MAYOR’S OFFICE OF
PERFORMANCE &
INNOVATION
CitiStat | Innovation
1
Data in the City: Analytics
and Civic Data in Baltimore
Justin Elszasz, Deputy Director/Analytics Lead, Mayor’s Office of Performance &
Innovation
Babila Lima, Director, Business Process Improvement Office, Department of General
Services
August 28, 2019
2
What does the city do with its data?
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
3
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
4
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
5
Justin!
Babila!
(obligatory nod to
democracy)
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
6
Budget Analysts
Crime Analysts
Automation & Tech
Epidemiologists
Chief Data Officer
Database Admins
Analysts (CitiStat)
Data Science (i-team)
GIS Analysts
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
7
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
8
City Data Fellows
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
9
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
10
MAYOR’S OFFICE OF
PERFORMANCE & INNOVATION+ =
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
11
Performance Measurement +
Management
Accountability
Tactical/Operations Improvements
Multi-Agency Coordination
Single Mayoral Priority Focus
Data + Human-Centered Design
Creative Problem-Solving
Bloomberg Philanthropies-funded
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
12
PoliceStat
Towards deeper reporting and analysis
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
13
CleanStat
Hotspots to test better cleaning strategies
3300 blk Woodland Ave
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
14
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
15
Extension
Project
Task
Automation
Paperless
Government
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
Examples (Less Manual)
● Documentation & Scripts for Annual Outcome Budget Measures
● Energy Consumption Pipeline
● Timesheet Reminders -- Gollandbot
● Position Description & Job Posting Creator
● Unpacking PDFs -- Elevators & Amortization Schedules
● BoE Review
● Compensation Parity Analysis
16
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
17
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
Examples (Less Time/Effort)
● Change Orders -- pennywise & pound foolish
● Mobile Maintenance -- a “downtown” preference exposed
● Do we Need a People Pipeline -- An Analysis to Support Creation of a Govt
Fellowship Program
18
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
19
data.world
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
20
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
21
How do we know if a house is
abandoned?
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
22
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
23
24
Vacant
No one is living in the house
No one is living in the house
Resident complains or inspector notices
Code violations
Vacant Building Notice (VBN)
Unoccupied
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
25
Assistance for things like
weatherization or
maintenance is available
to help homeowners
afford to keep living in
their home, but isn’t
necessarily well-targeted,
especially in middle
neighborhoods where the
market dynamics aren’t
well understood.
If we knew which
houses were at risk of
the homeowner
abandoning the
property...
...or even identify which
ones have recently been
abandoned, we could
intervene sooner,
preventing homes from
falling into disrepair,
harming the
neighborhood, and
requiring even more time
and money to rectify.
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
26
Mosaic flyover imagery
Rooftop Health Classification
GIS Data Individual parcel
images
Good condition
Good condition
Poor condition
Youthworks
Rooftop
Project
Housing Occupancy Model
Unoccupied
or
Occupied
Housing
Data
Water
Usage
External Data
(USPS/direct
mailing)
Rooftop
Model
Occupancy
Model
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
27
Where are all the data people?
What are they doing?
Are they working on any cool problems?
How can I help?
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
28
Building Capacity
MAYOR’S OFFICE OF PERFORMANCE
& INNOVATION
CitiStat | Innovation
Thank you!Learn more at:
opi.baltimorecity.gov
generalservices.baltimorecity.gov
29

Data in the City: Analytics and Civic Data in Baltimore

  • 1.
    MAYOR’S OFFICE OF PERFORMANCE& INNOVATION CitiStat | Innovation 1 Data in the City: Analytics and Civic Data in Baltimore Justin Elszasz, Deputy Director/Analytics Lead, Mayor’s Office of Performance & Innovation Babila Lima, Director, Business Process Improvement Office, Department of General Services August 28, 2019
  • 2.
    2 What does thecity do with its data?
  • 3.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 3 Where are all the data people? What are they doing? Are they working on any cool problems? How can I help?
  • 4.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 4 Where are all the data people? What are they doing? Are they working on any cool problems? How can I help?
  • 5.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 5 Justin! Babila! (obligatory nod to democracy)
  • 6.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 6 Budget Analysts Crime Analysts Automation & Tech Epidemiologists Chief Data Officer Database Admins Analysts (CitiStat) Data Science (i-team) GIS Analysts
  • 7.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 7
  • 8.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 8 City Data Fellows
  • 9.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 9 Where are all the data people? What are they doing? Are they working on any cool problems? How can I help?
  • 10.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 10 MAYOR’S OFFICE OF PERFORMANCE & INNOVATION+ =
  • 11.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 11 Performance Measurement + Management Accountability Tactical/Operations Improvements Multi-Agency Coordination Single Mayoral Priority Focus Data + Human-Centered Design Creative Problem-Solving Bloomberg Philanthropies-funded
  • 12.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 12 PoliceStat Towards deeper reporting and analysis
  • 13.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 13 CleanStat Hotspots to test better cleaning strategies 3300 blk Woodland Ave
  • 14.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 14
  • 15.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 15 Extension Project Task Automation Paperless Government
  • 16.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation Examples (Less Manual) ● Documentation & Scripts for Annual Outcome Budget Measures ● Energy Consumption Pipeline ● Timesheet Reminders -- Gollandbot ● Position Description & Job Posting Creator ● Unpacking PDFs -- Elevators & Amortization Schedules ● BoE Review ● Compensation Parity Analysis 16
  • 17.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 17
  • 18.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation Examples (Less Time/Effort) ● Change Orders -- pennywise & pound foolish ● Mobile Maintenance -- a “downtown” preference exposed ● Do we Need a People Pipeline -- An Analysis to Support Creation of a Govt Fellowship Program 18
  • 19.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 19 data.world
  • 20.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 20 Where are all the data people? What are they doing? Are they working on any cool problems? How can I help?
  • 21.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 21 How do we know if a house is abandoned?
  • 22.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 22
  • 23.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 23
  • 24.
    24 Vacant No one isliving in the house No one is living in the house Resident complains or inspector notices Code violations Vacant Building Notice (VBN) Unoccupied
  • 25.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 25 Assistance for things like weatherization or maintenance is available to help homeowners afford to keep living in their home, but isn’t necessarily well-targeted, especially in middle neighborhoods where the market dynamics aren’t well understood. If we knew which houses were at risk of the homeowner abandoning the property... ...or even identify which ones have recently been abandoned, we could intervene sooner, preventing homes from falling into disrepair, harming the neighborhood, and requiring even more time and money to rectify.
  • 26.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 26 Mosaic flyover imagery Rooftop Health Classification GIS Data Individual parcel images Good condition Good condition Poor condition Youthworks Rooftop Project Housing Occupancy Model Unoccupied or Occupied Housing Data Water Usage External Data (USPS/direct mailing) Rooftop Model Occupancy Model
  • 27.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 27 Where are all the data people? What are they doing? Are they working on any cool problems? How can I help?
  • 28.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation 28 Building Capacity
  • 29.
    MAYOR’S OFFICE OFPERFORMANCE & INNOVATION CitiStat | Innovation Thank you!Learn more at: opi.baltimorecity.gov generalservices.baltimorecity.gov 29