The document discusses the integration of Active Directory using Salesforce Identity Connect, highlighting the potential risks and uncertainties associated with forward-looking statements about product functionality and business developments. It outlines the connection challenges between cloud and on-premise Active Directory, presenting Salesforce Identity Connect as a solution for user provisioning and authentication. Additionally, it offers best practices for security and operational management while promoting resources for further learning about the product.

1. Integrate Active Directory Using
Salesforce Identity Connect
Vikas Jain, salesforce.com, Director, Product Management
@vikasjaintweet
Jonathan Ungar, salesforce.com, Senior Systems Engineer

2. Safe harbor
Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties
materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results
expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be
deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other
financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any
statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new
functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our
operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any
litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our
relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our
service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to
larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is
included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent
fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor
Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently
available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions
based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these
forward-looking statements.

3. Problem – connecting Active Directory from the cloud
On
premise
Active
Directory
38
9
or
63
6
On Windows or Linux

4. Problem – connecting Active Directory from the cloud
On
premise
Active
Directory
38
9
or
63
6
On Windows or Linux

5. Solution: Introducing Salesforce Identity Connect
On
premise
Active
Directory
Provisionin
g
AD
authenticatio
n
Linux/Window On Windows or Linux
s

6. Multi-org capable
On
premise
Provisioning
&
AD
authentication
Active
Directory
Linux/Window
s
On Windows or Linux

7. User provisioning use cases

8. AD authentication use cases

9. AD authentication for native mobile app
On
premise
authenticatio
n
Active
Directory
Linux/Window
s
On Windows or Linux
2
1
3
Built using
Mobile
SDK
Salesforce1
app
Any custom

10. l
e
s
f
o
r
c
e
I
d
e
n
ti
t
y
C
o
n
n
e
c
t
AD authentication for any app use case
On premise
SAML IdP
SAML SP
SAML or
OpenID
Connect
Application
Active
Directory
Pass-through
Google Apps
Concur
Custom app
Etc.

11. DEMO

12. DEMO
Admin console walkthrough
Add user in AD, and login as that user
Login from mobile device
Desktop SSO using IWA / Kerberos

13. Architecture
User Interface
Jetty
Script Engine
Policy Service
Orient DB
Scheduler
Audit Logging
OSGi container

14. a
l
e
s
f
o
r
c
e
I
d
e
n
t
i
t
y
C
o
Deployment Architecture
On
premise
Active Por
t
Directory 636
DM
Z
Provisionin
g
AD
authenticatio
n
Linux/Window On Windows or Linux
s

15. e
D
ir
e
c
t
o
r
y
l
e
s
f
o
r
c
e
I
S
d
a
e
l
n
e
ti
s
t
f
y
o
C
r
o
c
n
e
n
I
e
d
c
e
t
n
ti
HA deployment
enterprise directory
integration
D
a
t
a
b
a
s
e
Configuration
&
audit logs

16. Reference
Architecture

17. Salesforce IT
Reference Architecture

18. Salesforce IT
Reference Architecture
• All users on IdP org (Aloha) mapped to their respective AD Domains
• FederationID format = sAMAccountName@company.com
• FederationID used for NameID across all internal Salesforce Orgs
- and most 3rd party cloud service providers
• Custom attributes added as needed

19. Best Practices
▪ Security
▪ Replace SSL self-signed certificate
▪ Use SSL for AD connection
▪ Use Admin DN with read-only permissions
▪ Operational
▪ Backup database daily

20. Pricing & Packaging
User
Sales, Service,
License
Communities, etc.
Add-on
Platform
Identity
+
Identity Connect
$1/user/mon
th

21. Big Picture of Salesforce Identity
centralized access
management, provisioning
and reporting
administrate
automate
social
trust
Bring your own Identity
Active Directory
Facebook
Google
Amazon
Paypal
secure single sign-on
and social apps

22. Learn More
▪ How-To
▪ Youtube video http://bit.ly/identity-connect-howto (or search for
Salesforce Identity Connect)
▪ Documentation http://bit.ly/identity-connect-guide
▪ Ask questions
▪ Join “Salesforce Identity” chatter group on success.salesforce.com
▪ Try out
▪ Contact your AE for a free trial of Identity Connect

23. Vikas Jain
Jonathan Ungar
Director, Product
Management
Salesforce.com
@vikasjaintweet
Senior Systems Engineer
Salesforce.com