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Society Usage
of Individual
Data




www.HRSonline.org
Where does the data come from?


Primary Sources
•   HRS website – Individuals can create an account with the Society to access
    password-protected areas of the site and submit membership applications.

•   Scientific Sessions registrations – Largest single source of non-member
    data. Imported annually, late summer/early fall.

•   Other HRS products/services – Orders of materials and education programs

•   Leads from external sources – Medtronic fellows-in-training for the affiliate
    program. Business cards and contacts from trade shows. HeartRhythm
    Journal editorial board and reviewers.
What do we collect and why?


Types of Information
Contact/Identity information   Demographic information
• Title and Company            • Primary occupation
• Address                      • Primary and secondary specialties
• Email                        • Work environment
• Birthdate                    • Training history
• Gender                       • Procedure involvement
How do we use the information collected?


Identification and Communication
•   Gauge a sense of interest or potential pool of volunteers for a location or
    topic area

•   Refine target audiences for marketing of HRS resources and programs

•   Sell the information or access to the information to interested vetted parties
How do external parties get our data?


Methods of Sharing Data
•   Purchasers of membership mailing list – Membership vets the mailing list
    use. Only member addresses are distributed. For educational products only.

•   Third-party vendor with whom HRS has a customer relationship: webinar
    registration vendor – KRM, on-demand product vendor – LDI and Astute,
    IBHRE SAP – Swiss VBS.

    Vendor is allowed to use the data for their marketing purposes once the
    individual has purchased the product.
How do external parties get our data? (cont’d)


Methods of Sharing Data
•   Scientific Sessions Mailing List – Meetings department approved. Mailing
    list of attendee addresses to exhibiting companies only.

•   HRS Co-Sponsored and Endorsed Programs – Education department
    approved.

    Deliverables: mailing address list of members, mentions in Keeping Pace,
    targeted eblast to Society members, course spotlight in Professional
    Education newsletter to Society members.
What protections are in place for privacy concerns?


Opt-Outs and Unsubscribes
•   We use Informz as our primary email marketing tool which ties to the
    Society’s database.

•   The Society employs opt-outs based on communication buckets. These
    opt-outs are respected for print and email communications.

    These are managed from the Communication Preferences from user’s
    online profile or at the bottom of the Informz eblast.

•   For CAN-SPAM compliance, individuals can unsubscribe from all HRS
    marketing emails sent by the Society.
What protections are in place for privacy concerns?
(cont’d)


Opt-Outs from Other Sources
•   Scientific Sessions registration form offers the opportunity to opt-out of third
    party mailings, specific to Heart Rhythm exhibiting companies




•   At this time, the Society does not offer the option to opt-out of third party
    mailings for other uses.
Restrictions


Current Policies
•   We do not sell member email addresses.

•   We only sell mailing address lists in the following avenues:

     --- Membership mailing list
     --- Co-sponsored & endorsed programs
     --- Heart Rhythm attendees

•   We market non-HRS products and services to members (i.e., Co-
    Sponsored & Endorsed programs).

•   We do not market non-HRS products and services to non-members,
    print and electronic.

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Data usage individuals

  • 2. Where does the data come from? Primary Sources • HRS website – Individuals can create an account with the Society to access password-protected areas of the site and submit membership applications. • Scientific Sessions registrations – Largest single source of non-member data. Imported annually, late summer/early fall. • Other HRS products/services – Orders of materials and education programs • Leads from external sources – Medtronic fellows-in-training for the affiliate program. Business cards and contacts from trade shows. HeartRhythm Journal editorial board and reviewers.
  • 3. What do we collect and why? Types of Information Contact/Identity information Demographic information • Title and Company • Primary occupation • Address • Primary and secondary specialties • Email • Work environment • Birthdate • Training history • Gender • Procedure involvement
  • 4. How do we use the information collected? Identification and Communication • Gauge a sense of interest or potential pool of volunteers for a location or topic area • Refine target audiences for marketing of HRS resources and programs • Sell the information or access to the information to interested vetted parties
  • 5. How do external parties get our data? Methods of Sharing Data • Purchasers of membership mailing list – Membership vets the mailing list use. Only member addresses are distributed. For educational products only. • Third-party vendor with whom HRS has a customer relationship: webinar registration vendor – KRM, on-demand product vendor – LDI and Astute, IBHRE SAP – Swiss VBS. Vendor is allowed to use the data for their marketing purposes once the individual has purchased the product.
  • 6. How do external parties get our data? (cont’d) Methods of Sharing Data • Scientific Sessions Mailing List – Meetings department approved. Mailing list of attendee addresses to exhibiting companies only. • HRS Co-Sponsored and Endorsed Programs – Education department approved. Deliverables: mailing address list of members, mentions in Keeping Pace, targeted eblast to Society members, course spotlight in Professional Education newsletter to Society members.
  • 7. What protections are in place for privacy concerns? Opt-Outs and Unsubscribes • We use Informz as our primary email marketing tool which ties to the Society’s database. • The Society employs opt-outs based on communication buckets. These opt-outs are respected for print and email communications. These are managed from the Communication Preferences from user’s online profile or at the bottom of the Informz eblast. • For CAN-SPAM compliance, individuals can unsubscribe from all HRS marketing emails sent by the Society.
  • 8. What protections are in place for privacy concerns? (cont’d) Opt-Outs from Other Sources • Scientific Sessions registration form offers the opportunity to opt-out of third party mailings, specific to Heart Rhythm exhibiting companies • At this time, the Society does not offer the option to opt-out of third party mailings for other uses.
  • 9. Restrictions Current Policies • We do not sell member email addresses. • We only sell mailing address lists in the following avenues: --- Membership mailing list --- Co-sponsored & endorsed programs --- Heart Rhythm attendees • We market non-HRS products and services to members (i.e., Co- Sponsored & Endorsed programs). • We do not market non-HRS products and services to non-members, print and electronic.

Editor's Notes

  1. Contact/Identity – Contact – transactions. Birthdate and Gender used for matching up against iMIS and deduplicationDemographic – More we know about them the better we can cater to them
  2. Luis and AF TOC participationEsther and Debbie can help with target audience refinement. More effective eblasts.Drill down to interested vetted parties
  3. Vendors often have their own products they sell, not just ours. Important to get in writing the use of the data that is given to the vendor and that our information is not to be imported into their general database for their marketing of non-HRS products.
  4. Stress MEMBERS in CoSponEnd deliverables. Taken from agreement online. MarCom will ensure that the Co-Sponsored Endorsed programs are only marketed to members. Education needs to remember that when suggesting target groups. Will take to MCM any suggestions to change non-member policy.
  5. Opt out buckets help because unsub means they unsubscribe from everything.
  6. Stress HR2013 opt out is for exhibiting companies. Language taken from online form.
  7. MCM determines non-member communication policy.