Ciaran Jefferies has over 15 years of experience in engineering roles, including his current role as a Technical Services Engineer for BP Marine. He provides technical support and recommendations to customers, maintains technical databases, and leads technical presentations. Previously, he worked as a Service Desk Engineer for Cogenco, remotely monitoring combined heat and power units, and as an Engineering Officer for the Royal Fleet Auxiliary, managing engine maintenance and ship systems.

1. CV/Resume
Personal Statement
Career History
Ciaran Jefferies
IME ‐ Marine Atlantic Region
Technical Services Engineer
I am an enthusiastic Engineer who enjoys his work and is always willing to
gain from further experience and learn new skills. Working fundamentally in
a teamwork environment, I am also a self‐motivated individual who readily
accepts responsibility.
I have a solid knowledge base in Marine Engineering and have built on this to develop deeper
understanding in specific areas of Technical Support to bolster the high level of service rightly
expected by our customers
I am currently enjoying my 10th year in Technical Support Engineer role in the Marine Lubricants field.
Date CV/Resume Updated: June 2015
Company: BP Marine
Dates: November 2004 ‐ Present
Position: Technical Services Engineer
Country: United Kingdom , Home Based
Job Accountabilities & Key Achievements:
Provide a comprehensive value added level of technical service to a defined portfolio of customers
consistently aligned to the Performance Unit's technical offer and overall strategies.
Preparing Lubricant Recommendations Schedules ﴾LRS﴿ for customers’ vessels within agreed local
technical team timeline. Make recommendations for the use of products on board ships.
Processing of UOA reports within agreed technical team timeline.
Discussing recommendations and suggestions directly with the customers / Account Manager as
required.
Ensuring that all technical relevant databases are maintained and updated on a regular basis.
Lead as one of the technical point of contact in responding to day to day technical queries and
problem solving, including support for technical claims and complaints.
Assist in preparing technical information, presentations and reports for Technical Manager, Account
Managers, Customer Service, Demand team as required.
Able to articulate and demonstrate the value of Marine Technical offer to customers.
Leading or supporting with technical presentations to customers as necessary.
Ciaran Jefferies Last Modified: Ciaran Jefferies, 08/06/2015

2. Professional Accreditations
University Education
Other Education
Company: Cogenco
Dates: November 2001 ‐ November 2004
Position: Service Desk Engineer
Country: United Kingdom , Horsham, West Sussex
Job Accountabilities & Key Achievements:
Remote monitoring of Europe‐wide Combined Heat and Power ﴾CHP﴿ units via an in‐house Remote
Monitoring System ﴾RMS﴿.
Operate the RMS to diagnose faults and report to the appropriate Engineer or Manager on a
priority basis.
Provide the highest quality Technical service and Support to external and internal customers. Liaise
with Engineers and Customers during unit down time.
Run daily/weekly and monthly reviews of CHP plants to asses infield performance.
Company: Royal Fleet Auxiliary ﴾MOD﴿
Dates: July 1998 ‐ September 2001
Position: Engineering Officer
Country: United Kingdom , Worldwide
Job Accountabilities & Key Achievements:
11/05/01 ‐ 11/09/01 Second Officer Engineering in overall charge of on board electrical power
generation. Working within the planned maintenance system ﴾PMS﴿ to ensure maximum reliability of
6 x 1.5MW Ruston diesel gen‐sets. Submission of work packages for ashore contract personnel and
ensuring all stores are procured prior to maintenance periods. Management of Duty Engineering
Officer list and overseeing work performed by senior and junior ratings.
04/01/01 ‐ 20/03/01 Third Officer Engineering. Primarily tasked with Critical Alarm testing and defect
rectification of ship monitoring systems. On completion I assumed responsibility of all Heath and
Safety routines and acted as Officers Safety Representative.
24/01/00 ‐ 25/04/00 Third Officer Engineering responsible for all fuel and lubricating oil purification
systems, compressed air and pumping systems. I also assumed responsibility as Weapons
Maintenance Officer.
20/12/99 ‐ 13/01/01 Third Officer Engineering. Although only a short appointment as cover I was put
in charge of rectifying defects on the 'Valmarine' Integrated Control and Monitoring system.
Understudy to the Refrigeration Engineer with regards to maintenance and performance evaluation
of provision and air conditioning system.
04/03/99 ‐ 07/07/99 Overside Services Engineer. Focal point for surface and subsea vessels in
supplying all essential services during turn around. Maintenance of all overside equipment including
hydraulic cranes, high and low pressure air and generation of de‐mineralized water. Finally, acted as
Weapons Maintenance Officer.
17/07/98 ‐ 08/10/98 Third/Second Officer Engineering in charge of steam and fresh water
generation plant. Promoted to temporary acting Second Officer with overall responsibility for
vessels Main Engines, with associated writing of defect packages and spare gear procurement..
Ciaran Jefferies Last Modified: Ciaran Jefferies, 08/06/2015

3. Languages
Other Information
Institution: Warsash Maritime College
Dates: January 1999 ‐ August 1999
Education Level Attained: Class 2 MCA Certificate of Competency ﴾Motor﴿ ,
Institution: Warsash Maritime College
Dates: October 1993 ‐ June 1996
Education Level Attained: Class 4 MCA Certificate of Competency ﴾Steam and Motor﴿ and HND in
Marine Engineering
,
Institution: Helston 6th Form Academy
Dates: September 1990 ‐ July 1992
Education Level Attained: A Level Physics, A Level Mathematics and A/S Level Biology ,
Institution: Helston Comprehensive School
Dates: September 1986 ‐ July 1990
Education Level Attained: GCSE's in Maths, Physics, Biology, History, English Language, English
Literature and Motor Vehicle Studies
,
Language: French
Proficiency: Basic
Sole UK TSE to be internally certified for Scavenge Space Inspection.
Sole UK TSE promoting, supporting and conducting Scavenge used oil analysis.
Ciaran Jefferies Last Modified: Ciaran Jefferies, 08/06/2015