Atlantic Tele-Network Inc presented the following on "End-to-End Revenue Assurance in a Group Company Environment" in April 2011 at the TeleStrategies Revenue Assurance and Management Conference.
Sheila Hensley, Director of Finance, ATN-Alltel and Amir Gefen, Director of Industry Relations, cVidya Networks presented the following on how cVidya implemented a new Revenue Assurance program at Alltel
This document provides an overview of Cox Communications, including its business operations, statistics, challenges, and strategy. It then discusses Cox's service activation evolution and requirements for migrating to next generation networks. Finally, it describes how Sigma Systems provides solutions to help Cox deliver new services, drive innovation, enhance the customer experience, and reduce costs through service-oriented architecture and automation.
Transforming the Back Office - A Multi-Screen NecessitySigma Systems
This document discusses the need for back office transformations to support multi-screen video delivery. It notes that current IPTV integration faces issues like high installation failure rates. It also argues that video delivery models need to evolve from household-based to user-based entitlements to support access across multiple devices. A service layer is proposed to abstract different delivery platforms and simplify the transition while keeping the business support systems relatively intact.
The document discusses the evolution of video delivery away from traditional cable systems towards internet-based delivery via devices like Apple TV and streaming services on gaming consoles. This poses challenges for cable operators to provide a compelling video experience. Operators are migrating to IP-based gateways and set-top boxes to integrate internet video while maintaining legacy systems. The new environment requires coordination across traditional and new delivery platforms, entitlement systems, and consistent user experiences across devices. Abstraction of services allows operators to change underlying technologies while minimizing impacts and rapidly deploy new services.
Transforming the service layer telus-sigmaSigma Systems
Shane Logan, Director of Services Architecture at Telus, is transforming Telus' service layer to maintain competitive advantage. Telus provides voice, IPTV, and internet services to 34 million Canadians. The challenges include giving developers faster access to Telus' subscriber base, and giving carriers and subscribers access to more affordable applications. To address this, Telus is implementing a Service Delivery Framework (SDF) to provide a centralized access point, policy engine, and third party relationship management. The SDF will improve time-to-market, reduce costs through re-use, and encourage external innovation by making services available on any device.
The document discusses convergent billing for telecom services. It notes issues with existing billing systems like inflexibility and different technologies. It states telecom is moving toward network access convergence, innovative value-added services, and modifying software pieces. The document suggests billing system convergence can occur through network, vendor, technology, and billing system convergence. It outlines an architecture for a convergent billing system and the evolution of billing systems through postpaid-prepaid convergence, service level and customer experience convergence, and simultaneous multi-network convergence.
Vsil Is Power And Utility Process Design In Sap Aditi Interra ItAditi Tarafdar
This document discusses strategies for improving performance at distribution utilities through the use of technology and operational practices. It covers introducing a reform framework, the challenges faced by utilities, and an initiative for improvement. The key points are:
1) A reform framework was introduced to address high losses, regulate tariffs, and incentivize targets for loss reduction.
2) Challenges included high losses, a lack of customer orientation, unreliable supply, and meeting stakeholder expectations.
3) The utility laid out a strategic roadmap and IT plan to reduce losses, improve customer service and reliability, and create a performance culture through automation and change management.
Sheila Hensley, Director of Finance, ATN-Alltel and Amir Gefen, Director of Industry Relations, cVidya Networks presented the following on how cVidya implemented a new Revenue Assurance program at Alltel
This document provides an overview of Cox Communications, including its business operations, statistics, challenges, and strategy. It then discusses Cox's service activation evolution and requirements for migrating to next generation networks. Finally, it describes how Sigma Systems provides solutions to help Cox deliver new services, drive innovation, enhance the customer experience, and reduce costs through service-oriented architecture and automation.
Transforming the Back Office - A Multi-Screen NecessitySigma Systems
This document discusses the need for back office transformations to support multi-screen video delivery. It notes that current IPTV integration faces issues like high installation failure rates. It also argues that video delivery models need to evolve from household-based to user-based entitlements to support access across multiple devices. A service layer is proposed to abstract different delivery platforms and simplify the transition while keeping the business support systems relatively intact.
The document discusses the evolution of video delivery away from traditional cable systems towards internet-based delivery via devices like Apple TV and streaming services on gaming consoles. This poses challenges for cable operators to provide a compelling video experience. Operators are migrating to IP-based gateways and set-top boxes to integrate internet video while maintaining legacy systems. The new environment requires coordination across traditional and new delivery platforms, entitlement systems, and consistent user experiences across devices. Abstraction of services allows operators to change underlying technologies while minimizing impacts and rapidly deploy new services.
Transforming the service layer telus-sigmaSigma Systems
Shane Logan, Director of Services Architecture at Telus, is transforming Telus' service layer to maintain competitive advantage. Telus provides voice, IPTV, and internet services to 34 million Canadians. The challenges include giving developers faster access to Telus' subscriber base, and giving carriers and subscribers access to more affordable applications. To address this, Telus is implementing a Service Delivery Framework (SDF) to provide a centralized access point, policy engine, and third party relationship management. The SDF will improve time-to-market, reduce costs through re-use, and encourage external innovation by making services available on any device.
The document discusses convergent billing for telecom services. It notes issues with existing billing systems like inflexibility and different technologies. It states telecom is moving toward network access convergence, innovative value-added services, and modifying software pieces. The document suggests billing system convergence can occur through network, vendor, technology, and billing system convergence. It outlines an architecture for a convergent billing system and the evolution of billing systems through postpaid-prepaid convergence, service level and customer experience convergence, and simultaneous multi-network convergence.
Vsil Is Power And Utility Process Design In Sap Aditi Interra ItAditi Tarafdar
This document discusses strategies for improving performance at distribution utilities through the use of technology and operational practices. It covers introducing a reform framework, the challenges faced by utilities, and an initiative for improvement. The key points are:
1) A reform framework was introduced to address high losses, regulate tariffs, and incentivize targets for loss reduction.
2) Challenges included high losses, a lack of customer orientation, unreliable supply, and meeting stakeholder expectations.
3) The utility laid out a strategic roadmap and IT plan to reduce losses, improve customer service and reliability, and create a performance culture through automation and change management.
TABS, is an integrated software package designed for the mobile, ISP, and traditional fixed network services. This capability provides us with a solution that is already well versed in supporting Local, International. TABS convergent Customer Care & Billing system undertakes the whole billing process of a single converged system and rates all services against a single unified rating scheme.TABS solutions have been implemented in 38 sites for the major telecom groups providing Non stop services for over 100+ customers.
The ITS solution is based on SOA (Service-Oriented Architecture), which helps business owners respond more quickly and in a cost-effective manner to changing market conditions. With SOA, business changes can be easily met through customization rather than traditional custom development, making it easier to quickly implement changes without requiring radical system modifications. The ITS SOA-based solution also simplifies interconnection with and usage of existing IT assets, which facilitates integration with existing systems and increases interoperability.
Openaire Distribution is a manufacturer of VoIP handsets called the Clarity range. They are partnered with major Asian telecom companies and have invested over $600,000 in production. Their Enablement Program offers platforms, delivery services, hardware solutions, and third party services to ensure partners can deploy the Clarity handsets effectively. This includes a hosted IP PBX, SIP trunking, billing platforms, and a rental commissions program.
Telecoms' Regulatory Accounting Separation and Oman Case Studyssimam
Accounting separation is being implemented in Oman to regulate the telecom market. It requires dominant operators like Omantel to prepare separate financial statements for different business lines to increase transparency around costs, revenues, and internal transactions. This aims to prevent anti-competitive behavior by ensuring non-discriminatory treatment of competitors. Oman's telecom regulator TRA specifies parameters for the cost accounting model and uses results from regulatory accounting to conduct tests around margin squeeze, predatory pricing, and cross-subsidization. The Oman model provides a framework for implementing accounting separation as a regulatory tool.
Enterprise architecture for telecom sectorSoham Pablo
This document discusses enterprise architecture in the telecom sector. It covers several areas:
1) The main business requirements for telecom companies including customer relationship management, network resource management, and partner relationship management.
2) The operating models for telecom companies, including operations support systems (OSS) that manage the network and billing support systems (BSS) that deal with customer service/billing. Increased integration between these systems is needed.
3) Strategic business-IT alignment is key, and the strategic alignment model is discussed as a way to analyze opportunities and achieve competitive advantage through functional integration across business and IT domains.
Talking SIP Sales Presentation that provides an overview of Talking SIP, the industry's award winning and leading Application, Media and Billing Server that powers the top next-generation networks around the world.
Prodapt is a leading provider of IT and engineering services to telecommunication clients worldwide. It has delivery centers in the US, India, and South Africa and over 1000 employees globally. Prodapt partners with major telecom operators and OEMs, providing services such as network management, order fulfillment, billing, and product development. It aims to help clients reduce costs, optimize investments, and outsource effectively through flexible engagement models.
This document discusses how telecommunications providers can become cloud service brokers to SMB customers. It notes that while public cloud offerings have become commoditized, SMB customers still have complex needs. The document proposes that providers can simplify SMB access to cloud services by bundling popular SaaS applications with their network services through a single user portal. This would allow providers to differentiate themselves, drive new revenue through subscriptions, and reduce churn by becoming a trusted cloud advisor to SMBs. The document outlines elements needed like a self-service SMB portal and rapid onboarding of SaaS vendors. It argues this could extend provider value beyond connectivity and help boost ARPU/AMPU through new cloud services for SMBs.
BSS Applications Managed Services for CSPsSaurabh Jain
This document discusses the market for managed services for communications service providers' (CSPs') business support systems (BSS) applications. It finds that the market is growing as CSPs seek to improve agility, reduce costs, and focus on their core businesses. Leading providers in this market include telecom-focused companies like Amdocs, Ericsson, Huawei, and NetCracker, as well as general IT services firms, though telecom-specific firms have an advantage. The document analyzes the market positioning of various providers and finds that network equipment providers leading the market as CSPs prefer to work with managed services providers that combine network and IT capabilities.
TABS is an integrated software package designed for mobile, ISP, and traditional fixed network services. It provides a convergent customer care and billing system that handles billing for all services through a single rating scheme. TABS solutions have been implemented in 38 sites for major telecom groups, providing continuous service for over 100 customers. The solution is based on a service-oriented architecture (SOA) that allows for customization and integration with existing systems. TABS offers various telecom solutions including billing, customer care, interconnect, revenue sharing, business intelligence, and call center solutions.
Iveda is a cloud video surveillance company that has developed Sentir, a cloud-based video management platform. Sentir allows video from any IP camera to be securely accessed from anywhere via a web browser or mobile app. Iveda's strategy is to license Sentir to telecom and internet service providers to generate recurring revenue streams, and it has signed initial contracts with two telecom companies. The presentation outlines Iveda's market opportunity in video surveillance, Sentir's capabilities, revenue model, management team, and path to profitability through additional provider partnerships.
The document discusses the growing market for Fiber To The Premises (FTTP) Internet Protocol Television (IPTV). It notes that the global IPTV market is expected to grow significantly through 2021. For operators to successfully rollout FTTP IPTV, they must consider factors such as market demand, content agreements, and infrastructure capabilities. The document emphasizes the importance of standardizing the customer qualification process for FTTP IPTV orders to ensure last mile feasibility and fulfillment. It provides an example checklist and order journey map for FTTP IPTV qualification.
Iveda (OTCQB:IVDA) enables cloud video surveillance via its Sentir® data and video management platform, utilizing proprietary video streaming and Big Data storage technology. Iveda enables a recurring revenue model by global licensing of Sentir to service providers, already earning monthly recurring revenue from their customers, such as telcos, datacenter operators, ISPs, and cable companies.
This document summarizes key points from a blog about strategies for rehabilitating a national ICT infrastructure after civil conflict. It recommends conducting a needs analysis and infrastructure audit, then prioritizing initiatives like aligning with e-government objectives, refreshing the IP core through vendor collaboration, securing the network, extending fiber backbones, and conducting a thorough technical and business analysis. The goal is to leverage ICT to drive economic and social progress through initiatives like education, healthcare, and sustainable development.
Carrier Ethernet is a standardized Ethernet service that provides bandwidth scaling and quality of service guarantees. Typical deployments include Ethernet backhaul for mobile networks and business Ethernet access across multiple business sites. Service level agreements are important for Carrier Ethernet services to ensure performance for applications like voice and video. Standards-based solutions exist for validating service level agreements through turn-up testing, ongoing monitoring, and troubleshooting network issues. When choosing a service assurance solution, considerations include multi-vendor flexibility, operational capabilities, data analysis and reporting tools, and the ability to integrate with other network management systems.
The document provides an overview of Infonova's Front & Back Office BSS platform, including its product management, customer management, fulfillment, billing and collections capabilities. It discusses how the BSS supports both Telco 1.0 and Telco 2.0 business models through modular and multi-tenant order-to-cash processes. Several case studies are presented showing how the BSS has helped telecom operators transform their businesses.
The document discusses a potential cooperation opportunity between Huawei and Telefonica on Telefonica's Service Delivery Platform (SDP) project in Latin America. Huawei proposes a revenue sharing model where it would provide the SDP platform and equipment, recommend new services, and share revenues with Telefonica. Huawei seeks more partners to launch strategic services on the SDP to benefit both companies.
Ericsson's Connected Vehicle Cloud (CVC) allows automakers and partners to engage customers through connected vehicles. The CVC manages connectivity, services, business agreements, and customer data. It provides tools for service management, pricing, and security. The open platform architecture allows partners to integrate their applications and content through APIs. The CVC leverages Ericsson's experience in telecommunications to power the automotive ecosystem and create new revenue opportunities for automakers.
Moving to the Cloud – Risk, Control, and Accounting ConsiderationsProformative, Inc.
Proformative presents Moving to the Cloud – Risk, Control, and Accounting Considerations. Special thanks to Jane Lin, Deloitte & Touche LLP.
To download full presentation, visit http://bit.ly/9jwNl2
Altitude Software is a leading provider of independent contact center solutions. It offers a unified customer interactions (uCI) suite built on a single architecture allowing integration of modules for contact center responsibilities. The suite provides infrastructure independence, a single administration interface, and language. Altitude is committed to customer freedom of choice, embracing change, and peace of mind. It has a global presence with offices in 15 countries and over 700 installations worldwide.
Situation Remix - For A Peerformative Art PracticeDane Sutherland
This document discusses plans to squat a building for a weekend to create a collective social space and discuss organizing against the system of capital and crisis. It provides details on meeting at a hotel on July 29, 2011 and squatting a building where they will live together, get to know each other, and organize living arrangements. It promotes taking risks and daring together to produce this space as a form of improvisation and expropriation from the expropriators in times of crisis.
TABS, is an integrated software package designed for the mobile, ISP, and traditional fixed network services. This capability provides us with a solution that is already well versed in supporting Local, International. TABS convergent Customer Care & Billing system undertakes the whole billing process of a single converged system and rates all services against a single unified rating scheme.TABS solutions have been implemented in 38 sites for the major telecom groups providing Non stop services for over 100+ customers.
The ITS solution is based on SOA (Service-Oriented Architecture), which helps business owners respond more quickly and in a cost-effective manner to changing market conditions. With SOA, business changes can be easily met through customization rather than traditional custom development, making it easier to quickly implement changes without requiring radical system modifications. The ITS SOA-based solution also simplifies interconnection with and usage of existing IT assets, which facilitates integration with existing systems and increases interoperability.
Openaire Distribution is a manufacturer of VoIP handsets called the Clarity range. They are partnered with major Asian telecom companies and have invested over $600,000 in production. Their Enablement Program offers platforms, delivery services, hardware solutions, and third party services to ensure partners can deploy the Clarity handsets effectively. This includes a hosted IP PBX, SIP trunking, billing platforms, and a rental commissions program.
Telecoms' Regulatory Accounting Separation and Oman Case Studyssimam
Accounting separation is being implemented in Oman to regulate the telecom market. It requires dominant operators like Omantel to prepare separate financial statements for different business lines to increase transparency around costs, revenues, and internal transactions. This aims to prevent anti-competitive behavior by ensuring non-discriminatory treatment of competitors. Oman's telecom regulator TRA specifies parameters for the cost accounting model and uses results from regulatory accounting to conduct tests around margin squeeze, predatory pricing, and cross-subsidization. The Oman model provides a framework for implementing accounting separation as a regulatory tool.
Enterprise architecture for telecom sectorSoham Pablo
This document discusses enterprise architecture in the telecom sector. It covers several areas:
1) The main business requirements for telecom companies including customer relationship management, network resource management, and partner relationship management.
2) The operating models for telecom companies, including operations support systems (OSS) that manage the network and billing support systems (BSS) that deal with customer service/billing. Increased integration between these systems is needed.
3) Strategic business-IT alignment is key, and the strategic alignment model is discussed as a way to analyze opportunities and achieve competitive advantage through functional integration across business and IT domains.
Talking SIP Sales Presentation that provides an overview of Talking SIP, the industry's award winning and leading Application, Media and Billing Server that powers the top next-generation networks around the world.
Prodapt is a leading provider of IT and engineering services to telecommunication clients worldwide. It has delivery centers in the US, India, and South Africa and over 1000 employees globally. Prodapt partners with major telecom operators and OEMs, providing services such as network management, order fulfillment, billing, and product development. It aims to help clients reduce costs, optimize investments, and outsource effectively through flexible engagement models.
This document discusses how telecommunications providers can become cloud service brokers to SMB customers. It notes that while public cloud offerings have become commoditized, SMB customers still have complex needs. The document proposes that providers can simplify SMB access to cloud services by bundling popular SaaS applications with their network services through a single user portal. This would allow providers to differentiate themselves, drive new revenue through subscriptions, and reduce churn by becoming a trusted cloud advisor to SMBs. The document outlines elements needed like a self-service SMB portal and rapid onboarding of SaaS vendors. It argues this could extend provider value beyond connectivity and help boost ARPU/AMPU through new cloud services for SMBs.
BSS Applications Managed Services for CSPsSaurabh Jain
This document discusses the market for managed services for communications service providers' (CSPs') business support systems (BSS) applications. It finds that the market is growing as CSPs seek to improve agility, reduce costs, and focus on their core businesses. Leading providers in this market include telecom-focused companies like Amdocs, Ericsson, Huawei, and NetCracker, as well as general IT services firms, though telecom-specific firms have an advantage. The document analyzes the market positioning of various providers and finds that network equipment providers leading the market as CSPs prefer to work with managed services providers that combine network and IT capabilities.
TABS is an integrated software package designed for mobile, ISP, and traditional fixed network services. It provides a convergent customer care and billing system that handles billing for all services through a single rating scheme. TABS solutions have been implemented in 38 sites for major telecom groups, providing continuous service for over 100 customers. The solution is based on a service-oriented architecture (SOA) that allows for customization and integration with existing systems. TABS offers various telecom solutions including billing, customer care, interconnect, revenue sharing, business intelligence, and call center solutions.
Iveda is a cloud video surveillance company that has developed Sentir, a cloud-based video management platform. Sentir allows video from any IP camera to be securely accessed from anywhere via a web browser or mobile app. Iveda's strategy is to license Sentir to telecom and internet service providers to generate recurring revenue streams, and it has signed initial contracts with two telecom companies. The presentation outlines Iveda's market opportunity in video surveillance, Sentir's capabilities, revenue model, management team, and path to profitability through additional provider partnerships.
The document discusses the growing market for Fiber To The Premises (FTTP) Internet Protocol Television (IPTV). It notes that the global IPTV market is expected to grow significantly through 2021. For operators to successfully rollout FTTP IPTV, they must consider factors such as market demand, content agreements, and infrastructure capabilities. The document emphasizes the importance of standardizing the customer qualification process for FTTP IPTV orders to ensure last mile feasibility and fulfillment. It provides an example checklist and order journey map for FTTP IPTV qualification.
Iveda (OTCQB:IVDA) enables cloud video surveillance via its Sentir® data and video management platform, utilizing proprietary video streaming and Big Data storage technology. Iveda enables a recurring revenue model by global licensing of Sentir to service providers, already earning monthly recurring revenue from their customers, such as telcos, datacenter operators, ISPs, and cable companies.
This document summarizes key points from a blog about strategies for rehabilitating a national ICT infrastructure after civil conflict. It recommends conducting a needs analysis and infrastructure audit, then prioritizing initiatives like aligning with e-government objectives, refreshing the IP core through vendor collaboration, securing the network, extending fiber backbones, and conducting a thorough technical and business analysis. The goal is to leverage ICT to drive economic and social progress through initiatives like education, healthcare, and sustainable development.
Carrier Ethernet is a standardized Ethernet service that provides bandwidth scaling and quality of service guarantees. Typical deployments include Ethernet backhaul for mobile networks and business Ethernet access across multiple business sites. Service level agreements are important for Carrier Ethernet services to ensure performance for applications like voice and video. Standards-based solutions exist for validating service level agreements through turn-up testing, ongoing monitoring, and troubleshooting network issues. When choosing a service assurance solution, considerations include multi-vendor flexibility, operational capabilities, data analysis and reporting tools, and the ability to integrate with other network management systems.
The document provides an overview of Infonova's Front & Back Office BSS platform, including its product management, customer management, fulfillment, billing and collections capabilities. It discusses how the BSS supports both Telco 1.0 and Telco 2.0 business models through modular and multi-tenant order-to-cash processes. Several case studies are presented showing how the BSS has helped telecom operators transform their businesses.
The document discusses a potential cooperation opportunity between Huawei and Telefonica on Telefonica's Service Delivery Platform (SDP) project in Latin America. Huawei proposes a revenue sharing model where it would provide the SDP platform and equipment, recommend new services, and share revenues with Telefonica. Huawei seeks more partners to launch strategic services on the SDP to benefit both companies.
Ericsson's Connected Vehicle Cloud (CVC) allows automakers and partners to engage customers through connected vehicles. The CVC manages connectivity, services, business agreements, and customer data. It provides tools for service management, pricing, and security. The open platform architecture allows partners to integrate their applications and content through APIs. The CVC leverages Ericsson's experience in telecommunications to power the automotive ecosystem and create new revenue opportunities for automakers.
Moving to the Cloud – Risk, Control, and Accounting ConsiderationsProformative, Inc.
Proformative presents Moving to the Cloud – Risk, Control, and Accounting Considerations. Special thanks to Jane Lin, Deloitte & Touche LLP.
To download full presentation, visit http://bit.ly/9jwNl2
Altitude Software is a leading provider of independent contact center solutions. It offers a unified customer interactions (uCI) suite built on a single architecture allowing integration of modules for contact center responsibilities. The suite provides infrastructure independence, a single administration interface, and language. Altitude is committed to customer freedom of choice, embracing change, and peace of mind. It has a global presence with offices in 15 countries and over 700 installations worldwide.
Situation Remix - For A Peerformative Art PracticeDane Sutherland
This document discusses plans to squat a building for a weekend to create a collective social space and discuss organizing against the system of capital and crisis. It provides details on meeting at a hotel on July 29, 2011 and squatting a building where they will live together, get to know each other, and organize living arrangements. It promotes taking risks and daring together to produce this space as a form of improvisation and expropriation from the expropriators in times of crisis.
Situation Remix - For A Performative Art PracticeDane Sutherland
This document discusses plans to squat a building for a weekend to create a collective social space and discuss organizing against the system of capital and crisis. It provides details on meeting at a hotel on July 29, 2011 and occupying the space as a form of improvisation and expropriation from the expropriators. Contact information is given for those interested in participating or learning more. Quotes are included that frame capital as disliking noise and rumor as exceeding calculability.
This document discusses the intersection of music, fiction, and technology through various lenses including vaporwave, black metal, and Afrofuturism. It references the work of artists like INTERNET CLUB, New Dreams Ltd., Xasthur, Ray Brassier, Steve Goodman, and others. Several key concepts are explored, such as how music can generate alien logics and fictional worlds, the use of myth and narrative in different genres, and music's commentary on contemporary society through forms like protest songs, swarms, and the dub virus. Examples of specific works are also mentioned, such as performances by Plastique Fantastique and POLLYFIBRE.
The document appears to be a collection of random phrases and fragments relating to various political, technological and social topics. There is no clear overall theme or narrative. The document jumps abruptly between many different concepts and ideas including accelerationism, anarchism, data, networks, marketing, activism and more.
Kids need to learn the value of earning money and Earnsy aims to empower them to do so through a platform that allows kids to complete tasks for friends and family and earn points they can redeem for gift cards. The company wants to bridge the trillion dollar gap between items people wish for and what they can actually buy by introducing an option to earn money through tasks. Earnsy would take commissions from affiliate retailers and gift card purchases on their platform to generate revenue.
Oracle and cVidya Cloud webinar with the first part by Oracle covering SaaS market and opportunities in the cloud and Oracle's SaaS partnering strategy and second part by cVidya's covering cVidya's Journey into the Cloud with cVidyaCloud.
Cloud based fraud detection and management solution – alaska communications c...cVidya Networks
Larry Snipes, Senior Manager of Revenue Assurance at Alaska Communications, presented a case study on the challenges of fraud management, selecting a fraud prevention vendor, and why they chose cVidyaCloud
Guide to Comparing Gyro and IMU Technologies - MEMS and Fiber Optic GyrosKVH Industries
Engineers designing gyro-stabilized systems for manned or unmanned applications must compare the attributes of various gyro technologies to determine which sensors offer the required performance parameters. Depending on the specifics of the application being designed, some performance criteria are more important than others. A reliable means of comparing common critical performance parameters is a necessary tool for designers and engineers. This paper compares gyro and inertial measurement technologies using distinct performance criteria of fiber optic gyros (FOGs) and FOG-based inertial systems, and micro-electro-mechanical systems (MEMS)-based gyros and MEMS inertial systems. It focuses on the five key critical performance areas of industrial and tactical grade gyros, as well as current and trending applications for both FOGs and MEMS.
Uncovering Fraud Dilemmas - cVidya in London May 2012cVidya Networks
Presentation on uncovering the recent dilemma that fraud departments face – today and tomorrow given by Jason Lane-Sellers, cVidya's Fraud Expert, at Arena International's Revenue Assurance, Fraud Reduction and Cost Management in Telecoms 2012 conference in London.
Why should RA & Fraud Managers rethink the way they manage their business?cVidya Networks
In Digicel's 7th Annual International Business Forum 2013 in Panama, Ms. Efrat Nissimov, cVidya's Director of Product Management, presented “Managing Revenue Risks"
The success of a new pricing campaign relies on the balance of many factors, some are measurable and some seem to depend mostly on creativity and talent
The challenge is to bring the science much closer to the “artistic” part
In this webinar the participants will learn about:
Behavior Pricing analytics framework, profitability modeling, simulations and forecasting
Needs Determining pricing structures based on segments/micro segments needs
Perceptions Value based pricing strategy in practice
Influential Behavioral economics real life examples – providing additional science into pricing structures & campaign messages
Wholesale Fraud - Jason Lane-Sellers of cVidyacVidya Networks
Wholesale carriers face different fraud risks than traditional carriers. They see transit traffic but lack customer details. A main risk is false answer supervision fraud, where calls appear connected to generate charges though the call was not actually connected. Wholesale carriers could benefit from fraud but also face risks from established carriers. However, wholesale carriers are well positioned to provide fraud management as a service to other carriers due to their global traffic view and routing insights across multiple operators. This could help detect fraud scenarios and provide value-added intelligence to wholesale customers.
Fraud Management Industry Update Webinar by cVidyacVidya Networks
This document summarizes key findings from fraud surveys and industry discussions on fraud trends. It highlights that fraud is increasing globally by 15% based on the CFCA survey. Major fraud methods identified include subscription fraud, international revenue share fraud, and SIM box gateways. The TM Forum proposes a fraud classification model to standardize naming and analysis of fraud types. There is also a shift towards viewing fraud management as a cybersecurity issue given rises in online fraud forums and dark web markets trading in stolen data and fraud guides. Industry groups and companies are responding by bringing fraud teams closer to security functions.
The document discusses changes and challenges facing revenue assurance (RA) with new technologies like 4G/LTE. Key points include:
1. New technologies and services like IoT, mobile payments require new RA approaches as CDR data is replaced by transactions/events and there is huge volumes of "big data".
2. Billing is shifting to flat rates and subscriptions requiring subscription assurance to dominate RA operations.
3. Internal fraud risks increase as new network elements are non-standard, allowing manipulation. Identity theft through device/account manipulation also poses risks.
4. RA systems must integrate diverse data sources across billing, IMS, HSS etc. to assure different revenue streams from subscriptions, pre
Getting the business case right for any technology implementation is crucial to its future success. In this session, Todd Holcomb shares how Alliance Data prepared their business case, what difference this careful planning had on their initial e-invoicing campaign and key lessons learnt in their journey so far, including how to:
- Understand your current P2P process, identify opportunities for automation and target your future P2P process
- Elegantly gain the executive level buy-in and support to make your automation project a success
- Seamlessly handle non-PO invoices elegantly with your electronic invoicing solution
On Telecoms is a leading triple play operator in Greece offering fixed telephony, broadband, TV, and other services. It can leverage four key success factors: strong management experience in the Greek market, a proven business model, maximizing customer value through higher prices and lower churn, and differentiation through triple play offerings. The presentation discusses On Telecoms' services and business drivers, challenges, demands from customers, and proposes a convergent billing and revenue management platform as the solution.
Operationalizing your Virtual Network: Getting to the Next Level with SDN/NFV...CA Technologies
With the advent of Software Defined Networking, Operations Teams are being challenged with increased flexibility in provisioning network services, but also additional complexity in managing these networks and network services end to end. Covered topics:
• Evolving current network management strategies to address increased complexity from SDN/NFV
• How to leverage existing network management investments and extend them to cover new management domains
• Moving from operational silos to cross-services operations management in support of SDN/NFV (moving network management up the value chain)
To learn more about how CA Services can accelerate your success in the application economy, please visit: https://www.slideshare.net/CAinc
IBM provides integrated managed services that offer a portfolio of IT solutions. These services include infrastructure management, security, service desk support, application management, and more. Customers can choose from on-site, cloud, or hybrid delivery models to meet their business and technical needs. Case studies highlight how IBM helped Firstsource Solutions and Bajaj Allianz implement managed IT infrastructure and disaster recovery services through outsourcing agreements. This improved their IT operations and allowed them to focus more on their core business.
The Cloud-Based B2B Integration Solution for MS Dynamics NAVDiCentral Vietnam
Many companies are struggling how to connect & integrate their ERP with their trading partners. DiCentral Vietnam introduces Cloud-Based B2B Integration Solution for MS Dynamics NAV & DiCentral's Supply Chain Solutions such as DMS, WMS, Scan & Pack are seamlessly integrated with MS Dynamics NAV
Iod 2011 session 3577 jacobs and sathiArvind Sathi
CenturyLink is a large telecommunications company that provides broadband, voice, wireless, and entertainment services. They were facing challenges with their product catalog and ordering systems due to having multiple siloed product catalogs across different business functions. To address this, CenturyLink implemented a new product catalog architecture using Selectica as the new rules engine and integrating with MDM and other systems. This improved the customer experience by enabling easier access to product and pricing information for call centers, reduced order fallout rates, and increased speed to market for new products. It also improved operational efficiencies by automating processes and reducing maintenance costs of the previous mainframe-based system. Overall the new architecture delivered significant business value and benefits to CenturyLink.
Ben Edmond, Chief Revenue Officer for Global Capacity, spoke at the AOTMP Fixed and Mobile Telecom Management Conference on February 16, 2015. In his session “Connectivity as a Service for Designing, Ordering and Managing Enterprise Networks,” Mr. Edmond focused his discussion on connectivity implications of emerging technologies such as Cloud, WAN environments, VoIP, and Big Data. The new world of IT is changing the pace of network solutions.
See Press Release Here: http://globalcapacity.com/news-resources/article/global-capacity-selected-to-speak-at-the-aotmp-fixed-and-mobile-telecom
Charles Taylor InsureTech - InsurTech Innovation Award 2022The Digital Insurer
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Telenity is a global provider of digital services platforms and solutions founded in 2000 operating in over 35 countries with over 1.5 billion subscribers. They offer a best-in-class VAS platform for messaging and call services and a scalable digital services platform to control and monetize digital content. Their solutions include a VAS consolidation platform, messaging and call completion suites, and a digital services platform to digitally create, purchase, deliver, and consume services and content.
Planning for Cloud Profitability from Day OneProfitBricks
In planning for Cloud Profitability from Day One, Larry Walsh from 2112 group will showcase the cloud infrastructure opportunities available to MSPs and how the ProfitBricks public cloud can be leveraged via the channel to increase profitability through strategic planning and execution.
Lattice Incorporated (“Lattice” or the “Company”), founded in 1973, provides secure communications and information technology, specializing in deploying advanced technology and services to create innovative, cost - effective solutions for the Company’s global customers. The Company provides both wholesale and direct services to correctional facilities and their service providers in the U.S., Canada and Europe. Expansion of Lattice’s direct and wholesale services, including increased techno logy equipment and software sales to wholesale customers, is expected to drive revenue growth and increased margins in the quarters ahead
Connected TV refers to internet-connected televisions and devices that provide online content and services directly on the TV screen. By 2015, it is projected that 500 million television sets worldwide will be connected to the internet. Connected TV is poised to become the norm, with 90% of TVs sold in Europe by 2014 expected to connect to the internet. This represents a massive shift from passive broadcast TV to interactive content consumption on television.
RoamSourceSM is a managed service offered by IMOBIX that provides expertise and support for operators' roaming and wholesale businesses. It can handle various operational areas including roaming management, agreements and partnerships, operations and coordination, testing and launches, and financials and settlements. RoamSourceSM is tailored to each operator's needs and can be implemented through onsite resources, remote support, or full end-to-end management of roaming functions. The service helps operators address challenges like increasing testing requirements and gaps versus larger competitors.
Cloud financials benefits the ROI business case Charles Bedard
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The document discusses the benefits of cloud financials and business process outsourcing to finance and accounting. It outlines how cloud computing enables cost sharing and collaboration for business process outsourcers working with multiple clients. Outsourcing allows companies to focus on their core competencies and avoid distractions while gaining process excellence, expertise, and more timely and accurate reporting.
Salmon's presentation given at a half-day advisory seminar and networking session designed for Rackspace eCommerce clients and prospects, eCommerce software partners and web design partners.
Similar to cVidya and Atlantic Tele-Network Inc - Revenue Assurance Presentation 2011 (20)
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This document provides a summary of a webinar on revenue assurance industry updates from December 2014. It discusses statistics on revenue leakage from surveys, best practices including the Revenue Assurance Maturity Model (RAMM), and trends in areas like mobile billing complexity, charging systems, targeted process improvements, and new business models involving flat rates, family plans, and data sharing. It also outlines the TM Forum's work on a unified Analytics Big Data Repository to improve analytics capabilities.
This document summarizes a webinar on fraud management and compliance. The webinar covered several topics:
- A CFCA survey that found global fraud losses increased 15% in 2013, with revenue share fraud as the largest threat.
- The TM Forum's fraud classification model and survey, which found revenue share fraud is driving other fraud types.
- Account takeover fraud, where fraudsters manipulate customer service processes to gain access to accounts. Pressure points like authentication and sales incentives enable this fraud.
- Fighting fraud through cyber intelligence techniques like monitoring dark web sites and forums where fraudsters share tactics and stolen customer information.
Utilizing Big Data to Optimize Customer Value Management StrategiescVidya Networks
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Synopsis: Mobile operators may be overlooking their greatest asset—customer data—as they fight in crowded markets for a competitive edge. To win, they must increase customer spending, reduce churn and attract new subscribers. The vast array of customer data that they generate could be a powerful competitive weapon. However, only when this data is properly gathered, managed and analyzed can its full potential be utilized.
Hacking PBXs for international revenue share fraudcVidya Networks
PBX Fraud is still ranked as a top emerging fraud method globally and is a big concern in all telecom operators. In the last CFCA Educational Event in Seattle, Mr. Tal Eisner, cVidya's Senior Director Product Strategy, presented a case study on the topic of “Hacking PBXs for international revenue share fraud".
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This document discusses how mobile network operators can generate more revenue from data services in competitive markets. It provides examples of using customer data and analytics to improve pricing models, introduce new service offerings, and identify opportunities to increase data usage and upgrade customer data bundles. The document also notes the large number of pricing plans operators maintain and suggests using analytics to reduce costs by streamlining plans, migrating customers to new plans, and removing unprofitable plans. It introduces cVidya as a supplier of revenue analytics solutions and describes its product modules for collecting, enriching, analyzing customer data to provide insights across business objectives like data monetization and price plan optimization.
"The Impact of Data Traffic Explosion and LTE on Revenue Assurance and Risk" cVidya Networks
This document discusses the challenges facing revenue assurance departments due to changes in the telecommunications market from increasing data usage, smartphone adoption, and the rollout of 4G LTE networks. It provides an overview of these trends, their impact on revenue streams and risks. The document also summarizes the revenue assurance practices of VIVO Brazil, including their control review process and challenges in ensuring controls keep pace with new technologies, services, and pricing models. An example use case demonstrates the need for centralized insights across different risk and assurance tools to manage risks and profitability for new services like LTE.
cVidya RA for Electric Utilities - RA Forum ConferencecVidya Networks
Eedo Lifshitz, AVP Business Development chaired the “Revenue Assurance for Utilities” conference held in Berlin on June 26-28
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How Fraud Management is shifting towards new domains and why the only way fraud units can stay relevant is by doing other things rather than Fraud Management.
Read cVidya's Tal Eisner's presentation titled "Changing Modus Operandi" as presented in latest CFCA Educational Event held in Toronto June 5th
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The document discusses strategies for telecommunications companies to achieve differentiation in mature markets through advanced analytics. It provides examples of how tiered pricing plans can constrain high-usage customers and how new tariff launches can be measured. Additional strategies discussed include zero-rated social networks, happy hours for time-shifting internet usage, speed buttons, and tailored offers personalized for each customer. A case study shows how these analytics helped Orange France think long-term and already outperform main competitors.
TM Forum Fraud Management Group Activities - Presented at TM Forum's Manageme...cVidya Networks
Tal Eisner, Senior Director Product Strategy at cVidya and Deputy Chair of the TM Forum Fraud Management Group, presented at TM Forum's Management World 2012 in Dublin on the Fraud Management Group Activities
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The document summarizes a presentation on bringing shadow IT into the light with a centralized cloud migration strategy. Nava Levy of cVidya Networks discussed accepting consumerization trends and embracing cloud technologies while managing risks. Chris Lewis of IDC talked about theoretical vs pragmatic CIO sourcing considerations. Steve Mannel of Salesforce.com covered pace layering, multi-tenant clouds, and citizen developers. A panel with Larry Snipes of Alaska Communications then discussed related topics.
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The Steadfast and Reliable Bull: Taurus Zodiac Signmy Pandit
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Cover Story - China's Investment Leader - Dr. Alyce SUmsthrill
In World Expo 2010 Shanghai – the most visited Expo in the World History
https://www.britannica.com/event/Expo-Shanghai-2010
China’s official organizer of the Expo, CCPIT (China Council for the Promotion of International Trade https://en.ccpit.org/) has chosen Dr. Alyce Su as the Cover Person with Cover Story, in the Expo’s official magazine distributed throughout the Expo, showcasing China’s New Generation of Leaders to the World.
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Adani Group's Active Interest In Increasing Its Presence in the Cement Manufa...Adani case
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L'indice de performance des ports à conteneurs de l'année 2023SPATPortToamasina
Une évaluation comparable de la performance basée sur le temps d'escale des navires
L'objectif de l'ICPP est d'identifier les domaines d'amélioration qui peuvent en fin de compte bénéficier à toutes les parties concernées, des compagnies maritimes aux gouvernements nationaux en passant par les consommateurs. Il est conçu pour servir de point de référence aux principaux acteurs de l'économie mondiale, notamment les autorités et les opérateurs portuaires, les gouvernements nationaux, les organisations supranationales, les agences de développement, les divers intérêts maritimes et d'autres acteurs publics et privés du commerce, de la logistique et des services de la chaîne d'approvisionnement.
Le développement de l'ICPP repose sur le temps total passé par les porte-conteneurs dans les ports, de la manière expliquée dans les sections suivantes du rapport, et comme dans les itérations précédentes de l'ICPP. Cette quatrième itération utilise des données pour l'année civile complète 2023. Elle poursuit le changement introduit l'année dernière en n'incluant que les ports qui ont eu un minimum de 24 escales valides au cours de la période de 12 mois de l'étude. Le nombre de ports inclus dans l'ICPP 2023 est de 405.
Comme dans les éditions précédentes de l'ICPP, la production du classement fait appel à deux approches méthodologiques différentes : une approche administrative, ou technique, une méthodologie pragmatique reflétant les connaissances et le jugement des experts ; et une approche statistique, utilisant l'analyse factorielle (AF), ou plus précisément la factorisation matricielle. L'utilisation de ces deux approches vise à garantir que le classement des performances des ports à conteneurs reflète le plus fidèlement possible les performances réelles des ports, tout en étant statistiquement robuste.
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2. Atlantic Tele-Network
We are a telecommunications company that provides
service to under-served markets in North America and the
Caribbean. Through our operating subsidiaries, we provide
both wireless and wireline connectivity to residential and
business customers, including a range of mobile wireless
solutions, local exchange services and broadband internet
services
2
3. ATN Approach
Build a Diversified Portfolio of Telecom Businesses
Operate in underserved and niche markets
Compete effectively through:
Market tailored service offerings
Superior customer care
Empower local management teams
Acquire – Invest – Enhance
3
5. ATN Subsidiaries
Name Region Type
Alltel U.S. Top Ten Wireless Operator providing
CDMA Wireless services
Commnet Rural U.S. Wholesale Roaming operator providing
Wireless – both CDMA & GSM Voice and Data
GT&T Guyana Subscriber service providing offering
Landline, Internet and GSM facilities
BDC / Bermuda HSPA+, CDMA and GSM Wireless
CellularOne Network operator
Islandcom Turks and Caicos 3G GSM Wireless Operator providing
Wireless subscriber service & international
roaming.
Choice U.S. Virgin Internet (WiMax) & 3G CDMA
Islands Wireless Operator
Sovernet Vermont, U.S. Internet and telecom services provider 5
6. Revenue Assurance Concept
Revenue Assurance – the use of data quality and
process improvement methods to improve profits,
revenues and cash flows without influencing demand.
(TM Forum).
Revenue Assurance as a separate department is
becoming more common.
Cross functional groups within Finance, IT, Network,
Billing and Operations.
6
7. Revenue Assurance Maturity
Level 0: No revenue assurance practices, processes,
policies or tools are in place.
Level 1: Basic revenue recovery consists of ad
hoc, manual audits – small teams or individual
efforts. Some revenue is recovered.
Level 2: Basic project and process management
involving repeatable tasks is implemented.
Level 3: Revenue recovery shifts to revenue
assurance with greater automation.
Level 4: Leakage is quantitatively understood
and controlled. Formal processes and controls
are in place.
Level 5: Revenue assurance shifts to revenue
management. Revenue assurance practices,
processes and tools are analyzed for
performance and continuous improvement.
7
8. Our Original Vision
Commnet Wireless Revenue Assurance Solution
Manually driven excel based RA approach
Outsourced rating and billing vendor
Manual periodic check on accuracy and completeness
Limited budget and resources
Evaluated different approaches
Hosted
Licensed
Hybrid
8
9. Proof of Concept
POC conducted by cVidya for Commnet Wireless
Early findings proved to validate early assumptions
Initial review led to internal process changes
cVidya RAP approach
POC discoveries led to quick ROI
Validated that all revenue streams required review
Provided enhanced reporting from raw data
9
10. Change in Perspective
Enter ATN Corporate
Other subsidiaries were faced with same challenges.
I.e., Manually driven excel based RA approach
Business plan to share services/cost to subs.
Technology allowed for sharing hardware infrastructure.
Leveraging the license to maximize value.
10
11. Our Current Vision
Common Revenue Assurance solution
End to end visibility at a corporate level to all markets
Consistent reporting across business segments
Consistently applied metrics for all markets
Leveraging the combined scale of implementation
Provide Tier I applications to smaller subsidiaries who
otherwise could not financially access these applications
11
12. Revenue Assurance Guidelines
CFO and local GM’s are the clients
Whatever impacts our finances needs control
Revenue leakage from billing
Revenue leakage from fraud
Revenue leakage from provisioning
Roaming reconciliation for voice and data
Billing conversion and validation
12
13. Shared Services Concept
Leveraging the shared services concept
Sharing of set-up and design across operating units
Shared Services is not just Revenue Assurance
Shared data and RA controls
Company-wide implementations
Single location for hardware and infrastructure
cVidya’s approach allowed for single license/multi-market
implementation
13
14. Shared Services Implementation
Revenue Assurance for all ATN companies
Created shared services group
Monitor RA system
System Administration
Control Creation & design
Shared Services is not just Revenue Assurance
Contracts and compliance
Roaming and billing
Testing and documentation
Fraud initiatives
Shared knowledge
Hybrid installations
14
15. Where are we now?
cVidya / ATN shared services implementations
RAP – Phased Rollout to subsidiaries
Commnet Wireless
GT&T
Others
FraudView – active implementation
BusinessView – active implementation
RBV – Q4 2011
Use tools for Billing conversion validation
Alltel Wireless
Commnet Wireless
15
16. How are we planning to do it?
Build and expand controls and measurements
Share the setup and design between companies
Use of common footprint to share knowledge
Use integrated implementation to expedite growth
Replicate any successes across business lines
Support other Finance operations
Audit support (SOX - SAS70, Internal and External)
Discover ways to use data across enterprise for
dashboard presentation, analytics and reporting.
16
17. Prepare for success
Review business needs
Identify areas of revenue and data streams
Provide risk based assessment, driven by value
Design documentation to match business needs by
subsidiary
Gain acceptance from business owners
Deliver project jointly with cooperation from key
stakeholders at each business
Provide feedback and cooperation to maximize
functional ROI at a subsidiary level 17