Cv majdi abu arja june16 th 2017

Mr. Majdi ABU ARJA, – Abuarja2@hotmail.com --- Abuarja1@yahoo.com +962 777 309 329
1. Family Name: ABU ARJA
2. First Names: Majdi
3. Date of Birth: 15 August 1960
4. Nationality: American/Jordanian
5. Education:
•2015 - Harvard Kennedy School of Government – Harvard University - Boston, Mass USA
A Master Leadership Executive Training for Consultants, Educators and Trainers
•2008 –Partners Jordan Train of Trainers – TOT on “Advanced Advocacy”- Amman, Jordan
•2008 – MedIbtikar – an EU Train of Trainers – ToT workshop in “Innovation, Development and Marketing”
Istanbul, Turkey
•2007 - A master train of trainers ToT course administered by, the Center for the Promotion of Imports
from Developing Countries, Netherlands, (Export Marketing Trade Promotion Certification) –
Rotterdam, Netherlands
•2006 – Partners/Jordan special training in “Mediation Skills Training for Youth and Children” Amman,
Jordan
•2006 -Partners/Jordan & Centre for Civic Collaboration (Poland) Train of Trainers-ToT “Conflict
Resolutions Skills”
•2006 - Partners/Jordan Train of Trainers – ToT Advanced Training Need Analysis – TNA and Human
Resource Development – Bucharest, Romania
•2005 – Middle East Partnership Initiative – MEPI Train of Trainers (ToT) on Financial Operations Results –
Jordan - / FOR Jordan - Amman, Jordan
• 2001 - United Nations Conference for Trade and Development – UNCTAD - EMPRETEC entrepreneurship
training program. The training is based on Harvard University Entrepreneurship study that covers over
30,000 worldwide entrepreneurs.
Institution: Southeastern Oklahoma State University, USA
Date: 1998
Degree: Masters of Business Administration - MBA in Marketing
Date: 1991
Degree: M.A. in Administrative Studies
Date: 1989
Degree: BSc – Economics, Banking and Finance (Investments)
6. Language Skills (5 = excellent, 4 = good and so on):
Language Reading Speaking Writing
Arabic 5 5 5
English 5 5 5
7. Membership of Professional Bodies:
8. Other Skills: Presentation skills, communication skills
9. Present Position: Deputy Managing Director, Banking Solutions International ltd. Jordan

10. Years within the Firm: 9 years
11. Key Qualifications (Relevant to the Programme):
• Over 25 years of experience in International Business Development, banking, SME lending, business
diagnostics market research, market impact study assessment, Loan and Credit Guarantees, Export
Credit Guarantees, Entrepreneurship, gender issues, SME revolving credit lines and women
empowerment
• Developed prior/rapid market research, competitors, and future growth plans
• Conceptualized market research plan for primary market research defining the target market, the
specific topics investigated and the hypotheses
• Defined corporate brand strategy (brand attributes and positioning statement, branding
communications plan, corporate identity, corporate communications)
• Developed marketing strategy, outreach and implementation plan based on SWOT Analysis for
each product
• Provision of the trainings for bank staff, SMEs and NGOs on topics of financial management, financial
analysis, cash flow analysis, budgeting and forecasting, marketing, sales, loan guarantee schemes,
soft skills for staff and senior and executive managers
• Sound working experience within commercial banks, financial Institutions, investment banking and
MSME sector in Jordan and MENA region.
• Investment banking educated with high level knowledge of different types of investment funds such,
Angel Finance, Seed funding, early stage, and venture capital.
• Knowledgeable of International Stock markets (USA) in regards to Bonds, Stocks, Options and
Financial Derivatives
• Experience with international donors such as European Commission - EC, European Bank for
Reconstruction and Development - EBRD, International Finance Corporation - IFC, World Bank,
USAID, UNIDO and UNDP
• Knowledge of Business incubators and Accelerators
• An international banking development experience, consulting and training to well known regional
banks such as the National Bank of Egypt - NBE, The National Bank of Kuwait- NBK, Kuwait Finance
House - KFH, Al Rajhi Bank - Saudi Arabia, Al Jazeera Bank Saudi Arabia, Saudi Investment Bank, Al
Quds Bank, Ramallah Palestine, Jazeera Bank - Khartoum Sudan, Cairo Amman Bank – Jordan, Arab
Bank -Jordan, National Commercial Bank-NCB, Tripoli Libya, National Commercial Bank- NCB Saudi
Arabia, United Development Bank, Abu Dhabi, Rasheed Bank & Rafedain Bank Iraq, etc..
• Coached and Mentored senior bank managers and suggested major bank improvement to MENA
financial institutions
• Coached and Mentored Microfinance credit and relationship officers of Small Enterprise (SE)
business
• Agriculture Value Chain Financing, Loan Guarantee funds – ADG, Germany
• Microfinance knowledge and institutions capacity building
• Financial Inclusions knowledge
• Corporate and Business Diagnostics
• Establish Budgets and in relations to Capital Expenditures-Capex and Operational Expenditures- Opex
• Key Note Speaker during many NCB Saudi Arabia banking events for SME clients covering topics, such
as Cash Flow Management and Business Inventory Management
12. Specific Country Experience:
Country Dates

Egypt (Cairo, Giza, Ismailia, Alexandria) 2012 -2013, 2014, 2015, 2016 and 2017
Iraq (Baghdad, Erbil, Basra, Duhuk) 2008, 2009 & 2010, 2013 and 2014
Jordan 1994- 1997, 2000-Present
Kuwait 2010 -2012, 2013, 2014, 2015 & 2016
Lebanon 2008, 2012, 2016 & 2017
Libya (Tripoli, Ben Ghazi, Bayda) 2008, 2009, 2010, 2012 & 2015
Oman 2008
Palestine (Ramallah, Jericho and Nablus) 2010, 2011, 2012, 2013, 2014 & 2015
Saudi Arabia (Riyadh, Jeddah, Dammam, Abha) 2012, 2013, 2014, 2015 & 2016
Sudan 2014 & 2015
Turkey 2012, 2013 and 2014
United Arab Emirates 2008
USA 1997- 2000
Yemen 2012-2014
Bahrain 2016
14. Professional Experience Record:
14.1 Employment and Long-Term and Short-Term Assignments (Relevant to the program):
Date: March – May 2017
Location: Ramallah and Jericho, West Bank – Palestine
Company: On Behalf of Progress Consulting Firm
Position: Leadership and Strategic Management Trainer
Description: Developed and two training session on Leadership and Strategic Management for The
Palestine Stock Exchange Commission and the Ministry of Education
Date: May 2017 On going
Location: Beirut, Lebanon
Company: On Behalf of Impact Consulting Co. Beirut, Lebanon office
Position: Bank Trainer
Description: Developed and administered Bank Consumer Lending workshop for about 22 Bank Med
consumer credit officers
Date: February – May 2017
Location: Amman, Jordan
Company: On Behalf of To Excel Consulting Firm to Develop a Marketing Outreach Plan for The
Development and Employment Fund –DEF new APEX Business Unit
Position: Marketing Outreach Plan Development Expert
Description: DEF has moved into to become an APEX institution, the mission is to develop DEF new Brand
recognition and identity, marketing outreach plan and an overall budget
Date: April 8th
– 26th
2017

Location: Riyadh, Saudi Arabia
Company: On behalf of Business Performance Clinic – Jeddah, Saudi Arabia
Position: SME RM’s Trainer
Description: 3 week intensive training program to build SME RM’s Capacity
Date: January – May 2017
Location: Cairo, Egypt
Company: Project Beneficiary is the National Bank of Kuwait – Egypt.
Project Manager is Business and Finance Consulting – BFC, Switzerland
Project Promoter is EBRD
Position: Team Leader
Description: Planned for an implementation period of seven months (January – July 2017), the project will
improve SME lending at NBKE and ensure the bank complies with the Central Bank of Egypt’s
(CBE) directive to have 20% of a bank’s credit portfolio lent to SMEs by 2020.
Date: Nov and Dec 2016
Location: Manama, Bahrain
Company: Bank of Bahrain and Kuwait (BBK)
Position: Trainer – Leadership and Managerial Skills
Description: Leadership and Managerial Skills training to bank branch managers and team leaders, on
behalf of Impact Inc. of Bahrain
Date: August 2016
Company: GIZ – EBESM Project
Position: Access to Finance/A2F - Event session Moderator
Description: • Presentation on Credit Guarantee Funds and best practices
• Moderated a Credit Guarantee Funds Session
• Drafted an event end summary and outcome report
Date: July 2016- Oct 2016
Location: Cairo – Egypt – Credit Guarantee Company - CGC
Company: AECOM/USAID project – Supporting Entrepreneurship and Enterprise Development (SEED)
Position: Consultant, Trainer & Coach
Description: • Credit Guarantee Company – Cairo, Egypt – Company Diagnostics
• Provided Consulting to Senior management
• Developed SME Marketing and Sales training materials
• Provided assistant with Policy and Procedures development
• Risk systems development
• Strategy Formulation Plan
Date: June - Nov 2016
Location: Cairo – Egypt
Company: Sanabel Microfinance Network – MENA on Behalf of AFCI Consultants Bonn Germany
Position: Consultant, Trainer and Coach

Description: • Provided Consulting to Sanabel Microfinance Networks Senior management
• Developed SME training materials to Sanabel Micro Finance Members move upward
toward lending to SMEs, hence realize growth
• Provide a workshop facilitation to SME credit officers
• Provide field coaching to credit officers who participated in the workshop
Date: March - May 2016
Location: Saudi Arabia Dammam & Riyadh)
Company: Impact Ltd – Manama Bahrain
Position: Trainer and Coach
Description: National Grid Electricity Company SA – Saudi Arabia
• Budgeting training
• Budget Simulation tools
• Capex and Opex Budgeting
• Budget preparations, presentation and justification to deviations
Date: May and Nov 2016
Location: Saudi Arabia (Dammam, Riyadh, Abha and Jeddah)
Company: National Commercial Bank, Saudi Arabia on behalf of the Business Performance Clinic
Position: Key Note Speaker – Inventory Management for SME‘s
Description: • Two hours presentation to the National Commercial Bank = Saudi Arabia SME clients.
The presentation is part of wider SME conference where the NCB organizes such events
to promote its new services to its clients – The topic that I was assigned is the
Importance of Inventory Management to SME‘s
• Managing Cash Flow
Date: April 2016 – April 2017
Location: Amman, Jordan 2016
Company: FINCA, Jordan (Micro Finance Company)
Position: Microfinance Assessment and Training Expert
Description: • A Training expert to help training and develop FINCA microcredit officers to Small
Enterprise level.
• The project is managed by DAI/Europe and promoted by EBRD. Reviewed existing
training material and then developed training material and facilitated training sessions.
Date: April 2016 – On Going
Location: Beirut, Lebanon & Al Najaf, Iraq
Company: Vitas, Iraq (Micro Finance Company)
Position: Microfinance Assessment and Training Expert
Description: • Credit and Finance Officers capability appraisals and assessments, leading to developing
and conducting training and field coaching to participants. The training covers
introductory to finance, accounting, and marketing and small business characteristics.
Managers and senior credit officers training of supervisory and managerial skills
Date: Feb 2016 – Nov 30th
2016
Company: Government Development Fund - GDF, A Jordan Enterprise Development Corporation-JEDCO

Position: Financial, Investment and Private Equity Fund Expert
Description: • A team member of Investment Fund experts on behalf of BKP, Germany. The short
consultancy intervention to assist The Government Development Fund re-write its
investment strategy and policy, procedural manual and provide/develop financial tools
to help GDF staff. The short-term project promoted by the European Union
Date: August 2015 – On going
Location: Kuwait City, Kuwait
Company: National Bank of Kuwait – IMPACT – Manama Bahrain- Project Manager
Position: Bank Trainer
Description: • National Bank of Kuwait – NBK Academy – General banking training that included, Credit
and Financial Analysis, Letter of Credit (International Trade), SME’s, Risk Mitigation
(Loan Guarantees), Portfolio Management and Marketing
Date: Nov 2014 - Jan 2016
Location: Cairo, Egypt
Company: National Bank of Egypt – DAI/Europe – EBRD Sponsored Project
Position: MSME Expert Consultant
Description: • MSME Team member to help the National Bank of Egypt move into Microfinance
business, conducted Micro-Finance business due diligence for NBE current operations,
develop a MSME Training certification programs to help build capacity of new MSME
relationship officers Conduct a Train of Trainer (ToT) session to NBE internal trainers,
and assisted in the development of a new credit scoring sheets to help mitigate.
Reviewed and evaluated The National Bank of Egypt investment, and program funds
under management, such as the Social Fund programs….
Date: Oct 2014 on Going
Location: Riyadh, Saudi Arabia
Company: SABB Bank – on Behalf of IMPACT Inc- Bahrain
Position: Trainer
Description: • Conducting Leadership training to management level employees
Date: Nov 2014 on Going
Location: Jeddah Saudi Arabia
Company: Al Jazira Bank and Al Jazira Takaful – on Behlaf of IMPACT Inc- Bahrain
Position: Trainer
Description: • Conducting Managerial training to management level employees
Date: Sept 2014, 2015, 2016 - On Going
Company: Friedrich Ebert Stiftung ,Germany – Amman Jordan
Position: Trainer
Description: • Conducting leadership training to young leaders on macro- micro economics and

financial issues. FES is sponsored from the German government
Date: August 2014 – Sept 2015
Company: Business and Finance Consulting BFC – Zurich Switzerland
Vitas Microfinance Company
Position: Team Leader and SME Specialist
Description: • Developing a paper based Credit Assessment procedure aimed specifically at assessing
risks associated with loan applications received from the Small enterprise market in
Jordan. The Vitas Micro Finance - Credit Assessment procedure must be compatible
with existing paper based systems within Vitas for dealing with applications received
from the micro and SME sectors. Developing proposals for training, mentoring and
coaching the staff in:
o marketing of the new products
o implementation proposed new credit assessment procedures
o preparation and presentation of credit reports to senior management.
• Implementing the proposals in terms of training, coaching and mentoring, following
approval of these proposals by Vitas management.
• Monitoring the progress of individual staff members and providing performance
assessment reports to the Unit Manager.
Date: April - August 2014
Company: Dajani Consulting – International Finance Corporation /IFC a World Bank Company
Position: Team member and Marketing Strategy Specialist -Jordan
Description: • Develop a Marketing Strategy and an Outreach Plan for the Jordan Loan Guarantee
Corporation, Amman Jordan. Dajani Consulting was contracted by the IFC to develop
and research the Jordan SME market to help JLGC better understands the local market.
We conducted SME 10 focus groups covering all governorates and produced our
recommendation and an outreach plan.
Date: October 2013
Company: Development Alternatives Incorporation – DAI London UK
Position: Project Manager
Description: • Sustainable & Renewable Energies Project managed by DAI and sponsored by the
European Bank for Reconstruction and Development – EBRD. It is 30 Million Euro
financial facility, JorSEFF. The purpose is to encourage and assist to transform Jordan to
the Sustainable and renewable energy sources. It is a three year project covers many
economic sectors. The JorSEFF team is made of 9 professional engineers, financial and
marketing experts. Additionally, the project involves many framework agreements with
key stakeholders such as the Royal Scientific Society. SME, Residential and commercial
sectors are encouraged to improve and save energy by using the facility
Date: Sept 2013 – Sept 2014

Location: Basra, Iraq
Company: Unihouse – UNDP – Shell
Position: Project Manager
Description: • Leading a team of 10 experts to help UNDP/Shell select 25 entrepreneurs and train them
to start their own business and provide with required trainings. The job will include but
limited to Market Survey, selection process, train, coach and monitor
Date: 2012- 2013
Location: Saudi Arabia
Company: Saudi Investment Bank
Position: Trainer
Description: • Contracted by the Arabic Academy for Banking and Financial Sciences (Cairo Office) to
administer training to Al Rajhi Bank senior credit officers on Consumer Lending.
Date: 2012 – 2013
Location: Egypt
Company: Credit Guarantee Corporation
Position: Consultant
Description: • Contracted to help design a management credit risk system. As member of a 6-person
team, he gathers information and helps set up quantitative and qualitative scoring
methods to help predict default probability of SME borrowers.
Date: 2012- 2013
Location: Saudi Arabia
Company: Al Rajhi Islamic Bank
Position: Trainer
Description: • Contracted by the Arabic Academy for Banking and Financial Sciences (Cairo Office) to
administer training to Al Rajhi Bank senior credit officers on credit and financial analysis,
remedial action and non-performing loans recovery.
Date: 2012
Location: Lebanon
Company: CHF International (Global Communities)
Position: Trainer
Description: • Conducted one-week SME training workshop to CHF International credit officers.
Training covered financial credit and ratios analysis. This is in preparation for CHF
International to enter the SME Credit market. Helped train expert trainers to build
internal trainers capacity. ToT
Date: 2012

Company: Louis Berger Group (LBG)
Description: • Contracted by LBG to help build a proposal team, assist in local and international expert
selection, and review the technical and financial proposal for the USAID Jordan
Competitiveness Project.
Date: 2012
Location: Jordan
Company: Amman World Trade Center
Description: • Organization of the Jordan SME Financing Conference
• Moderated two sessions: SME Loan Guarantee Session and the OPIC $250 million loan
guarantee program session.
Date: 2011
Location: Kuwait
Company: Ernst & Young, Kuwait City
Position: Trainer
Description: • Successfully conducted a process improvement training workshop for the Kuwait Civil
Employment Services on behalf of Ernst & Young.
Date: 2011
Location: Iraq
Company: Arab Academy for Banking and Financial Services (Arab League Agency), World Bank financed
Position: Consultant/ Trainer
Description: • Training project for 200 Iraqi bankers from the two main government owned banks, Bank
Al Rasheed and Bank Al Rafedian
• Led training sessions on Strategic Management for Branch Managers, Corporate
Governance and Social Responsibilities, Managerial Skills for Bank Managers and
Marketing and Market Plan.
Date: 2010
Location: Jordan
Company: Palestinian Credit Forum (Expanded and Sustained Access to Financial Services, USAID)
Position: Trainer
Description: • Facilitated a 3 hour session on Bank Credit Investigation and Credit Interview, on behalf
of the Arab Academy for Banking and Financial Sciences.

Date: 2010- Present
Location: Kuwait
Company: National Bank of Kuwait (NBK)/ IMPACT Inc
Position: Consultant/Trainer
Description: • Conducting customer service experience training to 1400 NBK senior management, mid-
level, and front office staff at the bank head office in Kuwait City.
Date: 2010
Location: Palestine
Company: Palestinian Institute for Financial and Banking Studies
Position: Consultant/ Trainer
Description: • Facilitated courses in SME banking (Marketing, Sales, Feasibility Studies, Financial and
Credit Analysis and Loan Guarantees) for Palestinian bankers on behalf the Palestinian
Institute for Financial and Banking Studies and the William Davidson Institute WDI of
the University of Michigan, USA. Conducted a Train of Trainers (ToT) for Palestinian
bankers and expert trainers
Date: 2009
Location: Jordan
Company: Royal Society for Conservation of Nature
Position: Trainer
Description: • Led a training course to 20 regional managers on the basics of budgeting and accounting
where the managers’ goal is to make Jordanian nature reserves sustainable.
Date: 2009
Location: Jordan
Company: European Commission/ Jordan Enterprise
Description: • Preparation of a Market Impact Assessment study for the Jordan Loan Guarantee
Corporation. The study was part of program to assist the JLGC to establish a Service
sector Loan Guarantee Scheme
Date: 2007, 2009
Location: Jordan
Company: SABEQ/ USAID
Position: Consultant/ Trainer Two one week workshop
Description: • Conducted a marketing plan training course for the Jordan Business and Professional
Women Associations
• Facilitated six-week market competitive analysis training sessions under the Professional
Communities Initiative for Jordanian professionals
• Assisted a team of expat experts to analyze the Jordan Loan Guarantee Corporation

Date: 2009
Location: Jordan
Company: Iraqi Middle Market Foundation (IMMDF)
Position: Trainer - Two one week workshop
Description: • Conducted a bank training workshop on bank good governance, communication,
customer service and marketing planning on behalf of the IMMDF, a joint venture
program between CITIBANK and OPIC.
Date: 2009
Location: Kurdistan, Iraq
Company: Danish Refuge Council (DRC)
Position: Trainer
Description: Conducted training workshop on feasibility, economic, and marketing research studies to Iraqi
Economic Generation staff; DRC is working on training and developing Iraqi researchers to better
manage relief programs.
Date 2008
Location Lebanon
Company Iraqi Middle Market Foundation (IMMDF)
Position Trainer
Description Conducted a bank training workshop for SME credit officers on financial analysis, loan
guarantees, marketing and cash flow analysis.
Date 2008
Location Lebanon
Company Centre for International Private Enterprise (CIPE)
Position Trainer
Description Conducted training for the Iraqi Association of Securities Dealers at the Iraqi Stock
Exchange covering business ethics, strategy development and corporate governance.
Date 2008-Present
Location Jordan – 2008 - Current
Company Banking Solutions International Ltd. (BSI)
Position Deputy Managing Director

Description Management activities: build BSI client base, expand BSI operations regionally, build
capacity of BSI trainers and consultant associates, develop BSI training programmes,
develop and write training manuals along with detailed training sessions, conduct
training of trainer sessions on the developed manual and materials, network with local
and regional financial institutions as well as local and international donors.
Major Accomplishments:
• Led preparation of a business plan and feasibility study for SANAD Islamic Investments,
a Jordanian Venture Capital Fund Company.
Selected by Philadelphia Consulting Group (Amman, Jordan) to lead two teams of bank
consultants and business professional trainers in Tripoli, Libya:
• Restructured the National Commercial Bank of Libya, including re-writing bank
policy and procedures (PPM), HR review, developing marketing material, training
staff and designing new bank organizational structure. The team consisted of 6
experts in the banking, marketing and human resources.
• Trained the Land Registry Agency (LRA), a Libyan government agency of 2000
employees, on communication skills, customer service, team building, leadership,
motivation and change. All the training manuals were developed and written in
English, then translated to Arabic for final approval to commence delivery.
• Developed and implemented training programs for LRA senior and executive
managers which included 3 month coaching sessions for executives.
Date 2008
Location Iraq
Company United Nations for Industrial Development (UNIDO)
Position Consultant
Description Provided short term consultancy services on developing SME revolving credit lines.
The fund was to work as Seed Fund to help beneficiaries with business ideas to
incorporate and early establishment in Erbil, Iraq.
Date 2007
Location Various
Company Arab Academy for Banking & Financial Sciences
Position Consultant
Description • Conducted 3 training of trainer sessions to qualify trainers on delivering the Financial
Operations Results-Jordan (FOR-Jordan) SME trainings.
• Conducted workshops on access to finance, SME lending, strategic marketing and
planning consultancy services, strategic portfolio development, and financial analysis.
• Trained the Europe Palestinian Credit Guarantee Fund staff and their participating
banks’ employees on loan guarantee operations.
• Conducted training workshop on how to establish, operate and manage loan
guarantee schemes to Palestinian bankers for the Palestinian Institute of Banking and
Financial Studies sponsored by the USAID – Palestine
Date 2007-2008

Location Jordan
Company Business Development Centre (BDC) /USAID
Position Director of Business Development and Special Initiatives
Description • Established a BDC training arm and expand it regionally;
• Conducted training of trainers sessions to qualify new trainers for BDC’s training
programs;
• Developed training manuals along with associated materials;
• Networked with local and international donor agencies;
• Developed BDC export promotion programmes;
• Consultant and trainer to BDC financial programme.
Date 2007
Location Jordan
Company WAMAR International, USA
Position Freelance Trainer
Description • Work through Lead2Act Consulting, financed through USAID, Mr. Abu-Arja trained the
Iraqi Ministry of Electricity on multilevel management on various managerial skills.
• Prepared and delivered sessions on Financial Management, Financial Analysis,
Budgeting and forecasting.
Date 2007-2009
Location Jordan
Company Centre for Civic Collaboration /USAID
Position Consultant and Freelance Trainer
Description Worked on the USAID-funded Private Sector Project (PSP) to provide training to
women doctors on finance, budgeting, marketing and management to help them
manage private clinics.
Date 2006-2007
Location Jordan
Company Jordan Postal Saving Fund (PSF)
Position Lead Consultant
Description Performed a training needs assessment (TNA) for the PSF.
Date 2006-Present
Location Jordan

Company Maharat /USAID
Description Worked for the Maharat program, a component of a USAID sponsored Tatweer
Project, conducted training course for new university graduates on marketing
planning, leadership and public relations, and business support mechanism.
Date 2006-2007
Location Jordan
Company Royal Scientific Society (RSS) /Danish Technical Institute (DTI)
Position Consultant and Freelance Trainer, Three one week workshop
Description Worked on a project for marketing and business development; assisted the project’s
goal of improving SME managers/owners’ knowledge of marketing, management and
business support mechanisms.
Date 2004-Present
Location Jordan
Company FOR-Jordan (financed by the Middle East Partnership Initiative (MEPI) of the US State
Department)
Description • Works part time on the FOR-Jordan project designed to train and assist SME
owners/managers and banks to speak a common financial language;
• Designs, edits, reviews and revises the training manuals.
Date 2002-2007
Location Jordan
Company Jordan Loan Guarantee Corporation (JLGC)
Position Training Manager
Description • Evaluated and assessed employees’ training needs.
• Prepared and implemented the annual training plan and budget.
• Organised two training programmes for the Iraqi Company for Bank Guarantees along
with two JLGC and ICBG board of director’s gatherings in Amman, Jordan. JLGC
management trained ICBG staff on methods of operations and shared
documentations.
Date 2002-2007
Location Jordan
Company Jordan Loan Guarantee Corporation (JLGC)
Position Manager

Description • Prepared market research using surveys and published studies to help the
corporation develop new programmes and improve existing programmes such as
@Rating (business credit information) or the Consumer Credit Bureau (Al-Watania
Credit Bureau) in addition to conducting market research studies, such as: Jordan
olive oil sector, tourism, transportation, housing, SME access to finance needs, UNIDO
SME needs study;
• Responsible for organising business events, training seminars, workshops and the
Credit Alliance regional conference;
• Maintained contact with all commercial banks on a daily basis to market the
corporation’s different programs using all mediums of communication such as
personal meetings, letters and electronic modes;
• Cooperated and worked with many government, semi-government, business
associations, NGO’s and donor organizations such as NAFES, JUSBP, JUMP, EJADA,
CIDA, BDC, JABA, JEBA and EMPRETEC to improve the corporation’s relation with SME
support agencies;
• Worked as a company liaison officer on many of the corporation’s short and long-term
projects such as the EJADA 10-year evaluation of JLGC operation and EMPRETEC
entrepreneurship training program, a UNCTAD project;
• Corresponded, organised and managed corporate relations with many international
organizations such as: Guarantee Organizations Network, Euro-Mediterranean project
sponsored by the European Commission; Multilateral Investment Guarantee Agency
(MIGA) a World Bank agency; Jordan Investment Board; International Finance
Corporation; EC; Islamic Development Bank; United Nation Industrial Development
Organization; Asian Development Bank; Inter-Arab Investment Guarantee Agency.
Date 1997-2000
Location USA
Company Kensad Inc.
Position Manager, Business Development
Description • Provided consulting services to new and existing businesses in Northern Texas and
Southern Oklahoma, helping to find new locations for expansion and growth;
• Explored and provided new and known marketing and advertising techniques using
different mediums to increase sales and business exposure;
• Acted as a mentor to a number of clients employees;
• Trained client’s employees.
Date 1994-1997
Location Jordan
Company Arab Banking Corporation
Position Deputy Section Head
Description • Supported back-office in dealing with all accounting and correspondence with local
and international clients through letters and telex messages;
• Opened and amended letters of credit and audited the documents before effecting
payments;
• Affixed the first and second part of a test-key for outgoing tested messages between
the home office and the correspondent banks, and authenticated incoming tested
messages from foreign banks;
• Bank treasury support;
• Assisted and evaluated credit applications before granting;

• Studied and analysed possible bank investment proposals in foreign and domestic
securities offering, and then provide recommendations toward such investments in
order to help management in the decision- making process.

Cv majdi abu arja june16 th 2017

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