Mathew McDermott has over 30 years of experience in law enforcement and hospitality. He served in the Metropolitan Police Service from 1987 until his retirement in 2017, holding roles in public order, counterterrorism, undercover operations, and police command. He also has experience teaching and mentoring other officers. Prior to joining the police, McDermott worked in hotel management for three years. He is a motivated, adaptable individual skilled in team management, customer service, and remaining calm under pressure.

1. Mathew John McDermott
58 Lower Luton Road, Harpenden, Hertfordshire. AL5 5AH
Tel - 01582 46 29 29 Mob – 07971 448 565 E-Mail – mjm1966@gmail.com
Profile: I am a keen and highly motivated individual with extensive experience in teaching
and management. I have for my working life always sought out new challenges and enjoy
learning new skills. I display a great deal of flexibility relating to working hours / conditions.
I have keen senses of loyalty, discipline and timekeeping. I am able to motivate teams to
optimise performance and adapt quickly to changing circumstances.
Experience:
Metropolitan Police Service July 1987 – Present (retire July 30th 2017)
I have accrued extensive work experience across dozens of different roles including:
 Public order & disorder at both Level 1 & 2 (Low level – Serious Disorder & Riot)
 CBRN (Chemical, Biological, Radioactive and Nuclear) response & Disaster training.
 Undercover operations and Surveillance of criminal subjects.
 Terrorist suspect handling.
 Police Command & Control Centre: - Controlling and co-ordinating the response to
emergency and critical incidents by management of resources across the whole of
London.
Teaching and mentoring
I have instructed Police officers in the following areas:
 Personal safety / defence, arrest & restraint.
 Surveillance & Covert photography.
Police Sergeant
I have held the rank of Police Sergeant since 2007
Hospitality June 1984 – July 1987
Prior to police service I worked for three years in the hospitality industry, including bars and
later hotels as a management trainee within a large hotel group, Crest Hotels, based in both
Portsmouth & Cardiff. Here I gained extensive training in customer service and customer
focus.
Much of my work experience was gained in pressured environments, working under the
scrutiny of managers and often the critical eye of both the press and public. Whilst in covert
work in many cases, I was exposed to risk that required me to manage both pressure and
personal safety concerns without frustrating the purpose of the deployment.
Managing pressure has become a skill in itself and I feel able to cope with any situation
presented to me in a calm and thoughtful manner.
Key skills:
 Good working knowledge of Health & Safety and employment legislation.
 Extensive experience in team management & motivation.
 Managing staff welfare.
 Good working knowledge of Microsoft Office & Windows.

2.  Customer Service.
 Budget management.
 Ability to adapt to a wide variety of scenarios.
 Conscientious and a quick learner.
 High organisational skills.
 Conflict resolution.
 Working to deadlines.
 Advanced Driver.
Further Education:
Highbury Technical College
Tudor Crescent,
Portsmouth. PO6 2SA
Dates – September 1983 – June 1984
Secondary Education:
Chilton Cantelo House (Boarding School)
Nr. Yeovil,
Somerset. BA22 8BG
Dates – September 1978- June 1983
Qualifications:
Subjects Studied – English Language, Spoken English, English Literature, Mathematics,
Physics, Art, Religious Studies.
Grades Achieved – At GSE ‘O’ Level
Grade B: English Literature.
Grade C: English Language, Spoken English, Mathematics, Religious Studies.
Grades Achieved – At CSE
Grade 1: Physics, Art.
Commendations & Awards:
2004; Borough Commander’s Commendation for outstanding dedication and tenacity in
bringing to justice 20 Drug dealers through covert policing methods.
2001: Queen Elizabeth II Golden Jubilee medal.
2010: Police long service and meritorious conduct medal.
2011: Queen Elizabeth II Diamond Jubilee medal.