1. Mark Alan Webb
System Administrator
PSC 2 Box 6985 APO AE 09012
Mark.webb.4@us.af.mil (work)
Webb100@hotmail.com (personal)
Summary
Ambitious, solution oriented System Administrator with 10 years of experience in the information and technology career field.
Specializing in information security and server/desktop administration. Current SECRET security clearance.
Certifications
o CISSP – 26 March 2014 (Member # 481855)
o CompTIA Security+ - 14 Dec 2010 (Member # COMP00102013884)
Technical Skills
o Comprehensive hands-on hardware and software troubleshooting experience.
o Proficient in server rack management, power and ventilation setup and maintenance.
o Expertise managing Dell PowerEdge servers, 1950, 2900, R610. Blade chassis management. Network attached
storage.
o Provide daily maintenance of EMC SAN Fiber Channel storage, including drive integrity checks and path verification.
o Designed and successfully maintained ArcServe r16 backup program, with primary and secondary backup servers,
archive storage, and 12 connected Microsoft Windows, Oracle and Open Files server clients. With full array of backup
methods utilizing full, differential, incremental and de-duplication techniques.
o The ability to leverage technology to increase efficiency and productivity, through power-shell scripting, batch files
and providing increased training opportunities for end-users and mentoring fellow system administrators.
o Disciplined approach to operating system patch management and security update programs, and server and
workstation hardening. Ensuring complete compliance with DoD security requirements (STIGS)
Experience
HQ USAFE/A3W – I.T. Specialist (Policy, Plans and Architecture) – GS-2210-11 Apr 2013 - Present
o Information Assurance Manager for weather IT assets in European Command (EUCOM) and Africa Command
(AFRICOM). Manage certification and accreditation process for the HORACE Weather System, utilizing the Enterprise
Information Technology Data Repository (EITDR). Direct FISMA compliance for weather systems and report FISMA
metrics in EITDR.
o Analyze requirements and establish plans of action for improving IT applications in the European Theater. Analyzes
existing and planned applications, both hardware and software, to determine current and future potential for
enhancements.
o Provide cost benefit analysis based upon the organizations goals and objectives, and available resources recommend
adjustments to IT priorities/budgets to meet changing business needs.
o Develop and interpret policy for administering IT systems. Assess policy needs and review, revise, and develop
policies to govern IT activities and present recommendations to higher-level management.
o Assess and identify training needs, addressing gaps in competency where they exist in either current or new
technology. Develop training programs, or locate and recommend training that ensures users can apply the best
techniques in using IT equipment.
o Coordinate, consult, brief and attend meetings representing HQ USAFE/A3W (Weather Division). Attend meetings
within the Communication functional communities and brief senior leadership concerning the status of ongoing
projects within the division.
2. Mark Alan Webb – System Administrator
21
st
Operational Weather Squadron – System Administrator – GS-2210-11 – Mar 2012 to Apr 2013
o Provide end-to-end, enterprise-level information systems support including server management, workstation
management, information assurance, systems engineering and integration, database management, application
development, network infrastructure support, and satellite data reception. Collaborate with and conduct liaison
activities with the Air Force Weather Agency, the United Kingdom Meteorological Office, Bundeswehr Geographic
Information Office and NATO weather agencies.
o Performed patch testing and application for client/server suite. Acted as Information Assurance Officer at squadron
level. Managed over 180 user, computer, and e-mail accounts.
o Installed, set-up and maintain Dell servers, including models; 1950, 2900, 2950, M1000 Blade chassis with M600 Blade
servers. Installed MS Server 2003, 2008; 32 and 64 bit architecture. Performance monitoring and system tuning.
o Manage servers and workstations onsite, and remotely with MS RDP, DameWare remote connection programs.
o Maintain Dell SAN storage arrays, MD3000, Equalogic PS series iSCSI, and EMC Clarion fiber channel setups.
o Installed, managed, and provide daily maintenance of the OPS II Distribution servers, responsible for distributing over
25,000 files daily to multiple servers and resource domains, utilizing TCP, FTP, SFTP, HTTP-S and UDP connections.
o Manage Oracle 10g Database server on MS platforms, with SQL Developer, TOAD for Oracle, and SQL Plus command
console.
o Assured security baseline configuration management on all servers in the data center, in accordance with both locally
determined baselines and centrally managed systems.
o Designed and installed VMWare ESXi 4 virtual environment, successfully migrating 10 servers, while reducing
electrical, cooling and space requirements for the operation.
86
th
Force Support Squadron – Information technology Specialist –NF-2210 & GS-2210-9/11 –
August 2004 – March 2012
o Coordinated Squadron compliance with the Payment Card Industries Data Security Standard (PCI-DSS). Configured
security of 50+ LAN’s utilizing firewalls, VLANS, secured Wi-Fi access (WPA2 Enterprise) and strengthened policy and
guidelines.
o Coordinated with upper-level management in redesigning and reconfiguring current security programs concerning the
secure handling of PCI-DSS data, magnetic card stripe data, CCV data and the physical security required to keep this
data confidential.
o Coordinated vulnerability assessments, penetration testing, RETINA scans for all public facing credit card processing
systems.
o Implemented Information Assurance Awareness Program, responsible for the confidentiality, integrity and availability
of information resources within the squadron. Prevented unauthorized access to personal and mission critical data
utilizing Domain security groups within Active Directory.
o Provided tier I/II/III desktop support via phone, on-site and remote assistance.
o Maintained the Air Force Inns Lodging Touch Property Management System (LTS) for 6 years with 99% uptime. LTS
operated in a MS 2003 server environment, using a SQL client/server deployment. Firm knowledge of SQL query
analyzer, SQL server user administration and backup routines with SQL.
o Developed and utilized operating system deployment lab to deploy workstation images to over 800 desktop
workstations.
Awards/Certificates/Training
o ISC² CISSP One Week Seminar – Feb 2014
o MCITP Server 2008 Administrator Boot Camp – Oct 2012
o Oracle 10g Database Administration Course – July 2012
o Comptia Security+ - Dec 2010
o Comptia Security+ One Week Boot Camp – Nov 2010
o Employee of the Year, Resource Flight - 2009
o Saflok Keycard System Certified – Nov 2006
o USAF System Administrator Certified – Sep 2004
o Distinguished Graduate, Electronics Fundamentals Course, Feb 2003
o Distinguished Graduate, Avionics Technician Course, Jun 2003
3. Mark Alan Webb – System Administrator
o Microsoft Certified Professional, Windows NT Server/Workstation/Networking – Dec 2000
o Primary Leadership Development Course, Jul 1990
Military Service
o U.S. Army – 1986 to 1994, Honorable Discharge
o U.S. Air Force Reserves – 2002 to 2004, Honorable Discharge
Professional History
o I.T. Specialist (policy/plans) – HQ USAFE/A3W, Ramstein AB, DE 2013 - Present
o System Administrator - 21
st
Operational Weather Squadron, Kapaun AB, DE. 2012 - 2013
o Information Technology Specialist – 86
th
Force Support Squadron, Ramstein AB, DE. 2004 – 2012
o Avionics Technician – 419
th
Fighter Squadron, Hill AFB, UT. 2002 – 2004 (Air Force Reserves)
o Computer Technician - Wildwood Computer – Bushnell, FL. 2000-2001
o Defense Logistics Agency – Hill AFB, UT. 2001 – 2004
o U.S. Army, Czech/Slovak Linguist, Ft. Bliss, El-Paso, TX. 1986 - 1994
