Cv mathysvander merwewithref

Mathys van der Merwe Curriculum Vitae 2012

CURRICULUM VITAE
• Family name: Van Der Merwe
• First names: Mathys
• Date of birth: 16th January 1977
• Nationality: South African
• Civil status: Single
• Education:
Institution Degree(s) or Diploma(s) obtained:
(Date from - Date to)
Matric / Grade 12
Frikkie Meyer High
School, Thabazimbi,
South Africa
1991 -1995

TECKNIKON Production Management Engineer(NHCert)
PRETORIA, Pretoria,
South Africa
1997-2000
Tshwane University of Software Development Engineer(NHCert)
Technology, Pretoria,
South Africa
2002-2005
1998 MTM-X
2007 MCSE 2003
IBM 2009 XTR111

• Language skills: Indicate competence on a scale of 1 to 5 (1 - excellent; 5 - basic)
Language Reading Speaking Writing
Afrikaans 1 1 1
English 1 1 1
Italian 3 4 3

• Membership of Professional Bodies:
MTM-X Society of Southern Africa

1 Company Email: mathys.vandermerwe@absa.co.za
Company Cell: +2783 657 3388
Private Email: mathysv@gmail.com Private Cell: +2783 656 0464
LinkedIn: http://za.linkedin.com/in/mathysvandermerwe19770116


Other Skills
Computer literacy(Microsoft Excel/Word/Access/PowerPoint
,Projects & Windows XP, Vista/7/2003Server)

Experience with LAN infra-structures/environments of Absa IT
Knowledge / understanding of Internet / E-mails Technologies
Knowledge of Absa Hardware/Software
Excellent telephone etiquette.
Excellent English communication skills (Verbal & Written)
Experience in dealing with customers
Understand a Service Desk (concepts and methodologies)
Being able to work under pressure and handle stress
Must be results orientated with an analytical approach to problem
solving
Good organisational and time management skills.
A team player, capable of using own initiative
Detailed Knowledge of Remedy 5 / CA Service Desk systems
Broad based technology knowledge of operating systems,
networking and databases and terminology
Strong analytical and diagnostic skills
Excellent attention to detail
Personal and interpersonal skills
Ability to build strong business & IT relationships both internal
and external
able to use own initiative / be a self starter
Inquisitive mind that can focus on addressing and solving
problems
Able to multitask
Assertive
Presentation Skills

Company Cell: +2783 657 3388


Previous Position Held
Company Position Date from - Date to
2006 - 2006
SA Outsourcing Software
Developer
2007 - 2008
Gijima Server Support
Specialist

2008 - 2009
Incident
Coordinator
2009 - 2010
Senior Logistics
Coordinator
2010 - Present
Field Service
Engineer III
2010 - 2010
Limdev Project(Eurecna) IT Expert

Years of professional working experience: SIX (6)

Present position: Field Service Engineer III/Back Office
Key Qualifications

Extensive experience in developing installation and maintenance of
IT infrastructure for large organizations;
Extensive experience in website/portals deployment and
maintenance;
Experience with security solution for web portals.
SQL, Oracle
Detailed Knowledge of Remedy 5 / CA Service Desk systems
Extensive experience with LAN/Server/Desktop
Infrastructures/environments
Currently the type of work that I do is a back office and /or
first line support dealing extensively with Servers, Desktops,
Notebooks, Application, AD & Network Support.
My deliverables are clear.
I also have extensive previous Developer Experience working
on various platforms utilizing numerous programming

Company Cell: +2783 657 3388

languages.
I have extensive experience in troubleshooting, managing,
configuring, testing debunking of the Windows 2003/2008
Server Enterprise OS Server
Environment on the IBM X Series Servers as well as HP Rack
Mounted and Blade Servers(Proliant/Proliant ML) in the
ABSA ICT Infrastructure Environments.

My daily duties on the Servers includes Backups ,Active
Directory, IIS, Shell (GUI),General Support, Terminal
Services, Volume Shadow Service, Windows 2003 Server
Startup Problems, Running Repairs on Win2003 OS, The
Loading Of the OS (Win2003 Server) on Servers, RAID,
Improvement of Response of Applications and OS system on
the Servers and Remote
Support as well as Scripting (Batch etc.) amongst others.

• Specific experience in the region:
Country Date from - Date to
South Africa 2006 - 2012

Company Cell: +2783 657 3388


• Professional Experience

Date from - Date to Location Company Position Description

June 2006 – Johannesburg SA Outsourcing Software Developer • Software Developer working on various different projects
December 2006 (Pty.) Ltd using :ASP.NET 2.0;VB.NET; VC#.NET;SQL Server;
• Application developer based on MS Business Intelligence
(Cubes; DTS Packages; Reporting Services)
• Analysis Services Support Engineer

Company Cell: +2783 657 3388

Coordination of the IT team developing the IT infrastructure
January 2007– Limpopo Region Gijima Field Support
major clients in Limpopo such as: Exxaro, ABSA, FNB,
August 2008 Engineer(FSE)/Server Support
Capitec, Lephalale Municipality, SARS, SAPS, Harvey
Specialist
World, Ackermans, SSHI, GEPF, Corro Brick, Rio Tinto,
IPS, and Paramalat. This encompassed:
• Need assessment of the IT infrastructure (hardware and
software);
• Commissioning and installation of the IT equipments for
the infrastructure’
• Installation and the software for the IT infrastructure;
• Monitoring and implementation of security protocols;
• Maintenance of the IT infrastructure;
• Desktop and on-site support for troubleshooting;
• Website deployment and maintenance.
• I have extensive experience in troubleshooting, managing,
configuring, testing debunking of the Windows 2003/2008 Server
Enterprise OS Server Environment on the IBM X Series
Servers(x236/X3500 etc.) as well as HP Rack Mounted and Blade
Servers(Proliant/Proliant ML) in the ABSA & Exxaro ICT
Infrastructure Environments.

My daily duties on the Servers includes Backups ,Active Directory,
IIS, Shell (GUI),General Support, Terminal Services, Volume
Shadow Service, Windows 2003 Server Startup Problems, Running
Repairs on Win2003 OS, The Loading Of the OS (Win2003 Server)
on Servers, RAID, Improvement of Response of Applications and OS
system on the Servers and Remote Support as well as
Scripting(Batch etc.) amongst others.

Company Cell: +2783 657 3388


August 2008-March Limpopo Region Gijima Incident Coordinator
Co-Ordination of Calls & Allocation of resources to calls for
2009
Gijima, Polokwane (Pietersburg),South Africa
Help Desk Call Management
For Clients ABSA, FNB, Capitec , SARS ,SAPS ,Harvey World,
Ackermans, SSHI, GEPF, Corro Brick, Rio Tinto ,IPS ,Paramalat
Using :
Remedy 6,Remedy 7,Heat, Service Desk
Prestaging(ABSA)
Using:
Windows XP
ABSA Applications
IBM PC’s(Lenovo M55,Lenovo M2,55,57,58,8305,8187)
IBM Servers(X236,X3500)
First Level support with regards to LAN/Server/Desktop related
problems
Administration
Correspondence with Clients

Company Cell: +2783 657 3388


March 2009-May Limpopo Region Gijima Senior Logistics Coordinator
Logistics Coordination for Gijima, Polokwane
2010
(Pietersburg),South Africa
Administration
Correspondence with Clients
Procuring Quotes
Procurement & Ordering Spares
Raising PO’s
Warehouse Management
Stock Levels
Logistical Finances
Management of Stock levels
System & Data integrity
Using
Syspro

Company Cell: +2783 657 3388

Coordination of the IT team developing the IT infrastructure
May 2010 -Present Limpopo Region Gijima Field Service Engineer III/Back
major clients in Limpopo ( ABSA)
Office/Server Support/Project
This encompassed:
Infrastructure Leader/Planner • Need assessment of the IT infrastructure (hardware and software);
• Installation and the software for the IT infrastructure;
• Maintenance of the IT infrastructure;
• Support for troubleshooting;
• Prestaging(ABSA)
o Using:
Windows XP
ABSA Applications
IBMPC’s(LenovoM55, M2,55,57,58,8305,8187)
• I have extensive experience in troubleshooting, managing, configuring,
testing debunking of the Windows 2003/2008 Server Enterprise OS Server
Environment on the IBM X Series Servers(x236/X3500 etc.) as well as
HP Rack Mounted and Blade Servers(Proliant/Proliant ML) in the ABSA
ICT Infrastructure Environments.
First Level support with regards to LAN/Server/Desktop related problems
• Administration
• Correspondence with Clients
• Help Desk Call Management
• Using :
o Remedy 6, Service Desk
• Support on ABSA Servers
• TCR Load and Configuration
• TSM Card Configuration
• Coordination of Management Strategy for Allocation of resources on
ABSA Account in Limpopo
• Attending Site meetings
• Infrastructure Planning
• Client Liaison
• Initial/After Support on Projects
Company Cell: +2783 657 3388

Upkeep/Monitoring/Maintenance of Limdev Network and
2010 Limpopo Region Eurencna/ IT Expert
Servers and Printers
Limdev project • My daily duties on the Servers includes Backups ,Active Directory,
IIS, Shell (GUI),General Support, Terminal Services, Volume
Shadow Service, Windows 2003 Server Startup Problems, Running
Repairs on Win2003 OS, The Loading Of the OS (Win2003 Server)
on Servers, RAID, Improvement of Response of Applications and OS
system on the Servers and Remote Support as well as
Scripting(Batch etc.) amongst others.

Company Cell: +2783 657 3388


• References

Name Job Title Number

Johan van der Linde National Operations Manager 083 650 1478

Gijima Absa Account

Chris Terblanche Incident Management 083 608 5298

Gijima Absa Account

Talita Heine Service Delivery Manager 083 296 3120

Gijima Absa Account

Ina Jackson National Logistics Gijima 083 772 4757

Basetsana Lekana Service Desk Management 011 550 2148/084 251 1267
Gijima
Group Infrastructure Support 011 350 6337/082 469 0178
Gideon Boshoff ABSA

Company Cell: +2783 657 3388

DCS Team leader Gijima 083 455 4669
Driaan Smith

Regional Planner GN ABSA 015 409 2169/082 827 9135
Rita Korff
Senior Specialist ABSA 0113506335/0824534496
Fritz Terblanche
Infrastructure Team Leader 011 550 2008/082 333 3793
Somaya Watson
Cable Specialist GTIS ABSA 011 350 6235/082 459 3694
Floors De Meyer
Incident Co-ordinator Gijima 083 661 0745
Adri Heunis
Branch Team Leader 072 507 2505
Phuti Mokwele

Company Cell: +2783 657 3388

Character reference: Mathys Van Der Merwe.

To Whom It May Concern:

In my dealings with Mathys, I have found him to be resourceful and client service orientated.

I have on multiple occasions requested assistance on sensitive matters, with the trust that issues will be dealt with in a speedily and professional
fashion.

Mathys has proved his dedication to be nothing but stellar. It is always a pleasure to deal with Mathys, as his courteous manner reassures all who
converse with him that specific requirements shall be dealt with upmost importance with the execution always exceeding expectations.

It is without any doubt that would recommend Mathys for employment into any environment, as his capabilities has been proven repeatedly.
Mathys is a team player and a great asset to any organization.

Regards

Chris Terblanche

Incident Management, Absa Technology Support Centre
GijimaAst - Distributed Computing Services

Tel: +2711 550 2017

Cell: +2783 608 5298

Company Cell: +2783 657 3388


From: Gideon Boshoff (gideonbo@absa.co.za)
Sent: 23 May 2011 02:39 PM
To: Mathys van der Merwe (Mathys.vanderMerwe@absa.co.za)
Subject: Reference Letter

To whom it may concern,

In my working with Mathys in the Limpopo area I have noticed that Mathys is a very hard worker. He is very dedicated and does efficient
planning before doing a New Branch or Project.

I have also seen that he has good Leadership abilities and does not require constant supervision in the sense of following up whether the job has
been done. His feedback on the progress of a major installation is always prompt and accurate.

I believe that Mathys has the ability and knowledge to become a good Team Leader/Manager in his career with GIJIMA.

Kind Regards,

Gideon Boshoff

Group SMS - Infrastructure Support

011 350 6337 (Office)

011 350 3562 (Fax)

082 469 0178

gideonbo@absa.co.za

Company Cell: +2783 657 3388

From: Phuti Mokwele [mailto:Phuti.Mokwele@gijima.com]
Sent: 23 May 2011 10:34 AM
To: Mathys van der Merwe (Mathys.vanderMerwe@absa.co.za)
Subject: RE: letter of recommendation

Comments about Mathys van der Merwe:

Attributes:

- Great technical Skills
- Client centric
- Very Organized and attention to detail
- He Follows Processes & procedures very well.
- Good Leadership Skills
- Good In project management
- Professional Ethic

In my Dealings with Mathys Van Der Merwe, he has come across as a Highly Motivated Individual. Results driven, and very much Customer
Orientated. He is a true IT professional with high degree of Dedication, loyalty, and he is a Good Communicator and a team player. I have
managed Mathys for Almost 2 years and I have been getting the results I expected when giving Mathys tasks. he can be an Asset to Any company
Serious about Customer Service. He is Willing, Able & has positive energy.
Regards,

Phuti Mokwele

Branch Team Leader

Company Cell: +2783 657 3388


DCS Availibility Serivices Polokwane

Tel: +27 15 285 0026

Business Cell: 083 609 1757

Fax 2 email - 0866124775 - *69-419182-7

Email: phuti.mokwele@gijima.com

www.gijima.com

Company Cell: +2783 657 3388


From: Fritz Terblanche (fritzt@absa.co.za)
Sent: 20 March 2012 02:48 PM
To: 'paul.harmse@gijima.com'
Cc: Mark Cox (mcox@absa.co.za)
Subject: UITSTAANDE DIENSTE GELEWER;

Hi Paul,

Graag wil ek van die geleentheid gebruik maak om vir Mathys van der Merwe te bedank vir sy uitstaande goeie diens wat hy altyd aan ons lewer,
dit is altyd n’ plesier om saam met hom projekte te doen.Hy doen altyd meer as wat van hom verwag word,so kan jy hom asb persoonlik dedank
daarvoor;

Groete,

Fritz Terblanche|Senior Specialist | Enterprise Voice Solutions | Group Technology | Absa Group
Office: +27 11 350 6335 | Mobile: +27 82 453 4496 | Fax: +27 11 350 6164 | fritzt@absa.co.za

Company Cell: +2783 657 3388


Company Cell: +2783 657 3388

From: Andrew Pittendrigh [mailto:Andrew.Pittendrigh@gijima.com]
Sent: 25 August 2011 10:51 AM
To: Louw Van Staden
Cc: Johan van der Linde; Kobus Potgieter; Mathys van der Merwe (Mathys.vanderMerwe@absa.co.za)
Subject: FW: XQ2171F VSH load on new equipment after crash/update
Importance: High

Hi Louw,

I would just like to extend my thanks and appreciation for the professional manner in which Mathys conducted himself and the feedback during the
most recent server rebuild (trail email refers).

Mathys always takes the initiative to keep all relevant stakeholders updated and informed throughout the entire process. While the client may not
be aware of what happens in the background during one of these rebuilds, from a service management perspective, I can say that Mathys definitely
sets the bar in terms of keeping everyone informed and up-to-date. This eliminates a lot of back-and-forth rhetoric in trying to gather information
when it is required.

Mathys, many thanks for your excellent communication and commitment.

Kind regards,

Andrew Pittendrigh

Client Services Manager - Absa Account

Company Cell: +2783 657 3388


Availability Services

Cell: +27 83 605 4871

Tel: +27 11 350 1101

Email: andrew.pittendrigh@gijima.com

www.gijima.com

Company Cell: +2783 657 3388

I would like you to please consider me for any possible IT Support Vacancies within your Organization for which you might feel my Experience is suited
to. Currently the type of work that I do is a back office and /or first line support dealing extensively with Servers, Desktops, Notebooks, Application, Active
Directory and Network Support.

My deliverables are clear.

I also have extensive previous Developer Experience working on various platforms utilizing numerous programming languages.

I have extensive experience in troubleshooting, managing, configuring, testing debunking of the Windows 2003/2008 Server Enterprise OS .My daily duties on
the Servers includes Backups ,Active Directory, IIS, Shell (GUI),General Support, Terminal Services, Volume Shadow Service, Windows 2003 Server Startup
Problems, Running Repairs on Win2003 OS, The Loading Of the OS (Win2003 Server) on Servers, RAID, Improvement of Response of Applications and OS
system on the Servers and Remote Support as well as Scripting(Batch etc.) amongst others.

In Summary:

• I’m a multi skilled IT Information Technology Specialist with good all round Technical Expertise.
• I’m Client Centric
• I’m Goal Driven.
• I’m very capable with proven capabilities to ensure the smooth running of ICT Systems and provide IT Services that will improve efficiency and
performance within an organization.
• I’m a go-getter looking constantly for new challenges suited to my experience.
• I’m an effective communicator
• I have been Involved in planning and executing numerous IT Projects which include both branch revamps as well as New Branch Setups from the
ground up.
• I have a great attention to Detail Skill, a good Professional Ethic as well as excellent leadership Skills.
• I’m willing to relocate.
• I’m a quick study

Company Cell: +2783 657 3388

• Projects Worked on where I form Part of the Project Management and Planning team

Date from - Date to Location Company Position Description

2008 Limpopo Gijima Taking Infrastructure Project Lephalale ABSA Branch Revamp
Care of ABSA Leader/Planner • Total Revamp Project Conforming and Upgrading
the Current ABSA ICT Infrastructure to ABSA
Standards
• Attending Site meetings
• Client Liaison
2009 Limpopo Gijima Taking Infrastructure Project ABSA SBV BRANCH INSTALL PROJECT
Care of ABSA Leader/Planner
• Project New Installation of ABSA ICT
Infrastructure to ABSA Standards
• Load of Servers, PC's etc.
• Attending site meetings
• Client Liaison

Company Cell: +2783 657 3388


2011 Limpopo Gijima Taking Infrastructure Project ABSA Burgersfort
Care of ABSA Leader/Planner • Project New Installation of ABSA ICT
• Client Liaison
2011 Limpopo Gijima Taking Infrastructure Project ABSA Thoyouhandou West
Care of ABSA Leader/Planner • Project New Installation of ABSA ICT
• Client Liaison

2011 Limpopo Gijima Taking Infrastructure Project ABSA Ceres Branch Closure De-install
Care of ABSA Leader/Planner • Project De-Installation of ABSA ICT Infrastructure
to ABSA Standards to be returned to stores branch
Closure
• Client Liaison

Company Cell: +2783 657 3388


Honours and Awards
Siemens Floating Trophee for Best Student in Production
Techniques III 1998

Interests
Information Technology ,Arts, Politics, Extreme Sports ,Movies
,Outdoors, Fishing, New Technology

Skills & Expertise
Servers
Troubleshooting
Operating Systems
SQL Server
Windows
Microsoft Excel/Word/Access/PowerPoint ,Projects

Company Cell: +2783 657 3388

Experience with LAN Infrastructures/Environments
Knowledge / understanding of Internet / E-mails
Technologies Knowledge
Excellent telephone etiquette
Excellent English communication skills (Verbal &
Written)
Experience in dealing with customers
Being able to work under pressure and handle stress
Attention to Detail Skill
results orientated with an analytical approach to
problem solving
Good organisational and time management skills.
A team player, capable of using own initiative
Broad based technology knowledge of operating
systems, networking and databases
Personal and interpersonal skills and ability to build strong
business & IT relationships both internal and external
Able to multitask Assertive Presentation Skills
Network Administration
Linux
Logistics
Languages
Team Leadership
Analysis
ASP.NET
Active Directory
Business Analysis
Visual Basic

Company Cell: +2783 657 3388

Business Intelligence
C
C++
C#
Customer Service
Web Design
Database Administration
Data Analysis
Databases
Excel
HTML
Hardware
Internet
Inventory Management
Java
Knowledge Management
MySQL
Microsoft Office
Change Management
Social Networking

Company Cell: +2783 657 3388

Independent Coursework
MTM-X
MCSE2003
XTR111
COI2011 Conflict Of Interest – General Awareness
Compliance for non-FAIS staff.
SANC2012M Sanctions Level 1 Minimum
ECCG (Employee Compliance Conduct Guide)
Attestation
Effective Telephone Skills @ Absa
ABAC11
(SANC14) Absa Financial and Prohibitions
ML10B Money Laundering Control Basic
BCM All Staff General Awareness Training
CPA CA Awareness
Data Privacy training
Social Media Employee Conduct Guidelines
(BCGA09) BCM All Staff General
(SANC06) Absa Financial and Prohibitions
OCCUPATIONAL HEALTH & SAFETY ACT
TRAININ
(BCGA08) BCM General Awareness
For Basic Risk Rated (ML07B)
Basic Financial Crime Concepts
Sanctions Minimum Training (SANC01)

Company Cell: +2783 657 3388

Recommendations by Colleagues
3 people have recommended Mathys
"Mathys is a hard working & determined colleague in everything
he does. I had the privilege of working with
Him & also learnt to work better on the Absa contract. Mathys is a
great employee for any company that
Wants to move forward & increase its business footprint."
— Jacobus Theron - Cell phone Number (071) 886 8702, Senior
Field Service Engineer Level
3, Gijima, worked directly with Mathys at GijimaAst

"To whom it may concern, As my senior colleague and mentor in
all things concerning work and
professionalism, I would recommend Mathys to anyone who
requires his professional skills and ethic work
Experience. Mathys is always willing to lend a helping hand and
help grow the people around him. I have also
Experienced that he has good Leadership abilities. His efforts and
input into the workplace is most valuable to
Any company."
— Llewellyn Pretorius, Field Support Engineer, GijimaAst,
worked indirectly for Mathys at GijimaAst

"Mathys is a multi skilled engineer that can run a hole branch in
network, server and system support"
— Cedric Yzelle, Senior Field Support Engineer, GijimaAst,
worked directly with Mathys at Gijima Ast

Company Cell: +2783 657 3388

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