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This document discusses volunteer management at the Ironbridge Gorge Museum Trust. It outlines that the Trust has over 500 volunteers who help support 10 museum sites and 36 historic sites across 7 square miles. Volunteers undertake a range of roles from demonstrating to guiding to research. The document provides tips on recruiting volunteers including using word of mouth, advertising, and working with volunteer centers. It stresses the importance of creating well-defined volunteer roles and screening applicants through an application and interview process. The document also recommends ways to retain volunteers such as offering benefits and a welcoming environment.
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- 1. Welcome Volunteer Management Convestival 2012
- 2. “The values ofvolunteering stand out like a bright light in a naughty world”
- 31. Your biggest achievementswhen working with volunteers in the National Trust
- 32. “The values ofvolunteering stand out like a bright light in a naughty world”
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- 37. The IRONBRIDGE GORGEMUSEUM TRUST Lucy Andrews-Manion Volunteer Co-ordinator
- 38. Volunteering at Ironbridge Ironbridge Gorge Museum Trust • One of the worlds largest Independent Museums • An educational Charity • 10 Museum Sites, 36 Historic Sites in total over 7 square miles • 200 members of paid staff • Based in a World Heritage Site, The Ironbridge Gorge • Around 500,000 visitors per year
- 39. Volunteering at Ironbridge 400+regular volunteers Corporate Volunteering-1000+ people Great range of ages-16 up to 90 Opportunities for young and unemployed people Monthly projects/Regular placements A better Museum thanks to their efforts
- 40. Volunteering at Ironbridge WhyVolunteer? This is the key to getting and keeping the right people -Social interaction -Gain skills and experience
- 41. Volunteering at Ironbridge Demonstrate Guide Research Maintain Support Help us to add to and deliver an excellent level of service
- 42. Volunteering at Ironbridge Wheredo we find them? Newspaper Articles Word of Mouth Staff Volunteers Visitor interest Volunteer Centre
- 43. Volunteering at Ironbridge To become a volunteer at Ironbridge: Application It doesn’t need to be too formal, References this is a volunteer role, not a job. Interview BUT it does need to be structured. Placement Induction Monitoring
- 44. Volunteering at Ironbridge Getting the Right people Role Descriptions- know what you want before you recruit, think about things which could help your organisation, but seem a long way off- could a volunteer get you there? Interview-get to know your volunteer, recruit carefully, and specifically for the role-only place someone if they are the RIGHT person Monitoring-keep talking to your volunteers keep them informed, give them goals let them know outcomes they can expect to get from their role.
- 45. Volunteering at Ironbridge BuildingRoles A volunteer role should benefit all parties Always think of the ‘BEST POSSIBLE OUTCOME’ Think wider than day to day, WHAT SORT OF PERSON DO YOU REALLY NEED?
- 46. Volunteering at Ironbridge Justyna Gasinska 20 year-old Polish student Currently working weekends in a factory Studying Business Administration at college, evenings only Would like to have an office job but needs experience Rob Davies 59 years old Lives locally Recently retired Misses work and the contact with others Feels he has skills to give Different types of Volunteers
- 47. Volunteering at Ironbridge RETAININGYOUR VOLUNTEERS Benefits: Free entry Quarterly Newsletter Monthly coffee mornings and events Free ticket to events Free parking Discount in Museum Shops Lunch Access to training A friendly, welcoming atmosphere!
- 48. Volunteering at Ironbridge DEALINGWITH ISSUES Be prepared Recruit the right people into the right role Be open to change Have a procedure in place Follow it! Be open and honest & Most importantly, be nice!
- 49. Volunteering at Ironbridge MostImportantly… Get to know your volunteers – the better you know them the more they will want to help. Remember that they want to help, give them the opportunity. Show appreciation - Say thankyou!
- 50. The IRONBRIDGE GORGEMUSEUM TRUST Lucy Andrews-Manion 01952 601044 lucy.andrews-manion@ironbridge.org.uk
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