DEMENTIA CARE 
ALZHEIMER’S DISEASE SEMINAR 
FOR PROFESSIONAL CAREGIVERS 
OCTOBER 29, 2014 
St. Patrick’s Manor 
863 Central Street 
Framingham, MA 01701 
(508) 879-8000 
“The Difference is 
Love”sm 
2 
0 
1 
4 
PROVIDER 
TRAINING 
NON-PROFIT ORG. 
U.S. POSTAGE 
PERMIT NO. 359 
FRAMINGHAM, MA 
PAID 
St. Patrick’s Manor 
863 Central Street 
Framingham, MA 01701 
Lourdes Center 
The Lourdes Center for Memory Care reflects our 
many years of experience caring for individuals 
with memory impairment. Our state-of-the art 
center offers individualized therapeutic programs, 
meaningful activities and the loving environment and 
hospitality at the heart of our mission. 
The Lourdes Center is designed to enhance the 
residents’ strengths and to maximize functioning. 
Our guiding principle is “resident-centered” care 
that fosters a home-like environment, and brings 
joy, and purpose to each day. Our interdisciplinary 
team works with each resident’s family to develop an 
individualized plan for their loved one .All members 
of our team receive specialized training in working 
with individuals with memory loss, so they can be 
creative and adapt their services to a resident’s life 
history, abilities and needs. 
The facility itself is resident-centered, allowing for 
optimal freedom of movement and functioning. 
Each private room and bath has distinct has distinct 
color contrasts to aid in differentiating objects. The 
corridors have varied color schemes to designate 
different “neighborhood” areas as well. The enclosed 
courtyard is specially designed to appeal to each of 
the senses. This secured space features a fountain, 
edible flowers and plants, a walking path for greater 
mobility, and seating for residents and their families. 
DIRECTIONS TO ST. PATRICK’S MANOR 
From the West: 
Mass Pike East to Exit 12 (Framingham Route 9). 
Take Route 9 East through three traffic lights. Turn left at 
the fourth traffic light onto Prospect Street. At the end of 
Prospect Street, turn left onto Central Street. St. Patrick’s 
Manor is on the right. 
From the East: 
Take the Mass Pike West to Exit 13 (Framingham 
Route 30). Take Route 30 West to Route 9 West. Turn 
right at the first traffic light onto Prospect Street. At the end 
of Prospect Street, turn left onto Central Street. St. Patrick’s 
Manor is on the right.
DEMENTIA CARE 
PROVIDER TRAINING 
October 29, 2014 
St. Patrick’s Manor 
Framingham, MA 
PROGRAM OUTLINE 
8:00 am 
Registration/Continental Breakfast 
8:15 am 
Welcome and Introduction of Speakers 
8:30 am - 9:30 am 
“Understanding Alzheimer/Dementia 
as a disease Process” 
The learner will define dementia care needs that 
are attributed to memory difficulties, and identify 
treatment options. 
Presenter Claire Henry, M.Ed.,CDP 
9:30 am - 9:45 am 
Break/Exhibit Display 
9:45 am - 10:45 am 
“Understanding Person Centered Care 
in today’s healthcare environment” 
The learner will have a better understanding of 
individualized treatment plans by incorporating 
validation therapy techniques in to the care of the 
dementia client. 
Presenter Claire Henry, M.Ed.CDP 
11:00 am - 12:00 pm 
“Communication Techniques and Dementia” 
The learner will understand how non-verbal 
communication impacts how the caregiver is going 
to communicate to the person with dementia. 
Case studies will be presented, with hands-on 
role playing to understand best practices with the 
dementia client. 
Presenter Claire Henry, M.Ed.,CDP 
12:00 pm -1:00 pm 
PMLunch/Exhibit Display 
1:00 pm - 1:30 pm 
“Understanding abuse with the 
dementia resident” 
In this session the learner will be able to identify 
abuse within the dementia population, in addition 
to identifying the different types of abuse and 
reporting procedures. 
Presenter Joan Murphy,LICSW 
1:30 pm - 2:30 pm 
“Activities of Daily Living Skills and Dementia” 
The learner will be able to identify best practices 
when approaching Activities of Daily Living skills 
and dementia. This session will present techniques 
and approaches to bathing, non-verbal cues in 
toileting, and cueing techniques with dressing 
and grooming. 
Presenter Claire Henry, M.Ed, CDP 
2:30 pm - 2:45 pm 
Break/Exhibit Display 
2:45 pm - 3:15 pm 
“Enhanced Dining Experience” 
The learner will identify intervention techniques 
for eating and nutrition for the dementia resident, 
in addition to creating dining environment that 
promotes social engagement. 
Presenter Claire Henry,M.Ed.,CDP 
3:15 pm - 4:00 pm 
“The Language of Behaviors” 
“The learner will be able to identify dementia 
behavior triggers and redirection strategies, and best 
practices with non-pharmocological interventions 
Presenter: Claire Henry, M. Ed., CDP 
4:00 pm - 4:45 pm 
“Activity Driven Care” 
The learner will have a better understanding of the 
role activities in dementia care, gearing the program 
towards “meaningful engagement within the 
dementia care environment. 
Presenter Anne J. Eagan, ACC 
FACULTY 
Claire Henry, M.Ed.,CDP, Masters level clinician and 
Certified Dementia Practitioner. Ms. Henry is the Lourdes 
Center Director whose aim is to use this state-of-the-art 
unit to enhance the quality of life of those individuals 
with Alzheimer’s and other related behavioral diseases. 
Ms. Henry has been directly involved in developing and 
opening other Alzheimer’s units in Massachusetts for the 
past 16 years. Her qualifications and skills were sought to 
bring the Lourdes Center to it’s new phase. Ms. Henry’s 
responsibilities include managing and coordination of all 
staff within the Alzheimer’s units; evaluating clinical service 
functions to provide optimum care for each individual 
resident within the Lourdes Center. Her emphasis has 
been on developing partnerships with families and then 
creating tailored resident care profiles which promotes 
optimum care for each resident. Ms. Henry participates in 
weekly rounds with physicians, weekly behavioral rounds, 
has designed and implemented center training programs, 
evaluates potential residents with other team members and 
co-facilitates monthly Alzheimer Support Group meeting. 
Joan Murphy LICSW, Llcensed Independent Clinical Social 
Worker who is Director of Social Services at St. Patrick’s 
Manor. Her focus of care encompasses interdisciplinary 
team approach and person centered care model with 
unique approach to residents and their families. Ms. 
Murphy is a strong advocate for the aging population, 
her philosophy of care promotes “active listening” and 
monitoring for behavioral symptoms in order to provide 
the most individualized treatment plans. Well known 
to team members for providing educational series staff 
members. Ms. Murphy is well known for educational 
classes on “Caregiver Stress” for both staff and family 
members; in addition to co-facilitating the Alzheimer’s 
Support Group at St. Patrick’s Manor, she remains actively 
involved in workshops and seminars about dementia 
care to ensure that the most current research approaches 
to care and caregiving are incorporated into her practice. 
Anne J. Eagan, ACC Director of Activities at St. Patrick’s 
Manor for over 30 years. Anne is well known in the Activity 
services field, particularily with her work in implementing 
multidimensional, meaningful activity programs. As 
Committee Chairperson for National Association of 
Activity Professionals and speaker for the Massachusetts 
Association of Activity Professionals has enabled her to 
develop seminars and conferences. Anne has received 
numerous awards and honors in her field most notably “in 
her work “People who make a Difference” and President’s 
Award of Excellence. 
MAIL IN REGISTRATION PREFERRED 
SEATING LIMITED TO 150 
This form may be duplicated for additional registrations. 
Name:________________________________________________________________ Prof. License # for CEUS:____________________________________ 
Professional Title:_______________________________________________________ Organization:_____________________________________________ 
Address:______________________________________________________________ Daytime Phone #:_ ________________________________________ 
City, State, Zip:_________________________________________________________ 
$35 for certified nursing assistants 
Program Fee: $75 per person 
Program fee includes Professional CEU’s, lunch & parking. 
Return registration form and make check payable to: 
St. Patrick’s Manor 
863 Central Street 
Framingham, MA 01701 
Attn, Claire Henry, M.Ed,CDP, Lourdes Center Director 
(508) 879-8000 
Fax: (508) 626-1604 
DEMENTIA CARE PROVIDER TRAINING 
Applications have been made for Continuing Education Credits for RNs, 
LPNs, Certified Nursing Assistants, Social Workers, Activity Professionals 
Nursing Home Administrators, Dieticians, and Pastoral Care 
Professionals, ASHA Certification Maintenance for Speech Therapist.

Dementia provider training october

  • 1.
    DEMENTIA CARE ALZHEIMER’SDISEASE SEMINAR FOR PROFESSIONAL CAREGIVERS OCTOBER 29, 2014 St. Patrick’s Manor 863 Central Street Framingham, MA 01701 (508) 879-8000 “The Difference is Love”sm 2 0 1 4 PROVIDER TRAINING NON-PROFIT ORG. U.S. POSTAGE PERMIT NO. 359 FRAMINGHAM, MA PAID St. Patrick’s Manor 863 Central Street Framingham, MA 01701 Lourdes Center The Lourdes Center for Memory Care reflects our many years of experience caring for individuals with memory impairment. Our state-of-the art center offers individualized therapeutic programs, meaningful activities and the loving environment and hospitality at the heart of our mission. The Lourdes Center is designed to enhance the residents’ strengths and to maximize functioning. Our guiding principle is “resident-centered” care that fosters a home-like environment, and brings joy, and purpose to each day. Our interdisciplinary team works with each resident’s family to develop an individualized plan for their loved one .All members of our team receive specialized training in working with individuals with memory loss, so they can be creative and adapt their services to a resident’s life history, abilities and needs. The facility itself is resident-centered, allowing for optimal freedom of movement and functioning. Each private room and bath has distinct has distinct color contrasts to aid in differentiating objects. The corridors have varied color schemes to designate different “neighborhood” areas as well. The enclosed courtyard is specially designed to appeal to each of the senses. This secured space features a fountain, edible flowers and plants, a walking path for greater mobility, and seating for residents and their families. DIRECTIONS TO ST. PATRICK’S MANOR From the West: Mass Pike East to Exit 12 (Framingham Route 9). Take Route 9 East through three traffic lights. Turn left at the fourth traffic light onto Prospect Street. At the end of Prospect Street, turn left onto Central Street. St. Patrick’s Manor is on the right. From the East: Take the Mass Pike West to Exit 13 (Framingham Route 30). Take Route 30 West to Route 9 West. Turn right at the first traffic light onto Prospect Street. At the end of Prospect Street, turn left onto Central Street. St. Patrick’s Manor is on the right.
  • 2.
    DEMENTIA CARE PROVIDERTRAINING October 29, 2014 St. Patrick’s Manor Framingham, MA PROGRAM OUTLINE 8:00 am Registration/Continental Breakfast 8:15 am Welcome and Introduction of Speakers 8:30 am - 9:30 am “Understanding Alzheimer/Dementia as a disease Process” The learner will define dementia care needs that are attributed to memory difficulties, and identify treatment options. Presenter Claire Henry, M.Ed.,CDP 9:30 am - 9:45 am Break/Exhibit Display 9:45 am - 10:45 am “Understanding Person Centered Care in today’s healthcare environment” The learner will have a better understanding of individualized treatment plans by incorporating validation therapy techniques in to the care of the dementia client. Presenter Claire Henry, M.Ed.CDP 11:00 am - 12:00 pm “Communication Techniques and Dementia” The learner will understand how non-verbal communication impacts how the caregiver is going to communicate to the person with dementia. Case studies will be presented, with hands-on role playing to understand best practices with the dementia client. Presenter Claire Henry, M.Ed.,CDP 12:00 pm -1:00 pm PMLunch/Exhibit Display 1:00 pm - 1:30 pm “Understanding abuse with the dementia resident” In this session the learner will be able to identify abuse within the dementia population, in addition to identifying the different types of abuse and reporting procedures. Presenter Joan Murphy,LICSW 1:30 pm - 2:30 pm “Activities of Daily Living Skills and Dementia” The learner will be able to identify best practices when approaching Activities of Daily Living skills and dementia. This session will present techniques and approaches to bathing, non-verbal cues in toileting, and cueing techniques with dressing and grooming. Presenter Claire Henry, M.Ed, CDP 2:30 pm - 2:45 pm Break/Exhibit Display 2:45 pm - 3:15 pm “Enhanced Dining Experience” The learner will identify intervention techniques for eating and nutrition for the dementia resident, in addition to creating dining environment that promotes social engagement. Presenter Claire Henry,M.Ed.,CDP 3:15 pm - 4:00 pm “The Language of Behaviors” “The learner will be able to identify dementia behavior triggers and redirection strategies, and best practices with non-pharmocological interventions Presenter: Claire Henry, M. Ed., CDP 4:00 pm - 4:45 pm “Activity Driven Care” The learner will have a better understanding of the role activities in dementia care, gearing the program towards “meaningful engagement within the dementia care environment. Presenter Anne J. Eagan, ACC FACULTY Claire Henry, M.Ed.,CDP, Masters level clinician and Certified Dementia Practitioner. Ms. Henry is the Lourdes Center Director whose aim is to use this state-of-the-art unit to enhance the quality of life of those individuals with Alzheimer’s and other related behavioral diseases. Ms. Henry has been directly involved in developing and opening other Alzheimer’s units in Massachusetts for the past 16 years. Her qualifications and skills were sought to bring the Lourdes Center to it’s new phase. Ms. Henry’s responsibilities include managing and coordination of all staff within the Alzheimer’s units; evaluating clinical service functions to provide optimum care for each individual resident within the Lourdes Center. Her emphasis has been on developing partnerships with families and then creating tailored resident care profiles which promotes optimum care for each resident. Ms. Henry participates in weekly rounds with physicians, weekly behavioral rounds, has designed and implemented center training programs, evaluates potential residents with other team members and co-facilitates monthly Alzheimer Support Group meeting. Joan Murphy LICSW, Llcensed Independent Clinical Social Worker who is Director of Social Services at St. Patrick’s Manor. Her focus of care encompasses interdisciplinary team approach and person centered care model with unique approach to residents and their families. Ms. Murphy is a strong advocate for the aging population, her philosophy of care promotes “active listening” and monitoring for behavioral symptoms in order to provide the most individualized treatment plans. Well known to team members for providing educational series staff members. Ms. Murphy is well known for educational classes on “Caregiver Stress” for both staff and family members; in addition to co-facilitating the Alzheimer’s Support Group at St. Patrick’s Manor, she remains actively involved in workshops and seminars about dementia care to ensure that the most current research approaches to care and caregiving are incorporated into her practice. Anne J. Eagan, ACC Director of Activities at St. Patrick’s Manor for over 30 years. Anne is well known in the Activity services field, particularily with her work in implementing multidimensional, meaningful activity programs. As Committee Chairperson for National Association of Activity Professionals and speaker for the Massachusetts Association of Activity Professionals has enabled her to develop seminars and conferences. Anne has received numerous awards and honors in her field most notably “in her work “People who make a Difference” and President’s Award of Excellence. MAIL IN REGISTRATION PREFERRED SEATING LIMITED TO 150 This form may be duplicated for additional registrations. Name:________________________________________________________________ Prof. License # for CEUS:____________________________________ Professional Title:_______________________________________________________ Organization:_____________________________________________ Address:______________________________________________________________ Daytime Phone #:_ ________________________________________ City, State, Zip:_________________________________________________________ $35 for certified nursing assistants Program Fee: $75 per person Program fee includes Professional CEU’s, lunch & parking. Return registration form and make check payable to: St. Patrick’s Manor 863 Central Street Framingham, MA 01701 Attn, Claire Henry, M.Ed,CDP, Lourdes Center Director (508) 879-8000 Fax: (508) 626-1604 DEMENTIA CARE PROVIDER TRAINING Applications have been made for Continuing Education Credits for RNs, LPNs, Certified Nursing Assistants, Social Workers, Activity Professionals Nursing Home Administrators, Dieticians, and Pastoral Care Professionals, ASHA Certification Maintenance for Speech Therapist.