Discussion Forum. 300 words Include at least. words in your posting and at least 250 words in your reply.  Indicate at least one source or reference in your original post. Please see syllabus for details on submission requirements. Discussion Question  Search "scholar.google.com" or your textbook. Discuss what role end-users typically play in incident reporting? Should end users be encouraged to report suspicious occurrences? If so, why; if not, why not. What factors typically influence the end-user decision to report (or not report) a potential incident? Reply to classmate1 275 words: The Role End-Users Typically Play in Incident Reporting End-users act like witnesses in the reporting of an incident because they spent a lot f their time within the premises of the company. It is much important for them to secure the details of an incident once it has happened such that they will be transferred to the right authority. There is no need to keep the memories of what happened by the emotional factors when there is no evidence of what really transpired (Seidel, 2017). The information ought to be captured as early as possible which describes the incident and indicate a witness statement together with the time off incident. Consequently, other reports which concerns mishap in the IT systems ought to be reported immediately by the end-users. End Users Should be Encouraged to Report Suspicious Occurrences The end-users ought to be encouraged o report any suspicious occurrences in the premises because this helps in solving a small problem instead waiting until it becomes a disaster. They are people interacting with most of the machinery hence being in a position to notice any suspicious occurrence hence they should be encouraged to report them. Factors Which Influence the End-User Decision to Report (Or Not Report) a Potential Incident   If the incident which has been reported is adequately dug into and the end-users fall victims on the same, they get discouraged to report any incidents which happens again in the premises. The end-users can be encouraged to report incidences following strict policies which should be set to govern cooperation. Thus, they will be encouraged to report because they understand the consequences of not reporting the incidence. The end-users can get encouraged through ensuring that the reported incident has been attended to effectively. Reply to class mate2 275 words: An incident is defined as any situation that will stop the business process. In an IT perspective, an incident is defined as Interruption to IT services from tiny part to the whole business. If we talk about the management of incident and resolution, End users role will be always crucial in the incident reporting when there is any security breach until the final resolution. They can give some vital information which will be used to trace the incidents as being a witness. In every case, End users will be accessing some type of data or inputting the dat ...

1. Discussion Forum.
300 words
Include at least. words in your posting and at least 250 words in
your reply. Indicate at least one source or reference in your
original post. Please see syllabus for details on submission
requirements.
Discussion Question
Search "scholar.google.com" or your textbook. Discuss what
role end-users typically play in incident reporting? Should end
users be encouraged to report suspicious occurrences? If so,
why; if not, why not. What factors typically influence the end-
user decision to report (or not report) a potential incident?
Reply to classmate1 275 words:
The Role End-Users Typically Play in Incident Reporting
End-users act like witnesses in the reporting of an incident
because they spent a lot f their time within the premises of the
company. It is much important for them to secure the details of
an incident once it has happened such that they will be
transferred to the right authority. There is no need to keep the
memories of what happened by the emotional factors when there
is no evidence of what really transpired (Seidel, 2017). The
information ought to be captured as early as possible which
describes the incident and indicate a witness statement together
with the time off incident. Consequently, other reports which
concerns mishap in the IT systems ought to be reported
immediately by the end-users.
End Users Should be Encouraged to Report Suspicious

2. Occurrences
The end-users ought to be encouraged o report any suspicious
occurrences in the premises because this helps in solving a
small problem instead waiting until it becomes a disaster. They
are people interacting with most of the machinery hence being
in a position to notice any suspicious occurrence hence they
should be encouraged to report them.
Factors Which Influence the End-User Decision to Report (Or
Not Report) a Potential Incident
If the incident which has been reported is adequately dug into
and the end-users fall victims on the same, they get discouraged
to report any incidents which happens again in the premises.
The end-users can be encouraged to report incidences following
strict policies which should be set to govern cooperation. Thus,
they will be encouraged to report because they understand the
consequences of not reporting the incidence. The end-users can
get encouraged through ensuring that the reported incident has
been attended to effectively.
Reply to class mate2 275 words:
An incident is defined as any situation that will stop the
business process. In an IT perspective, an incident is defined as
Interruption to IT services from tiny part to the whole business.
If we talk about the management of incident and resolution, End
users role will be always crucial in the incident reporting when
there is any security breach until the final resolution. They can
give some vital information which will be used to trace the
incidents as being a witness. In every case, End users will be
accessing some type of data or inputting the data, hence they
will have a good amount of information after an incident. Every
organization will have a dedicated team of professionals who
will handle the suspicious activity and also analyzing any kind

3. of software attacks. When end users witness any incident the
primary duty should be to gather as much as information and
then reporting the collected information to higher officials for
further investigation to resolve an incident.
In order to bring control of situations, proper incident
management should be in place. Collection of information about
the incident as soon as possible will result in a less confusing
situation in the organization. Once the information is in hand, it
will route to a proper expertise person who will bring the
situation under control. Most of the time, the employees who
witness the incident will ignore the situation thinking that other
people will report it which in turn makes the situation more
complex in identifying the root cause. Also, most end users are
not aware of the risk management plan hence the delay in
reporting the incidents. Responding and reporting the incident is
very important to bring the situation in control. Hence All End
user should be aware of security policies and risk management
process. Because of delays in reporting will cause the CSIR
team to locate the issue and reduce the Organizational loss.
One of the main reason where end users don't report the
incidents is due to lack of awareness where how they can
participate in overall security process and what type of loss it
could cause a single department or an organization. If the end
users are well trained about the severities of security breaches
on the organization, they will be more helpful in reporting the
incidents and coordinating with CSIR teams for the resolution.
Reply to classmate 3 275 words:
End Users and Incident Reporting
End users are sometimes the customers as they are the
individuals who analyses the products completely and they have
full information about every product, every service provided to

4. them and incident occurring in an organization. The employees
who are the part of the organization, are always with a motive
to hide various incidents that might create problem for the
company but the customers are always enthusiastic in talking
about the scenes that are actually taking place. The company
authority relies on the customers as they will actively perform
to share information and data and the information are mostly
delivered as per the required area or location. Some incidents
are reported to improve the operations of the company and
sometimes the end customers feel fraud practices are taking
place and they present the report directly to the company
authority to look after the matter accordingly (Chappell, 2017.
Customers are the primary individuals who observe the scenes
before reporting so they are mainly encouraged by the other
customers to report an incident related to the organization to
analyse the practices and operations of the company.
End customers should be encouraged to report any important
incident related to the organization and mainly suspicious
occasions should be reported to make the company know about
the actual problems. It is always necessary to report the
incidents because uncovering any incident will reflect various
informations that should be known to the company employees
and other customers in the market. The company’s operation
and performance are mainly examined with the help of the
information that are collected from incident reporting. If the
customers are encouraged to report a particular incident there is
a chance that the existing problems will be solved and similar
incident will not be repeated in future (Kelley, 2018). However
the customers are not always encouraged to report an incident
because it directly affects the reputation of the organization and
sometimes uncovering any incident often leads to more
difficulties for the end customers. It is always necessary to
encourage the customers because reporting an incident is always
important for improving the performance of the company.

5. Important Decision
The main purpose of incident reporting is to upgrade the
functioning of the organization and control the existing dangers.
End users always want the company to function properly and
report the actual incident to stop its occurrence in future. For
smooth functioning of the company and to avoid existing danger
sometimes the customers take decision to report incidents
(Hewitt, & Chreim, 2015). Such reports are mainly provided for
a better organization in future and while reporting the customers
also come across other hazards that should be reported for early
recovery. It is always better to find the hidden problems on time
and rectify them rather than having more serious problems in
future. However sometimes the end customers fear punishment
or harassment for reporting any incident and such problems stop
the customers from taking any step to report an incident. There
are various laws and policies to provide protection to the
customers but the laws are not always active as per the
situation.