Delivering Happiness - hello-doc

HelloLet’s make happy work™

HELLO ;] FROM DELIVERING HAPPINESS
HAPPINESS AT WORK IS A JOURNEY

UNHAPPY WORKPLACE UNHAPPY WORLD
in lost
PRODUCTIVITY
(U.S. alone)
employees in the world
DISENGAGED
Gallup 2012
Pictured:OfficeSpace,20thCenturyFox©1999

Companies with
a higher sense
of PURPOSE
outperform others
by 400%*
“[Companies] who centered
their business on a culture of
improving people’s lives had
a growth rate triple that of
competitors.”
– Jim Stengel
382.3%
-7.9%
2001 2005 20092003 2007 20112000
-100 %
0.0 %
100 %
200 %
300 %
400 %
2004 20082002 2006 2010
Stengel Top 50
S&P 500
*in shareholder returns
WHY IT MATTERS
Stengel Top 50 v. S&P 500
Research by Millward Brown and Jim Stengel

Happiness is
seriously good
for business
15 years of research show
happiness increases every
positive business outcome
WHY IT MATTERS
Effects of Happiness at Work
37% increase in sales (Martin Seligman)
31% increase in productivity (Greenberg & Arawaka)
300% more innovation (HBR)
125% less burnout (HBR)
66% fewer sick leaves (Forbes)
51% less turnover (Gallup)
44% higher retention (Gallup)

WHY HAPPINESS AS A BUSINESS MODEL
Happiness makes sense
Scientiﬁc Sense
Research shows happiness
leads to success (not the
other way around)
Business Sense
Happy Employees =
Happy Customers =
Successful Company
(+ Meaningful Lives)
Human Sense
Happiness is a universal
goal, and we are all on our
individual paths
Science of
Happiness
today
Martin Seligman Fredrickson & Losada Shawn Achor
Positive
Psychology
1998
*Zappos’ growth in gross merchandise sales
15 years of research and hundreds of studies
‘06

OUR PHILOSOPHY
is your STRONGEST TOOL
at work is a JOURNEY
is a COMPETITIVE ADVANTAGE
of PURPOSE, PASSION and PROFITS
to your UNIQUE CULTURE (and SELF)
ALIGNMENT
BEING TRUE

Small daily actions
the right habits
BIG impact
OUR APPROACH
Learning should
be real, human and
experiential
Start with the why and
lead from purpose
Create co-ownership for
sustainable culture
Professional development
starts with personal
development

THE DH MODEL
WHAT makes happy work™

WHO makes happy work™
THE DH MODEL

HOW to make happy work™
THE DH MODEL
ASK
why happiness
and ALIGN on
purpose
MEASURE,
ANALYZE,
and PLAN
your journey
DEFINE goals,
ALIGN strategy
and LAUNCH
LEARN, LIVE,
and BUILD
your culture
MEASURE,
FEEDBACK,
and EVOLVE

Customized solutions for your culture
Keynote
Educate and
inspire with
the story of
happiness as a
business model
MAP Workshop
Measure with
the Happiness at
Work Survey, then
Analyze and Plan
with a half to full day
session
Executive
Workshop
Key Session for
goals, align on
vision, values, and
higher purpose to
launch strategy
Values to
Behaviors
Session for every
values and co-
create behaviors to
support living and
measuring them
Happy Me
One day workshop
to build happiness
frameworks from
inside out and
empower every
individual
Culture Design
and live your
culture, from WoW
cards to custom
apparel
Happy Science
Workshop exploring
the science of
key happiness habits
to build personal and
business success
WHAT WILL YOUR ROADMAP BE?
ASK
why happiness
and ALIGN on
purpose
MEASURE,
ANALYZE,
and PLAN
your journey
DEFINE goals,
ALIGN strategy
and LAUNCH
LEARN, LIVE,
and BUILD
your culture
MEASURE,
FEEDBACK,
and EVOLVE
SAMPLE ROADMAP

OUR STORY IN A NUTSHELL
This is Tony Hsieh
CEO of Zappos.com
and co-founder of
Delivering Happiness
This is Jenn Lim
CEO and co-founder of
Delivering Happiness
Tony becomes
CEO of
2000 20142008
Zappos grows
to $1 billion*
*in gross merchandise sales
Tony & Jenn
launch Delivering
Happiness book,
U.S. bus tour
2010
a happier world
2011
DH company &
movement launch
and go global
DH=DeliveringHappiness

DH
is a company and a movement
focused on inspiring
PASSION and PURPOSE
For
PEOPLE,
COMPANIES, and
COMMUNITIES
And
a HAPPIER WORLD
We do this with
products and services to
PRIORITIZE happiness
and create sustainable
CULTURE CHANGE
Happier People, Companies, Communities
–
H
a
ppierW
orld
WHAT IS DELIVERING HAPPINESS?

We offer
CULTURE CONSULTING that uses the
science of happiness
We help create
Sustainable, VALUES-DRIVEN
organizations
Through
Keynotes
Coaching & Consulting
Workshops
Tools + Metrics + Measurable Results
HOW WE DO THIS FOR COMPANIES
Because...
Meaningful
Lives

WHO WE’VE WORKED WITH
“DH helped us increase our monthly sales by 39%, and decrease unplanned absences by 92%.” – Top 20 fastest growing e-commerce company
“After Blake and team met withTony, Jenn and Delivering
Happiness we were inspired to focus on culture. As a
result we’ve launched our own core values and we’re
now all moving in the same direction!”
“The DH workshop was awesome! It has changed the
way I think about successfully managing a business. It
helped catapult me out of an old fashion top down style,
to an inclusive, engaged process that is ultimately more
rewarding to everyone at our company.”
– Ra’uf Glasgow, Producer, West Wind Media, former producer of LOST
“The DH workshop was insightful, inspiring, and
applicable in real ways. They are warm, approachable
and understand how to use happiness to improve culture
and productivity.”
– Martin Tracey, VP of HR, Hewlett-Packard
“The most useful workshop I have ever attended on how
to deﬁne and implement corporate mission and values.”
– Dan Donovan, VP, Technology and Development, 360 Incentives

OUR VALUES

CHANGE
YOUR
WORLD
TOGETHER
WE’LL
CHANGE
THEWORLD
WE BELIEVE
Happier People, Companies, Communities
–
H
a
ppierW
orld

HELLO ;] FROM DELIVERING HAPPINESSHELLO ;] FROM DELIVERING HAPPINESS
twitter.com/DHmovement facebook.com/deliveringhappiness linkedin.com/company/deliveringhappiness
WHAT’S NEXT FOR YOU?
Take the Happiness at Work Survey
Try our ROI Calculator
Schedule a free Culture Call
with our specialists
We exist because of YOU.
Let’s connect and create
change together.

Delivering Happiness - hello-doc

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