The document discusses using qualitative data to gain deeper insights into student learning at San Jacinto College. It presents examples of using qualitative assessments like observations, interviews, and class activities in sociology and English courses. The qualitative data provided a more holistic view of students, faculty, and the educational experience that complemented quantitative assessment data. For instance, qualitative data from student interviews in a 2008 pilot project revealed improvements in reading engagement and performance after receiving strategic interventions. When these interventions were implemented more broadly in 2009, end-of-term grades showed higher completion rates, more A's and C's, and fewer F's compared to the previous year without the interventions. The presenters argue qualitative data can inform and potentially improve quantitative assessment results