Cynthia Felder has over 10 years of experience in leasing and property management. She has worked for several companies in New Jersey leasing luxury apartment homes and processing applications. Currently, she is studying Business Management and Marketing at Berkeley College and expects to graduate in April 2017 with an AAS degree.
LEASING AGENT / MARKETING EXECUTIVE / EVENT COORDINATOR / CUSTOMER SERVICE
Competent and driven Assistant Community Manager and Event Coordinator with extensive experience in apartment leasing, customer service, marketing, resident retention, cash handling, and record keeping. Skilled in collaborating with all members of the organization to achieve business and financial objectives. Exemplary communication skills with the ability to multi-task and excel in a demanding, fast-paced environment.
Analytical and skilled Financial Professional with a solid and progressive career providing core support financial functions to organizations.
Expertise in the analysis of financial data, tracking financial performance, operational reporting, and data control.
Adept at compiling and analyzing financial information, generating financial reports and documents, leading teams, and providing exceptional customer service.
Ability to analyze, draft, and process contract lease agreements.
Skilled at interpreting, applying, explaining, and ensuring full compliance with complex rules, regulations, and ordinances.
Recognized for evaluating general and financial accounting practices and procedures for efficiency, effectiveness, and accurateness and resolve procedure deficiencies.
LEASING AGENT / MARKETING EXECUTIVE / EVENT COORDINATOR / CUSTOMER SERVICE
Competent and driven Assistant Community Manager and Event Coordinator with extensive experience in apartment leasing, customer service, marketing, resident retention, cash handling, and record keeping. Skilled in collaborating with all members of the organization to achieve business and financial objectives. Exemplary communication skills with the ability to multi-task and excel in a demanding, fast-paced environment.
Analytical and skilled Financial Professional with a solid and progressive career providing core support financial functions to organizations.
Expertise in the analysis of financial data, tracking financial performance, operational reporting, and data control.
Adept at compiling and analyzing financial information, generating financial reports and documents, leading teams, and providing exceptional customer service.
Ability to analyze, draft, and process contract lease agreements.
Skilled at interpreting, applying, explaining, and ensuring full compliance with complex rules, regulations, and ordinances.
Recognized for evaluating general and financial accounting practices and procedures for efficiency, effectiveness, and accurateness and resolve procedure deficiencies.
1. CYNTHIA FELDER
Jersey Cit y, New Jersey, 07305 2013448262 cynt hia-felder@mymail.berkeleycollege.edu
w w w .linkedin.com/pub/cynthia-felder/98/333/3aa
WORK EXPERIENCE
InterSolutions Inc., Silver Springs, MD
Leasing Consultant in New Jersey Mar 2014 – Jun 2015
Toured property to show prospective residents vacant/model apartments, amenities, and property
landscaping
Leased apartment homes with high closing ratio
Entered prospect and resident demographic information into OneSite and Yardi
Accurately typed up leases, welcome letters, and addendums
Assisted new residents to ensure smooth move-in
Dixon Leasing, Jersey City, NJ
Sr. Leasing Consultant, Aug 2011 – Mar 2013
Processed applications by obtaining all supporting documents and information needed to perform a credit
and criminal background check; Gave final approval on all applications
Solely responsible setting competitive rents for vacant units through research and experience in Luxury
and Affordable residential homes
Responsible for completing "Monthly Leasing Report" for Director of Property Manageme nt
Interviewed and trained “New Hires” for the Leasing Team
Delegated time sensitive assignments to In -house Leasing Agents, Provide list of vacancies to “Outside”
Agents
Implemented aggressive marketing strategies for the leasing team by holding open houses, monthly
incentives, “Dixon Deals” for slow season which resulted in more telephone traffic, viewings, and signed
leases
Created “Lease File Checklist” to assist Leasing Agents in obtaining all necessary paperwork to make a
file complete
Accurately entered prospect and resident demographic information into Yardi, AppFolio, and One-Site
systems
Rebel Rose Accessories, Jersey City, NJ
Owner, Mar 2009 – Jan 2011
Developed and built business from start up to generate 4 figure sales weekly.
Established a strong customer base of over 500 repeat customers in a year.
Solely responsible for sales, distribution, and creating marketing brochures
Created marketing presentations and demonstration of products via vendor events and “Handbag Parties”.
Created strategic marketing concepts to be a step above the competition
2. REO Allegiance, Bayonne, NJ
Asset Manager, Jun 2006 – Sep 2009
Direct contact for Banks, Clients, and Contractors to ensure timely completion of work orders.
Initiated and follow-up with property preservation for bank owned foreclosed homes. Operate
independently, set priorities, and multi-task.
Made decisions, effectively addressed the banks concerns, and resolved problems. Ability to manage
property preservation in different phases of co mpletion.
Proven ability and willingness to work in a deadline oriented environment and maintain a positive attitude
during changing priorities and tasks.
Roseland Property Company, West New York, NJ
Leasing Consultant, Mar 2003 – Jan 2006
Toured property to show prospective residents vacant/model apartments, amenities, and property
landscaping. Leased luxury apartment homes with high closing ratio.
Accurately entered prospect and resident demographic information into MRI and BuildingLink systems.
Accurately typed up leases, Welcome letters, and addendums.
Assisted new residents to ensure smooth move-in.
Perform credit and criminal background checks for prospective residents.
Created traffic by follow-up with past visitors, prospects, and residents via telephone, email, or “Thank
you” cards.
Solely responsible for creating, scheduling, and coordinating activities for monthly resident calendar.
Responsible for scheduling corporate meetings, travel arrangements, luncheons, etc. for Regional Director
and Directors of Operations.
Responsible for addressing and resolving resident concerns and complaints in a timely manner.
EDUCATION
Lincoln High School, Jersey City, NJ
High School Diploma
Berkeley College, Newark, NJ
Business Management & Mark eting Candidate, Expected graduation, Apr 2017
Candidate for A.A.S. Degree in Business Management & Marketing - Berkeley College 2017
ADDITIONAL SKILLS
2004 - Real Estate Licensing Course, HCCC
2014 - Fair Housing Course with Grace Hill