Adriano Masini Ribeiro is seeking entry-level help desk positions and has over 15 years of experience in IT roles including network administration, database administration, software development, and project coordination. He has a degree in technology administration and development as well as technical courses in computer science. His experience includes roles as an IT coordinator for a construction company and benefits company, computer technician for an engineering firm, and production manager for a printed circuit manufacturer.

1. Curriculum Vitae
São Paulo, 01/07/15
Adriano Masini Ribeiro
Unit405 1-9 Rothshild ave  Rosebery, NSW  0406019299  adrianomasini@gmail.com
Targeting Entry-Level Help-Desk Positions
 Consistently recognized for technical troubleshooting skills used to rapidly and cost-
effectively resolve challenging technical issues.
 Quickly learn and master new technology; equally successful in both team and self-directed
settings; and proficient in a range of computer systems, languages, tools and testing
methodologies.
EDUCATION
 Higher Education - "Course of Technology in Administration and Development
(2006 - 2008) for Internet "- Faculdade Módulo Paulista
 Full Technician - Degree in technical course in computer - Senac / SP
(2002 - 2004)
 Incomplete higher education - 3 years - Administration in Business Management - College
(1995 - 1997) ESPM (Superior School of Advertising and Marketing).
 High school - Archdiocesan College of São Paulo / SP
(1991-1994)
Professional Experience
 Kallas Incorporações e Construções S/A set 2008 – mar 2015
Construction and Incorporated civil area.
Position: Coordinator T.I
Responsible:
- Computer Cost Center.
- Network Administrator (Windows Server 2003, 2008, 2012).
- Active Directory, Folder sharing, Security;
- Infrastructure networks (structured cabling, wireless, automated rooms);
- SQL database Administration, Paradox, pervasive, MYSQL;
- Backup routines (BrightStor Arc Server r.16.5);
- Help - Desk (ERP system, ProSoft (accounting), Projuris (Legal program) viabil system, Tron
(engineering), remote support;
- Google Analytics (in hotsites implementation of the projects);
- Antivirus Trend Micro Management, Sophos;
- Outsourcing Contract Management, telephony;
- VPN configuration, routers etc;
- Maintenance site, http://www.kallasnet.com.br;
- Creating Banners and Advertisements (Flash);
- Photoshop images treatment Corel Draw.
 Beneficio Fácil out 2007–set 2008
Company responsible for benefits in transportation vouchers and Power
Position: IT Coordinator
Responsible:
- Email creation MKT;
- Creating Banners and Advertisements (Flash)
- CPD
- Computer Cost Center
- Infrastructure networks (structured cabling, wireless)
- Mysql database maintenance
- Help - Desk
- Telephone installation with automatic answering extensions

2. Curriculum Vitae
São Paulo, 01/07/15
- Programming asp.
- Backup in HD's mirrored disks.
 Kallas Engenharia e Empreendimentos Ltda – jun. 2005 –set 2007
Construction and Incorporated civil area.
Position: Computer Technician
Responsible:
- Maintenance site, http://www.kallasnet.com.br
- Email creation MKT;
- Creating Banners and Advertisements (Flash)
- Data processing center
- Computer Cost Center
- Infrastructure networks (structured cabling, wireless)
- SQL database Administration, Paradox, pervasive
- Backup routines (BrightStor Arc Server)
- Help - Desk (ERP system, ProSoft (accounting), Projuris (Legal program)
- Management and administration of Microsoft Exchange 2004
- ISA Management SERVER 2004
- Antivirus Trend Micro Management
 Seleta Recursos Humanos Ltda dez 2004 – jun 2005
Position: Assistant in Informatics
Responsible for hardware maintenance, server management, network administration, help desk,
network infrastructure installation.
 Cyber Circuito Impresso Ltda jan 2001 – Dez 2004
Printed circuit manufacturing industry.
Position: Production Manager
Responsible for the manufacture of printed circuit boards, managing productivity and optimizing
resources, and take care of production technology, planning, facilities management and human relations
inside the factory. In addition to evaluating economic and identify new business opportunities scenarios.
Responsible for direct contact with customers.
Extracurricular Courses
 Certification: Operation and Maintenance of Computers
 Configuration Application servers and Internet security concepts.Tools de Design Coreldraw , Photoshop -
Senac
 Microsoft Solutions - Microsoft Event CRM – MICROSOFT
 VoIP - Brazil ConnectionSCRUM (Gestão Ágil de Projetos) - 25 hours
 ITIL V3(Foundations) - 25 hours
 COBIT 4.1 (Foundations) - 25 hours
 SCRUM - 25 hours
 Managing a Microsoft Server 2003 Environment - 50 hours
 Maintaining a MS Windows Server 2003 Environment - 25 hours
 Implementing a MS Wind Server 2003 Network Infraestructure: Network Hosts - 20 hours
 Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infraestructure
Network Services - 25 hours
 Administering a MS SQL Server 2000 Database - 50 hours
 Implementing and Supporting MS Windows XP Professional - 50 hours
Languages
 English – Studying General Engish ELC (English Language Company)
 Spanish – Intermediate level

3. Curriculum Vitae
São Paulo, 01/07/15
 Portuguese – Fluent
Professional Qualification
Development
 Course of MCSA ( MS Certified Systems Administrator)- KASOLUTIONS
 Certification: Development Web Sites
 Certification: System Development
 Macromedia Flash
 Fireworks CS6
 Dreamweaver CS6
 Adobe Photoshop CS7
 SQL 2005 , Paradox, Pervasive, MYSQL
 Visual Studio 2005
 HTML, PHP, .Net
Infra - structure
• Certification: Support and Network Administration
• Microsoft Windows 7.8, 8.1 MS Active Directory, MS Office Suite 2007, 2010, 2013.
• Installation, Active Directory service configuration and maintenance, Firewall (ISA Server), DNS, WINS,
DHCP;
• Firewall ISA SERVER 2004 - Microsoft
• Microsoft Exchange / Terminal Service / VPN
• CPD infrastructure deployment, help desk, security policies, care routines and processes related to business;
• SAC system integrated with ERP implementation.
• Accounting System (Prosoft) Legal System (Pro-Juris), ERP (Mosaic)
• Backup Computer Associates software - "BrightStor ARCserve Backup v16.5”
• Management and administration of TREND MICRO-SMB, SOPHOS
• VOIP Technology
Several skills
Creativity, ease of communication, ease of learning, attitude pro - active, to solve problems and overcome
challenges, skills in customer care, users, negotiation techniques.