Data to Decisions:
Use Data to design a Competitive
Advantage
Badhri Krishnamoorthy
Global Head, Marketing & Alliances, Enterprise Information Management
| ©2014, Cognizant
Cognizant
From a captive arm to a market leading Global Services Providers
1197+ active customers
$8.84Billion
2013
171,400+
Employees Globally
12,000+
Projects in 40
countries
25+ Regional Sales Offices
50+ GlobalDelivery Centers
NorthAmerica 77.6%
Europe 17.9%
Rest of World4.6%
Financial Services: 42.0%
Healthcare: 25.6%
Retail,Manufacturing& Logistics:
21.1%
20.4%
$10.3Billion
2014 (Guidance)
16.5%
2
| ©2014, Cognizant
Emergence of Chief Data Officers
Learning from the history
3
Johannes Kepler(1571-1630) Tycho Brahe (1546-1601)
| ©2014, Cognizant
Business Leaders – Today & Tomorrow
Businesses that understand the meaning and impact of data have
flourished
4
and those
which did not
have
perished…
`
| ©2014, Cognizant
Success lies in effective use of Data Assets
Today many of the enterprise are…
5
Data Rich
Information Poor
Insights Starved
| ©2014, Cognizant
Introducing Code Halos™
6
| ©2014, Cognizant
Code Halos™
Data, devices and interactions surrounding all of us
7
Code Halo™ /kohd hey-loh/.noun
The information that surrounds
people, organizations, processes
and products
Code Halo™
| ©2014, Cognizant
Personal Code Halos
Making meaning from digital footprints
8
A storyline is being
written for those who
can read it and act
A company that knows
my Halo knows my
habits – and can be
my partner
Data, devices and
interactions are
creating “Code Halos”
that surround all of
us, describing our
lives and habits
| ©2014, Cognizant
Code Halos Reshape the Enterprise
Code Halos are empowering today’s businesses
9
Employees
Products,services,
institutional knowledge
poweredby big data…
Products
Products usage,feature
preferences,service
requirement…
CODE
HALOSTM
The data that accompanies
people, organizations,
devicesetc... contains a
richnessof potential
businessmeaning
Partners
Demandtrends,
servicing needs, stock
information,delivery
challenges…
Customers
Past buys, searches,
history,preferences,
location,family,friends…
| ©2014, Cognizant
Code Halos Collide
The ignition that catalyzes new opportunities
10
| ©2014, Cognizant
CREATE CUSTOMER CODE HALOS
11
| ©2014, Cognizant
Flight Info Duty Free
Customer and Product Code Halos
Increase Revenue & Customer Satisfaction
12
Improve customerprofile
base by 50%
Improve revenue from
rewards programby 30%
Improve customer
satisfactionscoreby 20%
 While passengers use the application,the airport is able to capture needs, intents etc…
 By analyzing the passengers Code Halo,airport services cancreate a 1:1 experience.Forexample,Duty Free
shops cansuggest offers basedonpassengers previous buys.
 Social component allows these services to be extendedina meaningful way.
 Passengers canuse the mobile app to navigate the hustle and bustle of the airport.
| ©2014, Cognizant
CREATE PRODUCT CODE HALOS
13
| ©2014, Cognizant
Product and Employee Code Halos
Improve product efficiency
14
Reduce maintenancecost by
20%
Reduce fuel expenses by
15%
Improve fleet utilization by
30%
Driver : Abbey Rhode
Heading : Westminister
Speed : 30 kmph
Driving score : Normal mode
Fuel gauge : 10% (100 m to
closest fuel
station)
Maintenance
beacon : Green
Driver : James Patterson
Heading : London Eye
Speed : 55 kmph
(warning)
Driving score : Eco mode
Fuel gauge : 40%
Maintenance
beacon : Red
Driver : John Nash
Heading : Piccadilly
Circus
Speed : 40 kmph
Driving score : Eco mode
Fuel gauge : 85%
Maintenance
beacon : Yellow
 Data capturedby sensors canbe actively trackedthroughthe mobile app.
 The mobile apps provides fleet managers anddrivers with informationsuchas driving behaviorandvehicle
maintenance information.
 Data is uploadedto the cloudusing mobile networks allowingfleet managersaccess to the informationfrom
anywhere.
 By applying analytics over the informationfleet managers cancontinuously optimize fleet operations.
| ©2014, Cognizant
CREATE PARTNER CODE HALOS
15
| ©2014, Cognizant
Partner and Customer Code Halos
Grow the business
16
Improve lead info
captureby 75%
Increase lead
conversionby 10%
Improve prospect
info capture by 75%
Increase portfolio
size by 20%
 Get insights fromdiscussions betweenagent andcustomer.
 Mobile app reduces the paperwork foragents improvingtheirproductivity.
 Mobile app helps agents demonstrate policy merits better.
 By capturing 3rd party agent activities onthe fieldthrough the mobile app and analyzingthem, the company
is cluedinto customers needs andagents challenges enabling them to bring to 1:1 experiences to life.
| ©2014, Cognizant
Increasing expectations from CDOs
17
Sophisticated BI &
Analytics
Leverage
Universal Data
Chooseproven
Technologies
Agility for
Business Change
Easy to Build and
Manage
Needto spend time on
BI & Analytics,where it
matters most (not on
building infrastructure)
Manage all-
structures of data
(Universal Data
Management)
Deliver Subject
Areas in days &
weeks,not in
months oryears
Faster business
value realization
with provenset of
technology options
Install,Configure
& Customize,
don’t develop
| ©2014, Cognizant
BigDecisions Business Solution Platform
A new paradigm for seamless, end-to-end information
management & analytics value
18
Robust Core Platform
Acquire, Manage and Use
Any-Data
Rapid Value Delivery
Flexible, Agile & Economical
Relevant Business Apps
Intuitive, focused and bite-
size BI & Analytics
| ©2014, Cognizant
In Summary
19
CDOs to drive organizations’ transformation for embracing Universal Data
BigDecisions Business Solution Platform: a Platform based approach to
Universal Data Management with a Suite of business ready analytical apps

Enterprise halos to reshape businesses, & create value

| ©2013, Cognizant
20
Explore the Future of Work at:
www.unevenlydistributed.com
BigDecisionsTM Business SolutionPlatform
http://www.cognizant.com/enterprise-analytics/big-data
Thank You

Data to Decisions - Use Data to design a Competitive Advantage

  • 1.
    Data to Decisions: UseData to design a Competitive Advantage Badhri Krishnamoorthy Global Head, Marketing & Alliances, Enterprise Information Management
  • 2.
    | ©2014, Cognizant Cognizant Froma captive arm to a market leading Global Services Providers 1197+ active customers $8.84Billion 2013 171,400+ Employees Globally 12,000+ Projects in 40 countries 25+ Regional Sales Offices 50+ GlobalDelivery Centers NorthAmerica 77.6% Europe 17.9% Rest of World4.6% Financial Services: 42.0% Healthcare: 25.6% Retail,Manufacturing& Logistics: 21.1% 20.4% $10.3Billion 2014 (Guidance) 16.5% 2
  • 3.
    | ©2014, Cognizant Emergenceof Chief Data Officers Learning from the history 3 Johannes Kepler(1571-1630) Tycho Brahe (1546-1601)
  • 4.
    | ©2014, Cognizant BusinessLeaders – Today & Tomorrow Businesses that understand the meaning and impact of data have flourished 4 and those which did not have perished… `
  • 5.
    | ©2014, Cognizant Successlies in effective use of Data Assets Today many of the enterprise are… 5 Data Rich Information Poor Insights Starved
  • 6.
  • 7.
    | ©2014, Cognizant CodeHalos™ Data, devices and interactions surrounding all of us 7 Code Halo™ /kohd hey-loh/.noun The information that surrounds people, organizations, processes and products Code Halo™
  • 8.
    | ©2014, Cognizant PersonalCode Halos Making meaning from digital footprints 8 A storyline is being written for those who can read it and act A company that knows my Halo knows my habits – and can be my partner Data, devices and interactions are creating “Code Halos” that surround all of us, describing our lives and habits
  • 9.
    | ©2014, Cognizant CodeHalos Reshape the Enterprise Code Halos are empowering today’s businesses 9 Employees Products,services, institutional knowledge poweredby big data… Products Products usage,feature preferences,service requirement… CODE HALOSTM The data that accompanies people, organizations, devicesetc... contains a richnessof potential businessmeaning Partners Demandtrends, servicing needs, stock information,delivery challenges… Customers Past buys, searches, history,preferences, location,family,friends…
  • 10.
    | ©2014, Cognizant CodeHalos Collide The ignition that catalyzes new opportunities 10
  • 11.
    | ©2014, Cognizant CREATECUSTOMER CODE HALOS 11
  • 12.
    | ©2014, Cognizant FlightInfo Duty Free Customer and Product Code Halos Increase Revenue & Customer Satisfaction 12 Improve customerprofile base by 50% Improve revenue from rewards programby 30% Improve customer satisfactionscoreby 20%  While passengers use the application,the airport is able to capture needs, intents etc…  By analyzing the passengers Code Halo,airport services cancreate a 1:1 experience.Forexample,Duty Free shops cansuggest offers basedonpassengers previous buys.  Social component allows these services to be extendedina meaningful way.  Passengers canuse the mobile app to navigate the hustle and bustle of the airport.
  • 13.
    | ©2014, Cognizant CREATEPRODUCT CODE HALOS 13
  • 14.
    | ©2014, Cognizant Productand Employee Code Halos Improve product efficiency 14 Reduce maintenancecost by 20% Reduce fuel expenses by 15% Improve fleet utilization by 30% Driver : Abbey Rhode Heading : Westminister Speed : 30 kmph Driving score : Normal mode Fuel gauge : 10% (100 m to closest fuel station) Maintenance beacon : Green Driver : James Patterson Heading : London Eye Speed : 55 kmph (warning) Driving score : Eco mode Fuel gauge : 40% Maintenance beacon : Red Driver : John Nash Heading : Piccadilly Circus Speed : 40 kmph Driving score : Eco mode Fuel gauge : 85% Maintenance beacon : Yellow  Data capturedby sensors canbe actively trackedthroughthe mobile app.  The mobile apps provides fleet managers anddrivers with informationsuchas driving behaviorandvehicle maintenance information.  Data is uploadedto the cloudusing mobile networks allowingfleet managersaccess to the informationfrom anywhere.  By applying analytics over the informationfleet managers cancontinuously optimize fleet operations.
  • 15.
    | ©2014, Cognizant CREATEPARTNER CODE HALOS 15
  • 16.
    | ©2014, Cognizant Partnerand Customer Code Halos Grow the business 16 Improve lead info captureby 75% Increase lead conversionby 10% Improve prospect info capture by 75% Increase portfolio size by 20%  Get insights fromdiscussions betweenagent andcustomer.  Mobile app reduces the paperwork foragents improvingtheirproductivity.  Mobile app helps agents demonstrate policy merits better.  By capturing 3rd party agent activities onthe fieldthrough the mobile app and analyzingthem, the company is cluedinto customers needs andagents challenges enabling them to bring to 1:1 experiences to life.
  • 17.
    | ©2014, Cognizant Increasingexpectations from CDOs 17 Sophisticated BI & Analytics Leverage Universal Data Chooseproven Technologies Agility for Business Change Easy to Build and Manage Needto spend time on BI & Analytics,where it matters most (not on building infrastructure) Manage all- structures of data (Universal Data Management) Deliver Subject Areas in days & weeks,not in months oryears Faster business value realization with provenset of technology options Install,Configure & Customize, don’t develop
  • 18.
    | ©2014, Cognizant BigDecisionsBusiness Solution Platform A new paradigm for seamless, end-to-end information management & analytics value 18 Robust Core Platform Acquire, Manage and Use Any-Data Rapid Value Delivery Flexible, Agile & Economical Relevant Business Apps Intuitive, focused and bite- size BI & Analytics
  • 19.
    | ©2014, Cognizant InSummary 19 CDOs to drive organizations’ transformation for embracing Universal Data BigDecisions Business Solution Platform: a Platform based approach to Universal Data Management with a Suite of business ready analytical apps  Enterprise halos to reshape businesses, & create value 
  • 20.
    | ©2013, Cognizant 20 Explorethe Future of Work at: www.unevenlydistributed.com BigDecisionsTM Business SolutionPlatform http://www.cognizant.com/enterprise-analytics/big-data Thank You