Describe the tools and technology used to support IT project management. What are the characteristics of future tools? Solution Project management is defined as the application of a collection of tools and techniques which are used to direct the use of the resources toward the accomplishment of a unique, complex, one- time task.This task has boundries that needs to be taken care of such as the project must be completed within time limit, cost, and quality constraints. Each task requires a particular mix of these tools and techniques structured to fit the task environment and life cycle of the task. The project management techniques related to the project initiation phase include: [16].