of people with different backgrounds and experiences.  Effective diversity management strategy has a positive effect on cost reduction, creativity, problem solving, and organizational flexibility.
  • 28. Video: “A Fair Way to Manage Diversity “
  • 29. If we could shrink the earth's population to a village of precisely 100 people, with all the existing human ratios remaining the same, it would look like this. There would be:  61 Asians  11 would be homosexual  12 Europeans  6 people would possess  14 from the Western 59% of the entire world's Hemisphere, both north and wealth and all 6 would be south from the United States  13 Africans  80 would live in substandard housing  50 would be female  14 would be unable to read  50 would be male  74 would be nonwhite  33 would die of famine  26 would be white  1 would be near death;  67 would be non-Christian  1 would be near birth  7 would have a college  33 would be Christian education  89 would be heterosexual  8 would own a computer

Editor's Notes

  1. DIVERSITY: WHAT THINGS COME TO MIND? LISTING
  2. - Primary elements-- things we cannot control - Secondary elements -- things we have some control EVERYONE IS INCLUDED IN THESE ELEMENTS/DEFINITION
  3. --MAKE SURE THERE IS A CLEAR UNDERSTANDING OF THESE TERMS (OFTEN USED INTERCHANGEABLY) - EEO - laws that guarantee all people have an equal shot at employment benefits - AA - based on laws/regs that encourage (and sometimes require) workforce profile improvements - Diversity - uniqueness of all individuals and includes everyone
  4. Improved understanding of those you work for, with, and around CUSTOMERS Cohesive Atmosphere / Enhanced Teamwork / Higher Morale Increased Efficiency / Quality / Productivity Removal of barriers keeping you from achieving your goals.
  5. If Federal agencies want to be successful in today’s world they must recognize and use diversity to their advantage. Agencies must recruit among the full spectrum of the labor market and understand that diversity offers a variety of view approaches, and actions for an agency to use in strategic planning, problem solving, and decision making.
  6. End with 100 people- If we could shrink the earth’s population to a village of precisely 100 people, with all the existing human ratios remaining the same, it would look like this. There would be: - 57 Asians - 21 Europeans - 14 from the Western Hemisphere, both north and south - 8 Africans - 52 would be female - 48 would be male - 70 would be nonwhite - 30 would be white - 89 would be heterosexual - 11 would be homosexual - 6 people would possess 59% of the entire world’s wealth and all 6 would be from the United States - 80 would live in substandard housing - 70 would be unable to read - 50 would suffer from malnutrition - 1 would be near death - 1 would have a college education - 1 would would be near birth - 1 would own a computer