Selling DevOps To Non-Technical Management

•

1 like•279 views

DevOps principles are great, but when introduced into a legacy development process, this change can be tough. However when working on projects with tight timelines or trying to catch up to a rapidly advancing market, it’s important that these processes are put in place. It’s important that everyone is on the same page with these changes, and for non-technical team members, it can be difficult to quantify the benefits of DevOps culture. This can be frustrating for someone who’s heard success stories and wants to implement it at their company. This talk will be a look at how we introduced a build system, updated version control practices and changed communication standards at a company with a previously-decade old toolset and mindset. We’ll also examine how a fragile server provisioning and rigid deploys were transitioned to a more fluid DevOps model. This resulted in consistent environments and a modern developer toolset. Together, these changes resulted in greater development velocity and a much smoother process from ticket to deploy.

Selling devops to
non-technicalmanagement
Keanan Koppenhaver
CTO, Alpha Particle
keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver

@kkoppenhaver
keanan@alphaparticle.com
alphaparticle.com/dddsm

Devops before I knewwhat
devopswas
keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver

keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver
Where Our storybegins
Large LegacyOrganization
Large .NETCodebaseand DevTeam
OPs team separated from DEVteam (potentiallyacross company
borders)
Rigidworkflow, jiraallthe things
Fridaydeploys, every~2wks - 1 month

keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver

“Whatgotyou herewon’t
getyou there”
keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver
Ifwe onlyget 6-12 deploys,we won’tmake it

Howare we going to do
this?
keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver

Answer: Small ProjectFirst
keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver

keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver
Smallproject First
Assembledateam: Editorial, Dev, Ops, ProjectManagersand US
Wewere going to do everything “the rightway”
Solidified our processand showeda“quickwin”
Gave credence to ourapproach for the bigger project

So…whatwas the process?
keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver

Four Pillars of Devops
keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver

keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver
Four Pillars of Devops
Collaboration
Affinity
Tools
Scaling

keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver
Collaboration
Slack(notwellreceived)
Standups
EditorialRepatdevmeetings, Ops repatdev
meetings, PM Repatdevmeetings

keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver
Affinity
Differentcompanies ≠ DifferentGoals
Ops Teamand DevTeamand USallhad
differentstrengths
Let people do thejob theyare goodat

keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver
Tools
TFS -> GIT(Protip: DOn’toverwritework)
Jenkins
Ansible for in-house services (shoutoutops team)
More meetings (?!?)
CloudCraft

keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver
Scale
We knewthe process worked, nowjustbring in
more people
More people = More convincing (Butwe had proof
now)
More people = More .net developerswho didn’t
know the “newway”
More people = More QA

Finally: Demo day
keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver

“you’ve shown us things our
developers saidwere impossible”
- Editorwho didn’tbelieve in us
andallthis “Newness”
keanan@alphaparticle.com
AlphaParticle
@kkoppenhaver

Questions?
@kkoppenhaver
keanan@alphaparticle.com
https://alphaparticle.com/dddsm

Looking to build an integrated video marketing program to support thought leadership and demand gen goals? Jenna Keegan and Amanda Maksymiw of Lattice Engines will share how marketing operations, demand generation and content marketing can work together to make the most impact. They’ll offer best practices on creating integrated campaigns, tips for building a tech stack to power your video program, a framework for measuring engagement and ROI, and ideas for making the most of your video investments.

Skyword Platform Tips & Tricks: Content Marketing Made Easier

Skyword Inc.

Combine the power of Skyword’s technology with a white glove services team, and what do you get? Unprecedented content marketing genius. Take your marketing strategy to the next level. We’ll ensure you get more comfortable with the Skyword Platform by learning the tricks and tools to capitalize on to kickstart your content marketing strategy. Megan Menesale, Director, Product Marketing, Skyword Jim Fisher, Product Manager, Skyword Marc Wasserman, Customer Success Manager, Skyword Allie Chartoff, Director, Content Services, Skyword

pixelzlinkedinpresentationtaas1920x1080px02b-160215121540Biassa

De-Risky Business: Techniques for Mitigating and Managing Risk

Matthew Philip

7 Secrets of Successful HipChat Integrations

Atlassian

One of the great things about HipChat is its ability to support add-ons that pull useful information from other systems into team chat rooms. Many teams use add-ons to do things like notify them about incidents, track marketing metrics, or organize team projects. But, getting teams to use the right add-ons in the right way can be a challenge. While many provide a lot of value to the team, others don't get much adoption. Learn what makes for a successful HipChat add-on from HipChat Ecosystem team manager, Anatoli Kazatchkov, who has studied the essential traits of popular add-ons. You will learn how to avoid making your add-ons too noisy, how to make the functionality discoverable, and how to provide the right information in the right context. Products covered: HipChat

The Service-Delivery Review: The Missing Agile Feedback Loop

Matthew Philip

To Estimate or Not to Estimate, Is that the Question? LeanAgileUS 2017

Matthew Philip

Flow From Blockers: How to Use Blocker Clustering to Improve Predictability, ...

Matthew Philip

Predictability: No Magic Required Julia Wester, Improvement Coach, LeanKit When you merge onto a freeway and are stuck in bumper-to-bumper traffic, you know right away that its going to be a long trip. Similarly, you can predict the cycle time of your work before it is finished without time consuming, and often incorrect, estimation. Sound like magic? Fortunately for all of us, it's not. This talk explains the basics of queueing theory; demonstrates how allocation models and pull policies affect the cycle time of work; discusses the effects of batch size and variability on queues; and teaches how to successfully monitor your workflow to get leading indicators of effectiveness. With this information, you'll be doing better forecasting, and achieving better outcomes, in no time!

Getting Fit(ness Criteria)

Matthew Philip

Embracing the Consumerization of IT in Your Company

Atlassian

Here are two truths: Employees expect consumer experiences. IT teams need to follow processes and measure success. Can both be done at the same time? Atlassian's IT team recently answered this question and found that it's not only possible, but necessary. Nikki Nguyen from Atlassian will walk through how Atlassian's IT team transformed the IT experience to make it both more employee friendly and efficient. He will talk through how the team changed their team structure, their tools, their metrics for success...and some unexpected tips and tricks that they found out along the way. Products covered: JIRA Service Desk

To Estimate or Not to Estimate, Is that the Question? (2017 Better Software C...

Matthew Philip

2017 Music City Agile Conference: NoEstimates Workshop

Matthew Philip

The Service-Delivery Review: The Missing Agile Feedback Loop [2017 Lean Kanba...

Matthew Philip

How to use New Technology to become more efficient

Andy Carruthers

Forecasting with Less Effort and More Accuracy (Agile Camp NY 2018)

Matthew Philip

Building and Supporting Billion Dollar Ships with JIRA - Greg Warner

Atlassian

How Atlassian Support & Development Team Up to Release Software

Atlassian

IT support teams have a unique perspective on the impact software has on users. They speak to users day in and day out, listening to their feedback and solving their issues. This amounts to a wealth of knowledge that has the power to fix or improve products, reduce future customer requests, and improve customer satisfaction. But is this feedback actually making its way back to product development? And are software teams collaborating effectively with tech support ahead of releases? Discover how Atlassian tech support teams prepared ahead of Atlassian’s largest release in its history, splitting JIRA into three products. We will cover how we: Got over 100,000 users proactively preparing for the release of JIRA 7.0 Trained and prepared our global support team of 100+ staff Worked with product teams to ship highly supportable products Used Atlassian tools to identify and fix post-release problems quickly Products covered: JIRA Service Desk, Confluence, HipChat

From Zero to Hero, how to become a Master of Puppets - Nick Cunningham

Atlassian

In this session you will learn how Puppet Labs, cleaved its helpdesk from its general Operations and created a dedicated Service Desk team. Nick will share their planning process and lessons learned, but more importantly, how having a Service Desk triage Operations tickets makes your Service Desk smarter and Operations team better. Take aways from the session include: Things to consider when planning your Service Desk, Problems faced setting up a Service Desk and how to overcome them, How to configure your Customer Portal to minimize triage time and make your team more productive, Ways to encourage self-service amongst your users to empower them and reduce inbound tickets

Preparing Agile for Scale - Van Dusen

Atlassian

Portfolio kanban (St. Louis Agile Product Ownership Meetup)

Matthew Philip

The Service-Delivery Review: The Missing Agile Feedback Loop [Lean Kanban Nor...

Matthew Philip

Enterprise Workflows When You Aren't Enterprise

Chris Tankersley

Introducing Agile to the EnterpriseGibraltar Software

I have an app idea, now what (ascendle) (ProductCamp Boston 2016)

ProductCamp Boston

You have a great idea for an app...but you aren't technical. How do you get your app built? Where do you start? What are your options? In this session, software expert Dave Todaro will outline your options. He'll explain the benefits and drawbacks of each approach and give you tips to get what you want and avoid getting burned. You'll learn: Various approaches including a technical co-founder, contractors, and outsourcing. The difference between on-shoring, near-shoring, offshoring and hybrid models. Credibility indicators to look for when choosing a software development partner. When it's the right move to hire your own in-house team. What to keep in mind for after your product ships. About Dave Todaro President/COO of @Ascendle, a firm specializing in agile coaching, software product strategy and commercial-grade mobile and web app development. bio from Twitter Dave has spent the last 30+ years designing and building mission-critical software applications in a variety of leadership roles. He is Founder, President and COO of Ascendle, a contract software development firm in Southern New Hampshire that specializes in custom cloud and mobile solutions for small to midsize businesses. Dave started programming at age 11 and shipped his first commercial software product at age 15. He is the former chairman of the Software Association of New Hampshire.

From Go to Whoa: How to Make a Difference with JIRA Service Desk

Atlassian

In 2015 BAE Systems implemented JIRA Service Desk for 4,700 staff and 250 agents across IT, human resources and business improvement. But a successful project isn't just about technology – that's actually the easy part! Since this affected every employee at every level, they had to nail the people, process, and internal marketing, too. JIRA Service Desk is saving BAE Systems $600,000 this year and $1.62m over 5 years. Join Greg Warner as he takes you through the journey from the initial pitch to ongoing support, and highlights what your team needs to know for a successful implementation.

The Service Delivery Review: The Missing Agile Feedback Loop

Matthew Philip

Start Up Austin 2017: Startup Recruiting on a BudgetAmazon Web Services

Voice is the New Keyboard - Voice Interfaces in 2018 and Beyond

Keanan Koppenhaver

The next generation of devices is here, and they’re all voice enabled. With the rise of technologies like Apple’s Siri, Amazon’s Alexa, and Google Assistant and Microsoft’s Cortana, businesses need to think about how to structure their offerings to be compatible with these interfaces. This talk will explore how voice search is influencing SEO and customer acquisition as well as how to adapt to give customers a viable voice-interface option to interact with your services. We’ll interact with Alexa and Google Assistant live to see how they can take your WordPress site to the next level and provide a unique interface to your content.

Advanced WordPress Tooling

Keanan Koppenhaver

It used to be that WordPress required a very different toolset than other types of modern PHP apps. Now, however, PHP developers can use many of the same tools to work with WordPress that they would use with Laravel or any other PHP framework. In this talk, we'll look at how to modernize development of WordPress sites by using Bedrock to give us a modern stack, WP-CLI to interface with WordPress through the command line or even create scripts to run operations, and ways to deploy WordPress that are easier and more stable than FTP. We will also exmplore a myriad of workflow tools to make your WordPress development more stress-free.

What's hot

DOES SFO 2016 San Francisco - Julia Wester - Predictability: No Magic Required

Gene Kim

Getting Fit(ness Criteria)

Matthew Philip

Embracing the Consumerization of IT in Your Company

Atlassian

To Estimate or Not to Estimate, Is that the Question? (2017 Better Software C...

Matthew Philip

2017 Music City Agile Conference: NoEstimates Workshop

Matthew Philip

The Service-Delivery Review: The Missing Agile Feedback Loop [2017 Lean Kanba...

Matthew Philip

How to use New Technology to become more efficient

Andy Carruthers

Forecasting with Less Effort and More Accuracy (Agile Camp NY 2018)

Matthew Philip

Building and Supporting Billion Dollar Ships with JIRA - Greg Warner

Atlassian

How Atlassian Support & Development Team Up to Release Software

Atlassian

From Zero to Hero, how to become a Master of Puppets - Nick Cunningham

Atlassian

Preparing Agile for Scale - Van Dusen

Atlassian

Portfolio kanban (St. Louis Agile Product Ownership Meetup)

Matthew Philip

The Service-Delivery Review: The Missing Agile Feedback Loop [Lean Kanban Nor...

Matthew Philip

Enterprise Workflows When You Aren't Enterprise

Chris Tankersley

Introducing Agile to the EnterpriseGibraltar Software

I have an app idea, now what (ascendle) (ProductCamp Boston 2016)

ProductCamp Boston

From Go to Whoa: How to Make a Difference with JIRA Service Desk

Atlassian

The Service Delivery Review: The Missing Agile Feedback Loop

Matthew Philip

Start Up Austin 2017: Startup Recruiting on a BudgetAmazon Web Services

What's hot (20)

DOES SFO 2016 San Francisco - Julia Wester - Predictability: No Magic Required

Getting Fit(ness Criteria)

Embracing the Consumerization of IT in Your Company

To Estimate or Not to Estimate, Is that the Question? (2017 Better Software C...

2017 Music City Agile Conference: NoEstimates Workshop

The Service-Delivery Review: The Missing Agile Feedback Loop [2017 Lean Kanba...

How to use New Technology to become more efficient

Forecasting with Less Effort and More Accuracy (Agile Camp NY 2018)

Building and Supporting Billion Dollar Ships with JIRA - Greg Warner

How Atlassian Support & Development Team Up to Release Software

From Zero to Hero, how to become a Master of Puppets - Nick Cunningham

Preparing Agile for Scale - Van Dusen

Portfolio kanban (St. Louis Agile Product Ownership Meetup)

The Service-Delivery Review: The Missing Agile Feedback Loop [Lean Kanban Nor...

Enterprise Workflows When You Aren't Enterprise

Introducing Agile to the Enterprise

I have an app idea, now what (ascendle) (ProductCamp Boston 2016)

From Go to Whoa: How to Make a Difference with JIRA Service Desk

The Service Delivery Review: The Missing Agile Feedback Loop

Start Up Austin 2017: Startup Recruiting on a Budget

Similar to Selling DevOps To Non-Technical Management

Voice is the New Keyboard - Voice Interfaces in 2018 and Beyond

Keanan Koppenhaver

Advanced WordPress Tooling

Keanan Koppenhaver

Contributing to open source as a non developer - #wclax

Keanan Koppenhaver

Open source software is taking the world by storm and by now, most of us use at least one open source tool every day. However, joining that community of people who use and contribute to open source tools can seem daunting. It doesn’t have to be! In this talk, we’ll dive into what open source software really is, how tools like Github make collaborating on software easy, and walk through an example of how you can contribute to the tools you use every day, without writing a line of code!

Stayin' Alive! Feature Disco Your Way to PI Planning

Em Campbell-Pretty

Contributing to WordPress - #WCNYC

Keanan Koppenhaver

One of the greatest benefits of using WordPress is that it’s open source and is constantly being improved by the community. However, few people know exactly what that process looks like. When you identify a bug in WordPress, where does that information need to be reported? Who fixes it? And how does it eventually get sent out to 25% of the web in the next WordPress Core release? In this talk, we’ll look at the progression of a bug ticket from beginning to end and see how the software we use every day is continually improved.

Encouraging Agile DisciplinePatchSpace Ltd

David Anderson, Enterprise Service Planning – Масштабирование преимуществ Kanban

ScrumTrek

Планирование услуг предприятия (EnterpriseServicesPlanning или ESP) – это новая сфера менеджмента для бизнеса, предоставляющего профессиональные услуги. Ваш бизнес – это экосистема сложных взаимозависимых сервисов. В быстро движущемся, и быстро меняющемся XXI веке новая стратегия для выживания – это организация бизнеса, который постоянно подстраивается под цель, путём создания возможности в компании эволюционно меняться и адаптироваться. ESP обеспечивает эту новую стратегию с помощью эволюции вашей сети взаимосвязанных услуг и одновременно адаптации их под цель. Практики ESP помогут вам с вашими проблемами в управлении портфелями проектов: расписание и последовательность работ, прогнозирование дат поставки и ожидаемых результатов, утилизация ресурсов, управление зависимостями, понимание и управление рисками, уверенность в возможности быстро реагировать на новые обстоятельства и события

Enterprise Services Planning - Scaling the Benefits of Kanban

David Anderson

Similar to Selling DevOps To Non-Technical Management (8)

Voice is the New Keyboard - Voice Interfaces in 2018 and Beyond

Advanced WordPress Tooling

Contributing to open source as a non developer - #wclax

Stayin' Alive! Feature Disco Your Way to PI Planning

Contributing to WordPress - #WCNYC

Encouraging Agile Discipline

David Anderson, Enterprise Service Planning – Масштабирование преимуществ Kanban

Enterprise Services Planning - Scaling the Benefits of Kanban

More from Keanan Koppenhaver

The WP REST API as the Foundation of the Open Web

Keanan Koppenhaver

Debugging Tips and Tricks

Keanan Koppenhaver

Everyone’s code has bugs. Luckily there are almost as many tools to help squash bugs as there are bugs to be squashed. In this talk, Keanan Koppenhaver will take a detailed look at how to debug and fix some common issues associated with building websites. We’ll explore how Chrome’s Developer Tools can help us pinpoint front end bugs. Then, we’ll take a look at how to parse through error logs and use your code editor to track down errors even when it's not apparent where they exist. With all these tools in your toolbox, you can ensure that your code is in the best possible shape and ready to ship!

Building a WordPress plugin

Keanan Koppenhaver

Ever wanted to build your own WordPress plugin from scratch? Here's your chance. We'll look at what a WordPress plugin is, how a simple plugin is constructed, and then we'll jump right into building our own. Bring your laptop and code with us or follow along as we go and learn some of the tools WordPress already has in place to allow you to extend core functionality and get your plugin in the repository.

WordPress Debugging Tips and Tricks

Keanan Koppenhaver

WordPress Debugging Tips and Tricks

Keanan Koppenhaver

Everyone’s code has bugs. Luckily there are almost as many tools to help squash bugs as there are bugs to be squashed. In this talk, we’ll take a detailed look at how to debug and fix some common issues associated with WordPress sites. We’ll explore how Chrome’s Developer Tools can help us pinpoint front end bugs. Then, we’ll take a look under the hood with the Query Monitor plugin and see what’s going on behind the scenes with your WordPress site, including database queries, included template files, and more. With all these tools in your toolbox, you can ensure that your code is in the best possible shape and ready to ship!

Your WordPress Site Has Been Hacked: What Now?

Keanan Koppenhaver

You find some blog posts on your site that you didn’t publish. Or you get an email from your host telling you your site is sending out spam email. Or maybe you were just browsing your site and you found a file that doesn’t look quite right. In this talk, we’ll cover everything from the basic steps to take (changing passwords, locking down your theme, and enforcing proper file permissions) to finding the affected portions of your site (checking core, theme, and plugin files against WP.org versions) and removing the malicious code. We’ll also touch on general security practices that can prevent breaches in the future. Keanan Koppenhaver is a Digital Product Developer and Consulting Engineer with doejo, a WordPress VIP Partner Agency. While at doejo, he has worked on baking WordPress into the publishing workflow of one of the largest investment news publications in the United States, a WordPress-backed real estate investment portal, and many other projects large and small. He is passionate about mentoring other developers as well as teaching people that WordPress can be more than just a blogging platform. Keanan writes about all these topics and more at http://levelupwp.net.

Enterprise-Scale WordPress

Keanan Koppenhaver

WordPress now powers over 25% of sites on the web including big names such as Time, CNN, TechCrunch and more. What changes about a WordPress site when it needs to function on such a large scale? Keanan Koppenhaver will show us how WordPress can be tweaked to serve content to millions of visitors per month, how to keep code modular using custom-built plugins, special considerations for enterprise-sized sites and more! If you've ever wondered what goes into creating and maintaining a high-traffic WordPress site, this will be one you won't want to miss. Keanan Koppenhaver is a Digital Product Developer and Consulting Engineer with doejo, a WordPress VIP Partner Agency. While at doejo, he has worked on baking WordPress into the publishing workflow of one of the largest investment news publications in the United States, a WordPress-backed real estate investment portal, and many other projects large and small. He is passionate about mentoring other developers as well as teaching people that WordPress can be more than just a blogging platform. Keanan writes about all these topics and more at http://levelupwp.net.

WP REST API - Adding Your Own Endpoint

Keanan Koppenhaver

routrr

Keanan Koppenhaver

More from Keanan Koppenhaver (9)

The WP REST API as the Foundation of the Open Web

Debugging Tips and Tricks

Building a WordPress plugin

WordPress Debugging Tips and Tricks

Your WordPress Site Has Been Hacked: What Now?

Enterprise-Scale WordPress

WP REST API - Adding Your Own Endpoint

routrr

Recently uploaded

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...

Product School

IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx

Abida Shariff

GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...

James Anderson

Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management. The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM). Speakers: Bob Boule Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle. Gopinath Rebala Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.

Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...

Jeffrey Haguewood

Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows. We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases. This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams. Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.

Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024

Tobias Schneck

As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other? Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.

Designing Great Products: The Power of Design and Leadership by Chief Designe...

Product School

Epistemic Interaction - tuning interfaces to provide information for AI support

Alan Dix

Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024 https://alandix.com/academic/papers/synergy2024-epistemic/ As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.

FIDO Alliance Osaka Seminar: Overview.pdf

FIDO Alliance

To Graph or Not to Graph Knowledge Graph Architectures and LLMs

Paul Groth

Knowledge engineering: from people to machines and back

Elena Simperl

From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...

Product School

Search and Society: Reimagining Information Access for Radical Futures

Bhaskar Mitra

The field of Information retrieval (IR) is currently undergoing a transformative shift, at least partly due to the emerging applications of generative AI to information access. In this talk, we will deliberate on the sociotechnical implications of generative AI for information access. We will argue that there is both a critical necessity and an exciting opportunity for the IR community to re-center our research agendas on societal needs while dismantling the artificial separation between the work on fairness, accountability, transparency, and ethics in IR and the rest of IR research. Instead of adopting a reactionary strategy of trying to mitigate potential social harms from emerging technologies, the community should aim to proactively set the research agenda for the kinds of systems we should build inspired by diverse explicitly stated sociotechnical imaginaries. The sociotechnical imaginaries that underpin the design and development of information access technologies needs to be explicitly articulated, and we need to develop theories of change in context of these diverse perspectives. Our guiding future imaginaries must be informed by other academic fields, such as democratic theory and critical theory, and should be co-developed with social science scholars, legal scholars, civil rights and social justice activists, and artists, among others.

Neuro-symbolic is not enough, we need neuro-*semantic*

Frank van Harmelen

Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”. All of this illustrated with link prediction over knowledge graphs, but the argument is general.

FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf

FIDO Alliance

Connector Corner: Automate dynamic content and events by pushing a button

DianaGray10

Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to: Create a campaign using Mailchimp with merge tags/fields Send an interactive Slack channel message (using buttons) Have the message received by managers and peers along with a test email for review But there’s more: In a second workflow supporting the same use case, you’ll see: Your campaign sent to target colleagues for approval If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team But—if the “Reject” button is pushed, colleagues will be alerted via Slack message Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors. And... Speakers: Akshay Agnihotri, Product Manager Charlie Greenberg, Host

AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...

Product School

GraphRAG is All You need? LLM & Knowledge Graph

Guy Korland

Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs. 1. Unifying Large Language Models and Knowledge Graphs: A Roadmap. https://arxiv.org/abs/2306.08302 2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs: https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/

JMeter webinar - integration with InfluxDB and Grafana

RTTS

Watch this recorded webinar about real-time monitoring of application performance. See how to integrate Apache JMeter, the open-source leader in performance testing, with InfluxDB, the open-source time-series database, and Grafana, the open-source analytics and visualization application. In this webinar, we will review the benefits of leveraging InfluxDB and Grafana when executing load tests and demonstrate how these tools are used to visualize performance metrics. Length: 30 minutes Session Overview ------------------------------------------- During this webinar, we will cover the following topics while demonstrating the integrations of JMeter, InfluxDB and Grafana: - What out-of-the-box solutions are available for real-time monitoring JMeter tests? - What are the benefits of integrating InfluxDB and Grafana into the load testing stack? - Which features are provided by Grafana? - Demonstration of InfluxDB and Grafana using a practice web application To view the webinar recording, go to: https://www.rttsweb.com/jmeter-integration-webinar

Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...

UiPathCommunity

💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™: See how to accelerate model training and optimize model performance with active learning Learn about the latest enhancements to out-of-the-box document processing – with little to no training required Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath. Speakers: 👨‍🏫 Andras Palfi, Senior Product Manager, UiPath 👩‍🏫 Lenka Dulovicova, Product Program Manager, UiPath

How world-class product teams are winning in the AI era by CEO and Founder, P...

Product School

Recently uploaded (20)

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...

IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx

GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using Deplo...

Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...

Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024

Designing Great Products: The Power of Design and Leadership by Chief Designe...

Epistemic Interaction - tuning interfaces to provide information for AI support

FIDO Alliance Osaka Seminar: Overview.pdf

To Graph or Not to Graph Knowledge Graph Architectures and LLMs

Knowledge engineering: from people to machines and back

From Siloed Products to Connected Ecosystem: Building a Sustainable and Scala...

Search and Society: Reimagining Information Access for Radical Futures

Neuro-symbolic is not enough, we need neuro-*semantic*

FIDO Alliance Osaka Seminar: Passkeys and the Road Ahead.pdf

Connector Corner: Automate dynamic content and events by pushing a button

AI for Every Business: Unlocking Your Product's Universal Potential by VP of ...

GraphRAG is All You need? LLM & Knowledge Graph

JMeter webinar - integration with InfluxDB and Grafana

Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...

How world-class product teams are winning in the AI era by CEO and Founder, P...

Selling DevOps To Non-Technical Management

1. Selling devops to non-technicalmanagement Keanan Koppenhaver CTO, Alpha Particle keanan@alphaparticle.com AlphaParticle @kkoppenhaver

2. @kkoppenhaver keanan@alphaparticle.com alphaparticle.com/dddsm

3. Devops before I knewwhat devopswas keanan@alphaparticle.com AlphaParticle @kkoppenhaver

4. keanan@alphaparticle.com AlphaParticle @kkoppenhaver Where Our storybegins Large LegacyOrganization Large .NETCodebaseand DevTeam OPs team separated from DEVteam (potentiallyacross company borders) Rigidworkflow, jiraallthe things Fridaydeploys, every~2wks - 1 month

5. keanan@alphaparticle.com AlphaParticle @kkoppenhaver

6. keanan@alphaparticle.com AlphaParticle @kkoppenhaver

7. “Whatgotyou herewon’t getyou there” keanan@alphaparticle.com AlphaParticle @kkoppenhaver Ifwe onlyget 6-12 deploys,we won’tmake it

8. Howare we going to do this? keanan@alphaparticle.com AlphaParticle @kkoppenhaver

9. Answer: Small ProjectFirst keanan@alphaparticle.com AlphaParticle @kkoppenhaver

10. keanan@alphaparticle.com AlphaParticle @kkoppenhaver Smallproject First Assembledateam: Editorial, Dev, Ops, ProjectManagersand US Wewere going to do everything “the rightway” Solidified our processand showeda“quickwin” Gave credence to ourapproach for the bigger project

11. So…whatwas the process? keanan@alphaparticle.com AlphaParticle @kkoppenhaver

12. keanan@alphaparticle.com AlphaParticle @kkoppenhaver

13. Four Pillars of Devops keanan@alphaparticle.com AlphaParticle @kkoppenhaver

14. keanan@alphaparticle.com AlphaParticle @kkoppenhaver Four Pillars of Devops Collaboration Affinity Tools Scaling

15. keanan@alphaparticle.com AlphaParticle @kkoppenhaver Collaboration Slack(notwellreceived) Standups EditorialRepatdevmeetings, Ops repatdev meetings, PM Repatdevmeetings

16. keanan@alphaparticle.com AlphaParticle @kkoppenhaver Affinity Differentcompanies ≠ DifferentGoals Ops Teamand DevTeamand USallhad differentstrengths Let people do thejob theyare goodat

17. keanan@alphaparticle.com AlphaParticle @kkoppenhaver Tools TFS -> GIT(Protip: DOn’toverwritework) Jenkins Ansible for in-house services (shoutoutops team) More meetings (?!?) CloudCraft

18. keanan@alphaparticle.com AlphaParticle @kkoppenhaver

19. keanan@alphaparticle.com AlphaParticle @kkoppenhaver

20. keanan@alphaparticle.com AlphaParticle @kkoppenhaver Scale We knewthe process worked, nowjustbring in more people More people = More convincing (Butwe had proof now) More people = More .net developerswho didn’t know the “newway” More people = More QA

21. Finally: Demo day keanan@alphaparticle.com AlphaParticle @kkoppenhaver

22. “you’ve shown us things our developers saidwere impossible” - Editorwho didn’tbelieve in us andallthis “Newness” keanan@alphaparticle.com AlphaParticle @kkoppenhaver

23. keanan@alphaparticle.com AlphaParticle @kkoppenhaver

24. keanan@alphaparticle.com AlphaParticle @kkoppenhaver

25. Questions? @kkoppenhaver keanan@alphaparticle.com https://alphaparticle.com/dddsm

Selling DevOps To Non-Technical Management

Recommended

Recommended

More Related Content

What's hot

What's hot (20)

Similar to Selling DevOps To Non-Technical Management

Similar to Selling DevOps To Non-Technical Management (8)

More from Keanan Koppenhaver

More from Keanan Koppenhaver (9)

Recently uploaded

Recently uploaded (20)

Selling DevOps To Non-Technical Management