CEN4722 HUMAN COMPUTER INTERACTIONS: Read through the assignment. You are responding to Sections a and b (part I only). Note in Section A, you only need two models, not three.

1. Freddy Agredo
CEN4722 – Assignment 9
Product Development Lifecycle
Part 2 of 5
Assignment 9 - Page 426

2. CEN4722 – Assignment 9
Instructions
Assignment 9 - Page 426
Read through the assignment. You are responding to Sections a and b (part i only).
Note in Section a you only need two models not three.
Please use this template. You may add slides to this presentation and include
graphics and pictures, but please do not delete any of the slides.
Check out the Illustrations tab including the shapes & smart art to assist you.
You will be graded on this assignment and it will also be 1/5 of your final project grade.

3. CEN4722 – Assignment 9 a
Conceptual Model 1
Voice Command
 Customer gives voice orders
 Virtual Attendant interacts with user while gives
answers and asks questions
 Small images of movie posters, music and sports
events are displayed in bottom of screen related to the
user’s interests at the moment
 Virtual Attendant verifies payment and delivers tickets
online with QR Code or by email to print

4. CEN4722 – Assignment 9 a
Conceptual Model 2
Interactive Booklet
 Options are displayed by page like a magazine
 Videos of movie trailers and some animations
showing future concerts or other actual activities
are played on screen
 User can flip the page and jump to next screen
for more options or events
 Initial page can be personalized for user according
to his interests
 Alert system for specific artists or sports of interest
that user wants to attend

5. CEN4722 – Assignment 9 a
Conceptual Model 3
Interactive Browsing
 Options are displayed in carousel by category
 Drop-down menus to select event of interest
 Hold click on screen plays videos or increase size of images
 Search option can be done by voice or input text
 Double click on image displays new options related to the
quest, like location, showing time, schedule, etc
 Platform compatible with other apps like Shazam, TuneIn or
Spotify to recognize movie trailers, artists music or theater
plays that customer would like to attend

6. CEN4722 – Assignment 9 a
Conceptual Model 1: It’s interesting to have some kind of real-time interaction with a
virtual attendant but the customer must vocalize and pronounce perfect the message
given or wrong information would be displayed, generating frustration and moving the
customer to pick other options instead of ours.
Conceptual Model 2: It provides an interface metaphor of reading a magazine with
pages full of videos and animations while getting the information about the events, but
on the negative side, the page looks cluttered and with some phone carriers could
display the information really slow
Conceptual Model 3: The conceptual model of Interactive Browsing is the most
convenient to develop in the application. Not only provides relevant information about
the event, but focus the attention of the user in picking options instead of wasting
minutes browsing through a lot of offers he doesn’t want. Also makes the process for
payment and booking faster than the other two models.

7. CEN4722 – Assignment 9 b (i) - Storyboard
 User access application
 User checks events announced
 User can pick from list or choose
category to search: Movie, concert,
sports event or theater
 User can also search for input text or
voice
 User selects event, date and venue
 User picks seat and price range
 User can subscribe to future events
or to be alerted first if artist or event
is announced in his city

9. Sources:
Preece, Jenny, Yvonne Rogers, and Helen Sharp. "Chapter 11: Design,
Prototyping, and Construction." Interaction Design: Beyond Human-
Computer Interaction. Fourth ed. Chichester: John Wiley & Sons, 2005.
568. Print.
Weinschenk, Ph.D., Susan. "The Secret to Designing an Intuitive UX : Match the
Mental Model to the Conceptual Model." UXMag.com. UX Magazine, 8
Oct. 2011. Web. 22 Nov. 2015. <https://uxmag.com/articles/the-secret-to-
designing-an-intuitive-user-experience>.
Wodtke, Christina. "How to Make a Concept Model." BoxesandArrows.com.
Boxes and Arrows, 6 May 2014. Web. 22 Nov. 2015.
<http://boxesandarrows.com/how-to-make-a-concept-model/>.