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Paperless mandates for auto-debit and recurring payments
Copyright © 2018-19 | www.digio.in | For Limited Circulation
NACHBase
digio
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
NACHBase is the single window suite for all
your auto-debit recurring payment requirements using NACH instrument
Integrate with APIs & SDK and/or use Standalone Enterprise Portal
eSign variant
Aadhaar eSign authentication based
API mandate
Net banking/ Debit card authentication based
Transactions
Presenting registered mandates
Single view
Recon across all types mandates & transactions
Live
Beta
Smart Phygital NACH
Physical mandates over API
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digioAn overview of NACH
Type/Component Auth mode
for mandate
registration
Limit in
INR
NPCI
defined
TAT*
Number of
Live
destination
banks
Other relevant details
Physical NACH Wet ink
signature
1 cr T+10 days 1314
live destination
banks
○ basis manual matching of wet ink signature
○ Physical NACH form should be sent to Sponsor bank or should be
with Corporate (based on indemnity signed with bank)
○ Prone to errors: Signature mismatch, Image not clear, Data errors
eNACH eSign 1 lac T+2 days 200
live destination
banks
○ basis eSign (digital signature generated by CA-ESPs using Aadhaar,
OTP/Biometric mode)
○ Bank account should be linked with Aadhaar number
○ Currently on HOLD by NPCI. Expected to resume in Jan, 2019
Netbanking 5
(8 by Mar)
live destination
banks
○ using net banking credentials.
○ User should have net banking enabled and be familiar with using net
banking
Debit card Mar, 2019 Procedural guidelines pending from NPCI
Presentation N.A. As per
mandate
EOD Process flow agnostic of registration mode. End of the day settlement
*days in TAT above are working days
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
130+ 9 5,50,000+
Corporates Sponsor Banks Mandates
Market share in eNACH: 77%
Average registration TAT in eNACH: T+30 hrs
Average successful registration percentage in eNACH: 97.4%*
*doesn’t include failures owed to Aadhaar not linked to bank account, which is a prerequisite for eSign based eNACH to work
Digio NACH statistics overview
Average registration TAT in eNACH: T+ 6 days
Average successful registration percentage in Physical NACH: 85%
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
Mandate Book :
One stop suite for all modes of NACH mandates
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digioDashboard to track status of mandates, download MIS, search mandates
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digioMultiple Sponsor Bank profiles supported
Create Mandates as per mandate template,
sponsor bank, mode
Create Mandate templates, set rules for
mandate creation
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digioUser Journey
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
e-NACH using Net banking & Debit card
authentication
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
DIGIO Widget opens as an overlay/native on Corporate
web/mobile application with mandate values passed in the API
Values passed by Corporate are pre-filled & uneditable. If
not passed, user can enter it
Widget theme is customisable as per Corporate branding
Corporate logo can be embedded
Common widget for all modes of NACH
1
DIGIO Widget redirects to NPCI Gateway. Netbanking option
is selected by default & User’s bank as passed by DIGIO will
be the only bank visible
User proceeds to his/her bank account Internet Banking page
for authentication from NPCI Gateway
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
2
YES Bank
User enters Login ID & Password to login
into Netbanking to authenticate the
mandate.
Note: Additional OTP/Transaction
password, if required by bank may be
applicable as per bank’s processes
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
3
User enters Login ID & Password to login
into Netbanking to authenticate the
mandate.
Note: Additional OTP/Transaction
password, if required by bank may be
applicable as per bank’s processes
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
3
Confirmation message for successful
mandate authentication received from
NPCI
DIGIO returns the same message to
Corporate’s application
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
4
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
Phygital NACH - Smart Forms
Mandate can be created via. API or Enterprise Portal
Smart Pre filled form printed with customer
signature taken on it
Values fed from Corporate system via.
API/CSV upload
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
1
QR code with Mandate ID, Customer Reference number
for seamless & automated Offline to Online Reconciliation
Corporate’s staff/agent takes a picture
using:
DIGIO app/SDK OR his/her mobile cam
DIGIO does the image processing as per
NPCI standards
(Skew detection, Cropping, Resolution,
Format, Size) & Mandate XML -
auto-transfers to Sponsor Bank for
registration
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
2
QR code with Mandate ID, Customer Reference number
for seamless & automated Offline to Online Reconciliation
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
e-NACH using eSign
authentication
1st Factor authentication via. User
Mobile/Email per CCA guideline
View eNACH Form, fill all mandatory
values, if not passed in API
2nd Factor authentication: Aadhaar
eSign OTP
Copyright © 2017-18 | www.digio.in | Privileged & Confidential
2nd Factor authentication: Aadhaar
eSign OTP
Signing completed. Widget closes
automatically
Copyright © 2017-18 | www.digio.in | Privileged & Confidential
Customer receives email/sms
notification for successful signing of
mandate on Digio with Corporate
(as per CCA guideline)
Copyright © 2017-18 | www.digio.in | Privileged & Confidential
2nd Factor authentication: Aadhaar
Biometric - Select device
2nd Factor authentication: Aadhaar
Biometric - Select finger to scan & send
2nd Factor authentication: Aadhaar Biometric -
Select device - Desktop Web application
User views NACH form post 1st
Factor authentication via.
Mobile/Email
Consent capture on NSDL APK
2nd Factor authentication: Aadhaar
eSign Biometric on NSDL Mobile app
Copyright © 2017-18 | www.digio.in | Privileged & Confidential
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
Presentation &
Automated Scheduled Payments
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digioOne-time/Recurring Scheduled Payments Setup
Transaction View
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digioRecurring payments & reconciliation view
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digioBackend Process Flow
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digioeNACH Registration using Net banking authentication
User chooses eNACH
(Netbanking mode)
option on Corporate
web/app
Updates Corporate app with UMRN
and Final Registration status via.
Webhook notification
User reviews mandate values,
terms > clicks proceed
Digio receives
ACK & RES files
from Sponsor
bank received
from NPCI and
processes the
same
Corporate application makes
server side API call to Digio &
creates session in application front
end
Digio creates the eNACH file and
connects to NPCI Gateway with
Net banking option and selected
destination bank
Destination Bank Net banking
screen opens > User enters
customer id & password to
authenticate
eNACH verified
Sponsor bank
receives ACK &
Registration files
User receives SMS
confirmation from Destination
bank regarding mandate
registration
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
CA-ESP
User chooses eNACH
(eSign mode) option on
Corporate web/app
CA-ESP screen opens within Digio widget,
Aadhaar/VID + OTP/Biometric auth
completed
Digio auto-transfers eSigned mandate to
Sponsor Bank in real-time OR Corporate
can download & transfer it to Sponsor bank
using Share API or independently
Sponsor bank sends the eSigned
mandate to NPCI and ACK file is
generated (Timestamp = T)
Updates Corporate app with UMRN
and Final Registration status via.
Webhook notification
User authenticates > reviews
mandate values, terms > clicks
eSign
eNACH Registration using eSign
Destination Bank verifies the eSigned mandate and
reverts with successful registration or failed registration
status in T+48 hrs
Destination Bank receives the eSigned mandate
from NPCI
Digio receives ACK & RES files from
Sponsor bank received from NPCI
and processes the same
Corporate application makes
server side API call to Digio &
creates authentication session in
application front end
User receives SMS
confirmation from Destination
bank regarding mandate
registration
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digioPhygital NACH Registration
Updates Corporate app with UMRN
and Final Registration status via.
Webhook notification
Corporate application makes
server side API call to Digio &
creates authentication session in
application front end
Destination
Bank NOT live
on eNACH ?
OR
Corporate/Cust
omer selects
Physical NACH
Pre-filled NACH
PDF form: print,
sign and take a pic
Upload pic over server side
API call OR on Enterprise
portal utility OR Mobile app
Digio auto-transfers image of Signed
mandate & mandate XML to Sponsor Bank
in real-time OR Corporate can download &
transfer it to Sponsor bank using Share API
or independently
Sponsor bank sends the eSigned
mandate to NPCI and ACK file is
generated (Timestamp = T)
Destination Bank verifies the image of Signed mandate
and reverts with successful registration or failed
registration status in T+10 days
Destination Bank receives the image of Signed
mandate from NPCI
Digio does image
processing: B/W, Skew
detection, Cropping, Size,
Format etc as per NPCI
specs
Digio receives ACK & RES files from
Sponsor bank received from NPCI
and processes the same
User receives SMS
confirmation from Destination
bank regarding mandate
registration
Copyright © 2018-19 | www.digio.in | For Limited Circulation
digio
Thank you
Digiotech Solutions Private Limited
Contact: E: support@digio.in | T: +91-953-553-6823
Corporate office: 3rd Floor, 91Springboard, Padmavati Complex,
Nanjappa Reddy Layout, Koramangala 8th Block, 80 FT Road, Bangalore 560 095
Regd office: C-1603, Salarpuria Greenage Apts, Oak Block,
Bomannahalli, Hosur Main Road, Bangalore 560 068

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DIGIO NACHBase Product deck

  • 1. Paperless mandates for auto-debit and recurring payments Copyright © 2018-19 | www.digio.in | For Limited Circulation NACHBase digio
  • 2. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio NACHBase is the single window suite for all your auto-debit recurring payment requirements using NACH instrument Integrate with APIs & SDK and/or use Standalone Enterprise Portal eSign variant Aadhaar eSign authentication based API mandate Net banking/ Debit card authentication based Transactions Presenting registered mandates Single view Recon across all types mandates & transactions Live Beta Smart Phygital NACH Physical mandates over API
  • 3. Copyright © 2018-19 | www.digio.in | For Limited Circulation digioAn overview of NACH Type/Component Auth mode for mandate registration Limit in INR NPCI defined TAT* Number of Live destination banks Other relevant details Physical NACH Wet ink signature 1 cr T+10 days 1314 live destination banks ○ basis manual matching of wet ink signature ○ Physical NACH form should be sent to Sponsor bank or should be with Corporate (based on indemnity signed with bank) ○ Prone to errors: Signature mismatch, Image not clear, Data errors eNACH eSign 1 lac T+2 days 200 live destination banks ○ basis eSign (digital signature generated by CA-ESPs using Aadhaar, OTP/Biometric mode) ○ Bank account should be linked with Aadhaar number ○ Currently on HOLD by NPCI. Expected to resume in Jan, 2019 Netbanking 5 (8 by Mar) live destination banks ○ using net banking credentials. ○ User should have net banking enabled and be familiar with using net banking Debit card Mar, 2019 Procedural guidelines pending from NPCI Presentation N.A. As per mandate EOD Process flow agnostic of registration mode. End of the day settlement *days in TAT above are working days
  • 4. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio 130+ 9 5,50,000+ Corporates Sponsor Banks Mandates Market share in eNACH: 77% Average registration TAT in eNACH: T+30 hrs Average successful registration percentage in eNACH: 97.4%* *doesn’t include failures owed to Aadhaar not linked to bank account, which is a prerequisite for eSign based eNACH to work Digio NACH statistics overview Average registration TAT in eNACH: T+ 6 days Average successful registration percentage in Physical NACH: 85%
  • 5. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio Mandate Book : One stop suite for all modes of NACH mandates
  • 6. Copyright © 2018-19 | www.digio.in | For Limited Circulation digioDashboard to track status of mandates, download MIS, search mandates
  • 7. Copyright © 2018-19 | www.digio.in | For Limited Circulation digioMultiple Sponsor Bank profiles supported Create Mandates as per mandate template, sponsor bank, mode Create Mandate templates, set rules for mandate creation
  • 8. Copyright © 2018-19 | www.digio.in | For Limited Circulation digioUser Journey
  • 9. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio e-NACH using Net banking & Debit card authentication
  • 10. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio DIGIO Widget opens as an overlay/native on Corporate web/mobile application with mandate values passed in the API Values passed by Corporate are pre-filled & uneditable. If not passed, user can enter it Widget theme is customisable as per Corporate branding Corporate logo can be embedded Common widget for all modes of NACH 1
  • 11. DIGIO Widget redirects to NPCI Gateway. Netbanking option is selected by default & User’s bank as passed by DIGIO will be the only bank visible User proceeds to his/her bank account Internet Banking page for authentication from NPCI Gateway Copyright © 2018-19 | www.digio.in | For Limited Circulation digio 2 YES Bank
  • 12. User enters Login ID & Password to login into Netbanking to authenticate the mandate. Note: Additional OTP/Transaction password, if required by bank may be applicable as per bank’s processes Copyright © 2018-19 | www.digio.in | For Limited Circulation digio 3
  • 13. User enters Login ID & Password to login into Netbanking to authenticate the mandate. Note: Additional OTP/Transaction password, if required by bank may be applicable as per bank’s processes Copyright © 2018-19 | www.digio.in | For Limited Circulation digio 3
  • 14. Confirmation message for successful mandate authentication received from NPCI DIGIO returns the same message to Corporate’s application Copyright © 2018-19 | www.digio.in | For Limited Circulation digio 4
  • 15. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio Phygital NACH - Smart Forms
  • 16. Mandate can be created via. API or Enterprise Portal Smart Pre filled form printed with customer signature taken on it Values fed from Corporate system via. API/CSV upload Copyright © 2018-19 | www.digio.in | For Limited Circulation digio 1 QR code with Mandate ID, Customer Reference number for seamless & automated Offline to Online Reconciliation
  • 17. Corporate’s staff/agent takes a picture using: DIGIO app/SDK OR his/her mobile cam DIGIO does the image processing as per NPCI standards (Skew detection, Cropping, Resolution, Format, Size) & Mandate XML - auto-transfers to Sponsor Bank for registration Copyright © 2018-19 | www.digio.in | For Limited Circulation digio 2 QR code with Mandate ID, Customer Reference number for seamless & automated Offline to Online Reconciliation
  • 18. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio e-NACH using eSign authentication
  • 19. 1st Factor authentication via. User Mobile/Email per CCA guideline View eNACH Form, fill all mandatory values, if not passed in API 2nd Factor authentication: Aadhaar eSign OTP Copyright © 2017-18 | www.digio.in | Privileged & Confidential
  • 20. 2nd Factor authentication: Aadhaar eSign OTP Signing completed. Widget closes automatically Copyright © 2017-18 | www.digio.in | Privileged & Confidential Customer receives email/sms notification for successful signing of mandate on Digio with Corporate (as per CCA guideline)
  • 21. Copyright © 2017-18 | www.digio.in | Privileged & Confidential 2nd Factor authentication: Aadhaar Biometric - Select device 2nd Factor authentication: Aadhaar Biometric - Select finger to scan & send 2nd Factor authentication: Aadhaar Biometric - Select device - Desktop Web application
  • 22. User views NACH form post 1st Factor authentication via. Mobile/Email Consent capture on NSDL APK 2nd Factor authentication: Aadhaar eSign Biometric on NSDL Mobile app Copyright © 2017-18 | www.digio.in | Privileged & Confidential
  • 23. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio Presentation & Automated Scheduled Payments
  • 24. Copyright © 2018-19 | www.digio.in | For Limited Circulation digioOne-time/Recurring Scheduled Payments Setup Transaction View
  • 25. Copyright © 2018-19 | www.digio.in | For Limited Circulation digioRecurring payments & reconciliation view
  • 26. Copyright © 2018-19 | www.digio.in | For Limited Circulation digioBackend Process Flow
  • 27. Copyright © 2018-19 | www.digio.in | For Limited Circulation digioeNACH Registration using Net banking authentication User chooses eNACH (Netbanking mode) option on Corporate web/app Updates Corporate app with UMRN and Final Registration status via. Webhook notification User reviews mandate values, terms > clicks proceed Digio receives ACK & RES files from Sponsor bank received from NPCI and processes the same Corporate application makes server side API call to Digio & creates session in application front end Digio creates the eNACH file and connects to NPCI Gateway with Net banking option and selected destination bank Destination Bank Net banking screen opens > User enters customer id & password to authenticate eNACH verified Sponsor bank receives ACK & Registration files User receives SMS confirmation from Destination bank regarding mandate registration
  • 28. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio CA-ESP User chooses eNACH (eSign mode) option on Corporate web/app CA-ESP screen opens within Digio widget, Aadhaar/VID + OTP/Biometric auth completed Digio auto-transfers eSigned mandate to Sponsor Bank in real-time OR Corporate can download & transfer it to Sponsor bank using Share API or independently Sponsor bank sends the eSigned mandate to NPCI and ACK file is generated (Timestamp = T) Updates Corporate app with UMRN and Final Registration status via. Webhook notification User authenticates > reviews mandate values, terms > clicks eSign eNACH Registration using eSign Destination Bank verifies the eSigned mandate and reverts with successful registration or failed registration status in T+48 hrs Destination Bank receives the eSigned mandate from NPCI Digio receives ACK & RES files from Sponsor bank received from NPCI and processes the same Corporate application makes server side API call to Digio & creates authentication session in application front end User receives SMS confirmation from Destination bank regarding mandate registration
  • 29. Copyright © 2018-19 | www.digio.in | For Limited Circulation digioPhygital NACH Registration Updates Corporate app with UMRN and Final Registration status via. Webhook notification Corporate application makes server side API call to Digio & creates authentication session in application front end Destination Bank NOT live on eNACH ? OR Corporate/Cust omer selects Physical NACH Pre-filled NACH PDF form: print, sign and take a pic Upload pic over server side API call OR on Enterprise portal utility OR Mobile app Digio auto-transfers image of Signed mandate & mandate XML to Sponsor Bank in real-time OR Corporate can download & transfer it to Sponsor bank using Share API or independently Sponsor bank sends the eSigned mandate to NPCI and ACK file is generated (Timestamp = T) Destination Bank verifies the image of Signed mandate and reverts with successful registration or failed registration status in T+10 days Destination Bank receives the image of Signed mandate from NPCI Digio does image processing: B/W, Skew detection, Cropping, Size, Format etc as per NPCI specs Digio receives ACK & RES files from Sponsor bank received from NPCI and processes the same User receives SMS confirmation from Destination bank regarding mandate registration
  • 30. Copyright © 2018-19 | www.digio.in | For Limited Circulation digio Thank you Digiotech Solutions Private Limited Contact: E: support@digio.in | T: +91-953-553-6823 Corporate office: 3rd Floor, 91Springboard, Padmavati Complex, Nanjappa Reddy Layout, Koramangala 8th Block, 80 FT Road, Bangalore 560 095 Regd office: C-1603, Salarpuria Greenage Apts, Oak Block, Bomannahalli, Hosur Main Road, Bangalore 560 068