Claire M. Henry is an experienced healthcare educator and practitioner specializing in dementia care. She has over 20 years of experience managing memory care units and developing training programs. Currently, she owns Caring Resources, a dementia care consulting business, and is the Director of the Lourdes Memory Center.

1. Claire M. Henry, M.Ed., C.D.P.
151A Railroad Avenue
Norwood, MA 02062
caringresources@yahoo.com
linkedin.com/in/caringresources
781-540-1526
Career Summary
Accomplished healthcare educator and practitioner with demonstrated ability to teach,
motivate and direct caregivers, clinicians and students, while maintaining high interest
and achievement. Articulate communicator who effectively interacts with diverse
populations of healthcare professionals at a variety of academic levels.
Professional Experience
Lourdes Center Director 2014-Present
Lourdes Memory Center Director whose aim is to enhance the quality of life for those
individuals with Alzheimer’s and other related behavioral diseases. Responsibilities
include management and coordination of all staff within the memory care unit; evaluating
clinical service functions to provide optimum care for each resident within the Lourdes
Center. Emphasis has been on developing partnerships with families and creating tailored
resident care profiles which promotes optimum care for each resident. Participates in
weekly rounds with physicians, weekly behavioral rounds, has designed and implemented
dementia training programs, facility based and community training initiatives, co-leads
monthly Alzheimer Support group meeting.
Meadow View Care and Rehabilitation Center 2011-2014
Alzheimer Program Director. Works collaboratively with the Director of Nursing and
Regional Team to oversee and supervise all aspects of care/programming for the
dementia resident. Plans, directs, manages and coordinates dementia care and staff
activities on Alzheimer’s Special Care Unit, maintains standards of patient care.
Communicates to medical staff, nursing department, administration and other disciplines
in matters related to dementia care.
Caring Resources 2003 to present
Dementia Care Consultant/Owner. Provide cost-effective approach to dementia care by
identifying additional resources, recommending environmental accommodations, training
caregivers, and family members to provide specialized dementia care. Ability to provide
comprehensive individualized care plan for clients.
Newton Health Care Center, Newton, MA 2006-2010
Alzheimer’s Program Director. Developed, coordinated and implemented programs and
services for residents with cognitive impairments. Other responsibilities included

2. interviews and assessments, coordination of pre-admission screen and discharge process,
and behavior plan design and implementation. Served as community and marketing
liaison providing community education and marketing services to physicians, hospital
discharge planners and community agencies. Directed facility’s monthly CEU program.
Briarwood Healthcare, Needham, MA 2005-2006
Alzheimer’s Program Director. Recruited back to facility by private owner.
Responsibilities included census building, marketing, environmental and program design
related to the rededication of the Alzheimer’s Unit.
Claire M. Henry, M.Ed., C.D.P.
Page Two
Quincy College, Quincy, MA 2004-2006
Instructor. Taught Health Promotion, Human Growth and Development, and Human
Behavior. Designed and implemented curriculum, syllabi, and class structure to meet
individual student needs .Ability to work collaboratively with other faculty within the
college to ensure key concepts are addressed. Promoted the development and effective
use of skills in areas such as critical and analytical thinking, evaluation, and problem
solving. The ability to provide the student with timely feedback on academic progress.
Briarwood Healthcare, Needham, MA 1997-2002
Alzheimer’s Program Director. Responsible for start-up of forty bed secure dementia
unit. Designed and implemented programs and services. Hired and trained staff.
Developed quality standards to provide consistently high quality specialized care.
Education
Framingham State University, Framingham, MA
Post-Masters course work, 2003
Cambridge College, Cambridge, MA
M.Ed., Counseling Psychology, 1989
Georgian Court University, Lakewood, NJ
B.A., Art Therapy and Psychology, 1983
MAMHCA Massachusetts State Licensure Examination September 2013
Certifications
MaMHCA License Prep May 2010 Bridgewater State University.
National Council of Certified Dementia Practitioners, (2008-present) Certified
Dementia Practitioner.
Alzheimer’s Association, Massachusetts Chapter, (2004-2007) Certified Trainer.
JACHO, (2004), Overview of Pain Management Standards and Guidelines.
AMA, PRA, 25.0 hrs. Category 1 (2003) Pain and Symptom Management in End of Life
Care.

3. Harvard Medical School, Department of Continuing Education, (2003), Dementia
Comprehensive Update.
Organizations
Alzheimer’s Association Massachusetts Chapter
2014 Greater Boston Walk to End Alzheimer’s Sponsorship Committee Member
Team leader Neponset Valley Walk, raised seven thousand plus in donations for the Walk
to End Alzheimer’s.
United Way of Tri-County
Volunteer counselor confidential mental health and emotional support call line that
assists individuals and families through stressful times in their lives helping the
despondent and those who may be suicidal. Certified Intake Counselor of Tri-County.
Alzheimer Foundation of America
Developed National Memory Screening Program Site. The memory screening remains
part of the regular wellness check-up. The screening is non-invasive, consists of a series
of questions and tasks, and takes five to ten minutes to administer. This practice
emphasize that memory screenings are used as an indicator of whether a person might
benefit from an extensive medical exam, the screening does not diagnose illness.
Publications
Art as an Evaluation Process
Master’s project submitted in partial fulfillment of the requirement for the Master of
Education Degree, Cambridge College, Cambridge, MA.
The use of Art Therapy method in the evaluation of the child’s psychopathology.
Diagnostic tools and evaluating procedures are discussed that analyze, diagnose
pathology in children with learning disabilities.
Responding Positively to Alzheimer’s Behaviors: Understanding the Dementia
Clients View of Reality
Journal of Psychiatry Open Access
Understanding person centered care and the role it plays in the health delivery system
will enable the clinician to understand the client as a unique individual; personhood is
emphasized, rather than focusing on the disease process. The article brings the reader
from the National Dementia Initiative to the client exhibiting behavior symptoms. The
article lists steps to minimize behavior symptoms through the use of person centered care.
Projects
Alzheimer Disease Seminar for Professional Caregivers~October 2014
In response to concerns about the diversity of existing special care units, the lack of
standards to assist families, nursing home surveyors, and others in evaluating the units.
The Alzheimer’s Association with public and private organizations have developed

4. guidelines for special care units. This seminar meets the state regulation for education
standards for special care units.
Alternatives to Psychotropics~February 2015
Appropriate use of psychotropic drugs has long been a concern in dealing with behavioral
disturbance with the dementia population. This continuing education program highlighted
alternative treatment options to psychotropic medications, including comparative
indications, efficacy, and safety; and by enhancing psychosocial care, and demonstrating
that the person centered approach is a viable alternative to behavioral problems.
Alzheimer’s disease Seminar for Professional Caregivers “Compassion amid the
Confusion”~October 2015
Alzheimer’s disease seminar for professional caregivers. Compassion amid the confusion
a principle conference geared toward individuals with early dementia, families and
professionals. The conference a collaboration between medical personnel and caregivers,
suffering from the devastating disorder of Alzheimer’s disease. This collaboration has
worked together to create a day designed to inform, and support persons with dementia.
Each year leading presenters come together to ensure the most innovative conference in
dementia care for 100 participants, sponsors and exhibitors.
When Should Dementia Patients Stop Driving May 2015
Presented at Maplewood at Mayflower Place-Continuing Care Retirement Community
located on Cape Cod. Presenting on “Dementia and Driving” or “When should Dementia
Patients Stop Driving” to the area community. This presentation covered the need for
intervention, understanding decline due to disease process, understanding degenerative
changes, knowing when to initiate clinical evaluation and the role of the physician with
physicians.
Leading Practices in Dementia Care
Submitted breakout session proposal to the 2016 Leading age Massachusetts Annual
Conference. The intent of this training series is to provide the learner a general
understanding of person centered care, while providing active involvement in the design
of new care models and individualized options for treatment. The training will
incorporate the philosophies provided by the institute of Medicine defining person
centered care as “as “respectful of and responsive to individual patient preferences,
needs, values that guide all clinical decisions.
Vascular Dementia International Conference, Valencia Spain
OMICS International Conferences. Abstracted accepted by the committee, “Managing
Behavioral disturbance with the Dementia Client through Person Centered Care Model”.
The abstract intended to increase awareness and understanding about person-centered
care for people with dementia. Discusses the complex needs of people with dementia
leading to compromised behaviors. Discussion includes sleep-wake-cycle disturbance,
verbal outburst and aggression; further discussion encompasses evidenced based
outcomes with the use of person centered care that focuses on preserving the
“personhood” of the individual with dementia.

5. Internships
Heritage Hospital, Somerville, MA (1987-1990)
Master’s Level Intern, Acute Psychiatric and Counseling Rotation.
Riverview Hospital, Red Bank, NJ (1981-1983)
Adjunctive and Art Therapy Departments/Acute Psychiatric Units.
Professional Associations
Alzheimer’s Association, Massachusetts Chapter, Watertown, MA.
West Suburban Alzheimer’s Partnership, Newton, MA.
Society for Pain Practice Management, Leadwood, KS.
American Association of Community Colleges, San Diego, CA.
UMASS Boston Small Business Development Center, Boston, MA.
Massachusetts Mental Health Counselors Association, Sudbury, MA.
Needham Art Association, Vice-President (1998-2000), Needham, MA.
Newton Interagency Council, Newton, MA.
Alzheimer’s Program Directors Alliance, Cambridge, MA.

6. Internships
Heritage Hospital, Somerville, MA (1987-1990)
Master’s Level Intern, Acute Psychiatric and Counseling Rotation.
Riverview Hospital, Red Bank, NJ (1981-1983)
Adjunctive and Art Therapy Departments/Acute Psychiatric Units.
Professional Associations
Alzheimer’s Association, Massachusetts Chapter, Watertown, MA.
West Suburban Alzheimer’s Partnership, Newton, MA.
Society for Pain Practice Management, Leadwood, KS.
American Association of Community Colleges, San Diego, CA.
UMASS Boston Small Business Development Center, Boston, MA.
Massachusetts Mental Health Counselors Association, Sudbury, MA.
Needham Art Association, Vice-President (1998-2000), Needham, MA.
Newton Interagency Council, Newton, MA.
Alzheimer’s Program Directors Alliance, Cambridge, MA.