This document defines key terms related to disasters such as hazard, emergency, mitigation, and phases of a disaster. It describes disasters as events that exceed a community's ability to cope and require outside assistance. Disasters are classified as either natural disasters, caused by hazards such as floods, earthquakes and storms, or human (technological) disasters caused by industrial and transportation accidents. The phases of a disaster are pre-emergency, impact, acute, post-emergency, repatriation, and rehabilitation, with each involving different response activities depending on the stage of the disaster.