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Dr. Damian Roland
Consultant and Honorary Senior Lecturer
Paediatric Emergency Medicine
Leicester Hospitals
Probably…
…the largest simultaneous improvement
initiative in the history of healthcare
@HelenBevan #Quality2014 #f1
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
@HelenBevan@HelenBevan #APACForum
Our shared purpose:
To create a mass movement of grass roots
NHS staff and people who work with and use
the NHS to pledge a simple act that can
contribute to better patient care
Change
starts
with
me..
Maker
...I want
to make a
difference
Anyone can pledge – It’s personal to you!
Change
Starter
Pledge what is important to you
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
I have not failed...
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
Tell a personal
story
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
Be authentic
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
Practice what you
preach…
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
Support early adopters…
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
Recognise a different
type of radical…
#NHSChangeDay @NHSChangeDay /NHSChangeDay
Volunteers
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
ENGAGEMENTCOMMITMENT ENERGY
Global Change Day
Change Day continues to spread and inspire
across the world…
@HelenBevan
Thank
you!
@HelenBevan
Five enabling themes
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
VISION
VS
VALUES
We did something better
together….
#nhschangeday
Pledge your support at www.changemodel.nhs.uk/changeday
www.changeday.nhs.uk
NHS Change Day is supported and coordinated by NHS Improving Quality.
@HelenBevan
Research from the sales industry:
How many NOs should we be seeking to get?
• 2% of sales are made on the first contact
• 3% of sales are made on the second contact
• 5% of sales are made on the third contact
• 10% of sales are made on the fourth contact
• 80% of sales are made on the fifth to twelfth contact
Source: http://www.slideshare.net/bryandaly/go-for-no
C http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
@HelenBevan Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
Make it a personal
PERFORMANCE target.
Source: http://www.slideshare.net/AndreaWaltz/gfn-slidesharegfnhandling-rejectionpositively
Change Day Celebration! April 4, 2016
Make a
#FamilyPresence
Pledge!
Pledge cards (big and small)
Social Cards
Pins
Tissues
Lanyards
Posters (big and small)
E-mail us: changedayab@gmail.com
Damian Roland and "Going for the no!"  February 16, 2016
Damian Roland and "Going for the no!"  February 16, 2016

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Damian Roland and "Going for the no!" February 16, 2016