Andrea Lorenia Jimenez Gutierrez is a 27-year-old Mexican citizen seeking to grow professionally. She graduated from Instituto Tecnológico de Durango in 2013 with a degree in Industrial Engineering. Her work experience includes serving as the Director of Punto Mexico Conectado since 2016, where she is responsible for customer service representatives, staff training, and daily operations. Prior to this, she worked as a Bilingual Trainer at Teleperformance Durango from 2015 to 2016 and as an APQP Supervisor at Durango Automotive Wiring Systems from 2013 to 2015. She also has experience teaching English at Harmon Hall from 2009 to 2012.