Annual Fleet Barometer analysing the decision-makers' attitudes on fleets, giving an overview of the main trends of the automotive market, comparison of trends across 16 countries.

1. 2012 International Fleet Barometer
N° 1001327 - International report
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2. 2
CVO – what is it ?
§ An expert-platform for all fleet professionals:
fleet managers, procurement specialists, manufacturers,
leasing companies, advisers, insurers, press, public
authorities, researchers etc.
§ Created by Arval in 2002
§ Launched in The Netherlands in 2012
§ Neutral & International
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3. 2
CVO – what is it ?
§ Focus: professional Mobility
§ Cost free Studies
§ Annual Fleet Barometer in collaboration with
§ Analysis of the decision-makers‘ attitudes on fleets
§ Overview of the main trends of the automotive market
§ Comparison of trends across 16 countries
§ An expert-platform for all fleet professionals:
fleet managers, procurement specialists, manufacturers,
leasing companies, advisers, insurers, press, public
authorities, researchers etc.
§ Created by Arval in 2002
§ Launched in The Netherlands in 2012
§ Neutral & International
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4. 3
Perimeter of the study
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5. 4
Perimeter of the study
Focus Europe
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6. 5
Methodology
Sample: 4 823 interviews including 3 616 through Europe and 1 207 out of Europe
Target: Fleet managers in companies of all industries using corporate vehicles
Fieldwork period: Q1 2012
Data collection method: CATI system (Computer-assisted telephone interviewing)
Duration of the interview: 13 minutes in average
Quotas: companies size and sector
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7. 6
Methodology
Companies with less than 10 employees
Companies with 10 to 99 employees
Companies with 100 to 249 / 499 / 999 employees
Companies with 250 / 500 / 1 000 employees and more
Companies
< 100 employees
Companies
>100 employees
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8. 7
Index
Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
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9. 8
Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
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10. 9
IncreaseDecrease Balance
2012
Balance
2010
Balance = Fleet growth will increase – Fleet growth will decrease
Base: companies with corporate vehicles = 100%
% who think that the total number of vehicles on their company fleet will…
Fleet growth potential
in next three years
Balance
2011
Balance
2009
-14%
-8%
21 %
12 % + 4% + 10% + 10% + 8%
+ 7% + 14% + 13% - 2%
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11. 10
Cost pressure on the company fleet
IncreaseDecrease
Balance = Cost pressure will increase – Cost pressure will decrease
Base: companies with corporate vehicles = 100%
% who think that this year, cost pressure on the fleet will…
-12%
-12%
43%
44%
Balance
2011
+ 32% + 31%
+ 31% + 37%
Balance
2012
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12. 11
Don’t know
Decrease
Remain the same
Increase
Used cars resale value
% who think that the resale value of vehicles will…
9 %8 %
-59%-68%
20 %15 %
12 %9 %
Base: companies with corporate vehicles = 100%
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13. 12
Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
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14. 13
Distribution of fleet
Base: companies with corporate vehicles = 100%
Transport vehicles
Service vehicles
Sales vehicles
Incentive vehicles
Vehicles in exchange
of a monthly cost
Transport vehicles: of less than 3,5 tons
Service vehicles: used for maintenance and repair of facilities, general services, after-sales services…
Sales vehicles: intended for sales travel and appointments
Incentive vehicles: made available to employees as part of the company’s compensation policy
Vehicles in exchange of a monthly cost: deduced from the employee’s salary
23 %
34 %
18 %
19 %
34 %
35 %
16 %
9 %
9 %
3 %
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15. 14
-8%
-16%
15%10%
Increased
Decreased
Perceived evolution of average duration
since last year
Passenger Cars
Light Commercial
Vehicles
% who think that duration of usage in the company has…
Base: companies Light Commercial Vehicles or Passenger Cars / Excluding second-hand vehicles
-8%-14%
13%9%
‘Don’t know’ not included
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16. 15
Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
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17. 16
Operating leasingFinance leasingCar creditSelf purchase*
Main financing method
Consolidated results
Base: companies with corporate vehicles = 100%
*Self-purchase = outright purchase + credit (other than car credit)
‘Don’t know’ and ‘others’ excluded
39 %
8 %
24 %
29 %
3 %
14 %
34 %
49 %
Data have been consolidated:
3 years average for France, Germany, Italy, Portugal, Switzerland, Poland, Belgium, Czech Republic, Spain, UK, Greece
1 year only for The Netherlands
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18. 17
2008 2009 2010 2011 2012
44 %
46 % 46 %
49 % 49 %
17 %
15 % 15 % 14 % 14 %
32 % 31 % 30 %
29 % 29 %
7 % 7 % 8 % 8 % 8 %
Operating leasing
Finance leasing
Car credit
Self purchase*
Evolution of the main financing method
Consolidated results
Base: companies with corporate vehicles = 100%
*Self-purchase = outright purchase + credit (other than car credit) ‘Don’t know’ and ‘others’ excluded
Data have been consolidated:
3 years average for France, Germany, Italy, Portugal, Switzerland, Poland, Belgium, Czech Republic, Spain, UK, Greece
First year for the Netherlands
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19. 18
2008 2009 2010 2011 2012
36 % 36 %
32 %
37 %
34 %
2 % 2 % 3 % 3 % 3 %
23 %
25 %
26 %
24 % 24 %
39 %
38 %
39 %
36 %
39 %
Operating leasing
Finance leasing
Car credit
Self purchase*
Evolution of the main financing method
Consolidated results
Base: companies with corporate vehicles = 100%
*Self-purchase = outright purchase + credit (other than car credit) ‘Don’t know’ and ‘others’ excluded
Data have been consolidated:
3 years average for France, Germany, Italy, Portugal, Switzerland, Poland, Belgium, Czech Republic, Spain, UK, Greece
First year for the Netherlands
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20. 19
Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
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21. 20
Decision-making department
on car policy
Top Management
Administrative /
Finance Direction
Fleet
Director
Procurement
Human
Resources
Other
Base: companies with corporate vehicles = 100%
56 %
80 %
14 %
8 %
7 %
4 %
7 %
1 %
10 %7 %
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22. 21
Mobility manager
% of companies with a function that covers both corporate fleets and travel
Base: companies with 100 employees and more, with corporate vehicles
37 %
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23. 22
Already implemented
Don’t know what a
mobility plan is
Considered
Mobility plan
% of companies considering mobility plan for their employees
Base: companies with more than 100 employees “Not considered” not included
29 %
12%
17 %
Total
implemented + considered
3 %
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24. 23
Potential of Electric Vehicles
% who identified areas where Electric Vehicles could be suitable
Base: companies with corporate vehicles = 100%
22 %
14 %2012
2011
29 %
24 %
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25. 24
Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
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26. 25
% who outsource the following services
Outsourcing of services
Vehicle maintenance
Tyre replacement
24h assistance
Management of insurance
Accident management
Replacement vehicle
Fuel Management
Driver Safety training
Online reporting
31%
33%
57%
61%
50%
55%
70%
73%
76%
11%
18%
29%
42%
48%
55%
57%
65%
68%
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27. 26
CO2 optimization of car policy
Reporting on reliability of
brands / models
CO2 reporting
Communication to drivers to
decrease operational costs
Reporting for accounting and
fiscal purposes
Eco driving training
Consultancy on car company
policy
Grey Fleet management
Administration of pool of cars
available upon reservation
14%
10%
13%
13%
25%
20%
20%
14%
21%
3%
4%
3%
4%
11%
8%
7%
5%
8%
% with the following services already in place
New services already in place
Base: companies with corporate vehicles = 100%
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28. 27
22 %34 %
15 %11 %
Considered
Already implemented
% considering replacing some vehicles currently individually
allocated with a right-to-use pool car upon reservation
Right-to-use pool car upon reservation
Base: companies which have the administration of pool of cars available upon reservation or which are interested
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29. 28
Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
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30. 29
% of businesses who consider safe driving behavior on professional trips as…
Individual responsibility Don’t know
Shared responsibility between
company and driver
Responsibility between
driver and company
Base: companies with corporate vehicles = 100%
47 %
43 %
51 %
54 %
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31. 30
21 %
15 %
Safety driving training
% who have mandatory safety driving training
Base: companies with corporate vehicles = 100%
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32. 31
Safety driving training
% who have mandatory safety driving training
33 %
27 %
13 %13 %
2 %
20 %
31 %26 %
16 %
61 %
14 %10 %
21 %
Base: companies with corporate vehicles = 100%
EU BE CH CZ DE ES FR GR IT NL PL PT UK
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33. 32
Safety driving training
In-door classes
On the road
On tracks
E-learning
On Simulators
Others
What kind of mandatory safety trainings in companies
Base: companies with safety training implemented
10%
9%
19%
18%
41%
46%
5%
3%
7%
9%
33%
58%
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34. 33
Effectiveness in companies with a training program
Frequency of safety driving training
5 %5 %
52 %54 %
14 %
16 %
29 %25 %
Annual
Bi annual
One off training session
Don’t know
Base: companies with safety training implemented
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35. 34
Characteristics of the market
Characteristics of the fleet
Financing
Car policy and choice criteria
Services
Safety
Telematics
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36. 35
Base: companies with corporate vehicles = 100%
6 %
4 %
18 %
5 %
Use of Telematics
Plans to implement
Implemented
% of companies using or planning to implement Telematics in the next 3 years
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37. 36
Purposes for using Telematics
Base: companies using or planning to use Telematics
As a vehicle locator/tracker
Reduce fuel consumption
Monitor technical car data to
reduce maintenance costs
Monitor unauthorised use
Monitor driving behaviours
Improve safety of your drivers 21%
29%
29%
23%
32%
48%
14%
17%
23%
30%
42%
47%
Primary and secondary purposes for using Telematics
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38. 37
Open No opinion Reluctant
Acceptance of drivers concerning
Geolocalisation information
Base: companies with corporate vehicles = 100%
11 %
8 %
26 %
16 %
27 %
47 %
36 %
29 %
Strongly opposed
Acceptance of drivers on the gathering of Geolocalisation information according to fleet managers
5%
-1%
Balance
Open –
(Reluctant + Strongly opposed)
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39. 38
Open No opinion Reluctant
Base: companies with corporate vehicles = 100%
8 %
6 %
25 %
15 %
25 %
43 %
42 %
36 %
Strongly opposed
Acceptance of drivers concerning
driving behaviors information
Acceptance of drivers on the gathering of driving behaviors information according to fleet managers
15%
9%
Balance
Open –
(Reluctant + Strongly opposed)
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