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Digital Marketing
Online, social and mobile
Digital Marketing “Digital Marketing refers to all online
marketing activities, which includes all digital
assets, channels, and media, spanning not
just online but also social media and mobile
marketing.”
Definitions from McGraw Hill: Marketing
grewal-levy
Social Media
“Social media refers to online and mobile
technologies that create and distribute content
to facilitate interpersonal interactions, with the
assistance of various firms that offer platforms,
services and tools to help consumers and firms
build their connections.”
Social Media Platforms can include:
-Twitter
-Instagram
-Pinterest
-Youtube
-Facebook
The 4E Framework for
Digital Marketing
With the rise of social media, marketing has
shifted away from more traditional forms of
marketing and more towards digital, the
framework of digital marketing is a new way for
consumers to engage with your product or
service.
Excitement
Education
Experience
Engagement
Excite the customer
A offer must be made that is within the wants and
needs of the targeted consumer to excite the
customer. This can be defined a relevancy.
Marketers can also create digital offers within
different social media platforms to create
excitement.
Games and Apps create new excitement within
customers.
��
Educate the
customer
Marketers have a obligation to educate consumers
on their product, this can come in many different
forms.
Educate could mean improving people's well-being,
along with selling the product or service.
��🏫
Experience the
product or service
Expiecence could mean creating videos showing how
a product works or a video promoting an exciting new
product that is yet to be released.
Created a virtual experience is a great way for
companies to sell or educate their products.
��💻
Engage the customer
The end goal is to create a relationship with the
customer and get them to engage. Social media
platforms is a great place where customers actively
engage with products and services. Engagement can
come positive and negative feedback.
��
Influencer Marketing
“A marketing strategy that uses opinions,
leaders, popular on social media, to drive
marketing messages to a targeted audience.”
Assessing the efficacy
of Influencers
Marketing specialists need to have assurance
that influencers can sell or educate on their
product, this set of guidelines helps
companies and marketing specialists decide
how much to offer influencers to carry their
messages.
The 4R’s
Relevance
Reach
Response
Return
The 4R’s Relevance
- Refers to the influencers followers(the targeted
audience) and how they align with the brands
message
Reach
- Refers to the percentage of the targeted audience
that is exposed to the specific message
Response
- Once the targeted audience is reached, the
response to that product or service is measured.
This is specific to the companies or brands objective
(sell,educate, experience)
Return
- Can be defined by measuring the return on
investment(ROI). A company or brand needs to
determine if the influencer will reach the targeted
market and expose the message
Type of Influencers
Celebrity
- Wide following, widely recognized
Micro
- Modest following, niche interest
Blog
- Writes for a blog and has attracted readers
and subscribers with that content
Social Media
- Popular on social media platforms among
followers in specific target audiences
Specialized
- Key opinion leader or expert in a specific
field

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Digital marketing

  • 2. Digital Marketing “Digital Marketing refers to all online marketing activities, which includes all digital assets, channels, and media, spanning not just online but also social media and mobile marketing.” Definitions from McGraw Hill: Marketing grewal-levy
  • 3. Social Media “Social media refers to online and mobile technologies that create and distribute content to facilitate interpersonal interactions, with the assistance of various firms that offer platforms, services and tools to help consumers and firms build their connections.” Social Media Platforms can include: -Twitter -Instagram -Pinterest -Youtube -Facebook
  • 4. The 4E Framework for Digital Marketing With the rise of social media, marketing has shifted away from more traditional forms of marketing and more towards digital, the framework of digital marketing is a new way for consumers to engage with your product or service. Excitement Education Experience Engagement
  • 5. Excite the customer A offer must be made that is within the wants and needs of the targeted consumer to excite the customer. This can be defined a relevancy. Marketers can also create digital offers within different social media platforms to create excitement. Games and Apps create new excitement within customers. ��
  • 6. Educate the customer Marketers have a obligation to educate consumers on their product, this can come in many different forms. Educate could mean improving people's well-being, along with selling the product or service. ��🏫
  • 7. Experience the product or service Expiecence could mean creating videos showing how a product works or a video promoting an exciting new product that is yet to be released. Created a virtual experience is a great way for companies to sell or educate their products. ��💻
  • 8. Engage the customer The end goal is to create a relationship with the customer and get them to engage. Social media platforms is a great place where customers actively engage with products and services. Engagement can come positive and negative feedback. ��
  • 9. Influencer Marketing “A marketing strategy that uses opinions, leaders, popular on social media, to drive marketing messages to a targeted audience.”
  • 10. Assessing the efficacy of Influencers Marketing specialists need to have assurance that influencers can sell or educate on their product, this set of guidelines helps companies and marketing specialists decide how much to offer influencers to carry their messages. The 4R’s Relevance Reach Response Return
  • 11. The 4R’s Relevance - Refers to the influencers followers(the targeted audience) and how they align with the brands message Reach - Refers to the percentage of the targeted audience that is exposed to the specific message Response - Once the targeted audience is reached, the response to that product or service is measured. This is specific to the companies or brands objective (sell,educate, experience) Return - Can be defined by measuring the return on investment(ROI). A company or brand needs to determine if the influencer will reach the targeted market and expose the message
  • 12. Type of Influencers Celebrity - Wide following, widely recognized Micro - Modest following, niche interest Blog - Writes for a blog and has attracted readers and subscribers with that content Social Media - Popular on social media platforms among followers in specific target audiences Specialized - Key opinion leader or expert in a specific field