Devika has 3 years of experience in software development for the insurance industry. She has experience with requirement gathering, analysis, development, and testing using technologies like Thunderhead, Actuate Xenos, and IBM Filenet. She has worked on projects involving migrating legacy systems to new platforms and developing master communication letters. Devika excels at requirement analysis, documentation, and functional testing and has received several awards and appreciations from clients and her company for her work.
A Certified System Architect (CSA) and Certified Senior System Architect (CSSA) with 4.4 years’ of total experience and over 3 years’ of experience into PEGA PRPC application development.
Possess comprehensive and conceptual knowledge of all the stages of SDLC processes, PEGA PRPC & Guardrails, TIBCO BPM & Best Practices, JAVA, Agile, RDBMS, SQL and PL/SQL Concepts
Skilled in acquiring approval, preparing & finalizing specifications, performing code review, testing functionality and documentation of the project
Proficient in providing implementation, post-implementation, application maintenance and enhancement support to the client with regard to the software application system
Excellent verbal, active listening and written communications skills along with proven facilitation
A Certified System Architect (CSA) and Certified Senior System Architect (CSSA) with 4.4 years’ of total experience and over 3 years’ of experience into PEGA PRPC application development.
Possess comprehensive and conceptual knowledge of all the stages of SDLC processes, PEGA PRPC & Guardrails, TIBCO BPM & Best Practices, JAVA, Agile, RDBMS, SQL and PL/SQL Concepts
Skilled in acquiring approval, preparing & finalizing specifications, performing code review, testing functionality and documentation of the project
Proficient in providing implementation, post-implementation, application maintenance and enhancement support to the client with regard to the software application system
Excellent verbal, active listening and written communications skills along with proven facilitation
12 years of IT experience in Quality Assurance, Business Consulting, Process Improvements and experience in Testing, Maintenance and Mainframe Production Support, Project Management, Leadership, Planning and Execution
1. DEVIKA M
20E Mercury, Trinity World, Chittethukara, Kakkanad, Cochin
+91 7760291168 | devika.mk@gmail.com
Career Overview
Software professional with 3 years of experience in various technologies and project execution in the domain of
Insurance industry. This includes requirement gathering, analysis, development and testing.
Professional Summary
• Requirement analyst in Insurance domain - Review the client requirements and analyze the current business
processes to identify the opportunities for development.
• Experience as point of contact with the client for multiple projects.
• Experience in project estimation, business analysis and functional & technical documentation.
• Experience in project execution - analysis, development and testing.
• Experience in SIT, UAT cycle execution, QA testing and documentation.
• Coding experience in Thunderhead 5.1 and Actuate Xenos Developer Studio.
• Testing experience in Unit testing, Integration testing and Functional testing.
• SQA lead for functional test team, followed by analysis and report verification.
• Worked on migration of legacy systems to IBM Filenet Content engine P8 (4.5) using Filenet Migration Utility.
Technical Skills
• Thunderhead 5.1 – Business content studio, Business object studio , Thunderhead admin
• Actuate Xenos Developer studio – XML file development.
• IBM Filenet P8 4.5 – Filenet P8 Migration, Document & case verification.
• ACN Filenet Migration Utility
• Databases - MS SQL Server 2000 & Oracle 11 g.
Total years of experience: 3
Work Experience
Software Analyst – Accenture, Bangalore – October 2012 to present.
Project Experience (Reverse chronological order)
Work flow & Imaging (WFI)
Filenet Migration
Domain Insurance
Client AXA Equinox, APAC
Role Team member, Project POC
Technologies
IBM Filenet 4.5, ACN Filenet
Migration Utility.
Database Oracle 11 g, MS SQL Server 2000
2. Key Responsibilities
• The project was to migrate the data and physical documents from legacy systems (BITS) to Work flow and
Imaging (WFI) systems for 3 entities – India, Singapore & Honkong.
• Coordinate with the Onsite coordinator and Client to collect and analyze the project requirements.
• Experience as Point of contact for the image migration project – India. Documented the FS from BRS, planned
the UAT and production schedules.
• The extractions from source machines and migration to WFI were done using Filenet Migration utility.
• SQL Server 2000 is used for metadata storage and file store is used to store the images. Oracle 11g is used in
the WFI end for the metadata storage and the images are migrated to Filenet P8 (4.5).
• Update the clients with the daily activities along with weekly report to meet the SLA metrics.
• Final Reports were generated via the databases and were shared and had interactions with the client for
timely closure of the project.
• Timely closure of the UAT defects and received client appreciations for the hassle free production execution.
MCS – Master communication systems.
Domain Insurance
Client AXA Equinox, APAC
Role Cognos Team member
Technologies
Thunderhead 4.5 – BCS, BOS,
Admin
Actuate Xenos Developer studio.
Database Oracle 11 g
Key Responsibilities
• The project dealt with master communication system for various projects. Experience in requirement analysis,
project estimations and documentation of FS & TS.
• FS, X1-X2 estimations and Technical specification document were prepared for the MCS letters of Campaign
Capability, Thai Hybrid and Letter solution projects.
• FS walkthrough were given to the client for the confirmation of the projects.
• Development was done in Thunderhead 5.1 for the Campaign Capability MCS letters for all the regions in
APAC. Thunderhead is a customer communication management tool which is used to generate the MCS letters
for the Insurance service. Development was done based on the existing template as per the requirement.
• New MCS letter samples were generated for RLS POS Audit Enhancement project, which included the
processing from Actuate Xenos developer Studio. The sample input given as spool files from RLS were
processed to generate the input XML files for thunderhead. Extensive experience in Thunderhead BCS and BOS
modules for the development of new letters.
3. • Unit testing were done on the developed module for the projects which included the test script document,
along with test cases and results.
• Timely closure of SIT cycle runs and defect fixes in both SIT/UAT. Coordinate with defect fix team and cycle
execution team for the timely closure of defects and re-run of the cycles.
• SIT reports were shared with the client and was point of contact for SIT-Indonesia
• Functional testing was done on the entire MCS letters, using the approach of black box testing.
• SQA lead for 3 member team. The functional testing was done based on the existing layout and the reports
were shared with the client.
SME – CAL & B2B Application development/testing
Domain Insurance
Client RSA Avon Sun Alliance , UK
Role Quality Analyst
Key responsibilities
• Part of the quality analysis team and prepared the functional specification documents for the SME CAL and
B2B operations.
• Functional testing of the B2B application which was developed based on Webmethods V8. The test
deliverables were prepared and functional testing of entire application was done.
Achievements
• Accenture Celebrates Excellence (ACE) award – gold standard for the performance as a team for WFI.
• FS Insurance Recognition – Significant delivery contribution award for the performance in WFI Image migration
project.
• FS Insurance Recognition – Significant delivery contribution award for the performance in MCS.
• Client appreciation for the performance in MCS – Requirement analysis and testing.
Education
B.tech in Biomedical engineering – Sahrdaya College of Engineering & Technology, Calicut University
University fifth Rank Holder| Year of graduation: 2012
Academic Achievements
• Published a paper on Interactive Walker cum Rehabilitation Device for Geriatric Mobility on Oribio 2012 –
International center for intellectual training & empowerment.
• IEEE student member and Student Branch secretary for the year 2010-2012
• Joint convener for the National level symposium & Conference MEDCON 2009 at Calicut University.