Danicka Reid is seeking paid apprenticeship roles and has experience working as a client attendant at the National Liberal Club in London from 2014 to present. She also did a 2-week work experience as an office administrator at KIS Training Centre in 2010. Her skills include excellent customer service, teamwork, communication, problem solving and proficiency in Microsoft Office programs. She has a range of GCSE qualifications and is involved in her local community outreach projects in her spare time.

1. Danicka Reid
danicka2794@gmail.com-
01992710003- 07481991951
5 Lovell Road, Enfield, London, EN1 4RE
Seeking Paid Apprenticeship Roles.
Professional Summary
I present an attractive appearance and excellent mannerisms. Developing tact and
diplomacy through participation in youth groups. Hence, I respond positive to
negative situations and able to stimulate team effort. I have exercised communication
with individuals and small groups.
I regularly partake in community outreach projects, where I demonstrate the ability to
achieve the desired results. I can identify and understand personal values of
superiors, subordinates, peers, and others; accepting constructive criticism with keen
comprehensiveness.
Key Attributes
 Strong team player, assisting peers to maximise all business opportunities.
 A motivated and dynamic professional and a confidence communicator.
 Ability to empathise and listen actively to customers’ needs.
 Strong interpersonal skills: negotiating, influencing and dealing effectively with
people
PROBLEM SOLVING
My ability to review a situation from different perspectives allow me to identify
Problems and establish solutions through practical ideas.
WORK EXPERIENCE
Client Attendant
September 2014 - Present
National Liberal Club
Whitehall London - Founded in 1882 by William Ewart Gladstone, the National
Liberal Club exists to provide the very best club facilities for relaxing and
entertaining in the heart of London, for members whose interests vary from liberal
politics to the liberal arts. The club remains completely independent of any
party, but as the name implies, continues to be closely identified with the Liberal
tradition, and Liberals worldwide.
Roles and Responsibilities
• Operating service formalities in a fine dining environment.
• To provide exceptional waiting service or counter service to customers and
Whitehall / Parliament Staff Members.
• To provide a professional, pro-active and friendly customer service within
food and drink.
• To efficiently take, produce and serve correctly, customers’ orders.

2. • Contribute to the production, desserts and drinks and other menu items.
• To prepare and clear tables, whilst ensuring customer expectations are
exceeded.
• Develop good rapport and service with the private members of the private
dining Club.
Accountabilities
• Providing exceptional customer service.
• Personal adherence to internal audit standards/controls and cash handling
procedures.
• Compliance with the current ‘food & drink operational document.
Office Administrator
March 2010, 2 weeks, work experience
KIS Training Centre
Tottenham Hale, London - Specialist in accelerated learning, and has grown to
become a global business – with training centres around the UK, The working day
will generally last 12 hours, and courses run seven days a week - delivering the
maximum amount of knowledge in the minimum amount of time.
Roles and Responsibilities
Managed paperwork, organized documents and personal files. Operated computer
equipment and facilities including office printers for different purposes. Assisted
members of staff with their day to day task.
EDUCATION
Greig City Academy: Home
Hornsey, Greater London
September 2006 to August 2011 - (GCSE)
English (B)
Maths (C)
Biology (C)
Chemistry (B)
History (B)
Spanish (B)
Citizenship (B)
Religious Education (B)
IT (Distinction*)
Travel and Tourism (Pass)
Hobbies & Interests
• Highly Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint,
Publisher)
• Active member of my Local Community Outlook Project
• Socialising with Friends & Family
• Enjoy Making and Listening to Classical Music.

3. REFERENCES
(Available on request)