Christian Wernberg-Tougaard outlines some of the challenges of Social Welfare with respect to Labor and Unemployment at a conference in December 2009 in Madrid.
The document discusses the shift from an industrial economy to a knowledge economy. It defines key aspects of the knowledge economy including that knowledge has become the main resource and innovation is accelerating. It also discusses differences between traditional, digital, and free economies. Specifically, it notes that in the knowledge economy, knowledge is both an input and output and tends to spread. It also examines challenges with classifying sectors in the transition and issues around measuring an information society.
The digital workplace is a new imperative for the public sector. The same factors that are propelling digital transformation in the private sector are also producing severe disruption in the public sphere.
Being an Independent Oracle User Group, MEOUG aims to be a platform, that brings together - Oracle users across Middle East in direct contact with Oracle Executives, SI's. The Middle East region has some award winning Oracle implementations and we want to showcase these successes achieved by Oracle users.
App Associates : Leveraging AWS for Oracle WorkloadsTom Laszewski
This document discusses how Oracle customers are leveraging Amazon Web Services (AWS). It provides examples of how companies are using AWS for Oracle applications like E-Business Suite, Business Intelligence, and Enterprise Manager. Case studies are presented showing global companies migrating their Oracle infrastructure to AWS for benefits like no upfront costs, scalability, and disaster recovery.
Michael Geisler from Oracle presented on Oracle's desktop virtualization solutions. The presentation covered Oracle's strategy in desktop virtualization, challenges with traditional desktop management, and an overview of Oracle's Virtual Desktop Infrastructure, Secure Global Desktop, and Sun Ray Clients. It concluded with a demonstration of running Oracle Apps on an iPad.
The document analyzes potential countries for exporting leather goods: Turkey, Egypt, and Gulf countries. It conducts a PESTEL analysis for each, finding them all politically, economically, socially, technologically, and legally favorable. For Turkey, it notes the population of 75 million, GDP of 8.5%, and cheap leather due to easy import conditions and available skilled labor. Egypt has a population of 84 million, GDP of 1.8%, and good import/export conditions and labor. The Gulf countries have a population of 42 million and GDP of $1.386 trillion. The document recommends targeting the US market as the biggest importer of leather goods.
The document provides an overview of doing business in the United Arab Emirates (UAE) through a PESTLE analysis and discussion of cultural factors. It analyzes the UAE's political, economic, social, technological, legal and environmental landscape. Key points include the UAE's federal system of government, oil-based economy, cultural norms around modest dress and prohibitions on pork and alcohol, and emphasis on loyalty and building personal relationships in business. Communication styles and challenges are also addressed, along with a SWOT analysis of opportunities and threats.
Presentation at Amcham EU ExCo Innovation Conference - panelist on the track "Social And Public Sector Innovation". The presentation is available on Amcham EU\'s page as well as a summary of the conference.
The document discusses the shift from an industrial economy to a knowledge economy. It defines key aspects of the knowledge economy including that knowledge has become the main resource and innovation is accelerating. It also discusses differences between traditional, digital, and free economies. Specifically, it notes that in the knowledge economy, knowledge is both an input and output and tends to spread. It also examines challenges with classifying sectors in the transition and issues around measuring an information society.
The digital workplace is a new imperative for the public sector. The same factors that are propelling digital transformation in the private sector are also producing severe disruption in the public sphere.
Being an Independent Oracle User Group, MEOUG aims to be a platform, that brings together - Oracle users across Middle East in direct contact with Oracle Executives, SI's. The Middle East region has some award winning Oracle implementations and we want to showcase these successes achieved by Oracle users.
App Associates : Leveraging AWS for Oracle WorkloadsTom Laszewski
This document discusses how Oracle customers are leveraging Amazon Web Services (AWS). It provides examples of how companies are using AWS for Oracle applications like E-Business Suite, Business Intelligence, and Enterprise Manager. Case studies are presented showing global companies migrating their Oracle infrastructure to AWS for benefits like no upfront costs, scalability, and disaster recovery.
Michael Geisler from Oracle presented on Oracle's desktop virtualization solutions. The presentation covered Oracle's strategy in desktop virtualization, challenges with traditional desktop management, and an overview of Oracle's Virtual Desktop Infrastructure, Secure Global Desktop, and Sun Ray Clients. It concluded with a demonstration of running Oracle Apps on an iPad.
The document analyzes potential countries for exporting leather goods: Turkey, Egypt, and Gulf countries. It conducts a PESTEL analysis for each, finding them all politically, economically, socially, technologically, and legally favorable. For Turkey, it notes the population of 75 million, GDP of 8.5%, and cheap leather due to easy import conditions and available skilled labor. Egypt has a population of 84 million, GDP of 1.8%, and good import/export conditions and labor. The Gulf countries have a population of 42 million and GDP of $1.386 trillion. The document recommends targeting the US market as the biggest importer of leather goods.
The document provides an overview of doing business in the United Arab Emirates (UAE) through a PESTLE analysis and discussion of cultural factors. It analyzes the UAE's political, economic, social, technological, legal and environmental landscape. Key points include the UAE's federal system of government, oil-based economy, cultural norms around modest dress and prohibitions on pork and alcohol, and emphasis on loyalty and building personal relationships in business. Communication styles and challenges are also addressed, along with a SWOT analysis of opportunities and threats.
Presentation at Amcham EU ExCo Innovation Conference - panelist on the track "Social And Public Sector Innovation". The presentation is available on Amcham EU\'s page as well as a summary of the conference.
The document summarizes key topics from the ICEGOV 2011 Conference on the management and coordination of e-government. It discusses evolving roles of government in providing services to citizens, consumers, and taxpayers. It outlines an agenda covering vision/strategy, public sector change management, and performance management. It emphasizes that e-government requires strong leadership, commitment to change, and a focus on users. Key challenges include balancing openness with stakeholder interests and providing more for less.
The document summarizes the 2010 STKI Summit on Enterprise 3.0 and liquid modernity. Key points discussed include the convergence of speed, scale, sensors, and software enabling radical changes in data analysis. Enterprise computing is undergoing massive changes including super-large in-memory systems, parallel computing, on-demand software, cloud computing, and the increasing role of mobile phones. Individuals must be flexible and adaptable in liquid modernity. Enterprise 3.0 involves the radical changes from technology, business, and management trends converging. CIOs will evolve from technology caretakers to strategic business leaders driving new revenue and simplifying operations.
Curtain raiser to an association of Pharma & Healthcare CIO's in France on the Digital Enterprise - covers multichannel communications, digital excellence, change management...
1) The presentation discusses how communication technologies have enabled mass communication and the rise of wikinomics, which has had a parallel impact on society.
2) It explores how the structure of businesses and societies has shifted from independent bands/small businesses to centralized kingdoms/corporate hierarchies to now more decentralized networks and democracies as communication costs have decreased.
3) Going forward, local solutions will be needed to address global problems in a planetary network where power is distributed, as there is no more room left for expansion on Earth. Universality of rules, both personal and political, will be important.
Logistics, Data in Motion and Paradigm Shift of the CIO: The economics and psychology of the flow of information. Advances in IT, especially cloud technologies, are causing a shift in the role of the CIO.
Monthly Talk points:
How to indicate digital transformations are happening?
Impact of Digital Transformation on traditional project mgmt.
Aligning project mgmt. principles with Digital Transformation initiatives to drive change
Planning for Digital transformation projects
Recommendations for DT adoptions and adaptations
This document provides an overview of electronic information management and the information industry. It defines electronic information management and discusses its goals of effective information management through information technology. It also outlines the EIM framework, including strategy, process, technology, people, and governance components. The document further discusses the information industry, including its growth and importance as an economic sector that boosts innovation. It also examines the role of librarians in providing information services across different library settings.
This document discusses the benefits of telework or workshifting for employers, employees, and communities. It estimates that half-time home-based work could save employers over $10,000 per employee per year through increased productivity, reduced real estate and other facility costs, lower absenteeism, and decreased turnover. For U.S. companies, the total annual benefit is estimated to exceed $400 billion. The document also estimates savings for employees through lower work expenses and commute time and benefits for communities through reduced oil use, greenhouse gas emissions, traffic accidents and related costs.
The document summarizes a cloud computing summit that took place in 2011. It includes the agenda for presentations on cloud computing from various speakers, including John Suffolk, the former CIO of the UK Government. Suffolk's presentation discussed how technology is advancing rapidly, outpacing many organizations, and suggested governments need to transform public services through approaches like outsourcing, shared services, and moving to a common infrastructure and cloud computing to address challenges like duplication and reduce costs.
The challenges and opportunities in the digitalisation of productionBEYOND4.0
A presentation for OeNB-SUERF workshop on the occasion of Austria’s, Finland’s and Sweden’s 25th EU membership anniversary
https://www.suerf.org/oenb2020
Your Leadership Brand - The CIO as Business Strategist driving innovation. CI...Livingstone Advisory
Your Leadership Brand - The CIO as Business Strategist driving innovation
When CIOs think like business strategists, they shift from primarily managing technology projects to become highly business relevant. The ability of CIOs to successfully make this shift is key to underpinning the transformation of IT within the organisation. This transformation is critical to organisations that are looking for ways of driving innovation and entrepreneurship within the IT group, which in turn drives sustainable business value. The role of the CIO is at the core of this transformation.
In this engaging and practical session, Rob Livingstone provides valuable insights on how organisations and CIOs alike can ensure this transition is made successfully, and rapidly.
Agenda included
Surveying the broader landscape
Is enterprise innovation the Job of IT?
The Future-State CIO Model
Getting past ‘Business – IT Alignment’
Creating Influence
Your leadership brand.
Your personal Brand – as you!.
The document discusses digital transformation in government and the future of jobs. It outlines Egypt's digital transformation strategy which focuses on four pillars: building the Egyptian digital workforce, digital transformation in cooperation with government entities, developing national technological infrastructure, and preparing a supportive regulatory environment. Key competencies for digital government are also discussed, including leadership, technological, and organizational competencies.
The document discusses the key dimensions of leadership in the new economy. It identifies 5 dimensions that leaders must navigate: superiors/shareholders, the work team, internal customers, external customers/suppliers, and oneself. To be successful with superiors/shareholders, a leader needs to generate results and proposals aligned with the company vision. To lead the work team effectively, the leader must position themselves to fulfill needs and deal with the team kindly and coherently. Navigating these 5 dimensions is essential for leadership in today's uncertain business environment.
Digital transformation initiatives are gaining speed at Tata Steel. The company has embarked on a digital journey but still has a long way to go. Tata Steel's approach includes leveraging analytics, establishing a digital culture, implementing agile practices, and developing digital capabilities across the value chain from mining to customers. The company is also exploring partnerships with startups and collaborating with the Government of India's digital initiatives to help shape markets and accelerate its digital transformation.
How technology is helping associations reach new audiences, save money and pr...gandreopoulos
This document summarizes a presentation given on April 28, 2009 about how technology can help associations save money and reach new audiences. The presentation team discussed how adopting integrated technology solutions can help associations cut costs in areas like board meetings, member communications, and publications while improving services. Implementing a customer relationship management system, online membership services, and a dynamic website were presented as ways that associations can benefit from technology. The presentation concluded by examining how technology has helped the American Association of Physicists in Medicine reduce expenses and enhance their operations.
Megasignals: Competitiveness of Finland’s IT & Telecom Industries Today and T...Teemu Arina
The document discusses challenges and opportunities for Finland's IT and telecom industries in an increasingly globalized world. Globalization is challenging Finland's position as leader in these sectors as lower costs and tax advantages are shifting jobs abroad. However, Finland's strong education system, culture of innovation, and agile processes provide opportunities to create new jobs and growth companies through crowdsourcing, cloud computing, social media, and other emerging technologies. The key will be leveraging Finland's strengths and allocating capabilities to high value areas that can retain top talent and jobs in the country.
St David’s Day Lecture - Newport University
John Dew, of Dew Cadre Change Associates ltd's presentation from the inaugural St David's day lecture on: "Our Changing World: 21st Century Workpace" National athletes for growth.
Dew Cadre is a change management consultancy specialising in the public and non-governmental sector delivering outstanding results through High Impact Intervention Teams. Dew Cadre is based in Cardiff, South Wales
http://www.dewcadrechangeassociates.com
This document discusses using cloud technologies to provide social services. It outlines Oracle's strategy of using a service-oriented architecture and componentized enterprise functional architecture to deliver social welfare and human services applications in the cloud. The document aims to address common myths about public sector cloud usage, including that everything will go to the public cloud, that you're either cloud or not cloud, that clouds are one size fits all, that cloud will lock you in, and that reducing costs is the sole benefit of cloud. It emphasizes the importance of a hybrid cloud model and standards-based interoperability.
As global evangelist, thought leader and ICT futurist I was asked to present my views on how ICT-enablement of the future Social Security systems in the Gulf Cooperation Council area could look like - and what recommendations I would make to enable the states to leapfrog on their Social Service Delivery. This presentation together with the detailed insight on my blog post (http://digitizesociety.blogspot.com/2014/04/ict-and-social-services-presentation-to.html) explain my view on current trends and directions as well as challenges that many Social Security / Social Welfare agencies face as they try to increase efficiency and effectiveness utilizing digitalization.
The document summarizes key topics from the ICEGOV 2011 Conference on the management and coordination of e-government. It discusses evolving roles of government in providing services to citizens, consumers, and taxpayers. It outlines an agenda covering vision/strategy, public sector change management, and performance management. It emphasizes that e-government requires strong leadership, commitment to change, and a focus on users. Key challenges include balancing openness with stakeholder interests and providing more for less.
The document summarizes the 2010 STKI Summit on Enterprise 3.0 and liquid modernity. Key points discussed include the convergence of speed, scale, sensors, and software enabling radical changes in data analysis. Enterprise computing is undergoing massive changes including super-large in-memory systems, parallel computing, on-demand software, cloud computing, and the increasing role of mobile phones. Individuals must be flexible and adaptable in liquid modernity. Enterprise 3.0 involves the radical changes from technology, business, and management trends converging. CIOs will evolve from technology caretakers to strategic business leaders driving new revenue and simplifying operations.
Curtain raiser to an association of Pharma & Healthcare CIO's in France on the Digital Enterprise - covers multichannel communications, digital excellence, change management...
1) The presentation discusses how communication technologies have enabled mass communication and the rise of wikinomics, which has had a parallel impact on society.
2) It explores how the structure of businesses and societies has shifted from independent bands/small businesses to centralized kingdoms/corporate hierarchies to now more decentralized networks and democracies as communication costs have decreased.
3) Going forward, local solutions will be needed to address global problems in a planetary network where power is distributed, as there is no more room left for expansion on Earth. Universality of rules, both personal and political, will be important.
Logistics, Data in Motion and Paradigm Shift of the CIO: The economics and psychology of the flow of information. Advances in IT, especially cloud technologies, are causing a shift in the role of the CIO.
Monthly Talk points:
How to indicate digital transformations are happening?
Impact of Digital Transformation on traditional project mgmt.
Aligning project mgmt. principles with Digital Transformation initiatives to drive change
Planning for Digital transformation projects
Recommendations for DT adoptions and adaptations
This document provides an overview of electronic information management and the information industry. It defines electronic information management and discusses its goals of effective information management through information technology. It also outlines the EIM framework, including strategy, process, technology, people, and governance components. The document further discusses the information industry, including its growth and importance as an economic sector that boosts innovation. It also examines the role of librarians in providing information services across different library settings.
This document discusses the benefits of telework or workshifting for employers, employees, and communities. It estimates that half-time home-based work could save employers over $10,000 per employee per year through increased productivity, reduced real estate and other facility costs, lower absenteeism, and decreased turnover. For U.S. companies, the total annual benefit is estimated to exceed $400 billion. The document also estimates savings for employees through lower work expenses and commute time and benefits for communities through reduced oil use, greenhouse gas emissions, traffic accidents and related costs.
The document summarizes a cloud computing summit that took place in 2011. It includes the agenda for presentations on cloud computing from various speakers, including John Suffolk, the former CIO of the UK Government. Suffolk's presentation discussed how technology is advancing rapidly, outpacing many organizations, and suggested governments need to transform public services through approaches like outsourcing, shared services, and moving to a common infrastructure and cloud computing to address challenges like duplication and reduce costs.
The challenges and opportunities in the digitalisation of productionBEYOND4.0
A presentation for OeNB-SUERF workshop on the occasion of Austria’s, Finland’s and Sweden’s 25th EU membership anniversary
https://www.suerf.org/oenb2020
Your Leadership Brand - The CIO as Business Strategist driving innovation. CI...Livingstone Advisory
Your Leadership Brand - The CIO as Business Strategist driving innovation
When CIOs think like business strategists, they shift from primarily managing technology projects to become highly business relevant. The ability of CIOs to successfully make this shift is key to underpinning the transformation of IT within the organisation. This transformation is critical to organisations that are looking for ways of driving innovation and entrepreneurship within the IT group, which in turn drives sustainable business value. The role of the CIO is at the core of this transformation.
In this engaging and practical session, Rob Livingstone provides valuable insights on how organisations and CIOs alike can ensure this transition is made successfully, and rapidly.
Agenda included
Surveying the broader landscape
Is enterprise innovation the Job of IT?
The Future-State CIO Model
Getting past ‘Business – IT Alignment’
Creating Influence
Your leadership brand.
Your personal Brand – as you!.
The document discusses digital transformation in government and the future of jobs. It outlines Egypt's digital transformation strategy which focuses on four pillars: building the Egyptian digital workforce, digital transformation in cooperation with government entities, developing national technological infrastructure, and preparing a supportive regulatory environment. Key competencies for digital government are also discussed, including leadership, technological, and organizational competencies.
The document discusses the key dimensions of leadership in the new economy. It identifies 5 dimensions that leaders must navigate: superiors/shareholders, the work team, internal customers, external customers/suppliers, and oneself. To be successful with superiors/shareholders, a leader needs to generate results and proposals aligned with the company vision. To lead the work team effectively, the leader must position themselves to fulfill needs and deal with the team kindly and coherently. Navigating these 5 dimensions is essential for leadership in today's uncertain business environment.
Digital transformation initiatives are gaining speed at Tata Steel. The company has embarked on a digital journey but still has a long way to go. Tata Steel's approach includes leveraging analytics, establishing a digital culture, implementing agile practices, and developing digital capabilities across the value chain from mining to customers. The company is also exploring partnerships with startups and collaborating with the Government of India's digital initiatives to help shape markets and accelerate its digital transformation.
How technology is helping associations reach new audiences, save money and pr...gandreopoulos
This document summarizes a presentation given on April 28, 2009 about how technology can help associations save money and reach new audiences. The presentation team discussed how adopting integrated technology solutions can help associations cut costs in areas like board meetings, member communications, and publications while improving services. Implementing a customer relationship management system, online membership services, and a dynamic website were presented as ways that associations can benefit from technology. The presentation concluded by examining how technology has helped the American Association of Physicists in Medicine reduce expenses and enhance their operations.
Megasignals: Competitiveness of Finland’s IT & Telecom Industries Today and T...Teemu Arina
The document discusses challenges and opportunities for Finland's IT and telecom industries in an increasingly globalized world. Globalization is challenging Finland's position as leader in these sectors as lower costs and tax advantages are shifting jobs abroad. However, Finland's strong education system, culture of innovation, and agile processes provide opportunities to create new jobs and growth companies through crowdsourcing, cloud computing, social media, and other emerging technologies. The key will be leveraging Finland's strengths and allocating capabilities to high value areas that can retain top talent and jobs in the country.
St David’s Day Lecture - Newport University
John Dew, of Dew Cadre Change Associates ltd's presentation from the inaugural St David's day lecture on: "Our Changing World: 21st Century Workpace" National athletes for growth.
Dew Cadre is a change management consultancy specialising in the public and non-governmental sector delivering outstanding results through High Impact Intervention Teams. Dew Cadre is based in Cardiff, South Wales
http://www.dewcadrechangeassociates.com
This document discusses using cloud technologies to provide social services. It outlines Oracle's strategy of using a service-oriented architecture and componentized enterprise functional architecture to deliver social welfare and human services applications in the cloud. The document aims to address common myths about public sector cloud usage, including that everything will go to the public cloud, that you're either cloud or not cloud, that clouds are one size fits all, that cloud will lock you in, and that reducing costs is the sole benefit of cloud. It emphasizes the importance of a hybrid cloud model and standards-based interoperability.
As global evangelist, thought leader and ICT futurist I was asked to present my views on how ICT-enablement of the future Social Security systems in the Gulf Cooperation Council area could look like - and what recommendations I would make to enable the states to leapfrog on their Social Service Delivery. This presentation together with the detailed insight on my blog post (http://digitizesociety.blogspot.com/2014/04/ict-and-social-services-presentation-to.html) explain my view on current trends and directions as well as challenges that many Social Security / Social Welfare agencies face as they try to increase efficiency and effectiveness utilizing digitalization.
As Global thought leader on Digitalization of Governments, I was asked to address the Minister of ICT and Senior Government leaders at a conference in Port Louis. My first presentation was around how Governments can leapfrog using ICT. The key message is that Governments carefully need to assess the right path of development to ensure right service for right citizen.
As Global thought leader on Digitalization of Governments, I was asked to address the Minister of ICT and Senior Government leaders at a conference in Port Louis. My keynote presentation addressed how ICT innovations - especially in LDC's and MDC's can greatly improve eGovernment implementation success - especially if three key prerequicites are remembered: Good Master Data, Good Identification of Citizen and Good Communication Infrastructure. Also outlined a number of recommendations that Governments can follow to be successful with eGovernment Implementations.
As Global expert in Public Secor and Social Welfare Digitilization, I was asked to address how EU Member States and the EU commission can use ICT to combat poverty by creating effective and efficient Social Policies for Minimum Income Support. I have elaborated on the slides in a blog post on my blog: http://digitizesociety.blogspot.com/2014/04/ict-enablement-of-minimum-income-support.html
Ulrich Wiesner discusses the risks of e-voting and issues with transparency and verifiability. Cryptographic proposals aim to provide voter receipts for verification while maintaining vote secrecy, such as Prêt-à-Voter and Bingo Voting. However, e-voting poses challenges in implementation, usability, and complexity that make fully verifiable and transparent systems difficult to achieve in practice. Transparency and verifiability of election results are essential principles for democratic elections.
This document discusses the importance of transparency in the certification processes for electronic voting (e-voting) systems. It outlines some key topics regarding e-voting certification, including who should certify the machines and what criteria should be used. It then examines the meaning of electoral transparency and how e-voting should provide the same degree of transparency as traditional voting methods. The document analyzes examples of certification practices in France and Belgium, and proposes that non-disclosure agreements (NDAs) between certifiers and vendors pose problems for transparency. It identifies issues with NDAs used in Finland that could prevent fair certification and public oversight of e-voting devices. The concluding remarks stress that certification without transparency will undermine public confidence in e-voting.
- Estonia held its first binding internet election in 2005 and has since used internet voting in four total elections. Internet voting turnout has increased from over 9,000 voters in 2005 to over 100,000 voters in 2009.
- Estonia has high internet usage rates, with over 60% of the population using the internet daily. Their mandatory national ID card system, introduced in 2002, serves as verification for internet voting and many other e-services.
- Estonia's internet voting system uses an "envelope" model where votes are encrypted before being sent to election servers and counting applications. Various security and transparency measures are in place, including video monitoring of server facilities and public source code.
The document discusses e-voting technology and outlines its pros and cons. It provides a history of e-voting development from the late 19th century to modern internet voting. Key aspects of e-voting systems like identification, ballot casting, and anonymity are examined. International standards and the status of e-voting adoption across Europe are also summarized. The presentation concludes by noting that e-voting will likely become more commonplace and that proper discussion, experience, education and expertise are important.
This document discusses the challenges and risks of remote electronic voting (e-voting) over the internet. It outlines some of the key requirements for a remote e-voting system, such as ballot secrecy and strong voter authentication. It also examines several challenges in more depth, like ensuring the system is transparent and auditable to non-experts, preventing the buying and selling of votes, and addressing risks of coercion and home computer security issues. The document proposes some solutions to these challenges, like allowing voters to change their votes an unlimited number of times and prioritizing paper votes over electronic ones.
Electronic elections provide both benefits and risks that must be balanced. The benefits include modernizing democratic processes to attract younger voters and increase turnout, as well as reducing costs. However, risks include erosion of voter trust if the technology is not properly designed and implemented. Ensuring software independence and accountability through techniques like cryptography and programming language design is important to establish trustworthiness. With careful attention to usability, security and openness, electronic voting could eventually gain voter trust while preserving democratic principles.
1) There are key differences between internet banking and electronic voting that make e-voting more difficult to implement securely. The identity of the voter must be kept secret unlike a bank customer, and it's harder to verify that an e-voting system is behaving correctly.
2) For a system to be trusted, it must either behave predictably as expected (black box view) or have mechanisms that are simple to understand (white box view). E-voting systems are too complex to satisfy the white box view.
3) Verifying e-voting systems requires both black box testing before elections and white box inspection of code and procedures, but complete verification is unrealistic given the complexity of systems. Transparency is important
The VDAB is the main public employment service provider in Flanders, Belgium, with 5000 employees serving 4 million customers. It has an annual budget of €520 million and partners with private employment services. VDAB uses Oracle solutions including Siebel Campaign Management and Business Intelligence to automatically match jobseekers to vacancies, communicate opportunities across channels, and gain insights to better serve customers and partners.
UWV Werkbedrijf is responsible for job placement in the Netherlands and merged with another organization in 2009. It aims to be the primary point of contact for both job seekers and employers. Key goals include improving services through innovation and reducing costs by streamlining processes and enabling self-service options. The organization's information architecture separates business processes and IT systems to allow for flexibility and decoupling of elements.
The document discusses Oracle's Policy Automation software for automating policy and legislation implementation. It focuses on modeling, automating, and optimizing policy and legislation for public sector and regulated industries. Key capabilities include dynamic self-service applications, eligibility determinations, benefits calculations, and policy visualization tools. The software aims to help modernize social welfare systems through integrated case management and a unified citizen view across services.
1. <Insert Picture Here>
How digitalization is impacting Labour/Employment
Administrations in EMEA
Christian.Wernberg-Tougaard@oracle.com
Director, Social Welfare, Europe, Middle East & Africa
Global Public Sector Industry Business Unit
Presentation at Employment conference in Madrid, December 2, 2009
2. About me ...
• Christian Wernberg-Tougaard
• Leads Social Welfare at Oracle Industry Business Unit
on Public Sector, EMEA
• Nordic Public Sector Industry Lead
• Macro economist – Major in Labor Economics
• Worked with the impact of ICT on Public Sector for the
last 14 years, including being:
• Senior expert for the Danish Government /
Parliament on technology issues
• Expert for the European Commission (eInclusion
Policy Support Program) and the European
Parliament (RFID and Identity Management –
ETAG and STOA).
• Different director roles in EMEA for IT-industry
companies working with Business Development,
Strategic Marketing, Innovation & Transformation.
Worked as a Management consultant
• Head of Sector Danish Ministry of Science
• Chairman of The Danish Board for Greater IT-security
3. Agenda
• Political and economic challenges force transformation
• The current crisis and Labor Market
• Digitalization of Labor Market – best practise and things to
come ...
4. Transformation of Public Sector
Public Sector Public Sector
TRANSFORMATION
Industrial Age Digitised Age
• Paperbased
• Rigid processes
1•More demanding citizens •Digital workflow
• Flexible
• Stiff approval 2•Global Economic and Political Pressures processes
system
• Difficult to
3•Ageing population and shrinking workforce Savings
• Adaptable
processes
change processes •Escalating Social Services budgets • Self-service
• Focus on • Easy extraction
management, not •Welfare, Social and political change of productivity
leadership
Security data
•Care for the Environment
• Focus on ”when, • High
where, who” •Migrating populations transparacy to
rather than ”why, Service processes and
how” privacy protection
•Security threats & Technology
•Low • Value-focus
transparancy •Moving from industrial to knowledge •Homogenous
•Multiple encoun- society and interoperable
ters of data loss
5. The Age Challenge: triple bad news
for Public Sector ... 3
1 • The most experienced employees are
leaving as they retire
2 • There is not so many young people
wanting to join public sector
and the labour pool is decreasing
3 • As the entire labour marked becomes tight
with scare resources, the salary gap
between public sector and private sector
will widen.
3½ • And the increase of elders will challenge
the social systems, the pension systems
and the healthcare systems
6. Trends in Government Transformation
INTEROPERABILITY GROWTH
• Moved beyond system-to-system (S2S) • The Social Sector will grow rapidly – US
integration to ensure Country-2-Country Bureau of Labor Statistics predicts a 22%
(C2C) integration and interoperability. Open growth from 2006-16. Governments needs
Standards and formats Worldwide. to act transformational.
FLEXIBILITY EFIICIENCY
• Governments demands systems to be • By implementing best practise from Social
flexible and with high degree of COTS Service Industry Models, Governments will
(Commercially Off The Shelf). Easy yield better quality for less, knowledge
transformation of business processes and preservation and ability to shift resources
rule interpretation to accommodate best towards care taking.
practises will be demanded.
MATURITY CITIZEN CENTRICITY
• Governments wants to spend tax payers € • The citizens will appreciate the swifter
efficient – solutions (HW+SW) and system services and the reduced case-handling
intergrators (implementation/adaptation) time – especially if self-service capabilities
must be highly mature (CMMI). are implemented.
PERSONAL INTEGRITY TRANSPARANCY
• Governments want to ensure that the • Yield high degree of transparency of the
citizens have trust in digital solutions – as processes as citizens can see how rule
distrust erodes the value creation of interpretation has affected their decisions, while
digitalization, hence privacy needs to be digital case handling yields significant gains in
protected.
productivity to the benefit of the government
and the citizen.
7. Agenda
• Political and economic challenges force transformation
• The current crisis and Labor Market
• Digitalization of Labor Market – best practise and things to
come ...
8. Why change Labor Marked policies ?
Spain: 19.8
Call for
short term actions
Call for
long term actions
9. Sh
or
tR
Labor Marked – recession actions un
Source Employment Working Paper No. 35, ILO 2009
10. Sh
or
tR
Labor Market ecosystem un
Structural and transitional unempl.
Increased supply - Work Sharing Training (Employability)
In employment
(”chômage partiel” – France) PES JSA programs
Recent research has
shown that a 3% Unemployment Benefit Scheme
increase in
Increased supply – Create new Jobs Reduce fear of Unempl.
unemployment leads
Australia – ”Hire a fired” (subsidy) to:
Social Benefits
2% drop in road kills
Japan – Housing / Anti-Homeless
3% increase in suicides
Increased supply – Training
Sweden – 20% time cut unsubsidized 21% increase in alcohol
The Weak / Migrant Workers
can be used for training related deaths
Korea – 250.000 LowIC Jobs granted
Out of employment
teme
os elfar
Which on a family /
ys
re/ al W
Creation of Public Jobs, Wage social welfare holistic
point of view can take
Ec
ctu oci
Subsidizes and lower Social Contribution
10-20-50 years to
tru e S
”repare”
ras Th
Abbrivations:
Inf
PES = Public Employment Services
Job portals, Labor Agencies Matching,
JSA = Job Search Assistance peer networks, weak citizens job
LMP = Labor Marked Policies
11. PES future considerations ...
• The traditional role of PES has been on making citizens
unemployed employed (able). Will this change? What about
securing skills and workability among ”endangered” workers in
case of crisis? How will this impact PES organisationally ?
• Should PES become more active in risk-assesments of citizens –
telling citizens that they should be upgrading their qualifications
as they are in a ”high-risk industry” ? And that kind of proactive
action towards the citizens – what would that demand from a
organisational point of view ?
• The choices done today in PS will remain active in PS for 10-15
years – what choices should be done today to prepare for the
labor marked of tomorrow?
12. Agenda
• Political and economic challenges force transformation
• The current crisis and Labor Market
• Digitalization of Labor Market – best practise and things to
come ...
13. Sh
or
tR
So – how can digitilization help ? un
Citizen-centric
• Make systems that are easier for citizens to use Presentation
• Many citizens that are out-of-job has not been on
forced to use ICT in their job – they are novices on Siebel @ UWV
the ICT requirements... the eWeak!
• Make rules and regulations clear to citizens
Presentation
• Most lay offs are not aware of the complex rules and
on
regulations -> visualizations and guides as well as
screening tools can be beneficial OPA
• Increased turn-around-time – reduce vacancy
time Presentation
• Using skill profiles together with advanced matching on
technology will reduce the ”in between job” waiting
ELISE / WCC
time and provide better citizen service
14. Sh
or
tR
So – how can digitilization help ? un
PES-centric
• Fight Fraud
• As many citizens can see increased utility from Presentation
recieving benefit it might be tempting to claim more on
than you are eligible to. Rules engines and good OPA
metadata can protect you against this.
• Benchmarks Presentation
• To know how to go somewhere, you need to know
on
where you are... remember to have good Business
Intelligence CWI
• Consolidate metadata and establish 360
Presentation
• By having a value-chain based approach to PES
digitilization (360 degree view) and securing on
information consolidation PES’s are able to provide ”Evolución del
much broader services to citizens more efficient. Modelon”
15. So – how can digitilization help ?
• In the long run ...
• Prepare for the flexible future – the amount of policy
changes that the recession has demonstrated will be
”everyday”
• Migrate LEGACY to COTS environments
• Use RULES and BUSINESS PROCESS
ENGINES
• The biggest challenge of 2015 – to maintain Labor
Supply sufficient
• New ways of working – collaborative and utilizing
Web3.0
• Labor-Saving Technologies – Danish Government
invest €500m in joint-venture research to examine
/ POC.
• Training, training and training of workforce to
climb the value-chain (transition towards more and
more knowledge-based economies)
• Interaction with people in work as well as unempl.