‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked TOP on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
This presentation has been done in person at numerous colleges, universities and corporations. It's a simple and easy training document for internal debt collectors.
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
Slade Waterhouse is Australia's leading debt collection firm dealing in Brisbane, Sydney, Melbourne, Adelaide, Perth and all Major cities in Australia.
www.sladewaterhouse.com.au
http://indiadebtcollect.com/services/ specializes in helping businesses and clients recover debts that are due to them. Indian Debt Recovery Agency is a worldwide agency specialized in providing Recovery of Bad-debts (Any type – Anywhere), Recovery assistance for the victims of financial fraud/ Breach of Trust and much more.
Guaranteed Financing: DCV - Masters in Financing Franchise'sEric Farnell
DCV is a 5-‐Star 5-‐Diamond Business Financing service that places financing for entrepreneurs. We take you every step of the way.
No Upfront Costs
Guaranteed Financing Awarded within 24 to 48 hours
Executive Level Business Plans
Franchise Fee is underwritten to go towards the loan
This presentation has been done in person at numerous colleges, universities and corporations. It's a simple and easy training document for internal debt collectors.
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
Slade Waterhouse is Australia's leading debt collection firm dealing in Brisbane, Sydney, Melbourne, Adelaide, Perth and all Major cities in Australia.
www.sladewaterhouse.com.au
http://indiadebtcollect.com/services/ specializes in helping businesses and clients recover debts that are due to them. Indian Debt Recovery Agency is a worldwide agency specialized in providing Recovery of Bad-debts (Any type – Anywhere), Recovery assistance for the victims of financial fraud/ Breach of Trust and much more.
Guaranteed Financing: DCV - Masters in Financing Franchise'sEric Farnell
DCV is a 5-‐Star 5-‐Diamond Business Financing service that places financing for entrepreneurs. We take you every step of the way.
No Upfront Costs
Guaranteed Financing Awarded within 24 to 48 hours
Executive Level Business Plans
Franchise Fee is underwritten to go towards the loan
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...Dr. Natalie Petouhoff
Often times creating a business case for any initiative - whether it is a social media initiative or a traditional business endeavor can be difficult. This slide deck walks you through the steps to make a business case in 4 steps so you can get the funding you need when you present your idea to your senior leadership team.
Atlanta Black Chamber Women's Retreat March 26, 2021 Yvonne Gamble CEO SanPet...Yvonne Gamble
As you develop a financing strategy for your company do not get insight on how to stand outside of the box, expand your vision and reach your financial goals.
The second presentation in a 3 part series on Fast and Sustainable Business Growth - how to thrive, not just survive regardless of the economy.
The Course Forward is hazardous, but staying put is worse. …Applied Knowledge is Power
Access The Science of Small Business Growth to maximize your current operations.
CashPerform has a unique offering that facilitates efficiency in the cash conversion cycle to recover cash from suppliers, customers and internal efficiences. This translates into Working Capital Optimisation
Aligning Budgeting To Corporate Planning - ABF Conference on Corporate BudgetingKenny Ong
ALIGNING BUDGETING TO CORPORATE PLANING
*How budgeting and strategic planning fit together in the overall business plan
*Aligning KPIs with business objectives and the budget
*Effectively identifying leading and lagging KPIs in the budget
*Identifying the gaps between the actual and the budget figure to enable allocation of resources for corporate plan
*Resolving the variances between the actual vs the budget figures
*Effective strategies to resolve the gaps to drive the strategic direction of the organisation
Most business owners fail to understand that, just as there is a human life cycle, there is also a business life cycle. It begins with the conceptual or idea stage, which progresses to the start-up period, followed by the growth phase, then the well-established maturing years,and finally the exit or retirement phase. most common mistake most business owners make is that they don’t plan far enough in advance for the exit phase.
A simple presentation of what we are doing.
In summary, we partner with clients to build a successful business through transformation, build foundations, and maintain flexibility to be resilient.
While you going through the presentation apart from knowing us better, you may get some insights in improving your business.
happy reading!
You'll learn:
- How to identify which numbers to track and monitor.
- How to build a basic financial model.
- How to articulate your financial story.
One of the main reasons startups fail is they run out of capital. Learn how to master your startup's financials and stay in the game!
Best-in-class companies are driving profitability by deepening customer engagement and loyalty through superior customer experiences, leveraging a robust Customer Relationship Management (CRM) system. Alternatively, poor CRM implementation leads to missed opportunity, dissatisfied customers, and opportunity risk.
In this webinar, CFOs and panel experts will participate in a lively discussion on:
• How a to enable CRM strategy that increases revenue while reducing operations cost
• Maximizing CRM business impact and minimizing opportunity risk by enhancing organizational alignment
• Recognizing the signs that the business needs are outgrowing the current CRM solution
• Identifying and mitigating risks that threaten project success and return on investment
Project Finance Advanced Modeling - Trinidad & Tobagommanongdo
Advanced Project Finance Modeling is a master level course and focuses uniquely on project finance and its related modeling issues.
Course Participants Include: Financial Analysts, Investment & Evaluation Professionals, Business Development Planners, Mergers & Acquisitions Specialists, Accountants, Infrastructure Heads, Corporate & Structured Finance Teams, Joint Ventures Specialists, CFOs, Financial Directors
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
How to Make a Business Case for #Socialmedia Gain Social Media ROI with Crims...Dr. Natalie Petouhoff
Often times creating a business case for any initiative - whether it is a social media initiative or a traditional business endeavor can be difficult. This slide deck walks you through the steps to make a business case in 4 steps so you can get the funding you need when you present your idea to your senior leadership team.
Atlanta Black Chamber Women's Retreat March 26, 2021 Yvonne Gamble CEO SanPet...Yvonne Gamble
As you develop a financing strategy for your company do not get insight on how to stand outside of the box, expand your vision and reach your financial goals.
The second presentation in a 3 part series on Fast and Sustainable Business Growth - how to thrive, not just survive regardless of the economy.
The Course Forward is hazardous, but staying put is worse. …Applied Knowledge is Power
Access The Science of Small Business Growth to maximize your current operations.
CashPerform has a unique offering that facilitates efficiency in the cash conversion cycle to recover cash from suppliers, customers and internal efficiences. This translates into Working Capital Optimisation
Aligning Budgeting To Corporate Planning - ABF Conference on Corporate BudgetingKenny Ong
ALIGNING BUDGETING TO CORPORATE PLANING
*How budgeting and strategic planning fit together in the overall business plan
*Aligning KPIs with business objectives and the budget
*Effectively identifying leading and lagging KPIs in the budget
*Identifying the gaps between the actual and the budget figure to enable allocation of resources for corporate plan
*Resolving the variances between the actual vs the budget figures
*Effective strategies to resolve the gaps to drive the strategic direction of the organisation
Most business owners fail to understand that, just as there is a human life cycle, there is also a business life cycle. It begins with the conceptual or idea stage, which progresses to the start-up period, followed by the growth phase, then the well-established maturing years,and finally the exit or retirement phase. most common mistake most business owners make is that they don’t plan far enough in advance for the exit phase.
A simple presentation of what we are doing.
In summary, we partner with clients to build a successful business through transformation, build foundations, and maintain flexibility to be resilient.
While you going through the presentation apart from knowing us better, you may get some insights in improving your business.
happy reading!
You'll learn:
- How to identify which numbers to track and monitor.
- How to build a basic financial model.
- How to articulate your financial story.
One of the main reasons startups fail is they run out of capital. Learn how to master your startup's financials and stay in the game!
Best-in-class companies are driving profitability by deepening customer engagement and loyalty through superior customer experiences, leveraging a robust Customer Relationship Management (CRM) system. Alternatively, poor CRM implementation leads to missed opportunity, dissatisfied customers, and opportunity risk.
In this webinar, CFOs and panel experts will participate in a lively discussion on:
• How a to enable CRM strategy that increases revenue while reducing operations cost
• Maximizing CRM business impact and minimizing opportunity risk by enhancing organizational alignment
• Recognizing the signs that the business needs are outgrowing the current CRM solution
• Identifying and mitigating risks that threaten project success and return on investment
Project Finance Advanced Modeling - Trinidad & Tobagommanongdo
Advanced Project Finance Modeling is a master level course and focuses uniquely on project finance and its related modeling issues.
Course Participants Include: Financial Analysts, Investment & Evaluation Professionals, Business Development Planners, Mergers & Acquisitions Specialists, Accountants, Infrastructure Heads, Corporate & Structured Finance Teams, Joint Ventures Specialists, CFOs, Financial Directors
Similar to Debt Collection Training in Kuwait (20)
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked top on all top search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so for the last 13 years serving customers from a diverse range of industries, with an impressive list of some of the top most names in India, Middle East & SE Asia.
Objective of the Program
a) To ensure participants are equipped with the necessary skills in Collecting/Minimizing the outstanding, while yet keeping the Customer using a very professional approach.
b) To provide a thorough understanding of how bad debt occurs, how to prevent it, and the impact it has on the organization.
c) To ensure that the team is equipped with the skills to manage /control/ monitor Collections on a day- to- day basis.
d) To equip participants with the skills in understanding the behavior pattern of customers (defaulters), in order to ensure that they fine-tune theirs to that of each customer.
Program Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Prevention/Collection of Accounts Receivables/ Debt’, would cover the basics in credit & cash flow management right from how bad debt occurs with methods to prevent the same, through the steps of an effective collection call (both on phone & face to face) with emphasis on the importance of documentation/ reports/ procedures for systematic follow-up; including series of letters and general tips for chasing your money too (by encouraging proactive methods!).
In brief the 4 HOW’s would be covered:
HOW bad debt occurs (everyone needs to understand the impact of this on the organization)
HOW to prevent (prevention is better than cure!)
HOW to collect your money…& finally
HOW to keep your customer!
www.SalesTrainingMiddleEast.com as the name says, is an exclusive website dedicated to the Selling Profession exclusively in the region of UAE, Qatar, Oman, KSA, Bahrain, Kuwait & rest of Middle East
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
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"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
Company Valuation webinar series - Tuesday, 4 June 2024FelixPerez547899
This session provided an update as to the latest valuation data in the UK and then delved into a discussion on the upcoming election and the impacts on valuation. We finished, as always with a Q&A
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The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
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Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
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1. Professional Debt Collection Techniques
Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
Professional Debt Collection Techniques
2. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
Collect your Outstanding Dues with our 2 Day Training on:
PP D C TD C T
(T h i t P t & C ll t O t t di R i bl )(T h i t P t & C ll t O t t di R i bl )(Techniques to Prevent & Collect Outstanding Receivables)(Techniques to Prevent & Collect Outstanding Receivables)
Facilitated by Leading Corporate Trainer: Gerard Assey, CMC, FInstSMM (UK)
www.Sales-Training.in
Websites:
www.Sales Training.in
www.CollectionSkills.com
www.SalesTrainingIndia.com
3. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
AboutAbout Us :Us :
‘Collection Skills’- a leading Training Provider & the only one in this part of the world to be
listed in the ‘Collections & Credit Risk Magazine’ under ‘Who’s Who in Training’ & ranked TOP
on most search engines.
‘Collection Skills’- as the name says, specializes in conducting Professional Training
Programs for the industry in ‘Prevention & Collection of Debt’ and has been regularly doing so
for over 10 years serving customers from a diverse range of industries, with an impressive list
of some of the top most names in India, Middle East, Africa & SE Asia.p , ,
Right now, with cash tight and business slowing down, banks need to go after the bad debts like
never before. They need to go after the receivables even it if means getting just something now!
Like all significant economic change, it creates opportunities for those who have it in them to
deal with it. During economic downturns, one of the main reasons why businesses go under is
because they run out of cash. However sound your business is in other ways, successful Cash
Flow Management should be the main priority.
4. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
AboutAbout Us :Us :
A recent study on the growing sickness in industries and businesses reveals that BAD DEBT is
the one major cause for bankruptcy. In a buoyant economy, selling on credit has a number of
advantages, especially when it generates a larger volume of business as well as widens one's
market share. In fact, selling on credit often 'Makes' or 'Breaks' a sale and at most times gives
one that edge over competition. Yet, one cannot afford to take this area of credit control lightly,
as too many companies everyday are mounting with debts that are increasingly doubtful of
recovery
Has it ever occurred? …That before the customer buys your goods both are interested - he in
your goods and you in his money, but once he gets the goods he is no more interested. It's only
you (for your money!). A company can have the finest product, a superb sales record and the
most dedicated workforce, but if it does not get paid (.... and on time!) it will die. An unpaid debtmost dedicated workforce, but if it does not get paid (.... and on time!) it will die. An unpaid debt
5. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
AboutAbout Us :Us :
is a loan being financed by your company - it means that many companies are prevented from
achieving their full potential, because instead of using borrowed money to develop and grow
their business, they are having to borrow money just to fund their own sales ledgers - with the
most precarious risk to a company's profit on the sale being the interest expense from nonmost precarious risk to a company s profit on the sale being the interest expense from non-
payment on time.
Managing credit and collecting money therefore are the 2 most important
and vital factors which decide the fate of any business
6. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
ObjectiveObjective of the Program:of the Program:
To ensure participants are equipped with the necessary skills in
Collecting/Minimizing the outstanding, while yet keeping the Customer.
To provide a thorough understanding of how bad debt occurs the impact it hasTo provide a thorough understanding of how bad debt occurs, the impact it has
on the organization & how the prevent it (the most vital part!).
To equip participants with the skills in understanding the behavior pattern of
(b i i b d di h i ) i d hcustomers, (beginning by understanding their pattern), in order to ensure that
they fine-tune theirs to that of each customer.
To ensure that the team is equipped with the skills to manage /control/ monitor
C ll ti d t d b iCollections on a day- to- day basis.
7. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
A must for anyone involved in collecting money: Managers & Executives in
TargetTarget Participants:Participants:
A must for anyone involved in collecting money: Managers & Executives in
Collections, Credit Control, Sales, Finance, Internal Audit & Customer Service,
at all levels, (right from top down to the front line) will find this program
extremely beneficial
‘C ll ti Skill ’ ‘P f i l T i i Skill f C ll ti f B d
ProgramProgram Outline:Outline:
‘Collection Skills’ program on ‘Professional Training Skills for Collection of Bad
Debt’, would cover the basics in credit & cash flow management right from how
bad debt occurs, through the steps of an effective collection call (both on
phone & face to face) with emphasis on the importance of documentation/phone & face to face) with emphasis on the importance of documentation/
reports/ procedures for systematic follow-up; including series of letters and
general tips for chasing your money too (by encouraging proactive methods!).
8. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
DetailedDetailed Program Outline:Program Outline:
Introduction
Business Cycle (Cash Flow Merry-go –round)
Part A
Slide to Insolvency
How money is lost everyday
Pareto Principle (80:20 rule)
Bad Debt- A major profit leak
Major Causes for Bad Debt
Danger/ Warning Signs that can alert u!
Why Customers don’t pay
Benefits of paying on time
9. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
DetailedDetailed Program Outline:Program Outline:
Qualities & Attributes that can make you a Professional Collector
Part B
Key Activities & Responsibilities of a Collector
Strategy & Implementing the Collection Program
Steps to an Effective Collection Call
Objectives of your Call
Pre-Call Planning /Importance of Preparation
(Physical, Mental, Voice, Tools, Client information: Past History,
Assessing Intent/ Ability to pay Market/ Industry/ CompetitionAssessing Intent/ Ability to pay, Market/ Industry/ Competition
Analysis/ Situation, Call Strategy)
10. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
DetailedDetailed Program Outline:Program Outline:
The Collection Call -Approach/ Control/ Follow-up
oApproach-When, Where & How to contact customers
Part B
oApproach When, Where & How to contact customers
•Opening your Call: What to say
oFact-finding
•Communicating with Confidence
•Effective Listening & Obstacles to ListeningEffective Listening & Obstacles to Listening
•Skillful Questioning Use of Open-ended questions
•Confirming Understanding/Paraphrasing
•Being Assertive!
oBridge to Payment Plan-Transition statementsoBridge to Payment Plan Transition statements
oPrinciples of Negotiation
•Types of Negotiation
11. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
DetailedDetailed Program Outline:Program Outline:
•Benefits/Uses of Negotiating
•Variables in Negotiating
Part B
•Power to influence Negotiation
•Key Essential Rules in Negotiating
•Tactics of Negotiating
oThe Payment Plan
oOvercoming/Handling Problematic/ Difficult Customers
oThe Close
oFollow-up
Understanding yourself, to be able to understand others better, &
how to use this tool in interacting with customers as partners, to build
long-term relationships.
12. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
DetailedDetailed Program Outline:Program Outline:
Back-end Systems & Procedures
Reminder letters/emails & other methods of Chasing: How should they
Part C
g y
be handled
Importance & Samples of Different Records/Reports/Procedures
Methods to Track/Monitor & Measure Performances, Documentation
P d S t ti F llProcedures Systematic Follow-up
Categorizing Customers/Defaulters with specific skills sets to handle
each type
Importance of Coding Customers/ Unique Method of CodingImportance of Coding Customers/ Unique Method of Coding
General tips for chasing money (by encouraging proactive methods!)
13. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
DetailedDetailed Program Outline:Program Outline:
Coping with Stress & Pressures experienced by the Collector
Compliance requirements
Part D
Compliance requirements
Avoiding debtor rights from being violated & adhering to the rules &
ethical behavior for Collectors.
Managing your time/ PrioritizingManaging your time/ Prioritizing
Video clippings of Good/ Bad call
Role-Plays of entire Call
Q & A SessionQ & A Session
14. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
ActionAction Plan:Plan:
At the end of the program participants would have learnt to manage credit and
ActionAction Plan:Plan:
At the end of the program participants would have learnt to manage credit, and
would have learnt to develop a complete systematic collection program, gained
confidence in collecting money and have acquired several new ideas for
immediate use, including taking back an Action Plan which can be put to
immediate practice.
15. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
ProgramProgram Methodology:Methodology:
Using a combination of SEE & REMEMBER, along with DO & UNDERSTAND, supported
by audio-visuals, video clippings/movies, exercises & role-plays, providing everyone an
opportunity to experience & practice the skills throughout the session, the program could
be specifically tailor-made to suit any exact needbe specifically tailor-made to suit any exact need.
At every important stage of the call, video clippings would be played to reinstate a point.
At the end of the session, video clippings on a ‘‘GOOD’GOOD’ & ‘BAD’‘BAD’ call would be shown followed by
role-plays to ensure that participants are fully equipped
An exhaustive exercise on the various Excuses/ Objections raised by customers and the
professional approach used to handle these.
An exercise on understanding the behavior pattern of Customers, & how to use this tool in
interacting with the internal & external customers, to build long-term relationships
16. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
Testimonials:Testimonials:
“Valuable pieces of“Valuable pieces of
advice…very good, stepadvice…very good, step
b t i db t i d
“Gerard delivered“Gerard delivered
from his heart…wellfrom his heart…well
“Very“Very veryvery interestinginteresting
course…very practical &course…very practical &
li l A t fli l A t fby step, organizedby step, organized
course, that I wouldcourse, that I would
highly recommend !”highly recommend !”
structured for ourstructured for our
job!”job!”
lively course…A must for alively course…A must for a
professional”professional”
highly recommend..!highly recommend..!
17. Techniques to Prevent & Collect Outstanding ReceivablesTechniques to Prevent & Collect Outstanding Receivables
PP D C TD C T
Phone:
(091-44) 43531000
(091-44) 43531300
Hotline:
+91 94440 365(days)(days)24(hrs)(hrs)
Email:
Training@SalesTraining.in,
Training@CollectionSkills com
We service some of the top most names as Clients in India, Middle East , Africa & SE
( )
Mobile:
+91 98400 99899
Training@CollectionSkills.com
Training@SalesTrainingIndia.com,
p , ,
Asia…names and testimonials of which can be seen on the websites listed below:
Websites:
www.Sales-Training.in
www.EtiquetteWorks.in
www.CollectionSkills.com
www.RetailSalesTraining.in
www.SalesTrainingIndia.com
www.ManualPreparation.com
www.FirstContactAcademy.com