Well, today’s story is about young and fast growing company where managers were not nice friendly, and recruiters who complained about managers.

1. Dialogue with
COO
Developed by
Natalia Zub and Sergiy Khandogin
for HR-IT Club, April’15

2. This is a story…
…about one interview…
Well, today’s story is about young and fast
growing company where managers were not
nice friendly, and recruiters who complained
about managers.

3. 3
COO explains everything simply….

4. Recruiters vs Project Managers
4

5. Recruiter: How it looks like
5
Please, accept
What COO thinks I do What PM thinks I do What I really do

6. Recruiter wants
6What COO thinks I do What PM thinks I do What I really do
Bonus
Minimum
candidates
Quick
response

7. Manager: How it looks like
7
What COO thinks I do What Recruiter thinks I do What I really do

8. Manager wants
8
Bonus
Happy team
Decent low-
cost
candidates

9. COO: How it looks like
9
What PM thinks I doWhat Recruiter thinks I do What I really do

10. COO wants
10
Profit
Profit
Profit

11. The conflict is
11
TEAM
CUSTOMER
1
2
3 COMPANY

12. Building a KPI

13. 13
COO again explains everything simply….

14. Vacancy Age
14

15. Recruitment: vacancy Age and Hold
15
ect Vacancy Status When closed
Nov'
14
Dec'
14
Jan
Feb'
15
Date of
opening
Target
time
Age
Dayson
hold
ecs Retention Consultant Closed August 1-Sep-14 30 7
axi DevopsEngineer Closed December 1 11-Dec-14 30 14
et JavaDeveloper Closed January 24-Dec-13 30 29
ecs Engineering Manager Closed January 1-Dec-13 31 24
ecs Recruiter Closed January 1-Dec-13 32 28
z Test Engineer Closed November 1 6-Nov-14 30 12
re Junior JavaDeveloper Closed November 1 4-Dec-14 30 5
ecs PR Manager Closed November 1 15-Oct-14 30 32
ecs Project Manager Closed November 1 31-Oct-14 30 16 10
ecs Recruiter Closed November 12-Nov-14 30 12
urce PHP Developer Closed November 1 15-Oct-14 30 35
C Test Engineer Closed November 1 10-Oct-14 30 37 L
re Test Engineer Closed October 18-Sep-14 30 23
ecs Program Manager Closed October 1 15-Oct-14 30 20

16. Recruitment: Cost per Hire
16
Budget Actuals
# of closed vacancies
Cost per Hire =

17. KPI for manager: Red Flag again
17

18. KPI for manager #2: Bad attrition
18
Good attrition: no loss of billing
Bad attrition: unexpected leaving  loss of billing
 Show financial efficiency of replacement
There’s always a chance…
Bad attrition converted to good

19. Value added for managers
19
For Recruitment: quick reaction,
clear requirements, managers’ support
For Retention: managers monitor
red flags and involve HR
For COO: project finance is under control
Manager received satisfaction from work

20. Cast:
Sergey Khandogin, COO
(real person)
Natalia Zub as a Recruiter,
HR and interpreter
(multi role)
Kowalski as a Project Manager
(special guest)

21. Thank You!
INNOVECS HEADQUARTERS
6-z, Ivan Lepse Avenue
Kiev, Ukraine 03680
Office: +38-044-593-7794
Fax: +38 044-593-7795
www.innovecs.com