SlideShare a Scribd company logo
Diversity Management and Conflict Resolution in the Workplace Understanding your fellow man
and colleague can go a long way to manage conflict in organisations and managing diversity
within the work environment. South Africa has come a long way since 1994. We are known across
the globe as The Rainbow Nation, a name we wear with pride. Because of our cultural diversity
regarding race, ethnicity, colour, sexual orientation, religion, background, and somewhat tragic
past, we still have a long way to go as a country, to accept one another. To achieve these goals
we need to look at the common misconceptions regarding diversity and conflict management. The
two most common misconceptions regarding diversity are: I. Diversity is strictly a social or moral
issue II. Diversity is simply a business issue. Social interactions and moral values have less to do
with a persons acceptance and ability to work effectively with other individuals, than upbringing,
background and lack of knowledge and understanding towards different cultures, religions and
ethnic groups. Diversity encompasses both social and financial issues. If managed correctly,
diversity can be a powerful tool in aiding an organisation to achieve success. Diversity enables an
organisation to: Recruit the best talent Function better as a team Achieve external success in the
form of enhanced productivity and increased revenue Experience enhanced internal relationships
among employees Improve employee commitment and morale Improve relationships with clients,
vendors and the public Employees who feel valued will be more willing to put in the effort needed
for a company to succeed. In order to ensure a positive working environment and organisation
needs to look at managing diversity and resolving conflict within the company that may stem from
misunderstandings between individuals. Identify the conflict (positive or negative). Dealing with
diversity and conflict in an organisation can be time consuming, tiring and ultimately it can cost the
company valuable time. To ensure that this does not happen, employees as well as management
staff need to be skilled in conflict resolution and diversity management
Provide an overview of conflict in the workplace with an in-dept analysis of functional vs
dysfunctional conflict and discuss the effect of conflict on organizational performance.

More Related Content

Similar to Diversity Management and Conflict Resolution in the Workplac.pdf

Conclusion
ConclusionConclusion
Conclusion
Layla Arnold
 
Diversity Talent
Diversity TalentDiversity Talent
Diversity Talent
Vandana Thakur
 
The Importance of Diversity and Inclusion in Leadership.pdf
The Importance of Diversity and Inclusion in Leadership.pdfThe Importance of Diversity and Inclusion in Leadership.pdf
The Importance of Diversity and Inclusion in Leadership.pdf
primeviewvaishnavi14
 
Top Strategies for Managing a Multicultural Team
Top Strategies for Managing a Multicultural TeamTop Strategies for Managing a Multicultural Team
Top Strategies for Managing a Multicultural Team
MOS Legal Transcription Service
 
how to describe the workplace diversity?
how to describe the workplace diversity?how to describe the workplace diversity?
how to describe the workplace diversity?
kumail mehdi
 
Hiring for Cultural Fit vs Hiring for Skills: The Great Hiring Debate
Hiring for Cultural Fit vs Hiring for Skills: The Great Hiring DebateHiring for Cultural Fit vs Hiring for Skills: The Great Hiring Debate
Hiring for Cultural Fit vs Hiring for Skills: The Great Hiring Debate
Baek Yongsun
 
Diversity
DiversityDiversity
Diversity
Kavish Arora
 
Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...
Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...
Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...
Case IQ
 
Top Most Emerging Diversity and Inclusion Companies in Europe
Top Most Emerging Diversity and Inclusion Companies in EuropeTop Most Emerging Diversity and Inclusion Companies in Europe
Top Most Emerging Diversity and Inclusion Companies in Europe
danialdavid
 
Celebrating diversity
Celebrating diversityCelebrating diversity
Celebrating diversity
360 Experiential Solutions
 
Workforce diversity
Workforce diversityWorkforce diversity
Workforce diversity
Precious Pearl
 
Workforce diversity
Workforce diversityWorkforce diversity
Workforce diversity
IRENE BALANE
 
HRM PPT.pptx
HRM PPT.pptxHRM PPT.pptx
HRM PPT.pptx
Renu Lamba
 
Diversity management at Work Place
Diversity management at Work PlaceDiversity management at Work Place
Diversity management at Work Place
Harshad Jain
 
Work force diversity
Work force diversityWork force diversity
Work force diversity
Rajat Sharma
 
Article: Diversity and Inclusion “D&I” in a Global Business Environment
Article: Diversity and Inclusion “D&I” in a Global Business EnvironmentArticle: Diversity and Inclusion “D&I” in a Global Business Environment
Article: Diversity and Inclusion “D&I” in a Global Business Environment
Hofstede Insights
 
Diversity Awareness in the Workplace
Diversity Awareness in the WorkplaceDiversity Awareness in the Workplace
Diversity Awareness in the Workplace
theojamison
 
Diversity And Global Business Environment[1]
Diversity And Global Business Environment[1]Diversity And Global Business Environment[1]
Diversity And Global Business Environment[1]
Oluwafemi Adelakun
 
Cracking The Culture And Mission Statement Code
Cracking The Culture And Mission Statement CodeCracking The Culture And Mission Statement Code
Cracking The Culture And Mission Statement Code
Workforce Group
 
Build Inclusive and Diverse Workplaces in 2023 | The Enterprise World
Build Inclusive and Diverse Workplaces in 2023 | The Enterprise WorldBuild Inclusive and Diverse Workplaces in 2023 | The Enterprise World
Build Inclusive and Diverse Workplaces in 2023 | The Enterprise World
TEWMAGAZINE
 

Similar to Diversity Management and Conflict Resolution in the Workplac.pdf (20)

Conclusion
ConclusionConclusion
Conclusion
 
Diversity Talent
Diversity TalentDiversity Talent
Diversity Talent
 
The Importance of Diversity and Inclusion in Leadership.pdf
The Importance of Diversity and Inclusion in Leadership.pdfThe Importance of Diversity and Inclusion in Leadership.pdf
The Importance of Diversity and Inclusion in Leadership.pdf
 
Top Strategies for Managing a Multicultural Team
Top Strategies for Managing a Multicultural TeamTop Strategies for Managing a Multicultural Team
Top Strategies for Managing a Multicultural Team
 
how to describe the workplace diversity?
how to describe the workplace diversity?how to describe the workplace diversity?
how to describe the workplace diversity?
 
Hiring for Cultural Fit vs Hiring for Skills: The Great Hiring Debate
Hiring for Cultural Fit vs Hiring for Skills: The Great Hiring DebateHiring for Cultural Fit vs Hiring for Skills: The Great Hiring Debate
Hiring for Cultural Fit vs Hiring for Skills: The Great Hiring Debate
 
Diversity
DiversityDiversity
Diversity
 
Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...
Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...
Finding Value Before a Crisis: How Workplace DEI Drives Revenue and Prevents ...
 
Top Most Emerging Diversity and Inclusion Companies in Europe
Top Most Emerging Diversity and Inclusion Companies in EuropeTop Most Emerging Diversity and Inclusion Companies in Europe
Top Most Emerging Diversity and Inclusion Companies in Europe
 
Celebrating diversity
Celebrating diversityCelebrating diversity
Celebrating diversity
 
Workforce diversity
Workforce diversityWorkforce diversity
Workforce diversity
 
Workforce diversity
Workforce diversityWorkforce diversity
Workforce diversity
 
HRM PPT.pptx
HRM PPT.pptxHRM PPT.pptx
HRM PPT.pptx
 
Diversity management at Work Place
Diversity management at Work PlaceDiversity management at Work Place
Diversity management at Work Place
 
Work force diversity
Work force diversityWork force diversity
Work force diversity
 
Article: Diversity and Inclusion “D&I” in a Global Business Environment
Article: Diversity and Inclusion “D&I” in a Global Business EnvironmentArticle: Diversity and Inclusion “D&I” in a Global Business Environment
Article: Diversity and Inclusion “D&I” in a Global Business Environment
 
Diversity Awareness in the Workplace
Diversity Awareness in the WorkplaceDiversity Awareness in the Workplace
Diversity Awareness in the Workplace
 
Diversity And Global Business Environment[1]
Diversity And Global Business Environment[1]Diversity And Global Business Environment[1]
Diversity And Global Business Environment[1]
 
Cracking The Culture And Mission Statement Code
Cracking The Culture And Mission Statement CodeCracking The Culture And Mission Statement Code
Cracking The Culture And Mission Statement Code
 
Build Inclusive and Diverse Workplaces in 2023 | The Enterprise World
Build Inclusive and Diverse Workplaces in 2023 | The Enterprise WorldBuild Inclusive and Diverse Workplaces in 2023 | The Enterprise World
Build Inclusive and Diverse Workplaces in 2023 | The Enterprise World
 

More from udayakumar596281

48 El control en las organizaciones burocrticas depende d.pdf
48  El control en las organizaciones burocrticas depende d.pdf48  El control en las organizaciones burocrticas depende d.pdf
48 El control en las organizaciones burocrticas depende d.pdf
udayakumar596281
 
413 Let the joint pmf of X and Y be defined by fxy32x.pdf
413 Let the joint pmf of X and Y be defined by fxy32x.pdf413 Let the joint pmf of X and Y be defined by fxy32x.pdf
413 Let the joint pmf of X and Y be defined by fxy32x.pdf
udayakumar596281
 
David Corbello el gerente de oficina del Daily Gazette un .pdf
David Corbello el gerente de oficina del Daily Gazette un .pdfDavid Corbello el gerente de oficina del Daily Gazette un .pdf
David Corbello el gerente de oficina del Daily Gazette un .pdf
udayakumar596281
 
1318 Count the digits Write a recursive method called digi.pdf
1318 Count the digits Write a recursive method called digi.pdf1318 Count the digits Write a recursive method called digi.pdf
1318 Count the digits Write a recursive method called digi.pdf
udayakumar596281
 
Yneticinin Scak Koltuu Etik Drdnc eyrek Anlamas Yapal.pdf
Yneticinin Scak Koltuu Etik Drdnc eyrek Anlamas Yapal.pdfYneticinin Scak Koltuu Etik Drdnc eyrek Anlamas Yapal.pdf
Yneticinin Scak Koltuu Etik Drdnc eyrek Anlamas Yapal.pdf
udayakumar596281
 
Which of the following is not a disadvantage of a Bureaucrac.pdf
Which of the following is not a disadvantage of a Bureaucrac.pdfWhich of the following is not a disadvantage of a Bureaucrac.pdf
Which of the following is not a disadvantage of a Bureaucrac.pdf
udayakumar596281
 
Use the information provided for Harding Company to answer t.pdf
Use the information provided for Harding Company to answer t.pdfUse the information provided for Harding Company to answer t.pdf
Use the information provided for Harding Company to answer t.pdf
udayakumar596281
 
Use the color Geology of Texas Map provided in class to answ.pdf
Use the color Geology of Texas Map provided in class to answ.pdfUse the color Geology of Texas Map provided in class to answ.pdf
Use the color Geology of Texas Map provided in class to answ.pdf
udayakumar596281
 
This is going to be a straightforward recombinationgene map.pdf
This is going to be a straightforward recombinationgene map.pdfThis is going to be a straightforward recombinationgene map.pdf
This is going to be a straightforward recombinationgene map.pdf
udayakumar596281
 
tals fip Choose the cormect answer telow B 5 R Ps hit.pdf
tals fip Choose the cormect answer telow B 5 R Ps hit.pdftals fip Choose the cormect answer telow B 5 R Ps hit.pdf
tals fip Choose the cormect answer telow B 5 R Ps hit.pdf
udayakumar596281
 
Segn la teora del ciclo de vida del producto PLC la dif.pdf
Segn la teora del ciclo de vida del producto PLC la dif.pdfSegn la teora del ciclo de vida del producto PLC la dif.pdf
Segn la teora del ciclo de vida del producto PLC la dif.pdf
udayakumar596281
 
Required Stockholders Eauitv Note You must complete part.pdf
Required Stockholders Eauitv Note You must complete part.pdfRequired Stockholders Eauitv Note You must complete part.pdf
Required Stockholders Eauitv Note You must complete part.pdf
udayakumar596281
 
Question 2 Disney DIS A Disney has been a powerhouse f.pdf
Question 2  Disney DIS A Disney has been a powerhouse f.pdfQuestion 2  Disney DIS A Disney has been a powerhouse f.pdf
Question 2 Disney DIS A Disney has been a powerhouse f.pdf
udayakumar596281
 
PLEASE HELP PLEASE HELP Express the confidence interval 00.pdf
PLEASE HELP PLEASE HELP Express the confidence interval 00.pdfPLEASE HELP PLEASE HELP Express the confidence interval 00.pdf
PLEASE HELP PLEASE HELP Express the confidence interval 00.pdf
udayakumar596281
 
On January 1 2024 Oriole Ltd issued bonds with a maturity.pdf
On January 1 2024 Oriole Ltd issued bonds with a maturity.pdfOn January 1 2024 Oriole Ltd issued bonds with a maturity.pdf
On January 1 2024 Oriole Ltd issued bonds with a maturity.pdf
udayakumar596281
 
nchanged from the balances at the beginning of the yearB.pdf
nchanged from the balances at the beginning of the yearB.pdfnchanged from the balances at the beginning of the yearB.pdf
nchanged from the balances at the beginning of the yearB.pdf
udayakumar596281
 
L012 Calculate the probability of genotypes and phenotypes i.pdf
L012 Calculate the probability of genotypes and phenotypes i.pdfL012 Calculate the probability of genotypes and phenotypes i.pdf
L012 Calculate the probability of genotypes and phenotypes i.pdf
udayakumar596281
 
P5 Determinar los rasgos caractersticos y habilidades de lo.pdf
P5 Determinar los rasgos caractersticos y habilidades de lo.pdfP5 Determinar los rasgos caractersticos y habilidades de lo.pdf
P5 Determinar los rasgos caractersticos y habilidades de lo.pdf
udayakumar596281
 
Doug Sanders bilgisayar bileenleri reten orta lekli bir .pdf
Doug Sanders bilgisayar bileenleri reten orta lekli bir .pdfDoug Sanders bilgisayar bileenleri reten orta lekli bir .pdf
Doug Sanders bilgisayar bileenleri reten orta lekli bir .pdf
udayakumar596281
 
First set of Blanks A and No Second Set of Blanks third s.pdf
First set of Blanks A and No Second Set of Blanks third s.pdfFirst set of Blanks A and No Second Set of Blanks third s.pdf
First set of Blanks A and No Second Set of Blanks third s.pdf
udayakumar596281
 

More from udayakumar596281 (20)

48 El control en las organizaciones burocrticas depende d.pdf
48  El control en las organizaciones burocrticas depende d.pdf48  El control en las organizaciones burocrticas depende d.pdf
48 El control en las organizaciones burocrticas depende d.pdf
 
413 Let the joint pmf of X and Y be defined by fxy32x.pdf
413 Let the joint pmf of X and Y be defined by fxy32x.pdf413 Let the joint pmf of X and Y be defined by fxy32x.pdf
413 Let the joint pmf of X and Y be defined by fxy32x.pdf
 
David Corbello el gerente de oficina del Daily Gazette un .pdf
David Corbello el gerente de oficina del Daily Gazette un .pdfDavid Corbello el gerente de oficina del Daily Gazette un .pdf
David Corbello el gerente de oficina del Daily Gazette un .pdf
 
1318 Count the digits Write a recursive method called digi.pdf
1318 Count the digits Write a recursive method called digi.pdf1318 Count the digits Write a recursive method called digi.pdf
1318 Count the digits Write a recursive method called digi.pdf
 
Yneticinin Scak Koltuu Etik Drdnc eyrek Anlamas Yapal.pdf
Yneticinin Scak Koltuu Etik Drdnc eyrek Anlamas Yapal.pdfYneticinin Scak Koltuu Etik Drdnc eyrek Anlamas Yapal.pdf
Yneticinin Scak Koltuu Etik Drdnc eyrek Anlamas Yapal.pdf
 
Which of the following is not a disadvantage of a Bureaucrac.pdf
Which of the following is not a disadvantage of a Bureaucrac.pdfWhich of the following is not a disadvantage of a Bureaucrac.pdf
Which of the following is not a disadvantage of a Bureaucrac.pdf
 
Use the information provided for Harding Company to answer t.pdf
Use the information provided for Harding Company to answer t.pdfUse the information provided for Harding Company to answer t.pdf
Use the information provided for Harding Company to answer t.pdf
 
Use the color Geology of Texas Map provided in class to answ.pdf
Use the color Geology of Texas Map provided in class to answ.pdfUse the color Geology of Texas Map provided in class to answ.pdf
Use the color Geology of Texas Map provided in class to answ.pdf
 
This is going to be a straightforward recombinationgene map.pdf
This is going to be a straightforward recombinationgene map.pdfThis is going to be a straightforward recombinationgene map.pdf
This is going to be a straightforward recombinationgene map.pdf
 
tals fip Choose the cormect answer telow B 5 R Ps hit.pdf
tals fip Choose the cormect answer telow B 5 R Ps hit.pdftals fip Choose the cormect answer telow B 5 R Ps hit.pdf
tals fip Choose the cormect answer telow B 5 R Ps hit.pdf
 
Segn la teora del ciclo de vida del producto PLC la dif.pdf
Segn la teora del ciclo de vida del producto PLC la dif.pdfSegn la teora del ciclo de vida del producto PLC la dif.pdf
Segn la teora del ciclo de vida del producto PLC la dif.pdf
 
Required Stockholders Eauitv Note You must complete part.pdf
Required Stockholders Eauitv Note You must complete part.pdfRequired Stockholders Eauitv Note You must complete part.pdf
Required Stockholders Eauitv Note You must complete part.pdf
 
Question 2 Disney DIS A Disney has been a powerhouse f.pdf
Question 2  Disney DIS A Disney has been a powerhouse f.pdfQuestion 2  Disney DIS A Disney has been a powerhouse f.pdf
Question 2 Disney DIS A Disney has been a powerhouse f.pdf
 
PLEASE HELP PLEASE HELP Express the confidence interval 00.pdf
PLEASE HELP PLEASE HELP Express the confidence interval 00.pdfPLEASE HELP PLEASE HELP Express the confidence interval 00.pdf
PLEASE HELP PLEASE HELP Express the confidence interval 00.pdf
 
On January 1 2024 Oriole Ltd issued bonds with a maturity.pdf
On January 1 2024 Oriole Ltd issued bonds with a maturity.pdfOn January 1 2024 Oriole Ltd issued bonds with a maturity.pdf
On January 1 2024 Oriole Ltd issued bonds with a maturity.pdf
 
nchanged from the balances at the beginning of the yearB.pdf
nchanged from the balances at the beginning of the yearB.pdfnchanged from the balances at the beginning of the yearB.pdf
nchanged from the balances at the beginning of the yearB.pdf
 
L012 Calculate the probability of genotypes and phenotypes i.pdf
L012 Calculate the probability of genotypes and phenotypes i.pdfL012 Calculate the probability of genotypes and phenotypes i.pdf
L012 Calculate the probability of genotypes and phenotypes i.pdf
 
P5 Determinar los rasgos caractersticos y habilidades de lo.pdf
P5 Determinar los rasgos caractersticos y habilidades de lo.pdfP5 Determinar los rasgos caractersticos y habilidades de lo.pdf
P5 Determinar los rasgos caractersticos y habilidades de lo.pdf
 
Doug Sanders bilgisayar bileenleri reten orta lekli bir .pdf
Doug Sanders bilgisayar bileenleri reten orta lekli bir .pdfDoug Sanders bilgisayar bileenleri reten orta lekli bir .pdf
Doug Sanders bilgisayar bileenleri reten orta lekli bir .pdf
 
First set of Blanks A and No Second Set of Blanks third s.pdf
First set of Blanks A and No Second Set of Blanks third s.pdfFirst set of Blanks A and No Second Set of Blanks third s.pdf
First set of Blanks A and No Second Set of Blanks third s.pdf
 

Recently uploaded

Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
David Douglas School District
 
PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.
Dr. Shivangi Singh Parihar
 
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdfবাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
eBook.com.bd (প্রয়োজনীয় বাংলা বই)
 
South African Journal of Science: Writing with integrity workshop (2024)
South African Journal of Science: Writing with integrity workshop (2024)South African Journal of Science: Writing with integrity workshop (2024)
South African Journal of Science: Writing with integrity workshop (2024)
Academy of Science of South Africa
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
tarandeep35
 
How to Setup Warehouse & Location in Odoo 17 Inventory
How to Setup Warehouse & Location in Odoo 17 InventoryHow to Setup Warehouse & Location in Odoo 17 Inventory
How to Setup Warehouse & Location in Odoo 17 Inventory
Celine George
 
Main Java[All of the Base Concepts}.docx
Main Java[All of the Base Concepts}.docxMain Java[All of the Base Concepts}.docx
Main Java[All of the Base Concepts}.docx
adhitya5119
 
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPLAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
RAHUL
 
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
GeorgeMilliken2
 
How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17
Celine George
 
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
RitikBhardwaj56
 
Cognitive Development Adolescence Psychology
Cognitive Development Adolescence PsychologyCognitive Development Adolescence Psychology
Cognitive Development Adolescence Psychology
paigestewart1632
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
Nicholas Montgomery
 
The Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collectionThe Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collection
Israel Genealogy Research Association
 
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama UniversityNatural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Akanksha trivedi rama nursing college kanpur.
 
Executive Directors Chat Leveraging AI for Diversity, Equity, and Inclusion
Executive Directors Chat  Leveraging AI for Diversity, Equity, and InclusionExecutive Directors Chat  Leveraging AI for Diversity, Equity, and Inclusion
Executive Directors Chat Leveraging AI for Diversity, Equity, and Inclusion
TechSoup
 
Smart-Money for SMC traders good time and ICT
Smart-Money for SMC traders good time and ICTSmart-Money for SMC traders good time and ICT
Smart-Money for SMC traders good time and ICT
simonomuemu
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
Scholarhat
 
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
PECB
 
Pengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptxPengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptx
Fajar Baskoro
 

Recently uploaded (20)

Pride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School DistrictPride Month Slides 2024 David Douglas School District
Pride Month Slides 2024 David Douglas School District
 
PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.PCOS corelations and management through Ayurveda.
PCOS corelations and management through Ayurveda.
 
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdfবাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
বাংলাদেশ অর্থনৈতিক সমীক্ষা (Economic Review) ২০২৪ UJS App.pdf
 
South African Journal of Science: Writing with integrity workshop (2024)
South African Journal of Science: Writing with integrity workshop (2024)South African Journal of Science: Writing with integrity workshop (2024)
South African Journal of Science: Writing with integrity workshop (2024)
 
S1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptxS1-Introduction-Biopesticides in ICM.pptx
S1-Introduction-Biopesticides in ICM.pptx
 
How to Setup Warehouse & Location in Odoo 17 Inventory
How to Setup Warehouse & Location in Odoo 17 InventoryHow to Setup Warehouse & Location in Odoo 17 Inventory
How to Setup Warehouse & Location in Odoo 17 Inventory
 
Main Java[All of the Base Concepts}.docx
Main Java[All of the Base Concepts}.docxMain Java[All of the Base Concepts}.docx
Main Java[All of the Base Concepts}.docx
 
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UPLAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
LAND USE LAND COVER AND NDVI OF MIRZAPUR DISTRICT, UP
 
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
What is Digital Literacy? A guest blog from Andy McLaughlin, University of Ab...
 
How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17How to Fix the Import Error in the Odoo 17
How to Fix the Import Error in the Odoo 17
 
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...The simplified electron and muon model, Oscillating Spacetime: The Foundation...
The simplified electron and muon model, Oscillating Spacetime: The Foundation...
 
Cognitive Development Adolescence Psychology
Cognitive Development Adolescence PsychologyCognitive Development Adolescence Psychology
Cognitive Development Adolescence Psychology
 
writing about opinions about Australia the movie
writing about opinions about Australia the moviewriting about opinions about Australia the movie
writing about opinions about Australia the movie
 
The Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collectionThe Diamonds of 2023-2024 in the IGRA collection
The Diamonds of 2023-2024 in the IGRA collection
 
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama UniversityNatural birth techniques - Mrs.Akanksha Trivedi Rama University
Natural birth techniques - Mrs.Akanksha Trivedi Rama University
 
Executive Directors Chat Leveraging AI for Diversity, Equity, and Inclusion
Executive Directors Chat  Leveraging AI for Diversity, Equity, and InclusionExecutive Directors Chat  Leveraging AI for Diversity, Equity, and Inclusion
Executive Directors Chat Leveraging AI for Diversity, Equity, and Inclusion
 
Smart-Money for SMC traders good time and ICT
Smart-Money for SMC traders good time and ICTSmart-Money for SMC traders good time and ICT
Smart-Money for SMC traders good time and ICT
 
Azure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHatAzure Interview Questions and Answers PDF By ScholarHat
Azure Interview Questions and Answers PDF By ScholarHat
 
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
ISO/IEC 27001, ISO/IEC 42001, and GDPR: Best Practices for Implementation and...
 
Pengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptxPengantar Penggunaan Flutter - Dart programming language1.pptx
Pengantar Penggunaan Flutter - Dart programming language1.pptx
 

Diversity Management and Conflict Resolution in the Workplac.pdf

  • 1. Diversity Management and Conflict Resolution in the Workplace Understanding your fellow man and colleague can go a long way to manage conflict in organisations and managing diversity within the work environment. South Africa has come a long way since 1994. We are known across the globe as The Rainbow Nation, a name we wear with pride. Because of our cultural diversity regarding race, ethnicity, colour, sexual orientation, religion, background, and somewhat tragic past, we still have a long way to go as a country, to accept one another. To achieve these goals we need to look at the common misconceptions regarding diversity and conflict management. The two most common misconceptions regarding diversity are: I. Diversity is strictly a social or moral issue II. Diversity is simply a business issue. Social interactions and moral values have less to do with a persons acceptance and ability to work effectively with other individuals, than upbringing, background and lack of knowledge and understanding towards different cultures, religions and ethnic groups. Diversity encompasses both social and financial issues. If managed correctly, diversity can be a powerful tool in aiding an organisation to achieve success. Diversity enables an organisation to: Recruit the best talent Function better as a team Achieve external success in the form of enhanced productivity and increased revenue Experience enhanced internal relationships among employees Improve employee commitment and morale Improve relationships with clients, vendors and the public Employees who feel valued will be more willing to put in the effort needed for a company to succeed. In order to ensure a positive working environment and organisation needs to look at managing diversity and resolving conflict within the company that may stem from misunderstandings between individuals. Identify the conflict (positive or negative). Dealing with diversity and conflict in an organisation can be time consuming, tiring and ultimately it can cost the company valuable time. To ensure that this does not happen, employees as well as management staff need to be skilled in conflict resolution and diversity management Provide an overview of conflict in the workplace with an in-dept analysis of functional vs dysfunctional conflict and discuss the effect of conflict on organizational performance.