Robert McCormick has over 23 years of experience leading global ICT operations and transforming IT infrastructure strategies. Some of his accomplishments include reducing costs at Logica by 15-20% through restructuring operations and negotiating contracts, and at Dell by 30% by improving governance. He has experience managing global networks, applications, and service delivery at various organizations, delivering improvements in productivity, satisfaction, and cost savings.

1. Robert McCormick
Curriculum Vitae
An experienced, innovative, hands on IT leader
with an outstanding track record of success in
Global Information Communications Technology
(ICT) and Services.

2. Introduction
Please allow me to introduce myself. My name is
Robert McCormick everyone calls me Bobby. I have
23 years of knowledge and experience in Information
Communication Technology (ICT) in a senior
leadership role . Here are positions in which I have
excelled in my career.
• Chief Information Officer – Kyocera Tycom Corporation
• Global IS/IT Operations Director – Logica
• Senior Global Business Director – BT Global Services
• Head of Global Client Programmes (EMEA) – Dell
• Programme Director – BT
• Senior Network Architect – Rockwell Semiconductor

3. Accomplishments
Logica – Global IS/IT Operations Director 2008 - 2011
• Developed and institutionalized a revised innovative global ICT infrastructure strategy, governance and global operations
model moving from a federated structure utilising best practice in ITIL, programme & project management, partners and risk
analysis
• Spearheading a 15% cost reduction by restructuring country based ICT operations teams into singular global model there by
completely removing redundancy of activities and renegotiating vendor contracts, centralising supplier management and
globalising technology contractors
• Centralising country based mail services into a single global harmonised email solution resulting in a 20% reduction in global
email cost
• Reducing services support costs from £40 million to £36 million by improved control of third party suppliers, leveraging
corporate purchasing power, creating synergies in globalizing Application Management, Infrastructure Management and
Business Process Outsourcing services
• Capitalising on global purchasing, centralising desktop services and championing Logica Desktop Solution resulting in a 15%
reduction in purchasing of desktop hardware and 30% reduction in service globally
• Successfully transformed regional and local network services into a global network services operations organisation out
• Consolidation of data closets into global data centres removing unmanned, non-serviced, risky customer servicing
technology from the global network
• Redesigned and reengineered Logica’s flat federated network manual IP driven network to into a globally layered automated
IP network significantly reducing costly firewalls, routers, high maintenance cost, and streamlining global network traffic
• Implemented a communication framework and regular scheduled meeting and conferences to ensure knowledge alignment,
steering and financial alignment
• Change agent for the selection and implementation of Tuscany networks Vitalnet for a global network performance
management tool, Ipanema Technologies for a global application management service and the Remedy 7 ITSM tool for a
single global service management tool

4. Accomplishments
Dell – Head of Global Client Programmes (EMEA) 2007 - 2008
• Achieving a 30% reduction in global programme operations costs by restructuring teams and implementing
governance structure
• Delivering a substantial improvement in quality and customer satisfaction as a result of implementing governance,
key performance indicators, setting direction, benchmarking, due diligence, post delivery IS/IT audits, business
process improvements and escalation management
BT Global Services – Senior Global Business Director 2002 – 2007
• Establishing and managing BT’s oil & gas executive governance committees and serving as a member of the
executive team responsible for setting global governance, IS/IT strategy and operational excellence
• Delivering a strategically important Global Service Management Centre (GSMC) for BT’s oil & gas sector in
Houston, Texas to facilitate the provision of global second and third level system, technical support and services
management to BT’s oil & gas customers
• Collaborating with other senior executives to consolidate and centralise services and business development
services into BT’s oil & gas GSMC
• Successfully managing customer and stakeholder executives as IS/IT executive sponsor to oil and gas clients
including BP, ExxonMobil, Conoco/Phillips, Chevron/Texaco, Schlumberger, and LNG
• Initiating and concluding successful negotiations to secure a partnership with HP valued at £2 billion over seven
years
• Directing the BT property partners estate programme with responsibility for a service delivery model to rationalise
the BT estate from 95,000 desks to 50,000 desks with reported ROI of £600 million
• Programme Director of the Personal Communications & Transformation Programme (PCTP) team successful in
achieving a £250 million cost saving in just 12 months

5. Accomplishments
Kyocera Tycom Corporation 1997 - 2002
• Successfully re-engineering the global network into a world class IP driven network resulting in 95% increase in
end user productivity and substantial improvement in satisfaction
• Increasing precision, refocusing manpower, increasing turns and reducing operating costs by 30% by integrating
systems and manufacturing robotics
• Reducing IT and communications spend by 45% through the re-architecture of global network infrastructure
leveraging VPN technology
• Championing a global IS/IT rationalisation programme reducing applications, licensing cost and user hardware
cost by 25%
• Facilitating external access to corporate network on a 24x7x365 basis through the implementation of a global
mobility programme whilst also setting up a corporate global call centre with regionalised second and third level
support
• Collaborating with organisational executives to align the corporate IT strategy and achieve maximum benefit as
well as developing global cross-functional teams to create synergies across the business
For roles & responsibilities and later years experience please refer to my CV

6. Why me?
• Team Player – Being a US Marine I believe that success comes from the
whole. We sink or we swim together, but we all have roles to play as a part of
the team.
• Leadership – Being a leader, I believe leadership is earned, my method is I
lead by example.
• Forward Thinker – I feel that to be a forward thinker you have to recongnize
and manage today (tactical), Plan for the future (strategic), and then look
beyond that strategy, things do change.
• Able to manage ambiguity – I believe there is ambiguity is almost anything
and change is a constant so embrace them and manage the risk.
• Global experience – I have held responsibilies and lead virtural teams in 36
countries supporting 41,000 users and 3 data centres.
• Energetic and enthusiastic – I love what I do and I can’t think of anything
better than supporting an organization’s stategy and direction by leveraging
it’s ICT technologies and services in the most cost effective way to enable
success.