1. COMPANY PROFILE
The Dauphin brand
The Dauphin brand name stands worldwide for patented innovation and healthy sitting in
accordance with holistic HumanDesign approach. Dauphin offers ergonomically, technologically
and aesthetically optimized seating and work stations solutions, to ensure both physical and mental
well-being at the work place.
Our Bosse office concepts and furnishing became known as one of the first suppliers of room structure
systems. We offer mobile, interactive and modular solutions for interactive and dynamic work spaces
in offices, reception rooms, conference and sales rooms.
Dauphin footprint
Dauphin was founded by owner Friedrich-W Dauphin in 1969 and offices are based in Offenhausen,
Germany.
1981 Dauphin Office Seating was registered as a company in South Africa and in 1997 became a
proud member of the Bidvest Group who own 71% shares.
We have representation in Johannesburg, Cape Town and Durban and delivery and install nationally
within South Africa as well as into Africa.
Share Holding Structure:
CONTRIBUTION
- Financial Stability
- Succession Plan
- Market Strategies
- Growth and Sustainability
- Business Ethics
CONTRIBUTION
- Latest European Trends
- High Quality Standards
- World Class Operations
29%
Dauphin Germany
71%
Bidvest Group
Limited
2. COMPANY PROFILE
Design & Research
With headquarters in Hersbruck, Dauphin Entwicklungs- und Beteiligungs GmbH focuses on research
and development projects. The designs are produced by the design team, sometimes working
together with external designers. Dauphin holds over 75 utility models and patent applications
throughout the world. The company has also lodged another 95 applications for aesthetic models
and design patents as well as 100 trademark applications.
Dauphin product awards
Dauphin has received numerous product awards for ergonomics and product design. The RedDot
international design award, Design “HIT” Award and Ergonomic “HIT” Awards.
Dauphin quality & environmental certification
• ISO 14001:2004
• BS EN ISO 9001:2008
• BSI-OHSAS 8001:2007
• GS Quality Office certification
• GS Safety certification
• GS & Aktion seal of quality certification
• EMAS Environmental certification
• ESSA (Ergonomics Society of S.A.)
• Ergomax Gold Star certification
• BIFMA Gold certification
• Blue Angel (health) certification
• LGA Nuremberg seal of approval for
Ergonomics
• TuV Reinland Seal of approval for ergonomics
Manufacturing:
With 22 sales and production companies in Germany and abroad as well as numerous licensees and
representatives in 65 countries, the Dauphin Group is one of the leading manufacturers of office
furniture in the European region as well as in South Africa.
Dauphin’s manufacturing arm in Johannesburg, South Africa, , Bidoffice Furniture Manufacturing, is
one the largest manufacturers of office furniture in South Africa, supplying directly to the corporate
and project markets. We manufacture under license to Dauphin Germany, thus maintaining
international standards of quality and ergonomics such as the DIN Quality Assurance system, ISO and
EN29001.
Dauphin Human Design Group South Africa has a staff compliment of 26 sales and marketing staff
backed by Bidoffice Furniture Manufacturing which has a staff compliment of 387 employees for
chairs and 145 in the factory for desk and dynamic space solutions furniture.
Environmental (Green) membership
The importance which the company philosophy attached to protecting the environment was made
clear back in 2003 when the company set up an environmental management system in accordance
with DIN EN ISO 14001 and is a member of the Bavarian International Environmental Pact. Dauphin is
looking to set an example by working together with other companies in Bavaria and going beyond
the legal requirements in order to avoid damaging the environment in the future.
Our products do not contain any harmful or hazardous components.
3. COMPANY PROFILE
Our delivery lead time
Dauphin has a delivery lead time of 4 -6 working weeks from date of order, or receipt of our fabric,
whichever is latest.
Guarantee
Dauphin products are guaranteed for seven (7) years against faulty workmanship and parts. This
guarantee is applicable to all products used under normal office conditions, i.e. average of 8 hour
day. Fabrics hold the manufacturers guarantee.
We also offer a 10 year continuity of supply of same or similar product.
BBB-EE status
Empowerdex has proudly rated Dauphin HumanDesign® Group as an AA Level 3 contributor.
In addition to our financial stability backed by the Bidvest Group, we operate in accordance to strict
Government legislation pertaining to BEE, Employment Equity, Skills Training, Health and Safety
regulations, and have effective contingency and succession plans in place.
Proven Track Record in the Service Industry
Dauphin has provided a schedule of Client References with relevant names and contact details as a
Service Track Record, comprising of ABSA, FNB, Telkom, Old Mutual, Sasol, Trafigura, Standard Bank,
Chevron, Engen, Alexander Forbes, , and South African Airways to name a few.
User Education
Dauphin HumanDesign® Group believes in the importance of ensuring that every staff member
seated on our chairs or behind our desks, are given personal user education on the importance of
ergonomics and workstation tools, by our trained Seating Specialists at no cost.
The user training could be done in teams, groups or individuals, and will apply to new inductions who
are recruited, for the duration of the guarantee.
Contact Details
We ensure at Dauphin, that access to management and staff, are available at all times.
Do not hesitate to contact us on the following telephone or email addresses:
4. COMPANY PROFILE
Head Office
Dauphin HumanDesign Group
62 Hume corner Oxford Roads
Dunkeld
Johannesburg
Tel: 011 447 9888
Fax: 011 447 9889
Contact: Cherine Leishman – Sales & Marketing Manager
Cape Town
Dauphin HumanDesign Group
Ground Floor, Fir Street
Observatory
Cape Town
Tel: 021 448 3682
Fax: 021 448 5026
Contact: Sihaam Moerat, Branch Manager
: Rouline Combrink, Business Development Consultant
: Amanda Knight, Branch Co-ordinator
Durban
Bidoffice Cecil Nurse
Unit 8, Thyk Retail Park
River Horse Road
Riverhorse Valley
Durban
Tel: 031 569 6081
Fax: 031 569 6083
Namibia
16 Gold Street
Prosperita Industrial Park
Windhoek
Namibia
Tel: +264 61 385 700
Fax: +264 61231 052
We assure you of our best service and attention at all times.
With regards
Sihaam Moerat
Cape Town Branch Manager