This document discusses the global management environment and key concepts around decision making, learning, creativity, and entrepreneurship. It begins by defining the global environment as external forces that shape how organizations operate. It then discusses decision making models and biases. Learning is defined as improving employees' ability to understand their work. Creativity involves promoting individual and group idea generation, while entrepreneurship refers to identifying opportunities to produce new goods and services. The trends highlighted are dual process decision making combining rational and intuitive approaches, and reliance on experience over complex models.

1. GLOBAL MANAGEMENT ENVIRONMENT
Norgee B. Parreno
Resource Person

2. GLOBAL ENVIRONMENT
Set of forces and
conditions in the
world outside the
organization’s
boundaries that affect
the way it operates
and shape its
behavior.

3. • Global Outsourcing
- occurs when a company contracts with suppliers in other countries to make the
various inputs or components that go into its products or to assemble the final
products to reduce costs.
• Barriers of Entry
 Economies of scale
 Brand Loyalty
 Government Regulations
• Globalization
- is the set of specific and general forces that work together to integrate and connect
economic, political, and social systems across countries, cultures, or geographic
regions.

4. DECISION MAKING,
LEARNING,
CREATIVITY AND ENTREPRENUERSHIP

5. • Decision Making and its definition
 The process by which managers respond to opportunities and threats by analyzing
options and making determinations about specific organizational goals and courses of
action.
• Programmed and Nonprogrammed Decision Making
 Programmed decisions are decisions that have been made so many times in the past that
managers have developed rules or guidelines to be applied when certain situations
inevitably occur.
 Nonprogrammed Nonroutine decision making that occurs in response to unusual,
unpredictable opportunities and threats.
• Curbing Overconfidence
I. DECISION MAKING

6. I. DECISION MAKING
Models of Decision Making
1. Classical Model
2. Administrative Model
Cognitive Biases and Decision Making
1. Heuristics
2. Systematic errors
3. Prior Hypothesis Bias
4. Representative Bias
5. Illusion of control
6. Escalating commitment

7. Groupthink
Group decision
Devil’s advocacy and Dialectical Inquiry

8. 1. UNDERSTANDING CAUSALITY
• Observations
• Classification
• Figuring out the definition
2. IMPROVING FORECAST
• Inside view
• Outside view
3. SORTING RELEVANCE
• How do we take new idea and integrate it with our point of view?
• Confirmation Bias
• Pseudo-diagnostics information
• Suddenly-diagnostics information
I. Decision Making

9. New trend on Decision Making
• Decision Making are mostly related to the so-called dual process model of decision
making in which rational analysis is combined with intuition.
• Empirical research shows that, managers rarely resort to complex decision making
models. Instead they are more prone to rely on experience, intuition, imagination and
management of emotions.

10. II. Learning
 What is learning?
 Organizational Learning
- Is the process through which managers seek to improve employees’ desire and ability to
understand and manage the organization and task environment so employees can
decisions that continuously raise organizational effectiveness.
 Learning Organization
- Is one in which managers do everything possible to maximize the ability of individuals
and groups to think and behave creatively thus maximize the potential for the
organizational learning to take place.

11. III. Creativity and Entrepreneurship
 Creativity
- Promoting Individual Creativity
- Promoting Group Creativity
 Brainstorming
 Nominal Group Technique
 Delphi Technique
 Entrepreneurship
- These are the people who sees opportunities and decides how to mobilize the resources
necessary to produce new improved goods and services.
- Social Entrepreneur
- Intraprenuer (product champion, skunkworks and rewards for innovation)

12. Fin
References:
Contemporary Management by Gareth Jones and Jennifer M. George
http://www.inc.com/neil-patel/the-biggest-trends-in-entrepreneurship-i-ve-seen-this-year.html
https://trainingmag.com/5-trends-future-learning-and-development
https://www.peoplematters.in/article/strategic-hr/blog-on-hr-od-and-personal-effectiveness-1111