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“Leadership at the Bedside
the change that needs to
happen”
Presenters:
Anita Dickson, LPN
Brenda Childs, LPN
Lets get started……
First lets see who you would refer to as the leader
in your unit/care home? Why do they stand out?
LPNABC 2017 - Anita Dickson, LPN
Brenda Childs, LPN
2
There are so many “buzz” words
about team….about leadership
Who and what do we really mean?
Here are some of the key words we
hear:
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 3
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 4
Interdisciplinary Model
Team leader
Registered Nurse
Team Work
Collaboration
Staffing Mix
Skill MixManager
Team Huddle
Synergy Model
Collaborative Care Model
Team Based Health Care Delivery Model
Partners
Good Communication
Mentoring
Emotionally Intelligent Leader
Staff mix is a component of
nursing care delivery models that
currently includes a greater
emphasis on teamwork and
collaboration.
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 5
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 6
Nursing care delivery model:
 A system for organizing and delivering nursing care
to clients and their families. It represents both the
structural and contextual elements of nursing
practice (Fowler, Hardy, & Howarth, 2006).
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 7
Other “buzz” words regarding
Nursing Care Delivery Models…..
 Collaborative Care Model
 Interdisciplinary Health Care Model
 Primary Health Care Model
 Multidisciplinary Team Model
Team-based Health Care Delivery
Model
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 8
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 9
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 10
Progressive Patient Care has been
defined as "the right patient, in the
right bed, with the right services, at
the right time" (Haldeman JC, 1964).
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 11
PROGRESSIVE PATIENT CARE
•PPC is a system of nursing care in which patients are placed in
units on the basis of their needs for care as determined by the
degree of illness rather than on the basis of a medical specialty.
• Organization of medical and nursing care according to the degree
of illness and care requirements in the hospital.
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 12
Words we heard used about LPNs and
HCAs that are NOT team building…
 LPNs are cheaper
 Health care assistants can work without
nursing supervisors…
 LPNs & HCAs are NOT educated enough to
lead teams….
 LPNs & HCAs Do NOT have critical
thinking skills….
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 13
Reflections on Leadership Practice
 You are a manager or team leader and overhear a conversation in the staff
room or on the unit about how LPNs are replacing RNs and they are not
capable but they are “cheaper”.
 You are a manager who has just held a team huddle stating the unit is
short an RN so they have called in an LPN to be team leader and the HCAs
express distaste?
What would be the best way to handle these
conversations?
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 14
How do we provide good patient &
client care when we are not cared for?
 Health Care Assistants are being recognized by leaders for their contribution
but they still are not a mandated member of team conferences ….. But they
should be!
 Licensed Practical Nurses are not always allowed to Care Plan, the confusion
around their scope of practice and in some cases, culture on the unit prevents
the LPN to do what they are educated to do!
LPNs and HCAs team together to provide EXCELLENT care and have
great outcomes but there remains little to NO mention in articles,
literature and research.
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 15
Patient & Family Centred Care
“….the secret of the care of the patient is
caring for the patient…”
Francis W. Peabody, 1927
Do you work in
my home? Or,
do I live in your
workplace?
is an approach to care that
consciously adopts the client’s and
family’s perspective about what
matters in the planning, delivery and
evaluation of care.
We see clients and their
families as partners in their
care and actively engage
and empower them.
Client-centred care seeks to:
 understand the whole person
 find common ground
 meet each Client’s unique needs
 share information and decision-making at the level
the client & family prefers.
It is my RIGHT….to express the true ME
in any way I wish
Patient Centred Care:
Who are we really centred on?
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 21
More Seniors today than Children in Canada
as per Census Canada 2016
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 22
We are living longer
People aged 85 and older: A fast-growing population
Between 2011 and 2016, the number of people aged 85 and
older grew by 19.4%, nearly four times the rate for the
overall Canadian population, which grew by 5.0% during this
period.
http://www12.statcan.gc.ca/census-recensement/2016/as-sa/98-200-x/2016004/98-200-x2016004-eng.cfm
Health Care Workers at the point of care
told us we need help ……
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 23
One in eight seniors is aged 85 or older
In 2016, one out of eight people aged 65
and older (13.0%) was actually aged 85 or
older. By comparison, in 1966, this
proportion was 6.7%, half the proportion
of 2016.
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 24
More than 8,000 centenarians
counted in the census
Of all age groups, centenarians were
the fastest growing between 2011
and 2016, with a growth of 41.3%
during this period. According to the
2016 Census, 8,230 centenarians
were living in Canada.
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 25
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 26
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 27
7 out of the top 10 municipalities are in BC
with seniors aged 85 and older
Nearly one in three people aged 85 and older
lives in a collective dwelling
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 28
About 247,000 people aged 85 and older were living in
collective dwellings such as nursing homes, long-term
care facilities and seniors' residences in 2016.
Since 2011, the population aged 85 and older living in
collective dwellings has grown by 23.0%, compared with
an overall growth rate of 19.4% for the total population
aged 85 and older
Statistics Canada (2011-2016)
Interview with Kimberly Riguedell, HCA
from Vernon BC
Do we have a nursing shortage or are
we not looking at our human resources
and optimizing them?
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 30
A nursing call to action;
The health of our nation, the future of our
health system; pg. 7
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 31
Scope of Practice and New Competencies
The practical nursing profession faces an exciting future.
The practical nursing scope of practice will continue to
evolve in response to changes in the Canadian health care
system.
CNA's Toward 2020 report (Villeneuve & MacDonald, 2006)
proposed that the structure of the health care system and
the delivery of nursing by regulated nursing professions will
be very different in the future.
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 32
One Patient’s Story
The Art of Listening
“Few motives in human experience are as powerful as
the yearning to be understood. Being listened to
means that we are taken seriously, that our ideas
and feelings are known and ultimately that what we
have to say matters”
Nichols, M.P. (1995). The Lost Art of Listening. The Gilford Press: New York. Chapter 1
The leaders say LPNs and HCAs are not
“trained to use critical thinking?” is this
really true?
Lets look at what literature says about “critical thinking”
and evidence that it is in both Practical Nurses and Health
Care Assistants education.
 Health Care Professionals are frequently faced with complex situations that
require the application of knowledge and not just
“doing”.
 Health Care Professionals who do not think critically become part of the
problem.
 Easy to switch to “task based” nursing with increased workloads.
What are the characteristics of critical
thinkers?
 Good communicators
 Active thinkers, use a systematic approach
 Fair minded, open-minded
 Self-reflective
 Proactive………. Not reactive
I think some of the leaders are not critically thinking when they
do not include the leaders at the bedside….
TRADITONAL VS. CRITICAL
 Accepts the obvious
without questioning or
exploring other options
 Problem solves in isolation
 Uses intuition and follows
hunches
 Seeks out experienced
peers to use as a sounding
board when problem-
solving
Emotional Intelligence:
 Recognize, understand and manage our own
emotions
 Recognize, understand and influence the emotions
of others
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 38
Thinking about it? Who is
Communicating “person centered” priorities and
preferences?
What is the LPN role in the Nursing
Care Delivery Models in BC?
We need to understand our ever changing
“Scope of Practice” and advocate for our role in the
health care team…
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 40
How do we lead when we are not
heard?
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 41
Health care is labour intensive, and the cost
of labour accounts for a high proportion of
total costs (often 75% or more).
Managers and health professionals are thus
striving to identify the most effective skill
mix of staff achievable within available
resources
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 42
Many health systems around the world are coming
under scrutiny for cost containment and quality
improvement, often as a direct or indirect result of
health sector reform.
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 43
Nursing Leadership: Tomorrow’s
Vision
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 44
That HCA running up the hall to fetch towels is freeing up time for the
nurse on the unit to spend time with patients…..
That LPN that is called in to when there is a staffing shortage….
That LPN that is manages to give medication for over 25 residents ….
That LPN that is gives up their break to help the HCA that is all alone
on the unit to help with a resident or patient who needs help….
We keep saying there is not enough of us, and we don’t have enough
time – and yet we’re not using the human resources that are here….
Scope of Practice….
Lets talk !
LPNs and HCAs need to say what they
CAN DO!
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 45
Panel Interview
Leaders at the bedside
bringing change
LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 46

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Leadership at the Bedside – Making the Change that Needs to Happen

  • 1. “Leadership at the Bedside the change that needs to happen” Presenters: Anita Dickson, LPN Brenda Childs, LPN
  • 2. Lets get started…… First lets see who you would refer to as the leader in your unit/care home? Why do they stand out? LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 2
  • 3. There are so many “buzz” words about team….about leadership Who and what do we really mean? Here are some of the key words we hear: LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 3
  • 4. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 4 Interdisciplinary Model Team leader Registered Nurse Team Work Collaboration Staffing Mix Skill MixManager Team Huddle Synergy Model Collaborative Care Model Team Based Health Care Delivery Model Partners Good Communication Mentoring Emotionally Intelligent Leader
  • 5. Staff mix is a component of nursing care delivery models that currently includes a greater emphasis on teamwork and collaboration. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 5
  • 6. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 6
  • 7. Nursing care delivery model:  A system for organizing and delivering nursing care to clients and their families. It represents both the structural and contextual elements of nursing practice (Fowler, Hardy, & Howarth, 2006). LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 7
  • 8. Other “buzz” words regarding Nursing Care Delivery Models…..  Collaborative Care Model  Interdisciplinary Health Care Model  Primary Health Care Model  Multidisciplinary Team Model Team-based Health Care Delivery Model LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 8
  • 9. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 9
  • 10. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 10 Progressive Patient Care has been defined as "the right patient, in the right bed, with the right services, at the right time" (Haldeman JC, 1964).
  • 11. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 11 PROGRESSIVE PATIENT CARE •PPC is a system of nursing care in which patients are placed in units on the basis of their needs for care as determined by the degree of illness rather than on the basis of a medical specialty. • Organization of medical and nursing care according to the degree of illness and care requirements in the hospital.
  • 12. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 12
  • 13. Words we heard used about LPNs and HCAs that are NOT team building…  LPNs are cheaper  Health care assistants can work without nursing supervisors…  LPNs & HCAs are NOT educated enough to lead teams….  LPNs & HCAs Do NOT have critical thinking skills…. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 13
  • 14. Reflections on Leadership Practice  You are a manager or team leader and overhear a conversation in the staff room or on the unit about how LPNs are replacing RNs and they are not capable but they are “cheaper”.  You are a manager who has just held a team huddle stating the unit is short an RN so they have called in an LPN to be team leader and the HCAs express distaste? What would be the best way to handle these conversations? LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 14
  • 15. How do we provide good patient & client care when we are not cared for?  Health Care Assistants are being recognized by leaders for their contribution but they still are not a mandated member of team conferences ….. But they should be!  Licensed Practical Nurses are not always allowed to Care Plan, the confusion around their scope of practice and in some cases, culture on the unit prevents the LPN to do what they are educated to do! LPNs and HCAs team together to provide EXCELLENT care and have great outcomes but there remains little to NO mention in articles, literature and research. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 15
  • 16. Patient & Family Centred Care “….the secret of the care of the patient is caring for the patient…” Francis W. Peabody, 1927
  • 17. Do you work in my home? Or, do I live in your workplace?
  • 18. is an approach to care that consciously adopts the client’s and family’s perspective about what matters in the planning, delivery and evaluation of care. We see clients and their families as partners in their care and actively engage and empower them.
  • 19. Client-centred care seeks to:  understand the whole person  find common ground  meet each Client’s unique needs  share information and decision-making at the level the client & family prefers.
  • 20. It is my RIGHT….to express the true ME in any way I wish
  • 21. Patient Centred Care: Who are we really centred on? LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 21
  • 22. More Seniors today than Children in Canada as per Census Canada 2016 LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 22 We are living longer People aged 85 and older: A fast-growing population Between 2011 and 2016, the number of people aged 85 and older grew by 19.4%, nearly four times the rate for the overall Canadian population, which grew by 5.0% during this period. http://www12.statcan.gc.ca/census-recensement/2016/as-sa/98-200-x/2016004/98-200-x2016004-eng.cfm
  • 23. Health Care Workers at the point of care told us we need help …… LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 23 One in eight seniors is aged 85 or older In 2016, one out of eight people aged 65 and older (13.0%) was actually aged 85 or older. By comparison, in 1966, this proportion was 6.7%, half the proportion of 2016.
  • 24. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 24 More than 8,000 centenarians counted in the census Of all age groups, centenarians were the fastest growing between 2011 and 2016, with a growth of 41.3% during this period. According to the 2016 Census, 8,230 centenarians were living in Canada.
  • 25. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 25
  • 26. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 26
  • 27. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 27 7 out of the top 10 municipalities are in BC with seniors aged 85 and older
  • 28. Nearly one in three people aged 85 and older lives in a collective dwelling LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 28 About 247,000 people aged 85 and older were living in collective dwellings such as nursing homes, long-term care facilities and seniors' residences in 2016. Since 2011, the population aged 85 and older living in collective dwellings has grown by 23.0%, compared with an overall growth rate of 19.4% for the total population aged 85 and older Statistics Canada (2011-2016)
  • 29. Interview with Kimberly Riguedell, HCA from Vernon BC
  • 30. Do we have a nursing shortage or are we not looking at our human resources and optimizing them? LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 30
  • 31. A nursing call to action; The health of our nation, the future of our health system; pg. 7 LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 31
  • 32. Scope of Practice and New Competencies The practical nursing profession faces an exciting future. The practical nursing scope of practice will continue to evolve in response to changes in the Canadian health care system. CNA's Toward 2020 report (Villeneuve & MacDonald, 2006) proposed that the structure of the health care system and the delivery of nursing by regulated nursing professions will be very different in the future. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 32
  • 34. The Art of Listening “Few motives in human experience are as powerful as the yearning to be understood. Being listened to means that we are taken seriously, that our ideas and feelings are known and ultimately that what we have to say matters” Nichols, M.P. (1995). The Lost Art of Listening. The Gilford Press: New York. Chapter 1
  • 35. The leaders say LPNs and HCAs are not “trained to use critical thinking?” is this really true? Lets look at what literature says about “critical thinking” and evidence that it is in both Practical Nurses and Health Care Assistants education.  Health Care Professionals are frequently faced with complex situations that require the application of knowledge and not just “doing”.  Health Care Professionals who do not think critically become part of the problem.  Easy to switch to “task based” nursing with increased workloads.
  • 36. What are the characteristics of critical thinkers?  Good communicators  Active thinkers, use a systematic approach  Fair minded, open-minded  Self-reflective  Proactive………. Not reactive I think some of the leaders are not critically thinking when they do not include the leaders at the bedside….
  • 37. TRADITONAL VS. CRITICAL  Accepts the obvious without questioning or exploring other options  Problem solves in isolation  Uses intuition and follows hunches  Seeks out experienced peers to use as a sounding board when problem- solving
  • 38. Emotional Intelligence:  Recognize, understand and manage our own emotions  Recognize, understand and influence the emotions of others LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 38
  • 39. Thinking about it? Who is Communicating “person centered” priorities and preferences?
  • 40. What is the LPN role in the Nursing Care Delivery Models in BC? We need to understand our ever changing “Scope of Practice” and advocate for our role in the health care team… LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 40
  • 41. How do we lead when we are not heard? LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 41
  • 42. Health care is labour intensive, and the cost of labour accounts for a high proportion of total costs (often 75% or more). Managers and health professionals are thus striving to identify the most effective skill mix of staff achievable within available resources LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 42
  • 43. Many health systems around the world are coming under scrutiny for cost containment and quality improvement, often as a direct or indirect result of health sector reform. LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 43
  • 44. Nursing Leadership: Tomorrow’s Vision LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 44 That HCA running up the hall to fetch towels is freeing up time for the nurse on the unit to spend time with patients….. That LPN that is called in to when there is a staffing shortage…. That LPN that is manages to give medication for over 25 residents …. That LPN that is gives up their break to help the HCA that is all alone on the unit to help with a resident or patient who needs help…. We keep saying there is not enough of us, and we don’t have enough time – and yet we’re not using the human resources that are here….
  • 45. Scope of Practice…. Lets talk ! LPNs and HCAs need to say what they CAN DO! LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 45
  • 46. Panel Interview Leaders at the bedside bringing change LPNABC 2017 - Anita Dickson, LPN Brenda Childs, LPN 46