Joseph Coutinho is a facilities maintenance professional with over 25 years of experience in Dubai, Abu Dhabi, and Doha. He is currently the Chief Engineer at Lotus Downtown Hotel Apartments in Dubai, where he supervises maintenance staff and ensures proper maintenance of mechanical, electrical, and plumbing equipment. Previously he held roles as Assistant Engineer at Cristal Hotel in Abu Dhabi and various roles including Mechanical Supervisor at Sheraton Doha Hotel & Resort. He has extensive experience in planning and scheduling maintenance, team leadership, budgeting, and energy management.

1. JOSEPH COUTINHO
DUBAI, UAE. E-mail:malcolmcoutinho@yahoo.com
Mobile: 00971-509461928, 00971-509003727
Employment objective
Self-motivated, peak performing with 25 years of progressive leadership in facilities
maintenance industry with hands on experience in Dubai, Abudhabi UAE & Doha Qatar.
Effective problem solver enjoys the challenge of achieving goals and objectives with a
carrier history of consistent advancement. Having major maintenance experience in 5
Star Hotel, Towers, High class villa compounds and ability to stream line procedure that
improve efficiency and cost effectiveness through expertise in,
• Planning & scheduling
• Team building & leadership
• Estimation & budget forecast
• Energy management
• Planned Preventative Maintenance
• Reactive Maintenance
Experiences.
1:- Organization: - Lotus Down Town Hotel Apartments, Dubai, Diera.
Designation : - Chief Engineer.
From June 29th
2013 till continuing.

2. Hotel with 151 Apartments with double bedrooms dining and kitchens, meeting rooms,
swimming pools, health and recreation facilities ,restaurant’s, parking’s and business
center facilities.
Job Profile.
Reporting to COO,
RESPONSIBILITIES:
 Supervised maintenance staff assigns the daily duties by setting
priority jobs.
 Supervised engineering staff in the maintenance and repair of MEP
equipments at full hotel property area included.
 Helped the staff selection process.
 Ensuring that all staff members are trained in composite maintenance
activities and were strictly following standard operating procedures.
 Arranged training in safety, repairs and maintenance.
 Maintained a variety of records, complete activity records and
reports.
 Created a safe environment for guests and associates by ensuring that
the hotel is maintained in accordance with safety standards.
 Attending manager’s daily briefing.
 Following the MOD schedule once every week.
 Preparing the monthly HLP along with P & L and presenting same.
 Preparing the forthcoming budget.
 Reviewing the AMC’s and following up with vendors.
 Co coordinating with project ongoing jobs. Etc.
 Updating DTCM file as per requirement and keeping it ready for
anytime inspection.

3.  Total involvement with renovation projects co-ordination with COO
and contractors to carry out given task in given time frame.
(Furniture renovation, floor tiling and parquet, carpeting and curtains,
LED lighting replacement, toilets floor grouting jobs are achieved.
Conversion of studio rooms’ project is in hand.)
2:- Organization: CRISTAL HOTEL Abu Dhabi.
Designation : AST. ENGINEER
From September 2011 till May, 2013.
Job Profile
Reporting to cluster chief engineer,
Almost carrying out the same mention duties like what I am doing currently at Lotus
Down Town Metro Hotel and Apartments.
Achieved projects are,
 Conversion of kitchenette rooms.
 Measuring the LUX level at entire hotel as per DTCM’s need
 Renovation of FAHU’s
3:- Organization: Sheraton Doha Hotel & Resort, Divan Amir Doha Qatar.
Designation : Mechanical Supervisor, General mechanic, Sr. Mechanic, Shift
supervisor.
Job Profile.
Reporting to Director of engineer and carrying out following duties,
 Planned Preventative Maintenance, periodic inspection and maintenance
schedules for HVAC, plumbing, electrical, security/safety systems, elevator, fire

4. alarm and fire fighting system and other building systems and components.
Verifies operational readiness of critical systems.
 Conducting daily Maintenance daily inspections of the building facilities.
Responds to tenant service requests in a timely and courteous manner and follows
up with tenants to ensure customer satisfaction.
 Inspects for completion of work prior to approval of progress or final payments to
contractors.
 Scientific estimation of properties high rise towers, villa compounds, shopping
malls etc. for Facility Management Services
 Setting parameters for the operations staff on labour allotments.
 Coordination with Help Desk facility
 Maintains preventative maintenance records, analyses results and makes
recommendations to management.
 Maintains library of architectural drawings and "as built" for past and present
construction projects and building system modifications.
 Responsible for the maintenance of Chillers, FCUs, AHUs, Chillers water
pumps, Panel boards, Chilled water treatment, electrical and plumbing services,
kitchen and laundry equipment’s
 Maintenance of chillers, clarifiers, Hypo chlorinators, Laundry equipments
 Maintenance of chilled water pumps.
 Maintenance of condenser water pumps
 Maintenance of cooling towers
 Service of Fresh Air Handling Units
 Service of Air Handling Units
 De-scaling of the water cooled condensers.
 Arranging operations shift
 Delegating experience Technician for major complaints.
 Site Visits
 Preparation of time sheets.
Achieved projects are,
 All floors renovations complete MEP
 Replacement of Kewanee steam boilers 3 nos.
 Steam clarifiers’ 8 nos.
 Water softeners
 VFD entire pump station
 Entire kitchen along with staff dining compartments.
4:-Organization- Al Ghurair City
Designation : Maintenance shift supervisor.

5. From Feb. 2009 to Jan.2011.
Al Ghurair City is the first shopping mall in the U.A.E that comprises of 223 retail
outlets, 347 up market apartments of 2, 3 & 4 bed rooms, large club house & swimming
pool, 105 office units, 8 cinemas, large super market and 3000 car parks. The facilities
management team comprises of 225 people operating in two & three shifts carrying out
reactive, planned preventive maintenance at this facility, housekeeping and security
services.
Job Profile
 Maintenance of centrifugal chillers, cooling towers, secondary and primary
chilled water pumps, FAHU’ s, AHU’ s and FCU ’s, maintenance of central
extract system, plumbing and drainage, fire alarm and fire fighting systems, water
treatment for swimming pool and grease traps.
 Implemented periodical service contracts for A/C duct cleaning, water tank
cleaning, Kitchen duct cleaning and treatment of drain and grease traps.
 Field inspections to ensure the service providers follow the contract.
o Implementation of scheduled planned preventive maintenance programs
 Chart out schedule for the upkeep of aesthetics in common areas reception,
private area by regular schedules in wall painting, wood polishing, cleaning
panels, carpet shampooing etc.
Achieved projects are,
 Cooling towers renovation (fills and ,motors , bearings replacement)
 Water pump station replacement of booster pumps
 Replacement of 4 nos. centrifugal chillers X 1200 tons each
 Upgrading the Transformers from 1000 to 1500 KWA.
 Ongoing basis shops demolition and refurbishments as per clients need
Education qualification:

6. • Passed S.S.C. in 1979 from St. Thomas High School, Bombay.
• Passed H.S.C. in 1987 from Nowroji Wadia College, Pune.
• M.S. Office. at Doha Family center.
Professional Courses:
• Passed P.W.D. Electrician/Wireman ( License Holder)
• Passed Bench Fitter examination from St. Xavier’s Technical Institute Manickpur,
India. Technical professional course.
• Passed Air Conditioning Mechanic technical course (central plant) course from
Agnel Training Institute Bandra, India.
• Passed Refrigeration and Window A/C Mechanic technical Course from Agnel
Training Institute Bandra, India.
• Diploma in Auto Cad 2D and 3D, Mira Road East India.
Professional Trainings with duties handled:
• Electrical from Sheraton Doha Resort and Convention Hotel.
• Plant operation from Sheraton Doha Resort and Convention Hotel.
• A/C Mechanic from Sheraton Doha Resort and Convention Hotel.
• Fire and Safety from Sheraton Doha Resort and Convention Hotel.
Other Training Course:
• Guest Satisfaction System
• Leadership
• Time management
• Telephone technique workshop
• Handling Guest Complains.
• Craft trainer award
• First Aid.
• Attended Hospitality Expansion Seminar, Middle East.
Awards:
• Employee of the month in Sheraton Doha Resort & Convention Hotel
• Dance competition winner at Pune College
• Kabaddi winner in Pune College
• Cricket runner up at Pune College
• Table Tennis in Sheraton Doha Resort & Convention Hotel
• Cleanest room contest winner 1st
place at Doha Resort & Convention Hotel
• Fire prevention, Life safety and Environmental Health Suggestion competition in
Sheraton Doha Resort & Convention Hotel
• Appreciation from Cristal project works

7. • Appreciations from AGC project works
Extra curriculum activities:
• Table tennis, Carom, Volley ball, Cricket, Football and Kabaddi
Hobbies:
• Singing, Music, Swimming, Mechanical handicraft.
Personal:
Age & Date of birth : 2nd
May 1962 (52 years)
Nationality : Indian.
Religion : Christian
Marital status : Married.
Passport Number : E0951784
Visa Status : Residence
Language Proficiency : English, Hindi, Marathi.