Differentiating Digital Banking with API Monitoring
•Download as PPTX, PDF•
0 likes•101 views
We'll walk through some key problems in the industry and how to tackle digital transformation. Monitoring can differentiate your user experience, this session will help guide you through how you can get started with API monitoring.
Recommended
Recommended
More Related Content
What's hot
What's hot (16)
Similar to Differentiating Digital Banking with API Monitoring
Similar to Differentiating Digital Banking with API Monitoring (20)
More from SmartBear
More from SmartBear (20)
Recently uploaded
Recently uploaded (20)
Differentiating Digital Banking with API Monitoring
- 1. Differentiating Digital Banking with API Monitoring Denis Goodwin John Lucania Saoirse Hinksmon
- 2. Who are we? Director Product Management, AlertSite • Denis Goodwin Sales Engineer Team Lead • John Lucania Digital Content Marketing Manager • Saoirse Hinksmon |
- 3. Agenda Digital Transformation How Monitoring Impacts ROI Monitoring for Optimized MTTR How AlertSite Can Help 1. 2. 3. 4.
- 4. Adapting to Disruption Banking &the Financial Sector Tech Companies Telecommunications, Retailers, and Insurers Start-Ups Mobility Big Data Open APIs PSD2 IoT Block chain FacingCompetitionFrom ImpactFromNewTech& Regulations
- 5. Digital Transformation • Differentiator • Adds new capabilities • Modernize the brand • Combat against disruptive industry shifts • Enhances transparency • Makes it easier, faster • Adds that “wow” factor • Impacts brand loyalty and advocacy • Exciting new projects • Added time constraints • Increased complexity & new challenges For… CustomersBusinesses Dev, Test, QA, & Ops Teams Sources: https://www.shareicon.net/office-business-work-building-company-888376 https://www.iconfinder.com/icons/515552/bank_business_clients_company_customer_group_ people_icon http://www.pabm.in/SimpleWebDevelopment.php
- 6. only 4% realize half of their digital investment in under one year Only 50% of companies are successfully executing on their digital transformation strategies despite demonstrated efforts and investments. the majority of respondents say it has taken their company 2-3 years to see at least half of these investments come to fruition. Source: https://wiprodigital.com/news/new-survey-highlights-leadership-crisis-digital-transformation/
- 7. Where does Monitoring fit into ROI?
- 8. Strategic Monitoring Can Address DT Challenges 1. Realize ROI faster 2. Reduce MTTR 3. Continue to deliver quality quickly Helps teams collaborate Offers full observability for quality and performance to iteratively improve Creates seamless deployment processes Makes debugging faster and easier
- 9. Crafting a Monitoring Strategy What to monitor &how to optimize Source: https://www.ecanarys.com/Blogs/ArticleID/76/3-Layered-Architecture Critical Infrastructure First & Third Party • APIs • SLAs • Web Apps Pro Tip: Monitor for Errors in UI & for API Error in UI Vs API Issue Identification MTTR Decrease Time Decrease Time
- 10. AlertSite API Monitoring Demo
- 11. How Can AlertSite Help? In the first three months alone, one team estimates they were able to save $52,000 in support costs through proactively resolving issues before they reached support. ROI towards the AlertSite investment was realized in the first four months. By using AlertSite, they saved considerable time (and IT resources) and improve MTTR by over 50% by condensing 30-minute windows to 8-12 minutes.
- 12. Monitoring as a Strategy How can you craft astrategy to empower your company to monitor continuously? 1. Identify Roadblocks 2. Identify Key Transactions and User Journeys 3. Standardize Metrics and Share Data 4. Reuse Assets – Leverage API designs and test scripts to set up new monitors 5. Reduce Risk – Monitor in Test 6. Get Full Visibility – Monitor internally and externally
- 13. Questions?
- 14. SmartBear User Conference | Oct. 29 - 30 The annual SmartBear user conference, SmartBear Connect, is back for its second year in Boston at the Copley Marriott. Go here to buy your tickets!:
Editor's Notes
- The report’s findings also show that while 91 percent of executives are aligned on what digital transformation means,
- the progress they are making toward digitization and the value they are capturing. This process should be carried out across the enterprise, in six key strategic focus areas: customers, employees, operations, safety and soundness, infrastructure, and disruption and innovation.
- Identify Roadblocks - Communication, toolsets, knowledge gaps Identify Key Transactions and User Journeys to monitor Standardize Metrics and Share Data – make monitoring data sharable and set up standardized metrics everyone can understand and act on Reuse Assets – Leverage API designs and test scripts to set up new monitors to promote consistency and efficiency Reduce Risk – Monitor in Test prior to pushing to production Get Full Visibility – Monitor internally and externally. Purchase Decisions: Integrations! Identify a tool that can support tools your company relies on. Sharable data. Make sure the tool you select can share data, whether it’s through a shareable tile or an REST API, providing your company with the data it needs to collaborate is key.