1. CV FOR SB MAHOMED
Name: Shakera B Mahomed
Address: 105 Queenswood Gardens, 255 Garret Avenue, Queenswood, Pretoria
D.O.B: 14 December 1964(6412140169088)
Contact: 083 7790251/012 4528371
mahomeds@aforbes.co.za
EDUCATION:
Matric 1982 Senior Certificate Montarena High
Legal Secretarial Diploma – ML Sultan Technikon
COP, ICIBS
In house: Customer Care, Keyboard Skills, Telephone Techniques, Team Effectiveness,
Workshop, Numeracy/Literacy, Communications, Conflict Handling, Growth Link
JOB EXPERIENCE:
Currently with Alexander Forbes BMW Claims Team Leader
Team Leader for Motor Liability at Zurich Insurance Company South Africa LTD
I have performed the following tasks in the Insurance Industry since 1989
Team Leader since March 2007
Motor Liability Division - +- 6 years
Handled all class of claims - +- 7 years
Personal Underwriting - +- 5 years
Sasria Clerk/Typist +-2 years
Secretary in law firm 2 years - Amin & Trikamjee
ACHIEVEMENTS
Received many compliments from Brokers and clients for excellent/professional service
Assisted in curtailing back-log from three years to current
GENERAL
I am able to work with little or no supervision, dedicated, enthusiastic, versatile and
adaptable.
I am friendly, helpful and a team player
REFERENCES
Laura Martins – 011 6691170 – Guardrisk (BMW Claims)
Riana Durr – 012 4528374 – Alexander Forbes
Asogan Naicker – 031 – 251 5153 – Mutual & Federal
Ashwin Trikamjee 031 5705300 – Garlicke & Bousfield Attorneys

2. TEAM LEADER DUTIES
Recruiting new employees
Conducting performance appraisals
Attending BMW weekly meetings
Monitoring and distributing team work load
Authorising payments up to R150 000
Pre-authorising releases to third parties
Pre-authorising tracers and attorney appointments
Conducting IDS checks
Attending to third party queries
Attending to broker queries
Reconciliation of payments
MOTOR LIABILITY
Initiating Recovery/Third Party notices
Contacting third party to verify insurance, forwarding letters of demand, requesting licence
checks on appointing tracer as necessary
Negotiating settlement with other insurance companies
Reimbursement of insured’s excess upon recovery being made
Advising underwriting of recovery
Updating broker
Attending to third party approaches – arranging assessment for uninsured parties –
obtaining settlement documents
Noting recovery and savings made for the month
Following up and reconciling payments
CLAIMS – PERSONAL AND COMMERCIAL – MOTOR & NON-MOTOR
Registering new claims
Verifying policy conditions met ie. Policy premium paid
Perusing merits
Arranging assessment or appointment of loss adjustor
Perusing and authorising panel beaters and loss adjustors
Attending to payments to panel beaters, insured, loss adjustors
Attending to recovery and third party
Advising underwriting of risk improvements
Maintaining diary
Updating brokers

3. PERSONAL UNDERWRITING – MOTOR & NON-MOTOR
Attending verbal and written quotations
Risk evaluation
Issuing policies with relative endorsements
Attending to renewals and adjustments necessary
Attending to policy changes and issuing endorsements
Updating brokers
SASRIA CLERK
Manually issuing Sasria Coupons
Posting and filing - +- 60 per day
TYPING
Work in the insurance industry commenced in the typing pool
Typing policy schedules, endorsements, renewal amendments
Compiling new policies
Forwarding to senior for signature
REASON FOR LEAVING
Relocated to Pretoria due to childrens’ career and study opportunities:
1st daughter – Medical Doctor
2nd
daughter – Masters Student at Pretoria University-Faculty of Animal & Agricultural
Sciences
CONCLUSION
I strive to execute my duties with pride, passion and committmen.