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March 13th, 2013
How to unlock value from your PMO?   « Le Méridien », Brussels
Agenda


 Part 1.   Why is the value locked?



 Part 2.   6 propositions to unlock the value



 Part 3.   How to generate instant value?



 Part 4.   Real examples
Part 1
Why is the value locked?
Types of PMO
                                                         The higher the PMO,
                                                        the more general and
Enterprise PMO         TOP Mgmt                         transversal the scope.
                                                        Functional PMOs deal
Line PMO         CIO     CFO        CxO                   with more specific
                                                               contents
Métier PMO             Metier 1   Metier 2   Metier n



                            F12        F21



                            F12        F22
Functional PMO

                            F13        F23
Types of systems interacting with PMOs
                                            Project
                                            manage
                                                                                                Systems interact with
                                             ment
                                             tools                                               each other (yellow
                            …                                    Budgets
                                                                                                arrows) and with the
                                                                                               external world (orange
        Reportin                                                               Accoutin               arrows).
         g tools                                                                g ERP’s




      Code                                  PMO                                      Project
     qualifica                                                                       Helpdes
       tion                                                                             k




                  Testing                                                  Purchas
                 automat                                                   e order
                    es                                                      maker

                                 List of              Porfolio
                                acitvitie              Mgmt
                                    s                  tools
Type of phases supported by PMOs




          Demand           PPP Management
                                                         Asset
         Management                                   Management



 •   Demand log          • Project Management     • Asset Maintenance
 •   Demand Evaluation     • Project Initiation   • Asset Evolution
 •   Simulation            • Project Control      • Asset Performance
 •   Budget Allocation     • Project Closure
 •   Demand Management   • Program Management
     Performance         • Portfolio Management
                         • PPP Performance
Conclusion part 1
PMOs differ in organisation by
  Level they are working at
  Type of information they manage
  Type of phase they support
But also
  Due to the various maturity levels of and within
  the organisation

   Value is perceived differently by the various
   stakeholders and access to relevant info is
   generally not easy
   Information needs are linked to the nature of
   stakeholders: it must be specific to their needs
Part 2
6 propositions to unlock the value
PM tools manage much
Data in traditional PM tool (1/2)                   info per project and
                                  t
                      Project 1                   produce global ‘static’
                                                pictures with last relevant
                                                data. As these raw data all
                                                   come from the same
                                                system, we consider it as a
                                                  blurred, monochrome
                                                           picture




                      Project n


                  Blurred, monochrome picture
PM tools manage much
Data in traditional PM tool (2/2)                   info per project and
                                  t
                      Project 1                   produce global ‘static’
                                                pictures with last relevant
                                                data. As these raw data all
                                                   come from the same
                                                system, we consider it as a
                                                  blurred, monochrome
                                                           picture




                      Project n


                  Blurred, monochrome picture
Proposition 1 : use only useful PM data
                             Project ID
                                                     Rule #1 : use some
Signaletic                   Project Name             functional data
                             Project Manager
Progress                     Start Date                  & not all
                             Finish date
                                                  technical data available
  Tasks

                             Progress
                             « Meteo »
 Figures
                             Trend




 Teams




OBS link
                   Focused monochrome picture !
Proposition 2 : add more data
                       Project ID
                       Project Name
                                         Rule #2 : combine data
                       Project Manager    from other sources.
                       Start Date
                       Finish date              1+1 > 2

                       Progress
                       Meteo
                       Trend



                       Budget
  Accounting           % consumed
                       Project Manager




Operational tools      % milestones
                       achieved
Proposition 3 : enrich & qualify your data
      Project ID                Project ID
                                                                      Rule #3 : qualify &
      Project Name              Project Name
      Project Manager
      Start Date
                                Project Manager
                                Start Date
                                                                     enrich your data to
      Finish date               Finish date

                                                            KQI01
                                                                      produce missing
                        KPI01
      Progress
      Meteo
                                % Progress
                                Meteo
                                                                          elements
      Trend                     Trend



      Budget                    Budget
      % consumed                % consumed
      Project Manager           Project Manager




      % milestones              % milestones
      achieved                  achieved
                                                             KPI02


                                KQI01 : PM definition




     Colour picture !           KPI01 : % Progress
                                vs Budget
                                KPI02 : % Progress vs.
                                Calendar elapsed
                                TH01 : calendar elapsed %
Proposition 4 : build your PMO ‘memory’
                        t1        tp
            Project 1
                                            Rule #4 : historise
                                             combined data
                                           & generate more
                                          enrichments and DQ
                                                controls




            Project n
Application of the rules
Parameter                  today         t-1M         t-2M         t-3M          t-4M          t-5M          t-6M
Project I D                P001          P001         P001         P001          P001          P001          P001
Project Manager            TDV           TDV          TSO          TSO           TLA           TLA           TLA
Start Date                 1/01/2012     1/01/2012    1/01/2012    1/01/2012     1/01/2012     1/01/2012     1/01/2012
    Rule #1 : simple
Finish Date                1/04/2013     1/04/2013    1/04/2013    1/04/2013     1/04/2013     1/04/2013     1/04/2013       Colour Video !
    functional data
Progress                        80%            80%          80%            80%           78%           78%           78%
Meteo                      Rainy         Rainy        Rainy        Sunny         Sunny         Sunny         Sunny
Trend                      Normal        Normal       Normal       Up            Up            Up            Up

I nitial Budget                  120            120          120           120           120           120           120
Actuals                          110             90            Rule #4 : historise
                                                              80      75      72                        70            50
     Rule #2 : more
Project Manager  TDV                     TDV          TSO          TSO           TSO           TLA           TLA
        sources
% Milestones Reached            70%            70%          65%            65%           65%           50%           50%

DQ01 : PM Definition          TRUE         TRUE         TRUE         TRUE         FALSE          TRUE          TRUE

   Rule #3 : enrich &96%
TH01 : calendar elapsed                         89%          82%          76%           69%           63%            56%
TH02 : Budget Progress
                     92%                        75%          67%          63%           60%           58%            42%
        qualify
KPI 01 : (Progress/TH02)
                     87%                       107%         120%         128%          130%          134%           187%
KPI 02 : (Progress/TH01)        84%             90%          97%         105%          113%          124%           139%


              Rule #4 bonus : enrich & 2% n.a using history
KPI 03 : Progress v s3M  0%     2%      qualify  n.a    n.a                                                        n.a
KPI 04 : PM 6month rotation          3            3            2            2             1             1                1
Progress in chart
                                     Cross-Progress view
                           120%

                           100%

                            80%
Progress




                            60%

                            40%

                            20%

                             0%
                                     t-6M   t-5M   t-4M    t-3M   t-2M   t-1M   today
           Progress                  78%    78%    78%     80%    80%    80%    80%
           % Milestones Reached      50%    50%    65%     65%    65%    70%    70%
           TH01 : calendar elapsed   56%    63%    69%     76%    82%    89%    96%
           TH02 : Budget Progress    42%    58%    60%     63%    67%    75%    92%
Proposition 5 : produce all governance       Set of integrated
inputs                                    reports with the same
                                         scope, used in different
                                           governance bodies.
                                           One single reporting
                                                  truth!
Proposition 6 : see your information from
different points of view                     Dashboards with drill-
                                            down and ‘back in time’
                                              capacity that can
                                              explain all figures.
Conclusion part 2 : This enables to …
 Aggregate the information easily
 Go back in the the past
 Generate trends analysis (raw data, quality,
 enrichments…)
 Detect anomalies by comparing ‘alike’ data
     Progress vs. % Milestones reached
     Progress vs. Budget consumption
     …
 Calculate key performance indicators
     PM 6 month rotation < 6
     Expected burn rate to finish
     …
 Produce dynamic dashboards
Part 3
How to generate instant value
Information life cycle

                                          Decisions impact the
                       rogram
                      Organisation            organisation
                                                                    PMO
  Other
                                                                 Governance
 sources




           Organisations generate                                     Input is available to
             data (referentials,                                        make informed
             progress, budgets,                                        decisions (faster,
              orders, invoices,                                         better and more
            forecasts, meteo...)                                       reliable) decisions
                                       Data is controlled &
                                        transformed into
                                     intelligent Information
                           PMO           (KPIs, trends...)            PMO
Organisations
 use other                 Data                                   Information
   data to
  complete
    theirs
3 levers for improvement
                                     Driving actions through
                                      existing management
                       rogram
                      Organisation
 Other
                                                                    PMO
sources
                                               4                 Governance




                                                       Restitution of right info, at the
     1         Capture of
               useful data                             right time & in the right format    3
                                                             data-driven management


                                        Transformation
                                        of data into info

                             PMO                                       PMO
                             Data             2                    Information




  Focus of DepFac intervention
Value

  Non intrusive
  Simplicity : use of a limited set of functional
  data vs. all technical data
  Time to deliver : short term delivery with
  first iterations in weeks & full solution in
  months
  Generic : valid for all types of PMOs
  Coherence : wide range of stakeholders
  using the same information
  Leverage of previous investments
Part 4
Real examples
These are the various PMOs we
enabled
  IT PMO
  Facility Management PMO
  Risk PMO
  Basel 2 PMO
  Separation PMO
  Merger PMO
  Transformation PMO
  Corporate PMO

More info upon request
Questions?
 More Information?
      Deployments Factory SA
      Rue Guillaume Stocqstraat 79
      1050 Brussels - Belgium
      Tel: +32 2 290 63 90
      Email: info@depfac.com
      Twitter: @depfac

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data-driven PMO : How to unlock value from your PMO

  • 1. March 13th, 2013 How to unlock value from your PMO? « Le Méridien », Brussels
  • 2. Agenda Part 1. Why is the value locked? Part 2. 6 propositions to unlock the value Part 3. How to generate instant value? Part 4. Real examples
  • 3. Part 1 Why is the value locked?
  • 4. Types of PMO The higher the PMO, the more general and Enterprise PMO TOP Mgmt transversal the scope. Functional PMOs deal Line PMO CIO CFO CxO with more specific contents Métier PMO Metier 1 Metier 2 Metier n F12 F21 F12 F22 Functional PMO F13 F23
  • 5. Types of systems interacting with PMOs Project manage Systems interact with ment tools each other (yellow … Budgets arrows) and with the external world (orange Reportin Accoutin arrows). g tools g ERP’s Code PMO Project qualifica Helpdes tion k Testing Purchas automat e order es maker List of Porfolio acitvitie Mgmt s tools
  • 6. Type of phases supported by PMOs Demand PPP Management Asset Management Management • Demand log • Project Management • Asset Maintenance • Demand Evaluation • Project Initiation • Asset Evolution • Simulation • Project Control • Asset Performance • Budget Allocation • Project Closure • Demand Management • Program Management Performance • Portfolio Management • PPP Performance
  • 7. Conclusion part 1 PMOs differ in organisation by Level they are working at Type of information they manage Type of phase they support But also Due to the various maturity levels of and within the organisation Value is perceived differently by the various stakeholders and access to relevant info is generally not easy Information needs are linked to the nature of stakeholders: it must be specific to their needs
  • 8. Part 2 6 propositions to unlock the value
  • 9. PM tools manage much Data in traditional PM tool (1/2) info per project and t Project 1 produce global ‘static’ pictures with last relevant data. As these raw data all come from the same system, we consider it as a blurred, monochrome picture Project n Blurred, monochrome picture
  • 10. PM tools manage much Data in traditional PM tool (2/2) info per project and t Project 1 produce global ‘static’ pictures with last relevant data. As these raw data all come from the same system, we consider it as a blurred, monochrome picture Project n Blurred, monochrome picture
  • 11. Proposition 1 : use only useful PM data Project ID Rule #1 : use some Signaletic Project Name functional data Project Manager Progress Start Date & not all Finish date technical data available Tasks Progress « Meteo » Figures Trend Teams OBS link Focused monochrome picture !
  • 12. Proposition 2 : add more data Project ID Project Name Rule #2 : combine data Project Manager from other sources. Start Date Finish date 1+1 > 2 Progress Meteo Trend Budget Accounting % consumed Project Manager Operational tools % milestones achieved
  • 13. Proposition 3 : enrich & qualify your data Project ID Project ID Rule #3 : qualify & Project Name Project Name Project Manager Start Date Project Manager Start Date enrich your data to Finish date Finish date KQI01 produce missing KPI01 Progress Meteo % Progress Meteo elements Trend Trend Budget Budget % consumed % consumed Project Manager Project Manager % milestones % milestones achieved achieved KPI02 KQI01 : PM definition Colour picture ! KPI01 : % Progress vs Budget KPI02 : % Progress vs. Calendar elapsed TH01 : calendar elapsed %
  • 14. Proposition 4 : build your PMO ‘memory’ t1 tp Project 1 Rule #4 : historise combined data & generate more enrichments and DQ controls Project n
  • 15. Application of the rules Parameter today t-1M t-2M t-3M t-4M t-5M t-6M Project I D P001 P001 P001 P001 P001 P001 P001 Project Manager TDV TDV TSO TSO TLA TLA TLA Start Date 1/01/2012 1/01/2012 1/01/2012 1/01/2012 1/01/2012 1/01/2012 1/01/2012 Rule #1 : simple Finish Date 1/04/2013 1/04/2013 1/04/2013 1/04/2013 1/04/2013 1/04/2013 1/04/2013 Colour Video ! functional data Progress 80% 80% 80% 80% 78% 78% 78% Meteo Rainy Rainy Rainy Sunny Sunny Sunny Sunny Trend Normal Normal Normal Up Up Up Up I nitial Budget 120 120 120 120 120 120 120 Actuals 110 90 Rule #4 : historise 80 75 72 70 50 Rule #2 : more Project Manager TDV TDV TSO TSO TSO TLA TLA sources % Milestones Reached 70% 70% 65% 65% 65% 50% 50% DQ01 : PM Definition TRUE TRUE TRUE TRUE FALSE TRUE TRUE Rule #3 : enrich &96% TH01 : calendar elapsed 89% 82% 76% 69% 63% 56% TH02 : Budget Progress 92% 75% 67% 63% 60% 58% 42% qualify KPI 01 : (Progress/TH02) 87% 107% 120% 128% 130% 134% 187% KPI 02 : (Progress/TH01) 84% 90% 97% 105% 113% 124% 139% Rule #4 bonus : enrich & 2% n.a using history KPI 03 : Progress v s3M 0% 2% qualify n.a n.a n.a KPI 04 : PM 6month rotation 3 3 2 2 1 1 1
  • 16. Progress in chart Cross-Progress view 120% 100% 80% Progress 60% 40% 20% 0% t-6M t-5M t-4M t-3M t-2M t-1M today Progress 78% 78% 78% 80% 80% 80% 80% % Milestones Reached 50% 50% 65% 65% 65% 70% 70% TH01 : calendar elapsed 56% 63% 69% 76% 82% 89% 96% TH02 : Budget Progress 42% 58% 60% 63% 67% 75% 92%
  • 17. Proposition 5 : produce all governance Set of integrated inputs reports with the same scope, used in different governance bodies. One single reporting truth!
  • 18. Proposition 6 : see your information from different points of view Dashboards with drill- down and ‘back in time’ capacity that can explain all figures.
  • 19. Conclusion part 2 : This enables to … Aggregate the information easily Go back in the the past Generate trends analysis (raw data, quality, enrichments…) Detect anomalies by comparing ‘alike’ data Progress vs. % Milestones reached Progress vs. Budget consumption … Calculate key performance indicators PM 6 month rotation < 6 Expected burn rate to finish … Produce dynamic dashboards
  • 20. Part 3 How to generate instant value
  • 21. Information life cycle Decisions impact the rogram Organisation organisation PMO Other Governance sources Organisations generate Input is available to data (referentials, make informed progress, budgets, decisions (faster, orders, invoices, better and more forecasts, meteo...) reliable) decisions Data is controlled & transformed into intelligent Information PMO (KPIs, trends...) PMO Organisations use other Data Information data to complete theirs
  • 22. 3 levers for improvement Driving actions through existing management rogram Organisation Other PMO sources 4 Governance Restitution of right info, at the 1 Capture of useful data right time & in the right format 3 data-driven management Transformation of data into info PMO PMO Data 2 Information Focus of DepFac intervention
  • 23. Value Non intrusive Simplicity : use of a limited set of functional data vs. all technical data Time to deliver : short term delivery with first iterations in weeks & full solution in months Generic : valid for all types of PMOs Coherence : wide range of stakeholders using the same information Leverage of previous investments
  • 25. These are the various PMOs we enabled IT PMO Facility Management PMO Risk PMO Basel 2 PMO Separation PMO Merger PMO Transformation PMO Corporate PMO More info upon request
  • 26. Questions? More Information? Deployments Factory SA Rue Guillaume Stocqstraat 79 1050 Brussels - Belgium Tel: +32 2 290 63 90 Email: info@depfac.com Twitter: @depfac