Delivering Happiness is a movement founded by Tony Hsieh and Jenn Lim that promotes happiness as a business model aimed at improving company culture and employee engagement. With evidence showing that happiness leads to higher profitability and lower turnover, the organization provides various resources and consulting services to foster sustainable culture change. Their mission is to inspire a global community to prioritize happiness in workplaces and everyday life.

1. Hello

2. Our Story IN A NUTSHELL
Zappos grows
to $1B and
becomes one
of the best
100 Companies
to Work For
HELLO ;] FROM DELIVERING HAPPINESS
This is Tony Hsieh
CEO of Zappos.com
and co-founder of
Delivering Happiness
This is Jenn Lim
CEO and co-founder of
Delivering Happiness
Tony becomes
CEO of Zappos.com
DH goes global
and inspires
3100+ cities
Tony & Jenn are
inspired by climbing
Mt Kilimanjaro:
anything is possible
Jenn creates
first Zappos
Culture Book
DH book
and U.S.
bus tour
2000 2003 2005
2008
2011 2011
Tony & Jenn launch
Delivering Happiness
and DH book becomes
#1 NYT Bestseller
2010
DH movement
and company
launches
2010
DH = Delivering Happiness

3. UNHAPPY WORKplaCE UNHAPPY WORld
HELLO ;] FROM DELIVERING HAPPINESS
87% employees in the world
DISENGAGED
$500B lost in
PRODUCTIVITY
(U.S. alone)
Gallup 2012
Why should you care?
• 50% of our waking hours are at work
• 87% of the world’s workforce spends
half of their lives unhappy
Pictured: Office Space, 20th Century Fox ©1999

4. HAPPINESS AS A BUSINESS MODEL
SUCCESFUL
COMPANY = =
HELLO ;] FROM DELIVERING HAPPINESS
Why It Matters
Companies with a higher
sense of purpose outperform
others by 400%.
Happiness:
• Decreases turnover by 51%
• Increases profitability by 22%
• Increases engagement/
productivity by 31%
• Adds 7.5 years of a
healthier life
Our Solution
We help companies create
sustainable culture
change using happiness
as a business model.
“DH helped us increase our
monthly sales by 39%.”
— Top 20 fastest growing e-commerce company
happier
employees
happier
CUSTOMERS

5. HELLO ;] FROM DELIVERING HAPPINESS
A movement and company
that inspires passion and
purpose for a happier world.
We provide products and
services to prioritize
happiness and create
sustainable culture
change for:
People
Companies
Communities
We’re creating a
happier world.

6. HELLO ;] FROM DELIVERING HAPPINESS
Happiness is an everyday choice (and
sometimes not an easy one). It’s not about
work or play, it’s one and the same…it’s life.
• Tools to sustain culture + values +
long-term happiness
• Workplace + office products
• Lifestyle accessories + apparel + products

7. Culture consulting that uses the science of happiness
to create sustainable, values-driven organizations.
HELLO ;] FROM DELIVERING HAPPINESS
• Keynotes
• Coaching + consulting
• Workshops
• Tools + metrics + measurable results
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8. HELLO ;] FROM DELIVERING HAPPINESS
A global community that believes in changing
the world with happiness.
• Social media
- Facebook
- Twitter
- YouTube
• Inspire! events
- Mini TED talks
• VHP (Very Happy Person) community
• VHO (Very Happy Organization) community

9. HAPPIER PEOPLE | COMPANIES | COMMUNITIES…
HELLO ;] FROM DELIVERING HAPPINESS
Change
your
World
together
we’ll
Change the
World

10. HELLO ;] FROM DELIVERING HAPPINESS
We’re happy
(and weird) enough
to change the world.

11. CHANGE STARTS HERE
77-HAPPY-750 (774-277-9750)
hello@deliveringhappiness.com
deliveringhappiness.com
twitter.com/DHmovement
facebook.com/deliveringhappiness
linkedin.com/deliveringhappiness
HELLO ;] FROM DELIVERING HAPPINESS
What Next?
We exist because of you.
Let’s connect and create
change together.

12. © 2014 Delivering Happiness. All rights reserved.