Delivering Happiness was co-founded by Tony Hsieh (CEO of Zappos.com) and Jenn Lim (CEO of Delivering Happiness). In 2010, the book Delivering Happiness: A Path to Passion, Profits, and Purpose became a top bestseller, sharing the belief that happiness can be used as a model both in business and in life. After the book launch, there was a bus tour that solidified people were making happiness a priority in their own lives.
Now, Delivering Happiness is a company and a movement. Backed by studies within the science of happiness and positive psychology, as well as best practices from Zappos and other successful companies, Delivering Happiness has developed frameworks that universally apply to businesses that create sustainable culture change.
How do you reconcile your need for a job with your desire to create meaning in your life? You can earn a paycheck while playing out your life purpose if your take the time to uncover your hidden dreams.
Book by Azim Jamal, download a FREE copy of the summary of the book click here: http://corporatesufi.com/get-your-first-look-at-the-synopsis-of-azims-new-release-free/
Delivering Happiness was co-founded by Tony Hsieh (CEO of Zappos.com) and Jenn Lim (CEO of Delivering Happiness). In 2010, the book Delivering Happiness: A Path to Passion, Profits, and Purpose became a top bestseller, sharing the belief that happiness can be used as a model both in business and in life. After the book launch, there was a bus tour that solidified people were making happiness a priority in their own lives.
Now, Delivering Happiness is a company and a movement. Backed by studies within the science of happiness and positive psychology, as well as best practices from Zappos and other successful companies, Delivering Happiness has developed frameworks that universally apply to businesses that create sustainable culture change.
How do you reconcile your need for a job with your desire to create meaning in your life? You can earn a paycheck while playing out your life purpose if your take the time to uncover your hidden dreams.
Book by Azim Jamal, download a FREE copy of the summary of the book click here: http://corporatesufi.com/get-your-first-look-at-the-synopsis-of-azims-new-release-free/
By Jenn Lim
Make Happy WorkTM for YOU
• Activating the Science of Happiness at Work
• Intro to the Make Happy WorkTM model and clear takeaway of main principles
• Why Happiness and the case for Happiness as a Business Model
• Free tools, lining concepts, and personal action plan that makes a difference
• Background of the Science of Happiness and how companies are using it to build success
• Interactive exercises with impact 1-Progress 2-Connectedness and 3-Control
Very interesting book not only for young entrepreneur who set up the startup company but everyone because it's the lifestyle.
http://modoho.com.vn/
Source: Thehappystartupschool
The ABIS culture deck contains everything you need to know about working, and more importantly, living at ABIS. From our Monday morning meetings to our First Friday Familia gatherings, we try to make working as fun as possible.
When we talk about mindfulness at work, we often discuss specific practices that we can embed, like meditation. But what cultural pre-conditions are necessary or helpful to build a foundation for mindful practices to thrive? How do you build a mindful organizational culture where the individuals, teams, and organizational philosophy are uniquely experienced but still collectively aligned?
This workshop reveals how the tenets of mindfulness—namely awareness and intention setting—can be used to help design successful organizational cultures. The session will teach concrete tools to set intention and define purpose at three levels: individual, team, and organization. Brad Wolfe, from the Zappos-inspired culture consulting firm Delivering Happiness, will draw on his work with Twitter to provide a clear understanding of how to create a deeper sense of meaning and authenticity at work and how an organization can use a mindful culture as a unique competitive advantage.
By Jenn Lim
Make Happy WorkTM for YOU
• Activating the Science of Happiness at Work
• Intro to the Make Happy WorkTM model and clear takeaway of main principles
• Why Happiness and the case for Happiness as a Business Model
• Free tools, lining concepts, and personal action plan that makes a difference
• Background of the Science of Happiness and how companies are using it to build success
• Interactive exercises with impact 1-Progress 2-Connectedness and 3-Control
Very interesting book not only for young entrepreneur who set up the startup company but everyone because it's the lifestyle.
http://modoho.com.vn/
Source: Thehappystartupschool
The ABIS culture deck contains everything you need to know about working, and more importantly, living at ABIS. From our Monday morning meetings to our First Friday Familia gatherings, we try to make working as fun as possible.
When we talk about mindfulness at work, we often discuss specific practices that we can embed, like meditation. But what cultural pre-conditions are necessary or helpful to build a foundation for mindful practices to thrive? How do you build a mindful organizational culture where the individuals, teams, and organizational philosophy are uniquely experienced but still collectively aligned?
This workshop reveals how the tenets of mindfulness—namely awareness and intention setting—can be used to help design successful organizational cultures. The session will teach concrete tools to set intention and define purpose at three levels: individual, team, and organization. Brad Wolfe, from the Zappos-inspired culture consulting firm Delivering Happiness, will draw on his work with Twitter to provide a clear understanding of how to create a deeper sense of meaning and authenticity at work and how an organization can use a mindful culture as a unique competitive advantage.
What companies deliver exceptional, off the charts, "Better than Best Service?" How do they do it? What are the Success Secrets? A Key Ingredient or Secret Sauce is Engaged Employees.
Discover 6 Keys to Unlock a Culture of Better than Best:
1. Know and Love Your Customers
2. Build Customer Loyalty and Advocacy
3. Engage Employees through Training and Empowerment
4. Communicate Effectively
5. Celebrate, Reward and Recognize Wins
6. Ensure Top Management Drinks the "Culture Koolaid."
From Real to Ideal: Envisioning and Moving Toward Your Best Culture [Culture ...Delivering Happiness
From measuring, to defining, living, and evolving. A successful company culture creates a positive, unique working environment where business and employees can thrive.
This workshop is co-facilitated by Kelsey Wong and Kent Frazier of Delivering Happiness begins by introducing the main elements of Happiness as a Business Model, including the concept of values-based culture as well as key elements from the science of happiness.
This interactive session emphasizes experiential learning and actionable takeaways that empower every participant to take both immediate and long-term action to build a plan for sustainable happiness at work. Bring meaning and insight into your organization’s culture and increase overall awareness in a fun and vibrant way. In this workshop you will:
- Use animal and habitat metaphors to peek behind conscious notions of the current and ideal culture.
- Elicit qualities and build a vibrant image of the ideal culture for your organization.
- Collaborate in small teams to build action items and present findings with real value.
- Reflect on bigger questions on your organization's impact and connecting your organization's culture to the greater planetary culture
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
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6. Newsflash!!
!
American Express Global Travel!
Create & Sell pleasurable experiences.!
!
Delivering Happiness!
!
!
One Network!
ONE DREAM!
7. WHEN I GET ______ I WILL BE
HAPPY!
OUR BRAINS ARE
HARDWIRED TO SEEK
HAPPINESS.
YET WE’RE SUPERBAD
AT PREDICTING
WHAT CAN SUSTAIN IT.
LOTTERY WINNERS
TERMINALLY INJURED
12. Today!
1. STORY of Tony Hsieh, CEO of Zappos.com
& his journey to Deliver Happiness
2. SCIENCE & SECRETS behind his success
3. WHY it matters to you and your business
$!
Stretch Break
4. The DH Model & Frameworks
5. Your roadmap to profits, passion & purpose
24. 87% UNHAPPY AT WORK!
*
Gallup
State
of
the
Global
Workplace
2013
25.
26. STORY OF
SCIENCE & SECRETS
WARNING!
Happiness increases &
results are larger than they
appear (in the rearview
mirror)
WHY IT MATTERS
27. WHY?
WHY ARE WE SO SUPERBAD
AT PREDICTING
OUR HAPPINESS?
SHORT TERM IS EASY
WE’VE BEEN GIVEN A FORMULA…
WE’VE BEEN TOLD…
WHEN I GET _______ I WILL BE HAPPY!
30. FAST FORWARD:
TOP 5 REGRETS IN LIFE
1. I WISH I HAD THE COURAGE TO LIVE A LIFE TRUE TO MYSELF,
NOT THE LIFE OTHERS EXPECTED OF ME
2. I WISH I HADN’T WORKED SO HARD
3. I WISH I’D HAD THE COURAGE TO EXPRESS MY FEELINGS
4. I WISH I HAD STAYED IN TOUCH WITH MY FRIENDS
5. I WISH I HAD LET MYSELF BE HAPPIER
*
Bronnie
Ware,
Pallia<ve
Care
Nurse
for
pa<ents
in
last
12
weeks
of
life
31. FAST FORWARD:
WHAT WILL YOUR ULOGY BE?
*
Bronnie
Ware,
Pallia<ve
Care
Nurse
for
pa<ents
in
last
12
weeks
of
life
32. IN LIFE
AND
AT WORK ?
HOW CAN WE
BE BETTER
HAPPINESS…Does it make SENSE!?!
37. BUSINESS SENSE
THE PARALLELS OF A GREAT BUSINESS AND HAPPINESS
BUSINESS
LIFE
REALIZATION!: The Same Model CAN Apply!
38. BUSINESS SENSE
$0 to $3 BILLION*
NOV ‘09 AMAZON ACQUIRES ZAPPOS
$1.2B
$3
B
ZAPPOS
39. BUSINESS SENSE
BEST WORKPLACES vs S&P 500
FOCUS ON CULTURE & EMPLOYEE WELL BEING
40. BUSINESS SENSE
HIGHER PURPOSE = HIGHER PROFIT!
!
BRANDS!
GROWING FASTEST !
50 OUTPERFORMED TOP PERFORMERS…EXPONENTIALLY! !
!
41. Happiness & Wellbeing
Values & Higher Purpose
Accenture
Amazon.com
Apple
Coca Cola
Google
Petrobras
Samsung
Starbucks
Zappos
IBM
42. MAKES SENSE
effects of happiness on business
Results based on median results of happiest co’s vs least happy co’s
43. NICE TO HAVE?
or MUST HAVE?
MILLENIALS RISING
1. WORK LIFE INTEGRATION
2. QUALITY OF LIFE OVER MONEY & STABILITY
3. TRANSPARENCY = TRUTH (social media)
48. “GET THE CULTURE RIGHT
THEN EVERYTHING ELSE
WILL FALL INTO PLACE”
AEGBT!
!RECRUIT & RETAIN the RIGHT EMPLOYEES!
DO THINGS RIGHT vs DO THE RIGHT THING!
50. Make Happy Work™ Model
CULTURE
• DNA of co.
• Core Values
• Behaviors /
Best Practices
51. CULTURE AND GROWTH
GROWTH
…
COMPLEXITY
FREEDOM
&
AUTONOMY
%
HIGH
PERFORMING
EMPLOYEES
52. CORE VALUES DEFINE CULTURE
1. Deliver WOW Through Service!
2. Embrace and Drive Change!
3. Create Fun and a Little Weirdness!
4. Be Adventurous, Creative, and Open-Minded!
5. Pursue Growth and Learning!
6. Build Open and Honest Relationships With Communication!
7. Build a Positive Team and Family Spirit!
8. Do More with Less!
9. Be Passionate and Determined!
10. Be Humble!
ZAPPOS 10 CORE VALUES
CO-‐OWNED,
ALL
KNOW!
#1
WOW
EVERYDAY
WORD
53. CORE VALUES COMMIT, HIRE & FIRE
#1
IW
:
ON
SCALE
1-‐10,
HOW
WEIRD?
CVs
GUIDE
BEHAVIORS
EVERY
DAY!
55. Culture of Values
Ø How do we define our Culture?
Ø How do we define our Values?
Ø Do we check for Alignment??
Ø How important is our company culture?
Reality vs. Ideal
59. AEGBT
Service
Delivery
Network
EMPLOYEE
ENGAGEMENT
Ini<a<ves
TRAVEL
CONSULTANTS
TEAM
LEADERS
MANAGEMENT
Management
onsite
and
virtual
site
visit
for
home
based
employees.
Annual
TeamWorks
event
Business
Reviews
Leadership
Training
Recogni<ons:
Pacese_ers
Employee
survey
and
feedback
from
employee
advisory
board
Coaching
&
Mentoring
60. AEGBT
Service
Delivery
Network
EMPLOYEE
ENGAGEMENT
Ini<a<ves
TRAVEL
CONSULTANTS
TEAM
LEADERS
MANAGEMENT
Management
onsite
and
virtual
site
visit
for
home
based
employees.
Annual
TeamWorks
event
Business
Reviews
Leadership
Training
Recogni<ons:
Pacese_ers
Employee
survey
and
feedback
from
employee
advisory
board
Coaching
&
Mentoring
61. SENSE OF PROGRESS
COACH & MENTOR
TRAIN & DEVELOP RECOGNIZE & REWARD
ü ENGAGEMENT
ü EMPOWERMENT
ü LEADERSHIP DEVELOPMENT
ü TEAM STRENGTH
Results in:
62. SENSE OF CONTROL
ü TRUST
ü AUTONOMY
ü INNOVATION
ü LEADERSHIP
Results in:
63. 1 2 Science of Happiness
Ø Connectedness
How do people in our company connect?
How can we expand and improve these connections?
Ø Sense of Progress
How do employees perceive progress & growth in our
company? Do they have a clear path to learn, grow
& evolve?
Ø Sense of Control
What are the levels of TRUST?
How do they perceive autonomy & control
(positions / decisions) ?
64. Make Happy Work™ Model
Higher Purpose
• Meaning + Vision
• Greater than ME
• Collective Passion
• Job? Or Calling?
• More imp than $
65. HIGHER PURPOSE
ü GIVES MEANING TO WORK
ü INSPIRES EMPLOYEES & CUSTOMERS
ü GUIDES COLLECTIVE VISION & PASSION
Results:
ONE NETWORK. ONE DREAM. Dream BIG!!
73. 3. DEFINE
Let’s define what’s best for us…& launch!
Ø Core Values (personal, team, company)
Ø Higher Purpose
Ø Frameworks of Happiness
& Wellbeing
74. Happy ME™ = inspired leader
1 The
Power to
Choose
2
Pay It
5Forward The power
Being an
Inspired
Leader
3The Wonder
of Uncertainty
Personal
Higher
Purpose 4
of Thoughts
& Emotions
75. 4. LIVE & EMBED
Now we’re really on a roll!
Ø Live & Embed culture and frameworks
into day-to-day
ü HR Systems / Processes
ü Performance Management
ü Coaching & Mentoring
ü Reward & Recognition
76. BIG TIP
FOCUS ON MANAGERS & TEAM LEADERS
AMPLIFY CULTURE
People join great companies and leave bad
managers
77. 5. EVOLVE
Let’s learn, grow & evolve together!
Ø Re-measure
Ø Deepen Core Values
Ø Increase Happiness & Wellbeing
Ø Strengthen Best Practices
HAVE FUN
CELEBRATE!
80. PASSION & PURPOSE
What’s the larger VISION
& GREATER PURPOSE in
their work, beyond
$$ or Profits?
WHAT WOULD YOU BE
PASSIONATE ABOUT DOING
If you didn’t fear failure?
If you could wave a magic wand?
ENTREPRENEURS
82. THEN DO.
Create change in the world more than we
ever thought possible… with happiness.
THANK YOU!
83. QUESTIONS?
CULTURE BOOK
VHP COMMUNITY
CHAT@DeliveringHappiness.com
TO LEARN MORE
CULTURE@DeliveringHappiness.com
JOIN THE MOVEMENT
DELIVERINGHAPPINESS.COM
FACEBOOK.COM/DELIVERINGHAPPINESS
TWITTER | @DHMOVEMENT