Data Works MD August 2019 - https://www.meetup.com/DataWorks/events/263516699/ Data in the City: Analytics and Civic Data in Baltimore Does Baltimore City government even know how to use data? Why is [insert service here] still paper-based? Where are the hotspots for illegal dumping? Is President Trump right about the rats? Smart cities, civic data use, and urban data analytics are all hot topics, but what are the current capabilities and applications in our own city government? Justin Elszasz and Babila Lima from the City of Baltimore will showcase a few examples of how data is being used to improve city services for the residents of Baltimore, from simple performance management to predictive analytics. Justin Elszasz Justin served as the data scientist for the Bloomberg Philanthropies-funded Innovation Team in the Mayor’s Office before taking on his current role, where he manages the CitiStat program and leads analysis across CitiStat and the Innovation Team. With his previous organization, Navigant Consulting, Justin supported the U.S. Department of Energy’s appliance standards program – the unsung hero of the Obama administration’s climate change efforts – through analysis and developing Federal regulations. He also used data science to improve utility energy efficiency programs. Justin holds an M.S. in mechanical engineering from Columbia University, where he researched applied data science in the energy sector and was a National Science Foundation fellow in the “Integrative Graduate Education and Research Traineeship”, with a program focus of “Solving Urbanization Challenges by Design”. He has prior experience as a design engineer in the aerospace and medical device industries. Justin can be reached at https://www.linkedin.com/in/justinelszasz/

1. MAYOR’S OFFICE OF
PERFORMANCE &
INNOVATION
CitiStat | Innovation
1
Data in the City: Analytics
and Civic Data in Baltimore
Justin Elszasz, Deputy Director/Analytics Lead, Mayor’s Office of Performance &
Innovation
Babila Lima, Director, Business Process Improvement Office, Department of General
Services
August 28, 2019

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What does the city do with its data?

3. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
3
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?

4. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
4
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?

5. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
5
Justin!
Babila!
(obligatory nod to
democracy)

6. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
6
Budget Analysts
Crime Analysts
Automation & Tech
Epidemiologists
Chief Data Officer
Database Admins
Analysts (CitiStat)
Data Science (i-team)
GIS Analysts

7. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
7

8. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
8
City Data Fellows

9. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
9
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?

10. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
10
MAYOR’S OFFICE OF
PERFORMANCE & INNOVATION+ =

11. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
11
Performance Measurement +
Management
Accountability
Tactical/Operations Improvements
Multi-Agency Coordination
Single Mayoral Priority Focus
Data + Human-Centered Design
Creative Problem-Solving
Bloomberg Philanthropies-funded

12. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
12
PoliceStat
Towards deeper reporting and analysis

13. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
13
CleanStat
Hotspots to test better cleaning strategies
3300 blk Woodland Ave

14. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
14

15. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
15
Extension
Project
Task
Automation
Paperless
Government

16. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
Examples (Less Manual)
● Documentation & Scripts for Annual Outcome Budget Measures
● Energy Consumption Pipeline
● Timesheet Reminders -- Gollandbot
● Position Description & Job Posting Creator
● Unpacking PDFs -- Elevators & Amortization Schedules
● BoE Review
● Compensation Parity Analysis
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17. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
17

18. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
Examples (Less Time/Effort)
● Change Orders -- pennywise & pound foolish
● Mobile Maintenance -- a “downtown” preference exposed
● Do we Need a People Pipeline -- An Analysis to Support Creation of a Govt
Fellowship Program
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19. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
19
data.world

20. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
20
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?

21. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
21
How do we know if a house is
abandoned?

22. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
22

23. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
23

24. 24
Vacant
No one is living in the house
No one is living in the house
Resident complains or inspector notices
Code violations
Vacant Building Notice (VBN)
Unoccupied

25. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
25
Assistance for things like
weatherization or
maintenance is available
to help homeowners
afford to keep living in
their home, but isn’t
necessarily well-targeted,
especially in middle
neighborhoods where the
market dynamics aren’t
well understood.
If we knew which
houses were at risk of
the homeowner
abandoning the
property...
...or even identify which
ones have recently been
abandoned, we could
intervene sooner,
preventing homes from
falling into disrepair,
harming the
neighborhood, and
requiring even more time
and money to rectify.

26. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
26
Mosaic flyover imagery
Rooftop Health Classification
GIS Data Individual parcel
images
Good condition
Good condition
Poor condition
Youthworks
Rooftop
Project
Housing Occupancy Model
Unoccupied
or
Occupied
Housing
Data
Water
Usage
External Data
(USPS/direct
mailing)
Rooftop
Model
Occupancy
Model

27. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
27
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?

28. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
28
Building Capacity

29. MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
Thank you!Learn more at:
opi.baltimorecity.gov
generalservices.baltimorecity.gov
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