Presentation at Amcham EU ExCo Innovation Conference - panelist on the track "Social And Public Sector Innovation". The presentation is available on Amcham EU\'s page as well as a summary of the conference.
Public Sector & NGOs :Year of Innovations, OÜ LH Concept, EE Baltic PR Awards
Baltic PR Awards 2010
Since 2005 Baltic PR Awards is an annual contest to promote professionalism, effectiveness and high ethical standards within the public relations industry in the Baltic countries, as well as share knowledge and experience among both in-house and consultancy PR professionals.
Presentation at Amcham EU ExCo Innovation Conference - panelist on the track "Social And Public Sector Innovation". The presentation is available on Amcham EU\'s page as well as a summary of the conference.
Public Sector & NGOs :Year of Innovations, OÜ LH Concept, EE Baltic PR Awards
Baltic PR Awards 2010
Since 2005 Baltic PR Awards is an annual contest to promote professionalism, effectiveness and high ethical standards within the public relations industry in the Baltic countries, as well as share knowledge and experience among both in-house and consultancy PR professionals.
EDF2014: Marta Nagy-Rothengass, Head of Unit Data Value Chain, Directorate Ge...European Data Forum
PPP on Data & Executive Panel on Big Data, Introduction by Marta Nagy-Rothengass, Head of Unit Data Value Chain, Directorate General for Communications Networks, Content and Technology at the European Data Forum 2014, 20 March 2014 in Athens, Greece: Towards a Data Value Chain Partership in Europe.
apidays LIVE Helsinki & North - How public innovative procurement speeds up A...apidays
apidays LIVE Helsinki & North 2021 - APIs, Platforms, And Ecosystems - Transforming Industries And Experiences
March 15 & 16, 2021
How public innovative procurement speeds up API and platform-based R&D in private sector
Piia Moilanen, Chief Advisor at Business Finland
A detail analysis of internal factors (SWOT Analysis) and external factors (PESTLE Analysis) affecting Apple Inc. along with company overview and recommendations to overcome weaknesses and avoid threats.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
EDF2014: Marta Nagy-Rothengass, Head of Unit Data Value Chain, Directorate Ge...European Data Forum
PPP on Data & Executive Panel on Big Data, Introduction by Marta Nagy-Rothengass, Head of Unit Data Value Chain, Directorate General for Communications Networks, Content and Technology at the European Data Forum 2014, 20 March 2014 in Athens, Greece: Towards a Data Value Chain Partership in Europe.
apidays LIVE Helsinki & North - How public innovative procurement speeds up A...apidays
apidays LIVE Helsinki & North 2021 - APIs, Platforms, And Ecosystems - Transforming Industries And Experiences
March 15 & 16, 2021
How public innovative procurement speeds up API and platform-based R&D in private sector
Piia Moilanen, Chief Advisor at Business Finland
A detail analysis of internal factors (SWOT Analysis) and external factors (PESTLE Analysis) affecting Apple Inc. along with company overview and recommendations to overcome weaknesses and avoid threats.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Le nuove frontiere dell'AI nell'RPA con UiPath Autopilot™UiPathCommunity
In questo evento online gratuito, organizzato dalla Community Italiana di UiPath, potrai esplorare le nuove funzionalità di Autopilot, il tool che integra l'Intelligenza Artificiale nei processi di sviluppo e utilizzo delle Automazioni.
📕 Vedremo insieme alcuni esempi dell'utilizzo di Autopilot in diversi tool della Suite UiPath:
Autopilot per Studio Web
Autopilot per Studio
Autopilot per Apps
Clipboard AI
GenAI applicata alla Document Understanding
👨🏫👨💻 Speakers:
Stefano Negro, UiPath MVPx3, RPA Tech Lead @ BSP Consultant
Flavio Martinelli, UiPath MVP 2023, Technical Account Manager @UiPath
Andrei Tasca, RPA Solutions Team Lead @NTT Data
State of ICS and IoT Cyber Threat Landscape Report 2024 previewPrayukth K V
The IoT and OT threat landscape report has been prepared by the Threat Research Team at Sectrio using data from Sectrio, cyber threat intelligence farming facilities spread across over 85 cities around the world. In addition, Sectrio also runs AI-based advanced threat and payload engagement facilities that serve as sinks to attract and engage sophisticated threat actors, and newer malware including new variants and latent threats that are at an earlier stage of development.
The latest edition of the OT/ICS and IoT security Threat Landscape Report 2024 also covers:
State of global ICS asset and network exposure
Sectoral targets and attacks as well as the cost of ransom
Global APT activity, AI usage, actor and tactic profiles, and implications
Rise in volumes of AI-powered cyberattacks
Major cyber events in 2024
Malware and malicious payload trends
Cyberattack types and targets
Vulnerability exploit attempts on CVEs
Attacks on counties – USA
Expansion of bot farms – how, where, and why
In-depth analysis of the cyber threat landscape across North America, South America, Europe, APAC, and the Middle East
Why are attacks on smart factories rising?
Cyber risk predictions
Axis of attacks – Europe
Systemic attacks in the Middle East
Download the full report from here:
https://sectrio.com/resources/ot-threat-landscape-reports/sectrio-releases-ot-ics-and-iot-security-threat-landscape-report-2024/
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Welocme to ViralQR, your best QR code generator.ViralQR
Welcome to ViralQR, your best QR code generator available on the market!
At ViralQR, we design static and dynamic QR codes. Our mission is to make business operations easier and customer engagement more powerful through the use of QR technology. Be it a small-scale business or a huge enterprise, our easy-to-use platform provides multiple choices that can be tailored according to your company's branding and marketing strategies.
Our Vision
We are here to make the process of creating QR codes easy and smooth, thus enhancing customer interaction and making business more fluid. We very strongly believe in the ability of QR codes to change the world for businesses in their interaction with customers and are set on making that technology accessible and usable far and wide.
Our Achievements
Ever since its inception, we have successfully served many clients by offering QR codes in their marketing, service delivery, and collection of feedback across various industries. Our platform has been recognized for its ease of use and amazing features, which helped a business to make QR codes.
Our Services
At ViralQR, here is a comprehensive suite of services that caters to your very needs:
Static QR Codes: Create free static QR codes. These QR codes are able to store significant information such as URLs, vCards, plain text, emails and SMS, Wi-Fi credentials, and Bitcoin addresses.
Dynamic QR codes: These also have all the advanced features but are subscription-based. They can directly link to PDF files, images, micro-landing pages, social accounts, review forms, business pages, and applications. In addition, they can be branded with CTAs, frames, patterns, colors, and logos to enhance your branding.
Pricing and Packages
Additionally, there is a 14-day free offer to ViralQR, which is an exceptional opportunity for new users to take a feel of this platform. One can easily subscribe from there and experience the full dynamic of using QR codes. The subscription plans are not only meant for business; they are priced very flexibly so that literally every business could afford to benefit from our service.
Why choose us?
ViralQR will provide services for marketing, advertising, catering, retail, and the like. The QR codes can be posted on fliers, packaging, merchandise, and banners, as well as to substitute for cash and cards in a restaurant or coffee shop. With QR codes integrated into your business, improve customer engagement and streamline operations.
Comprehensive Analytics
Subscribers of ViralQR receive detailed analytics and tracking tools in light of having a view of the core values of QR code performance. Our analytics dashboard shows aggregate views and unique views, as well as detailed information about each impression, including time, device, browser, and estimated location by city and country.
So, thank you for choosing ViralQR; we have an offer of nothing but the best in terms of QR code services to meet business diversity!
Accelerate your Kubernetes clusters with Varnish CachingThijs Feryn
A presentation about the usage and availability of Varnish on Kubernetes. This talk explores the capabilities of Varnish caching and shows how to use the Varnish Helm chart to deploy it to Kubernetes.
This presentation was delivered at K8SUG Singapore. See https://feryn.eu/presentations/accelerate-your-kubernetes-clusters-with-varnish-caching-k8sug-singapore-28-2024 for more details.
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
PHP Frameworks: I want to break free (IPC Berlin 2024)Ralf Eggert
In this presentation, we examine the challenges and limitations of relying too heavily on PHP frameworks in web development. We discuss the history of PHP and its frameworks to understand how this dependence has evolved. The focus will be on providing concrete tips and strategies to reduce reliance on these frameworks, based on real-world examples and practical considerations. The goal is to equip developers with the skills and knowledge to create more flexible and future-proof web applications. We'll explore the importance of maintaining autonomy in a rapidly changing tech landscape and how to make informed decisions in PHP development.
This talk is aimed at encouraging a more independent approach to using PHP frameworks, moving towards a more flexible and future-proof approach to PHP development.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Free Complete Python - A step towards Data Science
Dae2011 04-28
1. A European vision of e-government policies
Digital Agenda for Europe
28 April 2011
Senior Advisor Tommi Karttaavi
Association of Finnish Local and Regional Authorities
2. Association of Finnish Local and
Regional Authorities (Kuntaliitto)
• Interest, service and development organisation of
the Finnish local government
• All Finnish municipalities are members of the
association; service agreements with other local
government organisations
• Kuntaliitto Group employs 1.310 people; 300 in the
association and others in the companies it owns
28-Apr-11 2
3. Europe has been hit hard
•Unemployment rate is high
•Manufacturing jobs are moving to Asia
•Population is ageing fast
•Euro is in crisis
28-Apr-11 3
4. ”We are going to Hell, but at least in the
first class”
The Danish about their financial crisis in the 80’s
28-Apr-11 4
28-Apr-11 4
5. Digital Agenda – getting Europe
back on track
• The Digital Agenda for Europe is one of the seven
flagship initiatives of the Europe 2020 Strategy
• Europe 2020 priorities:
• Smart growth: developing an economy based on
knowledge and innovation
• Sustainable growth: promoting a more resource
efficient, greener and more competitive economy
• Inclusive growth: fostering a high-employment
economy delivering social and territorial cohesion
• The main objective of the Digital Agenda is to
develop a digital single market in order to generate
smart, sustainable and inclusive growth in Europe
28-Apr-11 5
6. Sustainable growth?
• “Sustainable development is development that meets the needs of
the present without compromising the ability of future generations
to meet their own needs” (Bruntland Commission report, 1987)
• “In its physical dimensions the economy is an open subsystem of
the earth ecosystem, which is finite, nongrowing, and materially
closed. As the economic subsystem grows it incorporates an ever
greater proportion of the total ecosystem into itself and must reach
a limit at 100 percent, if not before. Therefore its growth is not
sustainable. The term "sustainable growth" when applied to
the economy is a bad oxymoron— self-contradictory as prose,
and unevocative as poetry.” (Herman E. Daly and Kenneth N.
Townsend, 1993)
• Economic growth based on the increased production of
commodities cannot be sustainable by definition
28-Apr-11 6
7. What about the digital economy?
• Internet advertising now
bigger than newspaper
advertising in US
• Google’s revenues in 2010
nearly USD 30 billion
(almost totally from
advertising)
• However, advertising is
not very sustainable – it is
trying to get us to buy
things we don’t really need
• But there’s more to digital IAB Internet Advertising Revenue Report conducted by
economy than just PricewaterhouseCoopers (PWC)
advertising
28-Apr-11 7
8. Online industries
• Some industries can handle the whole supply
chain online
• Software industry
• Digital content industry
• Some service industries
• Moving bits instead of atoms is better for the
environment
• However, datacenters run by the big Internet
companies are using more energy than India (a
study by greenpeace, 2007)
28-Apr-11 8
9. Software industry
• Size of the worldwide software industry in 2009 was
estimated to be $242,4 billion
• In 2014, the global software market is forecast to
have a value of $330 billion, an increase of 36,1%
since 2009 (Research and Markets)
• Open Source business models make it possible for
even small regional enterprises to enter the global
market
28-Apr-11 9
10. What is open source software?
• Computer programs are written in some programming languague
(source code) and translated to binary code for execution
• Source code is human-readable, binary code is machine-readable
• You need the source code to determine how a computer program
works and to make changes to it
• Open source software means that the source code is freely
available
• Open source software is usually distributed under some permissive
licence that permits users to study, change, improve and
sometimes also to distribute the software
• For some people open source is an ideology and for some it is a
way of doing business
28-Apr-11 10
11. Gurux Ltd.
• Founded in 1998, operating in Tampere, Finland,
employing 5 people
• Makes software for reading data remotely from
devices (e.g. electricity or gas meters)
• Gave up their patents and switched to open source
in 2009
• Has now a global customer base
• Business model: licence fees from customers who
use their source code as a part of their own closed
source products
28-Apr-11 11
12. Digital content industry
• Digital content products (music, films, newspaper
and magazines, games, books) can be copied
infinitely with minimal use of natural resources in
the process
• European consumers used EUR 180 billion in media
content in 2010
• Size of the European digital content industry in 2010
was estimated to be approx. EUR 27 billion (15% of
the total media content market in Europe)
• Europe’s rich and diverse cultural heritage could
give it an competetive advantage in the content
market
28-Apr-11 12
15. What about sustainability?
• Hundreds of millions of
plastic disks with plastic
covers are produced,
shipped and stored
every year
• The same products
could be stored digitally
and distributed online
• What is stopping this
from happening?
http://blog.ecycler.com/wp-content/uploads/2011/01/dvd-pile.jpg
28-Apr-11 15
16. Music downloads - US level four
times bigger than the EU
Music single downloads per quarter (in millions)
350,0
300,0
250,0
200,0
150,0
100,0
50,0
0,0
Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2
2005 2006 2007 2008 2009
Europe USA Asia
28-Apr-11 16
17. ”We’re sorry. We could not
process your order because
of geographical restrictions
on the product which you
were attempting to
purchase.”
28-Apr-11 17
18. What is the problem?
• Global digital revenues from recorded music sales grew by
6% in 2010 but it was not enough to turn around an
estimated 8-9% annual fall in total trade value (IFPI)
• Piracy is part of the problem, but the music industry is
focused on fighting it when they should be re-thinking their
business models
• The current model of intellectual property rights regulation
is too rigid for the online economy
• Record labels and IPR protection organisations are slowing
down the progress, trying to keep the status quo
• Internet is making it easier for artists to bypass record
labels, but turning downloads into revenue is not easy
28-Apr-11 18
19. Video gaming industry
• Global video gaming market is expected to grow at
an annual rate of 8.9% over the period 2008-2013
to reach $76.1 billion in 2013
• Online gaming and mobile gaming are likely to be
the key drivers of the growth
• Piracy and IP protection are the key challenges for
the video gaming industry
Source: The Video Gaming Market Outlook by Business
Insight, 2009
28-Apr-11 19
20. Do you have Angry Birds in your pocket?
28-Apr-11 20
21. Angry Birds
• In 2003, three students from Helsinki University of Technology
participated in a mobile game development competition which
prompted them to set up their own company, Relude.
• In January 2005, Relude received its first round of investment from
a business angel, and the company changed its name to Rovio
Mobile
• In 2009 the company was on the verge of bankruptcy
• In December 2009 Rovio released Angry Birds, a game for the
iPhone
• Angry Birds has since been downloaded over 100 million times,
with paid downloads accounting for more than 25% of total
downloads, making it one of the most sold games in the Apple App
Store
• Rovio's turnover for Q1/2011 was approx. 14 million euros
• In March 2011 Rovio raised $42 million in Venture Capital Funding
28-Apr-11 21
22. online paper dolls?
That’s just silly,
right?
http://connect.in.com/stardoll/photos-stardoll002-18c76923f4273102.html
28-Apr-11 22
23. Stardoll.com
• Liisa Wrang, a cleaner on disability retirement, from Turku,
Finland, had always loved to draw paper dolls and in her
fifties learned to do it using a computer
• She started publishing her best dolls on her own website
• Prompted by her son she founded a company in 2004
• A venture capital company invested EUR 4 million in the
start-up
• The Stardoll community now has more than 80 million
registered users
• In 2009 Stardoll was listed as one of "The Most Valuable
Internet Startups", by online magazine Business Insider
• The estimated sales for 2009 were around USD 25 million
and a conservative valuation for the company of roughly USD
200 million
28-Apr-11 23
24. What kind of services can be offered
online?
• All kinds of services that do not require physical
contact can be offered online
• Financial services
• Advisory
• Training
• Etc…
• New and surprising business models are emerging
all the time
28-Apr-11 24
26. What is slowing the digital economy
down in Europe?
• The following were identified as the most significant
obstacles for the realisation of the goals of the
Digital Agenda for Europe:
• Fragmented digital markets
• Lack of interoperability
• Rising cybercrime and risk of low trust in networks
• Lack of investment in networks
• Insufficient research and innovation efforts
• Lack of digital literacy and skills
• Missed opportunities in addressing societal challenges
28-Apr-11 26
27. What actions are to be taken under
the Digital Agenda?
• A total of hundred actions, under seven categories,
corresponding to the seven identified obstacles
• Achieving the digital single market
• Enhancing interoperability and standards
• Consolidating online trust and security
• Promoting fast and ultra fast Internet access for all
• Investing in research and innovation
• Enhancing digital literacy, skills and inclusion
• Leveraging smart use of technology for society
28-Apr-11 27
28. Achieving the digital single market
(Digital Agenda goals and actions)
• Opening up access to content
• Key Action 1: Simplify copyright clearance, management and
cross-border licensing
• Making online and cross border transactions
straightforward
• Key Action 2: Ensure the completion of the Single Euro
Payment Area (SEPA)
• Key Action 3: In 2011 propose a revision of the eSignature
Directive
• Building digital confidence
• Key Action 4: Review the EU data protection regulatory
framework
• Reinforcing the single market for telecommunications
services
28-Apr-11 28
29. Enhancing interoperability and
standards (Digital Agenda goals and
actions)
• Improving ICT standard-setting
• Key Action 5: As part of the review of EU
standardisation policy, propose legal measures on ICT
interoperability by 2010 to reform the rules on
implementation of ICT standards in Europe to allow
use of certain ICT fora and consortia standards
• Promoting better use of standards
• Enhancing interoperability through coordination
28-Apr-11 29
30. What does interoperability mean?
• European Interoperability Framework: “Interoperability,
within the context of European public service delivery, is
the ability of disparate and diverse organisations to
interact towards mutually beneficial and agreed common
goals, involving the sharing of information and
knowledge between the organisations, through the
business processes they support, by means of the
exchange of data between their respective ICT systems”
• Four levels of interoperability:
• Technical Interoperability
• Semantic interoperability
• Organisational interoperability
• Legal interoperability
28-Apr-11 30
31. Why is interoperability important?
• Interoperability addresses the need for:
• Cooperation among public administrations with the aim to
establish public services
• Exchanging information among public administrations to fulfil
legal requirements or political commitments
• Sharing and reusing information among public administrations
to increase administrative efficiency and cut red tape for
citizens and businesses
• The result is:
• Improved public service delivery to citizens and businesses by
facilitating the one-stop-shop delivery of public services;
• Lower costs for public administrations, businesses and citizens
due to the efficient delivery of public services
Source: European Interoperability Framework
28-Apr-11 31
32. Consolidating online trust and
security (Digital Agenda goals and
actions)
• Europeans will not embrace technology they do not
trust
• Governments are obliged to help citizens be safe
online
• Key Action 6: Present in 2010 measures aiming at a
reinforced and high level Network and Information
Security Policy
• Key Action 7: Present measures, including legislative
initiatives, to combat cyber attacks against
information systems
28-Apr-11 32
33. Promoting fast and ultra fast
Internet access for all (Digital
Agenda goals and actions)
• Very fast Internet is needed to for the economy to grow
and to create jobs
• Universal broadband coverage with increasing speeds must
be guaranteed
• Deployment of Next Generation Access networks (NGA)
• Open and neutral networks
• Key Action 8: Adopt in 2010 a Broadband Communication
that lays out a common framework for actions at EU and
Member State to meet the Europe 2020 broadband targets
(including funding of high-speed broadband through EU
instruments, European Spectrum Policy Programme and
encouraging investment in competitive Next Generation
Access networks)
28-Apr-11 33
34. Broadband in Europe
• More than 60 percent of households and 90 percent of
enterprises are connected to broadband
• The European broadband market has developed into the
largest in the world, with 128,3 million lines.
• Some European Member States currently top the ranks in
terms of penetration rates worldwide
• The fixed broadband penetration rate in the European
Union as a whole was 25.6 percent in July 2010
• However, recently up-take has been slow and deployment
of Next Generation Access is only beginning
28-Apr-11 34
35. Fiber to the home penetration
The Global Information Technology Report 2010-2011, World Economic Forum
28-Apr-11 35
36. Investing in research and
innovation (Digital Agenda goals
and actions)
• Europe must invest more in Research and Development
(R&D) and ensure our best ideas reach the market
• R&D investments should be focused and pooled together
• Publicly funded research should be widely disseminated
through Open Access publication of scientific data and
papers
• Industry-led initiatives aiming at standards and open
platforms for new products and services will be supported
in EU-funded programmes
• Key action 9: Leverage more private investment through the
strategic use of pre-commercial procurement and public-
private partnerships , by using structural funds for research
and innovation and by maintaining a pace of 20% yearly
increase of the ICT R&D budget
28-Apr-11 36
37. Enhancing digital literacy, skills and
inclusion (Digital Agenda goals and
actions)
• No person should be without the knowledge and skills they
need to enjoy the digital era
• Digital and media literacy are the basic passport to
participation
• Key Action 10: Propose digital literacy and competences as a
priority for the European Social Fund regulation
• High speed economy demands a sufficient supply of
workers who are proficient ICT users
• Key Action 11: By 2012, develop tools to identify and
recognise the competences of ICT practitioners and users to
increase the competences and the mobility of ICT
practitioners across Europe
• Digital services should be designed to be inclusive
28-Apr-11 37
38. Leveraging smart use of technology
for society (Digital Agenda goals
and actions) 1/3
• Smart use of technology and exploitation of
information will help to address the challenges
facing society like climate change and the ageing
population
• Key Action 12: Assess by 2011 whether the ICT
sector has complied with the timeline to adopt
common measurement methodologies for the sector's
own energy performance and greenhouse gas
emissions and propose legal measures if appropriate
28-Apr-11 38
39. Leveraging smart use of technology
for society (Digital Agenda goals
and actions) 2/3
• Sustainable healthcare and ICT-based support for
dignified and independent living
• Key Action 13: Undertake pilot actions to equip
Europeans with secure online access to their medical
health data by 2015 and to achieve by 2020
widespread deployment of telemedicine services;
• Key Action 14: Propose a recommendation defining a
minimum common set of patient data for
interoperability of patient records to be accessed or
exchanged electronically across Member States by
2012
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40. Leveraging smart use of technology
for society (Digital Agenda goals
and actions) 3/3
• Promoting cultural diversity and creative content
• Key action 15: By 2012 propose a sustainable model
for financing the EU public digital library Europeana
and digitisation of content
• The Commission will lead by example in
implementing smart eGovernment
• Key Action 16: Propose by 2012 a Council and
Parliament Decision to ensure mutual recognition of e-
identification and e-authentication across the EU
based on online 'authentication services' to be offered
in all Member States
28-Apr-11 40
41. Local and regional authorities and
the Digital Agenda (1/3)
• Local authorities can be key drivers for the implementation
of the Digital Agenda
• Digital single market
• Digital economy can create new jobs and prosperity that
benefit the local authorities as well as businesses
• Interoperability and standards
• Local authorities should participate in wide-ranging
cooperation to improve the interoperability of public
administration and the effectiveness of public service delivery
• Online trust and security
• Local authorities must meet the same requirements for
security and privacy as in the national level
28-Apr-11 41
42. Local and regional authorities and
the Digital Agenda (2/3)
• Internet access
• Access to high-quality wireless broadband at
affordable prices can increase the quality of services
provided by local and regional authorities
• Remote regions and communities are expected to
benefit considerably from more widespread and faster
access to broadband services
• The availability of radio spectrum for wireless
broadband services in remote and sparsely populated
areas should be guaranteed
28-Apr-11 42
43. Local and regional authorities and
the Digital Agenda (3/3)
• Research and innovation
• Even small institutions at regional and local level can produce
knowledge of worldwide interest in restricted specialist areas,
especially when they participate in global networks and
collaborate with knowledge-based businesses
• Digital literacy, skills and inclusion
• Local authorities have a central role in ensuring that citizens
have the essential skills needed in the information society
• Smart use of technology for society
• The Digital Agenda can act as an incentive to regions and
municipalities to reform their own service and production
processes in a framework of European cooperation
28-Apr-11 43
44. ASPA project: building better
services for citizens
• Customer service development project in the City of Oulu,
funded by the Ministry of Finance
• Multi-channel one-stop-shop for all the municipal services
• Citizen’s portal (OmaOulu.fi) for self-service
• Call center (the goal is to access all services with one phone
number)
• Service counter if the citizen doesn’t want to use online or
phone services
• Requires interoperability between various systems
• Cost savings for the municipality through efficiency
• Seamless, time saving services for the citizen
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45. OmaOulu.fi citizen’s portal
• Personalised access to
public services
• Strong electronic
identification
• An open source
platform (components
are available at the
European Union’s open
source portal Osor.eu)
28-Apr-11 45
46. The end-result of a successful Digital
Agenda: virtuous cycle of the digital
economy
28-Apr-11 46